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No hot water in the room, had to request it, should be checked by manager before I checked into the room
We really appreciated the clean room, bed, and bathroom facilities. Thank you very much to your room cleaners! We didn't like the breakfast times. We had to leave really early to return our rental car and to get to the airport. If you have an early flight, breakfast has to be at the airport.
Clean, modern, comfortable room was a great surprise! Construction remodel made the office location, and parking, a little confusing.
NOTHING!!!! I didn't like it! I waited an HOUR just for the attendant to come to the front desk. Then when I mentioned I booked through Kayak, they said they were full. I couldn't be more displeased! I won't go there again and I won't recommend it. Thank you for your time. Clayton Wagstaff
Very nice room; king bed, microwave, fridge. Friendly helpful staff, good breakfasts every morning. USA Today
It was bad from the start The staff was terrible big lack of concern for being professional
We enjoyed the friendliness of the staff; the very good breakfast selections; the wonderful, the relaxing area to sit and enjoy breakfast; the rooms were very nice and comfortable; good-sized TV.
Easy highway access, free breakfast, friendly staff, nice rooms with a refrigerator.
Newly renovated with updated rooms very nicely done. My room was very quiet. Yes, it was still a budget hotel, but I thought I got a great value. Breakfast was pretty good (nothing fancy) with different hot options every day.
The staff was very friendly and helpful, the pool was indoor and also had a hot tub, decent breakfast options in the morning, I was allowed to bring my dog with me and I nice comfortable stay for my family and me at an affordable price. The door to our room didn't close automatically allowing my dog to get out ( she can open doors), the plug for the heating/air conditioning wasn't flush to the wall exposing the inside wires and the pool didn't have a heating element and had just been cleaned and refilled so it was in the lower 60's making it unusable at that time.
Location, quiet after 8pm Hotel is in middle of renovations so it's still messy in some spots.
the whole building was beautiful - it felt very luxurious and i really enjoyed our stay - wish we could have stayed longer
Nice beds No, breakfast was included in the pries
We were woken up by a fire alarm around 12:30 am and had to evacuate out into the rain. I know the fire alarm was not the staff's fault, but there was never an explanation, never an apology, nothing, from the staff.
The shuttle was a great perk and convenient getting to old town.
Was greeted by a delightful young woman named Jaclynn & she set the tone for a delightful experience at this Hilton. Would def stay here again.
Cleanliness. You had to pay for breakfast
The evening manager rose was amazing
This hotel is very modern. It is close to many shopping and dining outlets. I'd stay here again. The bar guy knew his beers. The bar was out of stock of fruits to make 3 of the specialty drinks.
Room was spacious, bed was comfortable, and shower was a good size. My room had missing blackout curtains. When I informed the staff, they replied "are you sure they are not there"... my reply was "yeah the inability to close any curtains because of their non-existence makes me pretty certain" Staff was still non convinced that I had just over looked them. Issue was never addressed. My heater and AC did not work. Weather in Colorado was ok and I was not either cold or hot, but the air got stale from a lack of movement. And lastly, I asked what time was check-out, was told it's noon. I asked for a late Che k-out since I had a meeting from 11-noon. Staff said "sure you can check out at 12:30". 30 minutes... Awesome.
rooms were really nice and it was quiet. I had two rooms and there were two couples in my party. My friends spent about 15 minutes stuck in the elevator 4/30/16 and it spooked them.
Thie hotel had way more then we expected. From the outside it seems like any other smaller hotel, but walk inside and the place is amazing. The staff was super friendly and very helpful. Our room was way more then either of us were expecting. Seating area with a flat screen tv. Space to more around. Huge floor mirror, which my fiance loved. Bathroom was very mondern. King size bed and felt like sleeping on a cloud. Just the whole room was well put together and didn't look like a typical hotel suite you would get in Fort Collins. Honestly the pictures up doesn't do the place justice. The only issue we ran into was the spa didn't look so clear, so we passed on that but nothing to stop us from using them ever time we are traveling.
Location - some restaurants less than a minute walk away Nice room - liked the decor very much Noise - heard upstairs people walk
The staff was good and the lobby looked great. No complimentary breakfast, to luggage carrier, the room was just ok. I expected more for the price.
They allowed us to bring our dog at the last minute with a $25 fee, the staff was nice and the room was clean. The bed was so uncomfortable. We are still working out the kinks we woke up with a week later. The air conditioner kept going on and off, as well as the fan, which made the outside hotel noise very noticeable. Usually, the fan will stay on even if the air conditioner cycles on and off and this one didn't and we woke up throughout the night because of it. The price was higher than their normal rates because it was college move in weekend and it was not worth the increased rate.
Easy check in and access to facility. Rather loud for a modern hotel, heard several other guests. Bathroom was a little out of date.
No longer offer free breakfast or coffee.
Location. The hotel is located about 5 minutes from Fort Collins downtown area. The only thing I didn't like about this hotel was the fact that the curtains hang over the air intake for the ac unit. This makes it not very efficient at cooling the room.
Staff were very friendly. Rooms contained fridge and microwave and were relatively updated. No elevator, breakfast wasn't so great.
Great location, Close to downtown shopping and restaurants, They also have a very nice complimentary breakfast
The location was convenient, and the front desk people were super nice. The breakfast was extensive. The room was nice; clean and good-sized. You have to drag your luggage upstairs for some rooms.
Close to where we were vacationing. Breakfast was ok, I've had better.
Check in was smooth, staff very friendly and accommodating. Very overpriced for the rating. Located next to busy highway.
Staff was great and so was the location!!! It was quiet and peaceful The room was a smoking unit detached from the main hotel. It was fairly clean but extremely outdated. The king bed was lumpy and the blankets smelled of smoke. Not sure if blankets were cleaned recently
Very, very clean common areas and room. Staff was kind and swift. Great breakfast in the mmornin . Highly recommend this location.
Did not look like a 3 Star hotel other site show it as a 2 star or 2.5 Looked rough and in an industrial area we data yes elsewhere
It was great for a Truck Stop location. Next to a very busy highway, so a bit noises all night.
This guest did not leave comments about this hotel.
Location was super. Staff was terrific. Especially impressed how thorough hotel employee was at cleaning up the morning breakfast area. Added a night to our stay, and there was a bit of confusion on our 'recheck' in, but staff was gracious and allowed us to stay and deal with the challenges later in the day. There were no issues at all when we touched base later.
Rooms were very clean, free breakfast was quite tasty and the hotel had little treats out often.pet friendly and offered several chew treats to my daughter's visiting dog even. The staff was also fantastic, going the extra step every day. Next trip to fort Collins, that's where I will stay.
The room and bathroom was large, comfortable and clean. No problems at all. Close to major streets and all you could want. There was nothing that we did not like about this place.
two blocks back from main road, easy to get in and out of. Close to everything, location quiet for me. Pool/hot tub open from 6am-11pm making it convenienent. Waffles and eggs for continental breakfast, not just donuts and toast. Nice large room with separate sofa seating area. Nice larger fridge, quiet, didn't hear it running all night.
I thought the hotel was a very good hotel. The majority of the staff was very welcoming, minus the woman that checked us in, she seemed very negative. The breakfast was good, not that big, but for free it was a great deal. The rooms were a good size with a pretty nice bathroom.The location allowed for a trip to the downtown area in about a 5 to 10 minute drive depending on the traffic which was very nice. There were a few things I was not a fan of. The bed in particular was not exactly the most comfortable thing, it was shallow and you could feel all the springs and baseboard when resting. The check in woman was very negative about Fort Collins which was a turn off.
Clean, quiet, comfortable & convenient location. Large rooms, comfortable beds. Friendly staff.
The front desk staff was very attentive and helpful. The breakfast items were well stocked during the last half hour of the breakfast service. And the location next to the bus line was great for getting to campus and downtown. The railroad line is right behind the hotel and the long trains make for a noise location. The other issue is that our room wasn't tended to by housekeeping after our first night. I had to call for more towels since I put the used ones on the floor for them the replace. I also had to call to get pillows and blankets for the pull put couch.
The rooms were clean and comfortable. The water didn't get as hot as I would like.
breakfast was good. Staff was very pleasant. Comfy bed. Had to be moved to another room due to the noise from several rooms where a band was staying. Second room had several "party rooms" near as well. Train runs right behind hotel.
First off, the continental breakfast was great everyday we stayed there (4nights). Also conveniently located for a short drive to Rocky mountain national park and rafting on the poudre river. Room was clean and staff was friendly. I'd stay there again. No on-site masseuse.
Wonderful stag! Amazing breakfast snd the room was very much worth the price! I would stay again for sure!!!
Staff very helpful Probably received Phishing call at 11:50 pm. Notified staff then and again in morning. Some confusion in checking in because they had booking phone no rather than ours.
Breakfast was outstanding! Got stuck on the elevator but the staff was very nice. They even said our rooms would be reimbursed for the inconvenience.
All the staff I encountered were friendly and asking what they could do to help make my stay better. Very quick to respond to issues. The elevator went out at nite and they immediately had someone there to fix it. Nothing
Breakfast and leaving Service that the Staff did not provide for us and accomadations we were stuck with. Being called a liar by the staff and the A.M. not returning any calls or making an attempt to get ahold of us. Staff covering up their mistakes made.
My family enjoyed the free breakfast, indoor swimming pool, and the free WiFi. They also enjoyed the free hot chocolate throughout the day - what a nice treat! With the exception of our room, the rest of the hotel appeared clean. Although our bathroom smelled of bleach (clean) - the rest of the room was less than clean. Dental floss on the floor, chewed gum in ice bucket, used band aid under the drapes, and a sock (not ours) stuck between the mattress and the box spring. UGH!!
This guest did not leave comments about this hotel.
room was clean and nicely equipped, breakfast was a nice bonus Although it was nice to have breakfast included in the room charge, some of the main dish items were not all that appetizing; specifically the turkey sausage, and cheese omelette. Oatmeal was bland.
The staff was very nice and helpful They charged my credit card for a room I already paid for 2 months before still fighting them and my bank trying to get the money put back in my account
Location. Complimentary breakfast was satisfactory. Television didn't work. Free WiFi connection impossible---clearly they could not meet the capacity of guests. Elevator was not working. What's to like?
Location and the breakfast was great The staff member that checked us in was abrupt and somewhat rude. Our heat didn't work and she made it sound inconvenient I was calling to get it resolved. She also was irritated when we asked for more towels, we only had 2 towels in a 2 double room.
Size of room, comfort of bed, breakfast Noise--poorly insulated Small basic bathroom
The beds were VERY comfy! I wanted to pack it up and take it with me! The breakfasts were also very good! I loved the variety of choices each separate morning. I love that the bathroom products are Nutrogena as well. The pool was smaller than I was imagining. The bathroom didn't have a vent. The curtain rod was the kind that has the arc so it gives you more room in the shower, but whoever installed them installed them halfway into the tub, so you have even less room.
The property was clean, well maintained, and quiet... The staff had challenges accommodating our request for adjoining rooms. Matthew said no absolutely not, don't worry about it your small children will have fun without you around. Devin tried, said he could do it, for a more than double rate increase. Lauren finally found two rooms on the same floor across the hall and diagonal from each other. Close, but certainly not what we hoped for.
Just as advertised. Great location, friendly staff, comfortable rooms.
Location, proximity to venue, dining/shopping. Hilton quality hotel. Noisy guest next door caused me to lose sleep, but I didn't complain to staff, so my own fault.
The beds are awesome. Very comfortable. Clean.
Modern bedding - luxurious and clean. A selection of firm and soft bed pillows for your comfort. Desk for working, a chair for relaxing. The refrigerator was quiet. Modern heating and cooling unit - you can set a temperature to optimize its use.
Cheaper than expected. Staff was very friendly. Room was nice and clean. I agreed to pay $68 for the room on kayak.com (including tax) and ended up paying $55 when I got to the hotel. The staff was very friendly. I had ordered Chinese before I got to the hotel and the restaurant forgot to include silverware. The staff had no problem giving me silverware and napkins. The room was clean and there was a comfortable jetted bathtub. For the most part, the hotel was quiet and perfect for my needs.
Nice breakfast Dirty,very noisy
The hotel was nice for our one night stay.
Nothing. I would never stay here again. It would get 0 stars if that was an option. The carpet was wet and a fan was going when we entered our room. The room smelled like a frat house the night after a party. People were loitering in cars in the parking lot and around the premises. Don't stay here. Just spend a few more dollars and stay on the other side of the interstate. This place is for drug deals and prostitutes.
Was able to connect to the hotel web, but there was no internet connection.
Room appeared clean. This is a motel that needs some work. The room smelled like a mix of cigarettes and cat pee and the 70's motif was not what you want to see after a long day on the road. The breakfast area was a mess and syrup was all over the floor. The dude smoking marijuana by the lobby just topped it off.
No bed bugs! I always check the mattresses. Fair continental breakfast. Remarkably Quiet even though close to Interstate 25 and every room was full. Older construction. Older TV.
The whole place smelled of smoke. They lost our reservation and gave us a smoking room. It felt unsafe there and all the common areas were not very clean.
Decent location to access downtown and university by car. Price is appropriate. Pool area is nice. Free breakfast. Hotel was very booked with lots of traveling families and creepy clients. Rooms are cheap, hotel is outdated. Many lights and TV didn't work - no wifi. Staff was not trained well, made many errors with many visitors checking in and out and booking them in the wrong rooms.
Needed vacuuming throughout
The staff was very nice!
No customer focus at front desk
Affordable, clean and friendly staff. Had a room by the elevator and could hear it running all night. The breakfast food was stale...
Had a fine stay.
Dirty clothing from precious guests were found in the room, the flooring around the pool was practically impossible to walk on barefoot because it hurt your feet, the staff had no clue of the surrounding area. Generally disappointed with the whole stay.
Ft Collins can be a busy place. With this motel technically in Windsor, it is only minutes from downtown FoCo but feels removed in a good way
Very clean, quiet and staff was excellent! Beds were very comfy. Hot water was sparse for morning shower.
The staff was friendly and accommodating. The room was clean and roomy. As a handicap accessible room, this falls far short of what should have been. The room had a reduced size sink to accommodate a wheelchair, but came with a tub and a few handicap bars. The 'free breakfast' food was just awful. Poor quality food.
Price location and comfy beds!
This guest did not leave comments about this hotel.
Clean, well managed, friendly, great breakfast for a free breakfast, very helpful and overall very good experience.
This guest did not leave comments about this hotel.
The hotel is attractive and the staff was very helpful, professional and friendly
Good location, clean, pretty good breakfast. Nice staff. Price could be a little lower, but I felt like I got what I paid for.
New, clean, quiet, all necessary amenities. The quality of the bed linens, bottom sheet especially was poor.
Simple check in. No parking fee One entry door was not working (had a note up).
This guest did not leave comments about this hotel.
Location and cleanness Our card reader going into the room did not work appropriately requested it to be repaired every day for the five days that we were there they never did address it however on our checkout they credited us $25 a day for the inconvenience
Had nice new rooms with comfortable beds, also had friendly staff with little interruption from housekeeping. Had loaner appliances for the kitchen as well as games.
Several things I like about the Candlewood model and this facility in particular: You only get housekeeping upon request which allows you to leave your room the way you want it. You don't have to put your stuff away each morning. Washer and dryer use is free and they even provide detergent pods. Excellent coffee is available 24 hours a day. This particular Candlewood is located within walking distance of a King Soopers (think Kroger if you're from back east) and a ton of other retail if you are so inclined. Candlewood is very competitively priced in the FoCo market. Nothing.
Is liked the full kitchen & how spacious the room was.
Bedding was clean and I like the wood floors. Should be easy to keep clean Spent the first 20 minutes in my room killing the 5 flies that were in there. OK, flies get into your room sometimes and I can handle that. HOWEVER, there were multiple black hairs on the floor of the bathroom. Four to five inches long. I stayed at a Motel 6 understanding that I would give up first class comfort an amenities, Basic cleanliness should never have to be compromised for a cheaper price.
The staff was friendly and the room was clean. Has a small outdoor pool that we didn't use during our visit. Conveniently located and right next door to the Waffle House. Right next to the highway so wouldn't be good for kids running around.
Close to freeway, several nice, yet inexpensive places to eat and shop. Laundry area was clean and cheap. Booked reservation for 3 p.m. check-in, smoking room. Arrived at 10 a.m. to confirm reservation and was told our room would be ready at 3. Arrived back to check in at 3:10 p.m. only to be told the rom was not ready and had not even been cleaned yet. On speaking with the General Manager she was rude and continued to attempt to convince us to take a non-smoking room; stating, why can't you just smoke outside. Finally after close to waiting an hour we were put in a room that was half clean and infested with fly's. This motel needs to have staff completely retrained. I would not consider staying here again.
Clean comfortable bed, clean bathroom. For that price you don't need much else.