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Cappuccino. Staff was understanding. The rooms next to the street are noisy because of the late night bars and at this time of year you can't have AC in the rooms because one system works the entire building. If you are hot or uncomfortable you have to open a window which just lets the noise in. Street cleaners, and trash service comes by at 5am which is nuts! Breakfast was blah...Single room was a closet and horrible shower. Im in shape and didn't fit in the shower.
Service impeccable; centrally located for everything including museums, shopping, restaurants, train station; cleanliness and decor wonderful; will stay there again
Nice hotel, great staff AC not working - resulted in open window - resulted in about 15 mosquito bites!!!
Attractive and very central We thought the 50euros charge for parking was astronomical!!!!
Friendly staff, great room
I enjoyed the beautifully appointed room, the large bathroom and excellent shower. The staff was exceptionally helpful and went out of their way to recommend places to visit or for dinner reservations. Food at the hotel was also very good. I do not have one bad thing to say about this hotel. Would definitely go back and would recommend to a friend.
Beautiful authentic Italian and very freindly helpful staff. Only downside was the room was boiling hot and there was no option to turn off the heating or turn it down, you could not have air conditioning in the winter even though the weather was really mild. When we opened the windows we got bitten by mosquitos.
The staff at Helvetia Bristol could not have been warmer and more accommodating during my four night stay. Their warm welcomes and spot-on suggestions were greatly appreciated. I love this hotel and will definitely return. It is a historic boutique hotel (don't expect large rooms). The location cannot be beat in central Florence. The rooms are small and in need of a little love (new carpet).
excellent concierge and service
Staff and location Breakfast buffet and some rooms noisy
The location is perfect. 10-15 minute walk to everything, but quiet location. Service like one does not find anymore. Worth the money.
Center of the beautiful city, nice small hotel, not very cheap, but wort to stay in it. If you come by car, ask taxi driver to go there and follow him, Almost imposible to find tha way on your own. Valet parking closed until 7 am. I had my flight earlier. Hotel helped me to deliver car to Avis and sent my belongings from car to me, but generally it is not acceptable.
Perfekt läge mitt i det historiska centrumet. Härlig design. Utmärkt personal. Bra städning. Fina rum. Varning för att ta in hyrbilen till centrum - mycket dyrt med garage alternativt höga böter!
Frukusten och frukustpersonalen var en höjdare. Luftkonditioneringen och markiser för fönster var delvis ur funktion, man förväntar sig mer i helhet av ett 5 tjärnigt hotell
Best location Location and the room
location was amazing. it is on piazza del republica, walking distance to almost everywhere. that the internet connection and breakfast were not free. i understand that hotels charge for breakfast but seriously which hotel in the world today still charges 20 euro per day for internet. internet is everywhere and it should be given to clients free.
Beautiful modern rooms. We got two interconnecting rooms and they were very spacious. Hotel within walking distance to all the shops..
I liked every thing in the hotel. Some of the staff at the frontdesk are not friendly. Don't take the breakfast it cost around €30, eat out there are lot's of places to eat in around you.
Professional service, exceptionally resourceful/helpful Concierge Internet service very slow, no wireless
hotel's placement is perfect. hotel was good .
The location was excellent the service was good and the rooms were small but high tec
excellent friendly staff provided great service
The room was spacious, very well presented and comfortable. As the hotel has been open only since January 2009 everything is virtually brand new! The staff were all extremely helpful. The location of the hotel close to the Piazza della Repubblica couldn't be more convenient for exploring the city. My only caveat is that the breakfast menu could have been a little more extensive, but the quality was good. I would certainly recommend this hotel, which is good value for the price.
Excellent location close to all attractions. Very spacious. Well designed luxury rooms with attentive staff. Breafast could be slightly better quality given price. Internet wi-fi was spotty.
Luxury and elegant comfort in a sophisticated setting. Perfect location for seeing all the sights. Knowledgeable and helpful with all requests. Hotel combines the modern and ancient with great respect and charm. Looking forward to staying there again and again. It was perfect, no issues.
Room, Location, Surroundings, Staff
The location was ideal, The staff was warm and welcoming. They were extremely helpful, knowledgeable and available at all times. The decor was fantastic, contemporary yet cozy. The breakfast was fantastic. There were quite a few tiny bugs in the room and common areas.
The staff is amazing and very caring. From Leonardo who created us as we walked into this charming 12 room hotel to Thomas who took care of us during breakfast, to the concierge who took care of our travel needs. The hotel rooms are charming, spacious, and have good sized bathroom and kitchenette which was great. Only two things stopped me from giving this place a 5 star rating: 1. The hotel at night has a oder in the rooms. They try to mask it with the glade / vapor sprays on the floor but it does not do the trick and can smell like a wet clothes. 2. My pet pieve, no iron and on the weekends no other option to iron. It is an Italian law supposedly but I stay at a Westin and Hilton in Italy which both provided me with an iron and ironing board
nice to see so many nice drawings on the wall, lots of books provided, plenty spacing, the design of whole room & all the details of the room are very nice & luxury e.g. cashmere blanket, staffs are helpful the wifi internet is super slow, there're no body lotion provided, the shampoo & bath form are not gd quality,
The rooms were super nice, spacious and elegant. The staff was extremely nice, accomodating and personal. N/A
Beautiful room and excellent staff. Wonderful roof terrace.
The hotel was located right beside all the sightseeing and shopping. The rooms were extremely clean and the breakfast was excellent.
Great staff, great location, free assortment of amazing foods during happy hour 6-8pm...... Highly Recommended
Value for money, a bit anonymous, ok breakfast buffé, good service. The hotel only has wifi in the lobby and they charge for it which is not up to date i terms of hotel standard 2010.
I stayed for just one night there are no special comments, but the cleanless of the hotel, location and the information on website is in line with the quality of the rooms.
Went on a romantic getaway with my fiance and this place was exactly what we were looking for. The location is outstanding, price amazing considering what we got. Staff was so, so accommodating. Loved the hotel bar, the bartender was amazing. They have happy hour every night too, and it was great fun. The bar didn't have computers, so i felt like the bartender got bogged down in paperwork when he could have been mingling with customers.
Good central location in city, Friendly and efficient staff, Comfortable and clean room.
very beautiful hotel, wonderful location the prices are a little bit high!!!
Nice place, Perfect staff
the wonderful lounge area...very welcoming/friendly staff all around..Comfortable rooms and a great location....great experience
Excellent location, close to everything. Very friendly and helpful staff. Nice bathroom. Nice selection of breakfast with tasty pastry and fresh fruit. Internet access is outdated - a computer in the lobby or wired in the room, both charged and quite expensive.
Good wifi, safe location near good restaurants, helpful staff AC was adequate Power in the room that required key card was finicky and turned off automatically many times
The concierge/front staff, where absolutely fantastic. Helpful and with a smile. Reviews completed on booking.com indicated cold reception/assistance by front staff. Our experience was actually very different, perhaps because we could speak a bit of Italian. Overall fantastic front desk, helpful in every way. Great location of the hotel and very tranquil considering it's situated in such a central and great location. Hotel rooms are small however this is not unusual for hotels within any european city. The senior staff for the breakfast service was very efficient, however quite cold and impatient. The service was of great standard.
Receptionspersonalen var vänliga, hjälpsamma och mötte alltid med ett leende. Frukosten var utmärkt. Högt ventilationsljud
Läget var väldigt bra. Takterassen var helt fantastisk. Rummen var fina och rena. Frukostbuffeen är lite för dyrt. Om man bokar en dubbelrum och inte är en familj skulle det vara bra att ha två olika sängkläder även om det är en king size bed.
Ett utmärkt hotell med läge mitt i sevärdheterna i Firenze. Hög rumsstandard och bra frukostbuffe Hög badrumsstandard. Svårt att hitta med GPS. Koordinater behövs. Parkering kostar 30€ per dygn.
Fint och snyggt rum. Bra bar och restaurang. Trevlig takterass Dålig frukost. Lite att välja mellan och ofräscht.
Lobbyn är fantastisk Jag har bott 3 ggr tidigare på detta hotell och älskar det men denna gång fick vi ett rum i en nyinredd del mad rum av klass 3 stjärnigt hotell och hade jag vetat detta hade jag aldrig valt detta hotell. frukostpersonalen direkt otrevlig och nonchalant . Känns som om hotellet bytt ägare inta alls den höga stil det haft. Nästa resa blir det inte detta hotell. Jag betalade till 300 kr för att få ett bättre rum som var så där.
Mycket bra läge, fräscha rum, lite trång frukostmatsal - men vi fick alltid plats, mycket prisvärt hotell.
Vi hade inte kunnat få bättre hotell, vad det gäller läget. Vi var verkligen mitt i Florens, gångavstånd till allt. Charmigt hotellrum och bra frukostbuffé. Trevlig personal. Vi kommer absolut tillbaka till Hotel Calzaiuoli!
Läge, mysigt rum, bra frukostbuffé. Grattis interntet skulle önskas
Super läge, trevlig personal ,bra frukost Dyr internet
Läge utmärkt, rena rum, bra frukost Nonchalant personal i receptionen
Perfekt läge med närhet till alla större sevärdheter. Fantastisk utsikt över floden Arno.
Läget med utsikt över floden och nära till allt var det allra bästa. En liten uteplats/servering saknades men det fanns ju i nästa kvarter.
Hotellets läge är utmärkt. Nära till de flesta sevärdheterna. Frukosten var hyfsad. Personalen var inte tillmötesgående. Helhetsintrycket av hotellet är att det är slitet och i behov av renovering.
Ett ljud i korridoren som upprepades 1 gång/minut - ett brummande som varade i 5 sekunder. Gjorde det svårt att sova ibland. Frukosten kunde ha varit bättre, t.ex. en brödrost, färsk frukt och mer nybakat bröd hade inte skadat. Annars ok.
Ett mycket prisvärst och kvalitativt hotell med exellent service. Nej.
The breakfast was excellent! The bathroom was poorly designed and getting out of the bathtub was downright dangerous! The bathtub was slippery and tall.
Its nearness to all the important sights of Pisa. Not much.
design, room, location, breakfast and every thing. Also I got upgrade and a bigger room. nothing
The hotel is beautiful. Great location. Cosy. It reflects Florence at its best. The staff was great, friendly, helpful, knowledgable about the area, restaurants, shows. We had a great time. Our only complaint is Florence is a noisy city at night and that requieres windows that are soundproof. If they change this, its a 5 star for us.
It is good located in sightseeing.
The amazingly friendly and helpful staff. There was nothing to dislike
En utmärkt bas, centralt i Florens och med särkilt fin utsikt från frukostmatsalen. Inget att klaga på.
Ett bra läge för en bra penning. En härlig terass för frukost och en stunds avkoppling före middagen. Inte de bästa sängarna. Dom var stenhårda. Kanske skulle man också försöka sig på att få bort alla fåglar kring terassen som snabbt tog för sig av det som fanns på bordet. Möjligt ?
Bra läge,bra rum,mycket bra frukost,trafiken inte störande, bättre boende finns inte på detta pris ,standard nivå är minst 4**** Nej,,,skanske fåglarna på taket som vill dela frukost med mig.. Inget besvär...
wonderful sunny roof terrace/breakfast room on 6:th floor with beautiful view, Very central location
läget toppen, utsikt från baren i översta våningen nej
Läget, avsaknad av irritationsmoment och bra flyt med allt. Mycket trevligt bemötande alltid.
Vackra och stora rum i centrum med gångavstånd till allt.Den historiska miljön och den mycket vänliga och hjälpsamma personalen. Frukosten var toppen, färska frukter och annat gott. Dock lite för mycket goda bakverk, inte bra för oss med dålig karaktär! Svårt att reglera värmen i rum nr 2, då detta påtalades fanns det bara alternativen att stänga av elementet helt eller att hänga över en handduk. Vi valde det senare. Dock hade vi bokat rummen till ett mycket bra pris och godtog lösningen.
Charmigt gammalt Hotell med ett perfekt läge med närhet till allt och en utmärkt frukostbuffé. Gick ej att öppn fönstren vilket gjorde att det känndes lite instängt på rummet.
Terassen var mycket fin (trots att vädret gjorde det svårt att sitta där.) Rummen var charmiga och personalen trevlig
Det utmärkta läget, fin atmosfär på plan 4 och den fantastiska takterrassen. Badrummen var helfräscha. Jag fick ett väldigt litet rum från början men charmigt. Sängen kunde ha varit bredare... Sedan bytte dom "upp" mig till ett gigantiskt dubbelrum. Sängen var helt ok men rummet saknade mysfaktor. Låg på plan 2.
trevlig serviceminded personal, fina rum, jättebra läge.
Fantastiskt läge mitt i city
Läget och kvaliteten på hotellet Lite för lyhört
hög servicegrad, personlig service bredband på rummet saknas
the promptitude and amabillity of whole personal
The staff were friendly and the location is superb right in the middle of the city center and at a walking distance from all major attractions. The room always clean and tidy. The hotel is a bit overpriced compared to similar 4-star hotels in Rome, especially that it was not a travel season in Oct 2010.
staff very friendly,fantastic location ,breakfast was quiet good,coffee was excellent,specious bedrooms. did not like the entrance of the hotel.,no escalator till you reach the reception.Did not like the lobby of the hotel no atmosphere at all ,no bath in the room
Great location. A delightful stay.
Great location, walking distance to all the major museums. The staff was very helpful scheduling museum tours, train tickets. Would recommend this hotel in a heartbeat! This was not a problem for us however those who have difficulty climbing stairs should check with the hotel staff regarding handicap accessibility as you have to climb one full set of stairs to reach the elevator.
The staff were truly great they just couldn't do enough to help. It was a little difficult for us with our big pram but there is a lift at the top of the first flight of stairs, the staff were always willing to help though which was much appreciated.
Great location! A real big-city Italian hotel. Two flights of stairs before elevator. OK for me but maybe not others.
location! small room
Staff were fantastic, Location was fantastic really helpful staff
hi all i stayed at the Albergotto Hotel as a hotel to the Florence Marathon.everything was perfect about it.location, rooms, staff,great hotel. i liked everything.