The location was good. There was a Starbucks downstairs. The pool was nice. First the staff couldn't find my reservation and made me wait and hour in the lobby. then the wifi didn't work the whole trip. The walls were paper thin. The room showed significant wear and tear. The drinks were expensive and watered down. If I could do it again i'd pay a few extra bucks to go somewhere nicer. This hotel is just for australian children looking to party.
The hotel was clean and comfortable for the most part. The room had the AC going and was nice and cool when we first stepped in. Security for the hotel were friendly and nice. We were only given one keycard so if one of us wanted to leave it was near impossible for the second one to stay. The towel rack in the bathroom broke down the first 30 minutes of getting into the room. When I called the front desk to confirm I wasn't going to be charged for the damage that had nothing to do with me, they refused to admit it wasn't my doing and simply stated they would send someone do to check it out. It took 2 days and me calling and going to the front desk 3 desperate times to finally get someone to come down to take a look at eh damage. WHAT A WASTE OF MY TIME. Basically, the front desk was completely unhelpful. Also located in a really touristy area. You can't step two seconds outside without having some chase after you to buy their Products/ use their cab service. So annoying.
Quiet and calm atmosphere, staff always available to answer requests from clients. Ideal place for vacations.
too far away from everywhere
Just 10 min walk to the beach and just out of the centre.
the room was realy nice, the stuff was good. Roomservise is ok but not exellente the breakfast was poor
the landscapes breakfast menu. Cannot find any protein eg egg, ham at all! all the food are carbo (bread, pancake, fried noodles, fried rice, white rice) please improve on it.
No shuttle bus pick me up at airport.A bit far to Kuta beach
The staff were very nice to our two children ages 18months and 3 and were very quick to help out with them. This hotel is very quite and its easy to relax and unwind. The hotel could maybe buy some new dining furniture as it is dated, also the rooms have no tea and coffee facilities for its guests and is turned off in the dining room at 8pm.The owners of the hotel should buy some new kitchen equipment for their staff as they do a great job with poor equipment.
the garden was nice. the room was simple, suitable for sleeping only, and the shower room smells so bad.
The best part about staying in Villa Dina Bali was the location as it was in a peaceful area which gave us a very relaxing holiday. The only thing that was mising was not been able to make a cup of tea or coffee in the room,
The hotel has nice rooms, garden and swimmming pool It is 30 minutes far away from the nearest beach in a quite ugly and empty neigourhood. Part of the stuff was not useful at all. Shuttel bus just to pick up at the airport and at least 5 persons.
Live band Non-smiley receptionist
overall not in the same league as other comparable properties meals
Very friendly staff. We ordered a transfer pickup from airport to hotel but it did not showup. Sincere apologies from hotel management were accepted and without asking ourselves, hotel management arranged a transfer to the airport on our departure at their own expense. Costs for SPA treatments are significantly higher compared to some Spa Salons -not related to hotels- in the near area of the hotel, which have similar facilities.
Lovely lobby, beautiful gardens, nice main pool, gorgeous infinity pool and bar area. Good food and noy ridiculously expensive. Excellent location and modern clean rooms. Beds were huge and soo comfortable. The bathrrom looked unfinished as the walls near the toilet are painted yellow while the rest of the bathroom was tiled. It cheapened the bathroom. Also the shower head is too big and powerful for the small space and water went everywhere whenever we used it.
Used the spa, swam in the pool, went shopping in Leigan, gained transport from outside of hotel at great rates, easy access to resturants The prices of the food, alcohol, spa and other services were expensive to start with and then a 21% tax and service fee was charged, this just encourages people to go elsewhere for these services.