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very loud guests! No hot water and we weren't even compensated in any way. Pretty much told oh well by front desk staff.
I picked this hotel because it was middle of the road price based on what was available in the area....and yes, it was slim pickins'. I looked at the pictures but made the mistake of not reading the reviews. Honestly, the next hotel available was $125 more a night and we would only be using the room for sleeping so it didn't seem worth it. Boy was I wrong! 1) You have to be parked in the hotel lot by 4pm or you won't get parking space other than on the main road which is just as sketchy as the hotel. 2) There was vomit outside the door across the hall both when we arrived and when we left 3) Beat...everything about the place was outdated. No wastebasket in the room, thin pillows, a thinner bedspread (it was almost a sheet) no hangers for clothes. 4) There was a party raging outside our room on the veranda of the hotel. Nothing to do about that. 5) And then there was the complimentary breakfast. Food choices were slim slim slim. There was no decaf coffee and when we asked the "attendant" she said she couldn't help us, Honestly, can you believe it? I even watched the same "attendant" be asked for assistance with getting ice for a small cooler and she replied to the guest, "Yes, 'cause I have nothing better to do." It was unbelievable if I hadn't witnessed it all myself. Kayak, all I have to say is that you are not doing travelers any service by offering this as a choice. It was simply disgusting and the service was even more disgusting. Upon checkout I thought to maybe lodge a complaint with the manager but I realized that if this was the type of place they were presenting to the public every day, management surely didn't care about my concerns.
Location No air conditioner . Ask the front desk twice if there was anything that can be done . They said put the thermostat between 60 and 70 it works better that way !! What it was 90 degrees in the room very uncomfortable not acceptable
Every thing was adequate. The room was huge and clean. The bed was super comfy. Almost an entire wall of windows gave a nice view. The staff I spoke to were all very nice and helpful. The continental breakfast was decent. It was nice to have the parking lot below the hotel, as well. The room was a bit sparse, compared to what I usually get for the same price(no microwave, or fridge, a single desk chair). The water was slow to drain from the tub and built at my feet.
Staff Very dirty and in need of updates. Lampshades had stains on them. Old tv, filthy behind furniture. Parking lot in need of security cameras.
First, we checked in and there was already someone checked into the room. That was weird. Second, the carpet looked as if it had been set aflame in places. Poor lighting. Tvs from 1998. Furniture from the same period. There was a party patio on the floor below us which meant screaming drunks until 2am. Parking garage was less that ideal in terms of security. All in all a poor excuse for a hotel.
The front desk had event flyers. Free breakfast. -the room smelled rank -the room felt dirty -the TV was older than me (I'm 22). -breakfast was free, but did not taste good at all. Ended up going out to eat breakfast elsewhere. -our first set of room keys didn't work the first time when given -the whole place is just outdated and falling apart -I honestly considered sleeping in my car as an alternative -We ended up buying a cheap comforter set from the local Walmart because the room and the bed sheets smelled so bad (even after leaving the windows open for hours and using a decent amount of Febreeze) -the parking garage was dirty and wet and sketchy -we were on the 6th floor and there were no screens on the Windows. Someone could easily just fall or jump out.
parking garage below nothing really.
The lobby and parking for free The room stunk like cat pee, the one chair in the room was stained and gross, the entire window sill, ceiling, wall around the window had severe water damage and you know it's full of mold ! The bathroom vanity front hadn't been wiped down for a cleaning in likely months. There was no food left when we went to get our continental breakfast well before it's scheduled ending time. We ended up going to buy sheets, pillows and a new comforter to use because we were scared to use the ones there.
Nothing the air conditioner was not working in the hotel. It's was over 90 outside and 85 or so inside. The bathroom barely had any lights and the ceiling was like caving in and looked like someone tried to cover it. The pics of the hotel weren't accurate. The hotel air conditioner wasn't working. The bathroom was disgusting. The pics on the website didn't accurately reflect the actual hotel. The parking garage was horrible. We didn't even stay there and I finally got my money refunded. We left after 20 minutes. We will never stay here again.
Location Everything needs updated!
Staff was friendly and the breakfast good. In the middle of the town and a parking garage! The room was dirty - spiderwebs, dusty behind the bed and the pillow inside was nasty!
Nothing. Everything- the room was dirty, shower floors were so bad that we had to skip a shower that day
Clean Room, Comfortable Bed, Tasty Breakfast, Very Nice Staff
HEATERS didn't work had to change rooms no phone in room dirty filthy horrible condition
Needs a good cleaning and bedding Poor rooms needs a good cleaning
Clean but dated! Middle of July, 88 degrees and pool was not open, was covered and seemed to have never been open for the season!
The employees were nice and in some cases helpful. This hotel cannot be long for this world. The hallways are open to the elements, meaning that for my stay there was sub-zero temperatures and snow in the hallway. The non-smoking room smelled of cigarette smoke and possible another kind of smoke. The bed covers had multiple cigarette butt burn holes, there were too few sheets on a comically low bed, the water pressure was horrible, the elevator was broken, and the parking lot was not plowed in a timely manner. To top things off, the hotel was overpriced for what it was. A previous occupant scratched "This place is a s**t hole" into the back of the bathroom door. While I do not condone vandalism, I am forced to agree with the assessment.