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Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Cleanliness of the hotel.Very helpful staff team. The location.
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
Near the airport , local shops and restaurants and a good place to relax. None
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
location and atmoshpere No king size bed avaialble although already put my preference.
Very central location, yet still peaceful and away from the hubbub of the street. Great pool. Huge breakfast buffet. Wifi is very intermittent
Central location Very old room, smelly at times
Location, Facilities, Service, Activities, Staff and friendliness of service. In fact, the hotel's review score in booking.com is not fair. As mentioned it has only one review, I hope from the hotel guests putting his own review and I'm sure Discovery Kartika Plaza Hotel will take best score in the world.
Excellent facilities, pleasent staff and surroundings and very central location. Excellent breakfast - but could innclude additional selecton of breakfast cereals.
Enjoyable, relaxing, courteous friendly helpful staff, all added up to make a real hastle free holiday.
The breakfast buffet was delicious. You name it, it was available. Our room was always nice and clean and the added touch of a dog made out of a towel on our 2nd day was gorgeous! The swim up bar was used nearly every day of our stay and the pool was a lovely, comfortable temperature. The pillows gave us grief,, One was not high enough and two was too high, We both had crook necks. That was the only flaw though. I recommend you take your own if you can.
Good location for shopping in Kuta. Great pool and grounds, plenty of sunbeds. Current renovations of the restaurant meant there was a little building noise during the day