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A Very good location. Excellent views. Good linguistic skills of staff. The building is getting tired, time for a review of details, not good enough just to use maintenance staff to keep it alive. After many years in the service industries I would be happy to elaborate. Car parking is only just acceptable, a parking attendant would ease the frustration caused when seeking a space.
Pleasant surrounding and good quality Value for money - 75 / 25 - It is a little expensive for what you actually get in room .Good quality facilites for spa and reelax but rooms very sparse.
really nothing at the hotel; appart fromt the very nice view .and the access to the beach hotel seemed very 'run down' and old fashionned. definately not value for money for a short stay. the staff was non existant, the rooms were nothing better than a cheap roadside hotel type.breakfast was appaling considering the cost.if you go there for the spa the experience is probably different
The location was excellent with only a short walk to beach and village. Breakfast was excellent and had lots of choices. The pool could be opened earlier in the morning than 9pm before breakfast like most other hotels with facilities. The evening dinner menu should be more varied and generous with portions.
The position of the hotel with all rooms facing the sea. The main attraction in the Hotel is Talasso. However if the hotel want to attract more guests and to Talasso as they must speak at least main languages. Now only a few people speak English and no one - Russian. There is no information in Russian inside the hotel. The website booking.com has mor information that hotel and Talasso themselves.
Its location... Room Size
The services of the Hotel, the position and the breakfast are very good. It's incredibile that in such kind of Hotel some persons of the staff don't speak english!!
Far better than what I expected.
Very friendly staff who did well to speak english. Our room needed a towel rail in the bathroom, and another easy chair. The menu needs to change every few days
Very helpful, breakfast very good value
The staff at the hotel were very helpful and there was a very good restaurant for this budget end hotel. The rooms were very clean, especially the bathroom. It was very simply furnished. Small rooms and no snacks available, but would stay again
The service and size of the cold plate of food that I had - I arrived after the restuarant had closed, but had a massive and very tasty selection of cheeses, pates, bread etc, with three desserts - it was sufficient for my breakfast as well. The staff were very helpful and pleasant. Comfortable bed, good shower - what more could you want for an overnight stay? Nothing
We were travelling down to La Rochelle so was an overnight stay. The bed was uncomfortable.
Good value for money. Nice breakfast. Room narrowness. Ceiling 2 meters high.
Very handy and attractive location for catching ferry from St Malo. A clean, efficient operation with well-trained staff.
Excellent friendly and knowlegable staff, Good restaurant facilities Would have like tea and coffee making facilities in the bedrooms also I felt the triple room was crowded.
Convenient location after a late evening arrival from Jersey.
The location is convenient to the surrounding areas we were visiting. The staff were friendly and helpful. A cute place for the budget we had. The bar lounge/outside deck area is nice when watching the sky change colors over the water in the mornings. We left out the Do Not Disturb sign on our door when we would leave during the day, however, the room was still entered and cleaned. We never brought it up to the staff though, but everything else was fine.
I found the staff to be attentive to the guests needs and able to communicate in the english language when needed.
friendly, helpful staff having to pay extra for the car
Excellent facilities & Location The fact that Parking & Breakfast was an extra charge.
Location in Dinard was perfect. The bedroom provided did not have air conditioning.
Just about everything you would want at one site. VFM probably depends on whether you want to use all that the hotel has to offer. The hotel made a mistake with our booking and could not accommodate us the first night - their response was excellent (eg free alternative hotel, upgade for the remainder of our stay). If your room has a balcony, ask for the wing on the right as you look at the hotel as it gets the sun - if that is what you want but means your room also gets warmer. Rooms at the front of the hotel can suffer from a bit of street noise and as they overlook the foyer, also from those returning from the casino, more so if you have to leave your window open to cool down. Hotel car park a bit pricey at E16 per day.
Quality of the swimming pool and the roof garden to relax in.
Facilities and helpful multi-lingual staff. The pool, gym and garden terrace were a great feature as was the location. Given ugrade from superior to deluxe as staying for 6 nights. Rooms could do with tea/coffee making facility and an additional chair or two. Although the breakfast is excellent some form of express breakfast would be good as 20 euros is expensive if only a coffee and croissant is required. Very noisey in early hours as no airconditioning means windows need to be left open.
The welcome was good and as expected. Garden, terrace and pool pleasant. Staff helpful, pleasant. Disappointed in room- dark with no view, not good value for. money
Very professional staff No complaints
Staff were helpful and the room was very comfortable. Lovely swimming pool. Luckily we spotted that we'd been charged for breakfast (40 euros!) when we'd only had coffee.
situation and friendly staff
A beautifully modernised hotel in a fabulous location. Rated !0/10
Staff were not particularly friendly compared to other hotels we have stayed at in Dinard and was not child friendly. Could not get a reservation in the restaurant during our stay which was one of the reasons for booking this hotel. Not the hotels fault as maybe we should have made table reservations earlier however got the impression they did not like children in the restaurant. Unfortunately the room was very small and did not reflect the pictures on the website. Lack of wardrobe space and the toilet was very small - felt like you were in a cupboard!. Could only keep the windows open with the exterior blind down which blocked out all the light. Probably not an issue for someone without children but not a suitable room with children.
The hotel is magnificently located, the tide laps at the door and the gentle sound of the tidal flow filled the room. The room was spacious and stylishly comfortably furnished. Free high speed internet access was appreciated. A quitet corner of Dinard with ready access to everything is rare and greatly appreciated.
quite comfortable, very small room, the restaurant and cafe was extremely expensive for a 3 star hotel, staff very friendly. room, bed and toilet far too small. Towels too small and thin.
The location of the hotel is lovely overlooking the mouth of the River Rance. The staff are friendly and the food excellent with an attractive terrace for eating or drinking.
Lovely room with great view. I think at the rate they were charging , breakfast should have been included. The rooms were incredibly noisy and it was possible to hear neighbours flushing toilets etc. The bathroom smelt of drains but admittedly when we mentioned this on departure the staff said they would look in to this.
nice hosts, good breakfast, sea view. room a bit small
Stayed the 13th to the 20th Sept 2009 and found the staff very friendly and helpful.Recommend you book early and ensure you have a room with a sea view like we did. Balconies on all first and second floor sea view rooms. Parking was fine but could imagine in the summer to be more difficult.
Great position and excellent value. Definitely to be visited again.
Clean and tidy hotel with attentive staff. Food good. Food rather expensive.
Recently modernised very comfortable helpful staff
It is situated near the center of the city The best room's price is much higher than the standart, but the difference is so little (about 3 square meters - it means nothing)
proximity to the beach
We had an enjoyable stay at the hotel, the hotel staff were very friendly and helpful and the hotel was very central to the beach and restaurants Our room although being very clean and comfortable was a bit small
The funny/friendly attitude of the staff though very professionnal - location - design - "piano bar" Price/quality of breakfast
Efficient reception, comfortable room, clean modern shower, external electric window shutters. Walking distance to beach 1 minute, walking distance to good selection of great restautrants 2 minutes, great walks along the seafront with summer boat service across the estuary to St Malo. BBC World on the TV lots of French channels but so many times you can watch the news if you don't speak French, other hotels in this town have more English tv channels which would be a plus.
Friendly staff. Good location. Comfortable room Room rather dark. Would have liked to have coffee/tea making facilities
the exceptional friendliness of the staff. We liked everything. Would have been nice if the hotel has restaurant facilities.
Accueil du pesonnel. Hôtel très bien situé dans Dinard près de la zone d'activité : plage, casino, restaurant, commerce, promenade Dommage pour le parking un peu difficile et réclamant la demande constante d'ouvrir la porte du garage à l'entrée et à la sortie (oas de dispositif personnel à l'usage du client). Dommage pas de restauration.
Very clean, comfortable and very friendly, helpful staff.
Receptin dinning area nicely decorated and pleasant Accomadation and stair case decoration needs upgradig
The staff were very helpful and friendly. The breakfast was also very pleasureable. There was lots of information about things to do and places to go. In summary an enjoyable stay, The rooms were a bit on the small side
the staff were very helpful and made us feel very welcome gave us advice where to go and booked taxis for us and we arrived very late after fligh canceled and we were rerouted here to fly from dinard. no kettle in room but manager could see we needed a cup of tea and gave us a kettle to make tea in our room made a big differnence as we had a long day. loved the town itself and where made to feel very welcome and would recommend to anyone. just to have a kettle in the room.
Warm Welcome; comfortable beds; good continental breakfast and good spread of availability times. Lack of lift and need to carry suitcases up stairs a little difficult for me (77)
Very good location, an easy walk to the market, beach, restaurants, shops, bus stop etc. The staff were also extremely obliging and helpful, eg they kept reception open late for us to check in and lent us an umbrella when it was raining. No shampoo in the bathroom, but that's not a big deal.
Easy to find. Clean, pleasant staff, good breakfast
The hotel was convenient for the town of Dinard No coffee or tea facilities in the room
The Hotel was bright ,clean,warm,friendly,informative,in a good location close to the town centre for restaraunts,shops,bars & of course the lovely promenade & beaches,also the bus stop just across the road/way to St Malo. The only minor point would be having to take a taxi from the airport to the hotel 12 to 15 euro.As there is no bus or train service.Maybe the hotel could look into picking the guests/customers up at a reduced cost compared to a cab or have a free shuttle service,guests to call when through at airport.
The lady who owned the hotel couldn't have been friendlier and more helpful
The hotel was well located, just a few hundred metres from the bars/restaurants in Dinard. The hotel was clean and comfortable and the hotel manager was very polite. I would stay at the hotel again if in Dinard.
Pleasant friendly,laid back atmosphere
Helpful staff Expensive breakfast
convenient location, helpful and friendly staff, very clean, room quiet bathrooms small, and a little dated, however, very clean.
Very friendly helpful owners. Good French breakfast. Very easy walking distance to a number of very good restaurants and town centre. On street parking outside hotel not a problem. Minor point but coffee and tea making facilities in room would have been nice.
Very nice people. Very comfortable, clean and modern bathrooms. Close to restaurants and beach.
Free parking, close to the town, quiet location for a good nights sleep. Clean room, nice continental breakfast. Only 1 night stay but would book again. No tea coffee facilities in room this would have been nice. Although most dont do this now.
Very convienient for St MarloFerry-close to many food outlets and small beach No onsite parking but roadside wasavailable
Hotel staff is very helpfull and friendly. Very nice little hotel. Everything was fine.
Buffet breakfast was well laid out and extremely comprehensive for the very few guests. We saw only one other couple. Room was quiet and adequate,though on small side.
The Villa Reine Hortense is a beautiful hotel with charming staff and a fantastic location above the beach.
the warm welcome and friendly owners, well maintained hotel, lots of charm, a personal touch, and a lovely terrace with excellent breakfast. I can imagine that on a hot day, air conditioning would be nice.
Beautiful view breakfast was too expensive
The beautiful rooms, both public and private with classic old furnishings. Quiet location with excellent views of the beach. You have to climb down a steep set of stairs to actually reach the front door, which was tricky in the rain with a very heavy suitcase. Not handicap accessible!
Very good location cigarette stubbs in the bedside cabinet. Hotal is "tired"
Very pleasant helpful staff Rooms generally poor and in need of update
Friendly and helpful hotel staff, location of the hotel was excellent for the shops and the beach. Bathroom and toilet facilities were not very good - room could have been a bit cleaner on arrival.
Good location , easy to get to , very good value for money Shower head not attached to wall , no tea coffee facilities in room
The fact that the hotel is central to everything was highly appealing. There was an air of the traditional French. The property is architecturally speaking, very beautiful - this sadly helped to hide the imperfections that became more and more apparent over the weeks' visit. Although the overall initial impression of the hotel was appealing: I was increasingly disappointed with the decor and general facilities available for the price I was charged...
Large room. Small corridor outside main part of room but within our room area ideal for our dog's sleeping area!
The price and the position (close to town) Furniture rather old and sparse. Proprietor became a little aggressive when we said we did not want breakfast
The staff was good and helpful, very friendly as well. Also, the location is excellent!. It only 5 minutes from the main beach and the information centre. The restaurant is really nice and the food is not bad. The breakfast is not included in the price. For the room price, I was expecting something with more quality, but even the toilet was misplaced next to the wall and the bathroom door would not shut correctly. Also, every noise can be heard from every other room.
breakfast very old,in need of a little love and care
Great staff, and value for money. Its an old hotel which could do with a facelift but for one or two nights it is perfectly serviceable. Could do with a paint job and some upgrading of the fixtures and fittings. Our shower head was very close to falling off when in use!
Friendly staff (although they didn't speak English). Ideal location, minutes from the centre of Dinard. Off street parking. Breakfast was OK but nothing special.
price, room was warm, 5 min walk to town centre, could park outside.
The hotel was clean and comfortable. The staff werre very friendly and also very helpful. I would definitely recommend this hotel to anyone. It takes about 8 mins to walk to the beach and the main commercial area. I'm sure if you stayed here you would be pleased too.
friendly staff very noisy, the bathroom was of a very low standard
Location. Early check-in. Friendly staff.
found it very easely, comfotable, good location for shops and beach,a lovely place for a holiday and will return in the summer and would recommend the hotel to friends.