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Ytterst vänlig och trevlig personal. Smidig in- och utcheckning. Uppvärmd pool och bastu värmde gott i ruskvädret. Trevligt litet gym. Bra frukost. Luktade falldeles för mycket parfym i rummet.
Läget. Servicen vid frukosten. Personalen hade inte gått på kurs om hur man serverar kaffe, de var slarviga och snabba vid fel tillfälle. Att jämföra med Sheraton låg personalen i Claridge lite sämre till.
Bra mottagande, bla i form av transfer från flygplatsen till hotellet. Vi gillade den koloniala stilen på hotellet och sedan låg det också mkt centralt.
Professionell och servicevänlig personal i reception och lobby. Läget mitt i city och ändå ingen störande ljudnivå Mycket bra frukost. Betald shuttle vid ankomst fungerade inte, men detta kompenserades vid avresan utan något tjafs. Något långsam servering i baren.
The hotel was central in the city and this made sightseeing very easy The security was a constant worry. One of our friends had her camera bag snatched away and stolen in the reception area!
the view from the room was great and the concierge very helpful
lovely property, some of your staff (like bell boy) were friendly and nice. The timber etc was good. lovely property, but it needs desparate repair and upgrade. And your breakfast bar manager was unable to provide Soy Milk (for example). The bar closed 2 hours ahead of time. The room given earlier was too noisy. etc etc.
The pool & buffet breakfast were amazing! It was a chilly day in Buenos Aires so the indoor heated pool was very nice and I definitely put that to use. It is modern and clean and I enjoyed the cabanas and complimentary fresh juice. The view from the pool deck is outstanding! I thoroughly enjoyed the buffet breakfast. They offered a wide assortment. Best breakfast I have had during my stay in Argentina. The rooms are large and the beds are large and comfortable. I slept very well. I enjoyed the spa tubs and the bathrooms are very chic! Only issue was the faucet...a little quirky at times but nothing major to complain about. I enjoyed the hardwood flooring and felt very safe in my hotel room. For a nice hotel like this one, they did not have hair dryers or converters. I would have been happy to pay for a converter if they offered one so it was a little annoying and a bit of a hassle to go out searching for one. I wasted about 45min of my time but eventually found one at a local market shop for very cheap.
Convenience to shopping sighseeing restaurants, easily accessible to airport by taxi, helpful, courteous staff. Regency rooms were shabby, we were lucky to receive an upgrade which was excellent & above comments did not apply
The mattress in our room could be replaced. It was like sleeping on a rolling slope of hills, basically it was lumpy. The breakfast was great the first day, however by the 5th day I was craving something else! Good selection of food, the scrambled eggs were runny. It's free so these are minor complaints. The hotel is right near the "obelisk." It's centrally located which makes it ideal. Quick cab rides to all the barrios.
The central location and the helpful staff at the reception desk.
Although overloaded by 3 ongoing conferences and crowds moving in and out of the hotel, the staff at reception was extremely kind and attentive. spa annd pool with outstanding views is worth a try. Service overall was very good. I stayed two nights, the first night I was assigned an old room with an old carpet, full of stains, extremely poor lighting, a bathtub with cracks and holes, a partly rotten cabinet. I thought of leaving the hotel. I spoke to the reception manager and for the second night I was moved to a room that was, simply, perfect. Make sure you request a renovated room! Anyway, why do they keep such old and unclean rooms?
Great location and excellent service The pillows were really bad
Best points: Fantastic Location, excellent fitness center and pool, very excellent service and friendly staff, great value overall Negatives: The bed was ready to be replaced, runny eggs at the buffet, room safe not working well
The hotel has a great glassed in rooftop pool/spa/gym with fantastic views of the city and the rooms are very nice as well. Most breakfasts were in the ballroom rather than thier more attractive restaurant to accomidate the large number of clients being shuttled to cruise lines.
IT was just a wonderful place to stay and everything was perfect. The staff was fantastic!!!!! Would highly recommend it to everyone.
Having internet in lobby only was inconvenient. Staff not helpful in obtaining power strip for charging phones, etc. Rooms comfortable, and cleaning staff were excellent and very helpful.
Central Location It is classified as a 5 star but is definately not . By upgrading our room 2 levels it became a 4 star. I would recommend hotel by location and staff only.
Nice hotel, room clean, nice people and very good breakfast.
Modern design hotel, with all facilities, fantastic staff and not very big but neat rooms. There are a lot of elevators, which all ring a very loud bell when arriving at reguested floors. When you are in a room close to the elevators you gone have problems with sleeping. Some rooms have an extra door that keeps the sound away. The rooms are not really big, not even the suites or more upmarket rooms.
professional staff, nice room, good breakfast,
My room was too small for 5 star Hotel (but excellent in cleanliness and well seviced). Carpets were tired in Hallways on floor 5. Overall a pleasant experience.
Great breakfast and bistro. The rooms are confortable and clean. Excelent location. The staff at the reception desk could be more friendly.
Very good breakfast and a nice gym center. The room was clean and big. Good lacation, near center. Breakfast on the weekend was better that the one I took on monday, much better!
Very disappointing for a 5 star hotel.In many other countries I believe it would be 3 star.Otherwise ok.Weekend staff appeared to be very inexperienced.
Location was very good, central, reason for the selection. Services also are very good. Breakfast great. Recommended! No, everything was as expected. No problems at all.
Very confortable and nice hotel, just a few steps to Obelisco and subway. I would not say anything about the hotel but about Buenos Aires microcenter, where the hotel is located that seemed to us very decadent and dirty. In a word, an excelent hotel in a not very nice area.
Central Location, Attentive & Polite Staff
Well located central hotel with very clean rooms, good breakfast and friendly staff Despite requesting a non smoking room it was clear tht rooms are all smoking, however it had been sprayed with air neutraliser and opening the windows soon aired the smell
staff were extremely friendly and helpful. Good to have free internet access. Reasonably central location good sized rooms and beds very comfortable pillows a little thin would have liked 2 but that is personal preference adn they were provided when asked for . In last room we had the bathroom was getting a bit tatty but other 2 rooms were fine. Breakfast average but plenty of it. Would have liked more fresh fruit
Good Gym and Sauna. Free WiFi access everywhere in the hotel. Good breakfast (for price). Room next to a loud street and poor sound insulation. Not enough adaptors available in the hotel to connect your electric devices to the funny Argentinean power outlets.
It was quiet despite being on a busy street and for having a room by the elevator. Room was comfortable. COOKING RANGE IN PICTURES DOESN'T WORK. I was told none of the ranges work even though they're in all the pictures. At least there was a microwave, fridge and an electric hot water kettle. Towels and sheets were clean but looked pretty worn out.
The hotel is new with excellent facilities. The staff are attentive. The room was very good, no carpet and was arranged by the daily maid service. The bed was big and comfortable. The breakfast was great. There is still a good gym for those who want to burn the calories acquired the restaurants in the city. The hotel is very well located, you can go almost all the sights on foot and subway station is nearby. The room also has a small kitchen with utensils, which helps on the days they choose not to go out to eat. In short, the location of the hotel room, breakfast and new installations of Icaro are excellent value for money. There is no negative comment to make.
Very large rooms, brand new and very clean.
Luxurous rooms, excellent buffet breakfast
very helpful reception staff. knowledgeable about the city. location of the hotel is near buses and only a couple of blocks from the SubTe underground, near many theatres and restaurants.
The suites were roomy and clean. It is centrally located and walkable for city center, eating places, tourist sites, and shopping centers. The in room television offered very few English language channels.
Location close to the event I attended, new, very good service, close to many restaurants, bookshops and theaters.
The room was tiny, barely space to turn even though it was supposed to be Luxe room! The hotel staff not friendly, and not helpful very uncommon for Argentina
Helpful staff, good food, great service, great value. had to pay for the wifi and it was expensive.
The rate was very good. The location is iconic and easy to find. Taxis easily available and cheap. You'll find restaurants and markets in close proximity. It is on a major avenue, and next to many subway and bus connection lines, so expect a big flow of people most of the day, but if you like walking or using public transport, it's easy to do. Rooms were clean, continental breakfast good. The hotel is old and spaces tighter than in newer ones, but it's updated. The staff was very friendly and helpful. Our flight arrived early but the hotel was full, so we had to wait hours for our room.
The room was very clean and the NH employees were very customer orientated! I would of given a better rating for comfort, but due to the air conditioner be down and the room being very hot, I gave only 3 stars. Overall, I very nice hotel!
LOCATION AND HELPFUL STAFF EXCELLENT HOTEL FOR 3-6 DAY STAY ON A MEDIUM BUDGET, BREAKFAST WAS VERY GOOD OVERALL ALL A GOOD OPTION DIFFICULT TO GET UP ELECTRIC STAIRS LITTLE NOICESY
Hotel staff were very nice and helpful and they are available 24 hours. Location was great, walking distance to a lot of attractions and shopping mall. The room was big and clean.Value for money...
we had a super room room was noisy , we were on the street front
The staff were very obliging and the location is excellent for inner city Buenos Aires visit.
Room space; location; staff; breakast
The staff There was any computer available to be used by the guests
It was cheap, It was very cold in the room, even with the two extra blankets I had on the bed. The carpets were dirty and gross and the surfaces of all the tables were greasy, as well as the remote for the TV. The bathroom was extremely small, the wifi barely worked, and it wasn't located in the best part of town.
In the center of Buenos Aires, next to Florida Street and Galerias Pacifico, we could also walk to Puerto Madero. Breakfast was good, except for the orange juice and coffee.
The staff was extremely helpfull and storage of luggage is done safely. The hotel is conveniently located to many shops, bars and coffee shops and you can stroll around the area for hours! The hotel is also close to the domestic airport if you're travelling within Argentina. We ended up staying with this hotel a total of 5 nights as we stopped over from travelling to other South American countries. The bedding was not as fluffly and comfortable as I would have liked and the bathrooms are very small. But these are minor niggles.
Great location ! Splendid good sized comfortable bedroom .Friendly staff.
Efficient check in, informative clerk, easy luggage storage, efficient AC and WIFI Breakfast bar closed!
Attentive and helpful staff. Fair treatment - ie I booked a 'standard double' room even though I was travelling alone ( I don't like 'single' rooms) and was quoted US$100 + VAT at 21% per night by 'booking.com' . For 6 nights that should have cost US$726. I was actually charged only US$90 per night as I was a single occupant of a double room, and that was inclusive of VAT. Therefore 6 nights only US$540. - (I had stayed there for 5 nights 3 weeks earlier and was quoted and received the same terms. Both rooms were large, comfortable (huge double beds) and impeccably clean. I I felt safe, was treated fairly, and was impressed by the honesty and courtesy of the staff, and the security measures in the Hotel, Good value for money. Evening meals only available during weekdays, but there are plenty of restaurants nearby so not a real problem.
location and service excellent traffic noise
It's location is great for city trip to most of near by attractions. The room is so clean, only but something need to be fixed ie. the wardrobe door...the noisy vent fan etc. The soundproof is pretty poor. We were disturbed by the tv/toilet sound from both side rooms. Only one small pocket size tissue was provided during the 4-nite stay.
The staff was most helpful, friendly and kind; the location is great to go anywhere in the city; the room was more than clean; b'fast was great, too!
the only good thing about it was the location - very central, otherwise very average hotel
One member of the staff was particularly helpful and friendly. Two others at the desk seemed too busy and somewhat 'distant' and I lacked sense of welcome from them. My wife was not able to come and I registered on arrival for a single room and, although breakfast was included, and only one person ate breakfast, I was charged as though two people ate breakfast for six days
The location was perfect - we only had one day in Buenos Aires and the location enabled us to get to all of the tourist places easily - either walking or an inexpensive cab ride.
Breakfast, bathroom and location None
Location, staff Hotel has an old furniture and no lot of space in room for 4* hotel
Personalen var trevliga, frukosten god och det bästa var läget. Mitt i BsAs, perfekt läge för shopping och nattlivet. Inget jag tycke illa om.
Centralt, använde endast för en övernattning, passade mitt syfte. Mycket riklig frukostbuffe. Korridoren verkade smutsig utanför rummet så jag blev förskräckt när jag kom, men rummet var rent
Låg mitt i prick, bra frukost som överträffar andra dyrare alternativ Få rum med utsikt
Rymliga o trevliga rum. Bra med takterrass. Trevlig personal. Bra läge för promenader på gågata samt trevliga italienska restauranger på intilliggande gata. Tråkig och ganska dålig frukost. Inte bra med 7 sorters kakor o en sorts vitt bröd. Hade värdesatt fruktbuffé m olika pålägg till flera olika sorters bröd, ägg, bacon o ev ngn god korv.