Florens Hostel

Staff was nice, spoke many languages. This is a hostel, not a hotel meant for families.. Pool was in a dark room with black lights, looked like a nightclub scene. Very loud inside and out, even at 3am. Beware if you are over 25, you are too old to stay here.

We stayed in the private double room. Pretty good location, 10 minutes from the train station. Nice pool area and sauna. Friendly people working at the counter. Not very comfortable beds and quite ugly room, really cold floor. You can hear every voice from the hallway. Weird smell in the hallway and in the room as well.

The front desk staff was excellent. They provided good instructions on how to get to the hostel and detailed directions for getting to the tourist site we wanted to see. Although we stayed one night, they were kind enough to hold our bags after check out so we could explore Florence luggage free. Thank you front desk staff! Super nice and competent at their job. The hostel was easy to find and in a central location. The beds are uncomfortable cots. It was chilly in the room, which made the bedding feel damp. We woke up a little later than planned and requested to have an extra half hour to shower and change before checking out. The front desk okayed it, which was appreciated however, the information was not communicated to the housekeeper. The housekeeper knocked on our door several times, I explained to her that we were allowed to stay for another half hour to shower. She didn't seem to understand or maybe she just didn't care. She rudely told us we had 5 minutes and left.

The hostel was light, airy and clean. There was no fuss and the facilities were sound. The communal space was nice and the rooms were comfortably furnished with air conditioning, which was gratefully received, and a TV. Everything you need in a hostel, no frills but exceeded some hotels in necessary areas. The lift was very dodgy and the shower got quite dirty by the evening, I would recommend taking a spare toilet roll.

close tot the center, friendly staff it was dirty, de shower didn't work, no good bed

The owner was very kind and helpful and the location was good.

The room was comfortable No Free WiFi as advertised. Actually there was no connectivity at all with WiFi or on the computers that were hard-wired. For travelers connectivity is very important. Staff unapproachable