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Convenience and style of unit / building State of the Bathroom plumbing
we loved the size of the apartment and the washingmachine and dryer facilities, being there for 3 days it was nice to have separate rooms for tv and sleeping the very loud music from downstairs pub in the evening until very very late caused no sleep for my husband, but thats not your fault, perhaps double glazing might help that though
Location. Discovered late Saturday evening that my room hadn't been serviced that day. Very annoying. Reception staff most helpful in trying to remedy things the next day. But the Sunday service looked a bit ad hoc.
Central location/decor/friendly and helpful staff
Staff were very courteous and helpful, location is great and room had all required amenities.
Convenience, comfort, central, quality, cost, Nothing stands out
It was very convenient to go and see Floriade The bed was like a brick and i didnt sleep well at all
Convenience to local resaurants and public transportation; some rooms (on West Row) are nicely appointed and on less noisy side of hotel. Garbage trucks at 5:30am are not enticing.
The hotel staff are friendly and efficient. The location can't be better, right at the city centre besides the coach terminal, with shops and taxi stand within walking distance.
Good location,walking distance to shopping and resturants, Plenty of things to do in Canberra There was a bit of street noise most of the night, but I expected it not a huge problem.
Visit relatives and do shopping.
Good location. Very large room. Only one comfortable seat in a very large room. The 2nd person needs to stay in bed for a comfortable seat. Poor bathroom not in accordance with a 4* hotel. No separate shower.
The evening meal at the in house restaurant and the comfort of the bed. The room rate did not reflect the standard of the room. The rate was commensurate with a well appointed multi room suite, possible even 4.5 star when in fact the room was no better than any accommodation better than 50-60% cheaper in price probably 3 star. The mantra of this particular hotel appeared to be charge the guest for everything yet the room rate possibly should have been inclusive of a bit more, I mean I was being charged $470/night for the priviledge of sleeping and nothing more.
Leaving Overpriced and poor service
Easy access to shops and restaurants, did not have to use the car could access everything on foot. The $15 parking fee per day and we had dinner at the Casino restaurant and became ill from the steak I ordered.
the proximity to the canberra city walk and nightlife having to pay $15 per day for parking
Room design - excellent layout for working and comfort