Four Points by Sheraton Downtown Dubai

Receptionist

All of the workers are friendly and nice

I would like to stay for 3 hours with a friend off 2 the only reason we stayed there is to dress up and take showers but the receptionist wasn't friendly I know the laws but she didn't understand the circumstances she think we booked two bad to stay for three she listens her self for that reason I don't see the Sheraton standard I understand that very poor customer service I have reason to stay and tell her the situation instead that she tells for security to not going three of us I feel like stupid and disrespectful I paid and one day and just for 3 hours staying that's not acceptable even if the security they got told to go there job but the didn't understand why they have to do this they feel very sorry what so ever she should be at that position either she has to training or I am not trying to be mean and bad that very true if you want to the business people look the custemer service I one that night I can not bring my friends I so sorry