excellent position, very good staff, clean, nice
The pillows and bed were excellent. Made for a refreshing stay.
Nice staff, pretty garden , I reccomend bungalows, good restaurants. Very good localization near ocean but also close to schopping places. I reccomend this hotel.
It was charming, room and bed comfortable with a deck overlooking pool. Im fussy and i found it a pleasant experience quiet, clean and relaxing. Staff excellent and a short walk to beach, handy to shops and restaurants.
The location to the sea.Very attractive forecourt.Very attentive staff especially bell boys.The room was very spacious and had a good view to the sea. Far too expensive to park car at hotel.Should have been coffee-making facilities in the room.Very surprised as all the other hotels we have stayed at in the States have this and should be standard in a hotel of this standing.
Friendly and helpful staff, that took care of car and luggage in a fast and alert way. Nice retro, art deco interior design. Clean and fresh overall impression. Great window view towards the Pacific Sea (if you choose that room option). Near to shopping and other events in Santa Monica.
3 kritikverdige aspekter: 1. leide en suite for at fa beste mulige standard bl. a. internet men hadde ingen internet tilgang. 2. urdarlig utsikt mot en burlig bakgard. 3. Drog till LA for at delta i LA marathon. Marathon morgen hadde hotellet ingen mulighet at erbjude frukost. De borde forsoke at tilmotesga gesternes enklare onskemal: tilgang til internet, bedre utsikt samt det borde vaere enkelt for hotellet at ordne en brodskive marathonmorgen.
Det låg bra vid stranden och personalen var väldigt trevlig nej
The location was great only a short walk to the pier. The rooms were clean enough. There was a pool. The elevator worked. The elevator was busy during the day with cleaning staff. Our rooms didn't get clean until very late in the day and then barely. There was a pool but no one told us how to find it. There was a resturant in the hotel but no signs for it or any thing in the information in the room about its even being there. I paid extra for the ocean view witch was almost none existent. Not my best experience with Wyndham
Very good location. Beds are too small and the parking charge is absolutely ridiculous. That alone would keep me from staying with you again.
In front of pier The rooms were dark and poorly decorated facing a very busy and extremely noisy highway. Though the hotel is facing the sea, it is very difficult to get to the entrance. The parking was exorbitant: $43 a night!!! I do not recommend this hotel
Very secure. Clean and comfortable.
The service was amazing! The location couldn't be more ideal! The shuttle for the marathon was right behind the hotel. The finish line was right on the pier. Perfect place to just walk to 3rd St. promenade to carb up before the race. The room was quiet and comfortable. There was quite a bit of construction going on so parking was a bit confusing. We had to move our car before 11pm to the public parking garage. Also, late check out was not available, so if you are not staying that night of the marathon you would need to check out that morning and have them hold your luggage.
-Very friendly and helpful staff! -Rooms have been nicely updated and were nicer than I expected -AMAZING location, especially for the price! -Was able to check in prior to 4pm and extend checkout to 12pm -Free breakfast foods and coffee in the lobby (we didn't take advantage, but I didn't know they would be provided) -Able to hold our bags between checkout and our flight (thank you!) Overall very satisfied and plan on staying here again. Looking forward to their lobby update to match the rooms! Lobby is currently very, very minimal but looks like it'll be nice when finished! -Remodeling and there is no lobby (just keep that in mind) -Because we booked through Kayak, the hotel was not able to guarantee a double room booking, even though I paid extra for two beds -Did end up receiving a room with a king bed and pull out couch. King bed was very comfortable. Couch was very uncomfortable -I would NOT book this room through Kayak! Call Wyndham directly. Between the hotel and the third party, you'll get stuck in the middle if they can't promise a double bed. Each will tell you to call the other service and that there is nothing they can do, leaving you potentially in the lurch.
Comfy bed, proper hair dryer, complimentary fast wifi in room, complimemtary dressing gowns, ipod docking station in room, facilities excellant, location is perfect for pier/beach as you are literally across the road, also very near 3rd street too for shops and reataurants. Staff very helpful and friendly.. Would defiently stay here again and again. I couldnt stay longer!!
One of the best customer service experiences I've had at a hotel in years. The front desk staff, the valet, housekeepers, and the service technician were all excellent. The service technician had to come to the room because the heat wouldn't turn on and he arrived in less than 5 minutes and had the heat working in less 3 minutes, and was polite and amiable. The hotel was clean, and in a great location (walking distance to the pier, good restaurants and bars, and the 3rd street promenade shopping area). Didn't use the pool but it looked nice. Overnight parking at the hotel is an extra $40; in my opinion, it should be included for guests.
Room nicely remodeled and updated. Staff very helpful. Location couldn't be better. Parking fee.
I like how close it is to the Santa Monica Pier. It really is very close to it. I booked a King bed...and when I got there I was told there weren't any. I think the worst thing possible for a hotel, is to place a reservation and then have that reservation be unexpectedly modified.
Great location to everything. Friendly staff and one block from the Ocean. Very pricey. Parking was $42 a night with tax!
Location Price and staff when I checked in seemed annoyed that they had to help me.
Rooms are well thought out. I wish that the cafe in the lobby would have more options.
Very quiet and well appointed rooms. Nice pool area. Difficult to get staff help after late arrival. Surcharge for 'coffee service' seems lame given hotel class.
Lovely, fresh interior. Friendly staff/ Our room was adjacent to the fitness center and someone was weight lifting (and dropping) heavy weights at 6:30 a.m. I thought gun shots were going off.
The hotel was conveniently located near the beach and restaurants. Hotel rented out pool area for private Lincoln event so guests had no access to entire outdoor pool area for all of Saturday, which was a big appeal of this hotel. Rundown with duct tape on the hallway carpets. They overcharged me for a number of items.
love the Viceroy feel, decor and spaciousness. The bathroom was not quite as large as the Viceroy in Miami, but nice nonetheless. great water pressure too! the TV on the wall was massive, perhaps the largest I've ever seen in a hotel room. Was quite surprised there is no coffee whatsoever in the room. While they offer 'free' coffee from an urn in the lobby to guests, you still have to get dressed and go down the elevator to get. Miami room had an espresso machine; that should be standard.
The hotel decor was pretty sterile. The Viceroy across the street was much more esthetically pleasing. The pool was ok, not great. The coffee bar was under staffed and looked temporary. Good for location. Staff cheerful, but not what I expected.
They did not have our reservation when we checked in; after calling twice to confirm. During those two calls, I was put on hold for thirty minutes the first time and eight minutes the second time..finally, they confirmed. Yet, upon arrival, they did not have our reservation and I had to check my confirmation email on my phone to prove it. No "sorry" gifts/amenities were given.
Everyone went above and beyond to make the stay comfortable.
Location and atmosphere. Restaurant was closed one night for private party - and 'traffic' in lobby was a little intrusive.
The location of the hotel was perfect. You can walk easily to the pier along with tons of restaurants and shops close by. I didn't realize that this hotel did not have a pool which is a real downer.
Swanky and super clean rooms and close to the beach.
We were in a room that was recently updated, and although not very big is was well laid out and had many practical features. It was also very clean, including the inside of drawers. And we had a partial ocean view which was very nice. No.
Every time you walked into the hotel their were staff members saying hello and ready to help with anything you needed.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The location was vital to our stay. It was within easy walking distance of shopping and eating places. The manner of nickel / diming that they did. There was no coffee maker in the room forcing us to go down each morning to get our coffee in the lobby store. Parking was way overpriced at just under $50.
Quiet and away from the hustle of the city. Easy to walk to shops and restaurants. No pool
Location. Adjoining room with group of partying people next door. The door was neither sound nor light proof. Security called 4 times and no effort made to stop disruption. Terrible experience. Would never stay here again or recommend it to anyone else.
This guest did not leave comments about this hotel.
Robust och egen designad surfstil. Närheten till fin strand. Närhet till LA International Airport. Dålig värme i rummen (november). Slut på allt bröd när vi kom ner till frukost vid 09-tiden. Nytt bröd införskaffades inte. Förhållandevis dyrt i jämförelse med andra hotell vi bodde på under vår rundresa i CA.
Läget ut mot trafikerad gata, ej vad bilder ger sken av på webben. Inget kylskåp, dåligt med garderober, förvaring.
Läget till stranden och centrum. Städningen var åt det sämre hållet och lukten från rengöringen var så stark att man misstänkte att det var något man försökte dölja. Kylskåpet lät så mycket att det var svårt att sova. 25 dollar för parkering per natt är orimligt.
Mycket bra läge santa monica beach var helmysigt
it was comfortable. just a few mile from beach and shopping. highly recommend to use taxi service to get around. Traffic is horrible
Included parking, continental breakfast and wifi.
the rooms were a good size and the hotel was on a main bus route. Not really.
Value for money in Santa Monica and on a direct bus/metro route to th beach.An added bonus was free car parking.
Staff is nice
The customer service at the front desk was most helpful. There is also plenty of options about what do to and the internet access was helpful. Probably a little expensive for where the hotel is in regards to the beach. You still have walk a fair way to the beach and I comparred hotels down by the beach and they were a little cheaper.
Läget vid Santa Monica piren Garden view var utsikt över parkeringen. Jag hade nog valt ett annat hotell om jag sett hur hotellet såg ut. Förväntade mig mer, det var det dyraste hotellet av 9 som jag besökte i USA, men med sämsta bekvämligheten och inte särskilt trevligt med frukost i lobbyn.
Att området kändes tryggt. Det var även därför vi valde just detta hotell. Kylanläggningen lät väldigt högt, det var en lampa som surrade på natten med några minuters mellanrum. Ismaskinen var nära vårt rum så man vaknade flera ggr om natten när andra gäster hämtade is. Priset blev väldigt högt i förhållande till vad man fick. Jag vet dock inte om detta är normalpris i LA, men det var väldigt dyrt jämfört med Orlando, Las Vegas och Clearwater beach.
Utmärkt läge, bra med parkering i anslutning. Städningen var inte bra.
Hotellet låg perfekt, nära till allt i Santa Monica. Fukost ingår, dock består den endast av juice och bröd (ganska dåligt i min mening)
Läget är toppen om man vill tillbringa tid på stranden. Mycket ljud runt hotellet. Rummen inget speciella. Utsikt över deras parkering om man ej har har betalat för balkong och Ocean View. Extra betalning för parkering. Hotellet har inga andra faciliteter mer än rum.Frukosten mycket knaper. Tror man kan hitta ett trevligare hotell för samma pengar.
This is a luxuary hotel with a family run feel to it.They remember you as a person not a bill. None
Room style, location tax + city tax+ parking make this hotel overpriced
courtesy of the staff ( Andrea in particular ) , fantastic breakfast buffet , location suites facing ocean avenue are way too noisy .
The rooms were very spacious and beautiful decorated. The hotel staff was very friendly and helpfull.
The staff was amazing very friendly and helpful Hotel needs to be renovated probably nice in the 90s. Way over priced. $35/day for parking and $15/day for wifi. I would not stay here again and I def would not recommend this hotel to anyone. very disappointing.
Shower would flood whenever we used it and the toilet kept malfunctioning.
I was very disapointed with my room..... Front desk staff very nice. I asbar staff very unfriendly..will probally not stay here again. For the price of room very dissapointed.
It was really terrific...
Staff was amazing Hotel was tired , carpet needs replacing, very tired
Nice rooms clean and with comfortable beds. We had a rental car and the organisation of parking was great free and with easy acsess. The rooms had a refridgerator and there was a store next door were you could shop for food.Internet access.
Very well equiped. Iron and iron board. Hair dryer. Safe, Microwave, Fridge, ice machine, vending machines, washer and dryer. Barbeque facilities. Very helpfull and friendly staff. Very clean. Not enough coffee. Wifi too slow.
friendly staff, clean room with fridge no pool, few sitting spaces at breakfast, quite a long drive to the beach, pillow was flat! But still a good place to stay.
Terrific location with a well maintained & very clean guest room. Proximity to TJ's made the stay food budget friendly. Finally the staff we encountered were friendly & accommodating.
The Bed Flying bugs. They bite you when you are sleeping. These are not bed bugs, they are lite a little nat and they bbite when you are sleeping.
Pleasant day staff. Good breakfast.
The Desk Staff was helpful and exceptional If a pool cannot be added a public spa would be great
Clean, convenient and friendly staff. Geat location. Parking could be challenging if you come late but they will always able to find you a spot
Staff is very friendly!
Quiet and useful location.Very helpful staff. Very good breakfast.
Location The layout of the hotel
Friendly staff, nice beds, good location, breakfast included Lack of parking due to renovations no exhaust fan in the bathroom
The location & breakfast were good. Maybe it was just our room (115) since it was basically in the stairwell of the hotel. No sound insulation whatsoever. It was so loud from Midnight-3am with other guests coming back from a night out. Couldn't sleep. It didn't help that the A/C unit had something wrong with it, it sounded like a jet engine going off so we couldn't use it. Hot & uncomfortable. The room itself is outdated and old but clean ... which wouldn't be a problem except for the cost and noise issues. When I told the front desk about the issue with the A/C the next morning, her response was "oh, okay". Didn't seem to really care so I pity the next guest who gets stuck in that room.
Overall the stay was very good. They're doing a lot of construction at the hotel. For that period of time the rates should have been reduced. to compensate for the noise, dust,etc'.
The staff was very pleasant. Good breakfast Location was quite far from beach and much of anything. The hotel was quite shabby. It definitely need an update. Breakfast area was too small for the amount of guests using it.
Miguel was fabulous and helped us in many ways, he went above and beyond. The entire staff was friendly and helpful The music on the roof did keep us up, and the ear plugs cost money
Great location, very new, and very nice staff! Perfect place in Venice.
The hotel is realy gret. Great staff, wonderful instalations..... So I really could live there. The price and the cost to park, once the garage is inside the building of the hotel.
Hotel Erwin is perfectly located on Venice beach, the staff is excellent, restaurant serves excellent breakfasts, nothing to complain about.
We loved the new and greatly designed rooms, as well as the young atmosphere of the hotel. The rooftop bar will take off - it is a great place. We will be back! The staff needs some more time together to make everything run smoothly. But they were always very nice and friendly - thanks for a great time with you!
Was given great upgrade; rooftop is fantastic Absolutely everything was great!
It was close and convenient to my son who lives in Venice. Stayed there in Dec. in the newer rooms on the top floor which was much nicer than the room I had this time. Also, I think the 6th. floor room was about the same price as the room where I was this time.(5th floor) Yes, I opened the sliding door during the night for some fresh air. It was difficult to sleep because of the noise(homeless sleeping in the alley) that my room overlooked.