Rio de Janeiro hotell

Plus: Börjar med den fantastiska personalen efter att de inte lämnar något tidigt. De hade ens väktare hos badstranden till vakten över dig.

Minus: Inget!

Plus: Renlighet

Plus: Vackert.

Minus: Det finns ingen bar eller restaurang i huvudbyggnaden. Behöver mer.

Plus: Fantastiskt läge mittemot stranden. Rum och faciliteter är utmärkta. Personalen är mycket hjälpsam ..

Minus: Poolområdet är i skugga större delen av dagen. Men vattnet är lite uppvärmt. Vi åt på Wee som var en besvikelse. Mat och service var bara OK. Jag beställde Pad thai. Jag hade just återvänt från Thailand - det här var ett dåligt substitut.

Plus: Staff always smiling and available, paying attention to little details that make a difference. Excellent breakfast. Great beach service, gym and swimming pool. Appreciated help from the concierge with buying a local SIM card and tickets to a football game. Lovely little spa with sauna and hammam and good quality of massages and treatments.

Plus: Everything

Minus: Nothing

Plus: Everything was great except for Mee Restaurant within the property which is meant to be Michelin star. Service was poor. Not attentive like the rest of the hotel staff have been all week.

Minus: Mee Restaurant within the property which is meant to be Michelin star. Service was poor. Not attentive like the rest of the hotel staff have been all week. Spa needs a Hot Tub.

Plus: Yes

Minus: Anything

Plus: Old-world charm; an institution. Understated, friendly, helpful staff.

Minus: The food, but that's a problem for the whole city: Brazilians simply don't know how to eat.

Plus: Great Service! Great restaurant MEE! Cesar with guest relations made us feel so welcome. Would definitly recommend this hotel. I look forwardto staying at other Belmond properties in the future.

Plus: Unreal checkin by Victor... beyond a ten... fantastic rooms, gym, sauna, pool, beach club... worth every Rial we spent... I have stayed in over a thousand hotels, usually for free or paid for by the companies I work for, and we are talking 5 star along with two star... this property was a rare 6 star.

Minus: Having a scammer throw birdshot on my shoe in front of hotel across street.

Plus: Jag vill personligen tacka personalen för all hjälp. Från säkerheten till receptionen. Isabel på framsidan fick mig att känna mig välkommen och hon var verkligen hjälpsam med hela min vistelse. Tack agian

Minus: The air conditioning in my room used to stop working during the night. The problem was apparently solved in the third night but happened again in the fourth night. I woke up several times because of the heat caused by the lack of aircon

Plus: This was quite likely the best hotel experience of my life. A superb hotel in every way.

Minus: No, this is a superb hotel.

Plus: Service

Plus: Great breakfast

Plus: Great hotel, great accommodations, but food and room extras were overpriced.

Minus: Very pricey because of the Rock in Rio concert...

Plus: Everything!!!

Minus: Nothing!!!

Plus: The guys at the bar especially Marcelo was particularly helpful. a great barman. Breakfast was one of the best buffet I've had. Pool was nice. The hotel itself is a lovely new environment.

Minus: I think the guys at reception came across a bit rude and a little patronising as if they didn't like us checking into this hotel. The location isn't the best. Yes it seems a safe area. But theres nothing within walking distance apart from a mall that sells mainly Brazilian/S.American brands.

Plus: Very friendly from the doorman to the room attendant

Plus: I enjoyed the bartenders. They were very nice and helpful. My husband and I loved Calton.

Minus: The only thing I didn't like is the check in time on one website stated something completely different then the real check in time. Granted that might not be the hotel fault but I think accommodations should've been made a little better.

Plus: Hilton is always a good choose. I love this hotel! I love the views from my room and the room was more than what I expected.

Plus: The staff was extraordinarily helpful and friendly throughout our stay -almost to a person. Management and the front desk were efficient and helpful. Definitely a 5 - star experience! I would definitely recommend this hotel

Minus: Location , its far from the beach although they do have a shuttle to the beach and the beach is fun

Plus: All around 5-star experience.

Minus: No

Plus: The view, the pool, service and room ... wonderful. I really enjoyed it a lot

Plus: Location

Minus: The money transaction is hard to use MasterCard

Plus: Everything was perfect

Minus: Excepcional. Best hotel in Rio

Plus: Beautiful hotel, true 5 stars. Infinité pool and amazing view

Minus: Service could be better at the pool

Plus: Breakfast was very high scale gourmet with many a la carte options of healthy foods, loved it.

Plus: Amazing. That's the word I can describe this hotel. Top 1 in my list. The only bad thing is that we couldnt stay longer. Never stayed in a place like this. The staff is simply the best, Barbara from the Front desk, Eder from the pool, everyone in the lobby, pool, bar, front desk, restaurant is helpful, kind, attentive, polite. The best hotel I have ever stayed in my life. The price is a bit expensive, but TOTALLY worth it!!

Plus: Service was top-notch. Daily desserts and confections in the room were super yummy!

Minus: Could be more environmentally conscious such as cotton swabs made of paper instead of plastic.

Plus: Breakfast was läge, mycket bra frukost

Minus: Rummet var litet

Plus: Bra läge, trevlig personal. Takövervakning för den nya årsbrandsläckningen visas

Minus: Rummet var beläget mellan hiss och hjälpmedelsrum, så vi hörde buller på natten. Observera att detta var ett rum vi betalade 600.00$ per natt för.

Plus: Bra pool ..... bra frukost

Minus: Få rum med utsikt mot havet

Plus: An excellent hotel. Everything from the attitude of the staff to the quality of the food and the facilities are fantastic. I would definitely recommend it.

Plus: Excellent location, very kind and helpful staff, tasty breakfast, beautiful view of Copacabana beach.

Plus: Underbar utsikt från takterrassen med härlig pool! Fina rum och vänlig och hjälpsam personal. Perfekt läge vid copacabana strand och gå avstånd tlll Ipanema

Plus: Very friendly and helpful staff, great location , nice rooms

Minus: I had an amazing extremely loud room and could hear my neighbors very clear , everything what happened in the corridor and I heard the elevators all the time. Maybe bad luck maybe all rooms like this

Plus: Takterassen med poolen var alldeles utmärkt. Roomservice alltid snabb. Maten god. Fin frukost.

Minus: Lite struligt med betalningen. Först togs rumspriset ut från kortet dagen innan incheckning. Sen behövdes det reserveras ett större belopp på kortet under vistelsen. Tog några dagar innan den uttagna summan lades tillbaka på kortet.

Plus: Trevlig, hjälpsam personal, hjälpte oss med restaurangtips mm. Vi bokade våra utflykter från hotellet. Mycket nöjda. Rena, stora rum, kändes lyxigt, mycket bra läge. Promenadavstånd till Ipanema stranden. Fantastiskt tak med panorama utsikt.

Minus: Allt var perfekt.

Plus: Bed was quite nice :) This was my first trip there from Japan with more than a day flight, but bed could release my tiredness anyway. All the staff were also kindhearted and very welcomed us. It was really nice. Obligado.

Plus: Hotel staff went out of their way for me. They gave me a free upgrade to a beachfront room and allowed me a late checkout to accommodate my evening flight back to the US. Wifi excellent. Buffet breakfast was outstanding.

Minus: They need more vegetarian offerings on their menu.

Plus: Allt var bara bra.

Minus: Inget

Plus: We only got the room for the day since we had to be off our ship at 9:00AM and our flight wasn't until 10PM. So we weren't there for breakfast. However, we did enjoy some beverages by the pool and LOVED the rooftop pool and view! That is spectacular! Also, we realized that check in is at 2PM, but our room was ready when we arrived (Before 10:30)! That was an unexpected pleasure. I can't say enough good about this hotel and will definitely recommend it to all my friends.

Minus: Nothing

Plus: Charming and very helpful staff

Minus: Bathrobes too small and few towels

Plus: Everything good

Minus: Nothing

Plus: Ett fantastiskt hotell. Servicen var oklanderlig, rummen var rena, väl utformade och fantastisk utsikt. Ett utmärkt läge för Rio med en rolig pool på taket med scen.

Minus: Det är dyrt.

Plus: Excellent service. Prefect location

Plus: Position is strategic, roof top bar and pool, the Italian restaurant was excellent.

Minus: Too many rooms for a small property, sitting areas are limited, the rooms looking the back side are not acceptable.

Plus: The staff is exceptional. Everyone is extremely professional. This is a boutique style luxury hotel. On our last day we had an appointment at 720am, so decided to check out and leave our bags at the hotel. Our appointment finished early - prior to checkout time, staff offered to open our room to us until checkout time allowing us to rest and check out at actual check out time. Then at checkout staff offered us continued use of the rooftop pool and restaurant/bar. Extraordinary!

Minus: This hotel is very difficult to book, they are always booked solid. I personally think the hotel is overpriced and the prices to eat at the hotel restaurant are disgustingly expensive, a dinner for two will set you back (without alcohol) the average monthly salary in Brazil.

Plus: Amazing hotel: the staff anticipate your every need from the room to the pool at the rooftop. Super confortable and luxurious Great location Views!

Plus: The staff was amazing, great location. Best hotel in the Ipanema/Copacabana area!

Minus: Nothing

Plus: Rooftop pool and bar were spectacular! Above and beyond service-- you feel like you have your own personal assistant

Minus: The courtyard rooms are a bit small given how expensive the hotel is.

Plus: Personalen var som förväntat trevlig. Frukosten var utmärkt och läget på hotellet. Att det fanns pool på taket.

Minus: Sängen kunde bara lite mer bekväm, upplevde den hård. Behöver uppdatera/ förnya extra filten som fanns till hands. Fåtöljen var nedsutten och obekväm att sitta i. Poolområdet på taket behöver ett facelift, lite slitet.

Plus: Clean and very nice

Minus: N/A

Plus: Location was a plus for sure. Nice and quiet part of Rio. The hotel was clean and a safe environment. Breakfast was also quite nice.

Minus: Hotel is a bit dated - could do with some updating. Extras were somewhat overpriced as compared to equally nice hotels in Sao Paulo. Avoid their taxis outside the hotel - way too overpriced.

Plus: The staff was outstanding. It was my birthday and to my surprise I got a knock at the door. And it was room service with a nice birthday cake dessert. It was such a wonderful touch.

Plus: Lugnt. Mitt emot kongresshallen.

Minus: Rummen är väldigt enkla. Morvarsr inte den internationella ratingen. Mycket störning från ventilationsmakinerna vid polen. Frukosten var basic.

Plus: Location is perfect, in front of the beach and near to several great restaurants and shops!

Minus: Furniture and decoration are outdated!

Plus: Everything was great! The hotel is very comfortable, the people very kind, food delicious! I had an amazing time over there!

Plus: I liked the room, the pool (and its wonderful view of Barra Beach!), the breakfast, and reception's willingness to help us with an early check-in and a late check-out and to accommodate the room facilities just as we requested.

Plus: Amazing and comfortable.

Minus: At the breakfast they should have more vegan options.

Plus: Tillgång till stranden är utmärkt. Faciliteter, personal, restauranger är alla utmärkta. Personalen mycket hjälpsam och tillmötesgående.

Minus: Inte gångavstånd till allt. Trafiken är utmanande.

Plus: Overall very good

Minus: Nothing

Plus: High quality fitting and fixtures very good bathroom

Minus: A long way out of town

Plus: From start to finish, our experience was absolutely amazing. Made to feel so welcome, the facilities are fantastic and the staff couldn't do more to help. The breakfast and restaurants are great with good variety and not too expensive. There is also a lot of restaurants 5min walk away if you'd prefer. Customer service is the best bit about the hotel, making you feel special as a guest all the time. Even at one point when I had to queue for 5 minutes at reception and it was nothing important so I just went back to the room, the phone rang 10 minutes later and it was reception who had recognised my face and called the room to see what they could help with. When we dined at the fancy Japanese restaurant they must of taken a note after we mentioned when checking in we were celebrating 1st anniversary and we got a free drink.

Minus: There is literally nothing not to like about this hotel.

Plus: The beach right outside the hotel is beautiful, it has great infrastructure on the beach, the pool is very nice with decent service. It is a de facto resort. It is far from all the bustling activity in Rio, but very relaxing. The view from the room was beautiful and the room was traditional and nice. The spa offers great service and is very peaceful. I enjoyed the food at the Japanese restaurant, has won a couple of awards as one of the best in Rio. Check in was nice and seamless. The staff we interacted with were generally very nice and helpful.

Minus: I did not enjoy the breakfast experience. One of those large and full buffets but nothing was particularly tasty, the guy at the tapioca station was overwhelmed and not friendly at all. I would have much preferred an a la carte more reasonably priced and with well executed offerings. Long lines at checkout and the first version of the bill was wrong.

Plus: The staff was fantastic, especially Mateus in the lounge. Second day there he already knew our preferences of yogurt and newspaper and where and how we would like to sit. Very attentive!!!

Plus: we booked the hotel through kayak- their website was not working, we had some issues at check in but they were resolved, the stay was great, the rooms were clean and nice , we were upgraded to the executive lounge - breakfast and light dinner was included.food was very good. service was excellent- internet was reasonably fast, all in all - a pleasant stay-

Plus: Hotel location was great! It faces the incredible, beautiful beach on the Atlantic Ocean. Room was a luxurious, comfortable, double room suite on the 22th floor. Had access to the VIP Lounge facilities, which offered, at no charge: food, drinks & deserts. Our stay, included a delicious breakfast on the second floor facing the ocean. The rooftop Bar has a great staff and makes fantastic drinks. Alessander is outstanding and will mix for you an unforgettable Brazilian Piña Colada! The bar offers awesome views of the beach, stunning mountain range and the impressive Statue of Jesus Christ the Redeemer, who majestically overlooks the city of Rio de Janeiro. Our family will return! Eddie G.

Minus: Hotel, staff and location were excellent.

Minus: small room and bathroom.

Plus: Hotel exhibited the usual Marriott hospitality...even to remember my birthday with a bottle of wine and a chocolate birthday cake! I arrived at 10.30am and there was a room ready for me. Good limo service arranged to the port for me. Roof terrace food, pool, bar and lounge area excellent...not to mention the views. Marriott always comes through!

Plus: The location was perfect. The staff are polite and welcoming and special mention to a trainee named Renato who did an extra mile to make our stay more amazing

Minus: The restaurants in the hotel and surrounding areas are limited

Plus: Location, location, security

Minus: Bathrooms have no fan to suck out odors...

Plus: The staff were all great.

Minus: Wasn't especially well kept up.

Plus: Menu has Beg items marked which is rare in South America

Plus: Location is spot on, staff were friendly. Room was clean and presentable, despite a somewhat muggy smell about. Room cleaning staff very efficient and friendly.

Minus: The hotel could do with a bit of freshening up. It looks a bit tired, maybe some USB ports in the rooms for modern telephones etc. Food is somewhat bland....

Minus: Ej tillämpligt.

Plus: Good quite location proximal to the beach. Big room with a nice comfortable bed and modern furniture. Good buffet breakfast with variety. Cleanliness. Nice roof top pool. Everything you need in a walking distance.

Minus: Nothing

Plus: Nice and safer location

Plus: Everything, helpful stuff , good location, the size of the room and not forget about the breakfast.

Minus: Nothing

Plus: Hotel is very nice, right on the beach and we got a wonderful ocean view from our room! Breakfast was delicious too.

Minus: Fridge in the room was very loud.

Plus: I loved the location and the staff was very helpful and pleased to help.

Minus: Chair at the rooftop bar not confortable. Few staff available. My shower wasn’t working easily. No good lunch throughout the day, their restaurant closes and the bar has little options.

Plus: Maten var delvis bra, delvis dåligt. Vi tog halvpension som var buffet plus en icke alkoholhaltig dryck på kvällen-bra värde för pengarna att ha det förbokat när man inte vill lämna hotellet för att leta restaurang. Supervacker strand på 17km framför dörren-känns säkert-långt från favelas (slumområden). Om man vill ha action är Copacabana bättre. Vill man ha det lugnt och säkert är Barra da Tijuca perfekt. Nära flera shopping malls (taxi 20 real). Supermarknad 10 min promenadavstånd. Mycket säkert på hotellet. Ingen kan tar hissarna till rummen utan dörrkort. Vi glömde att stänga safen en dag och då städade personalen inte rummet. Vi fick brev om det och först när vi stängde safen städades rummet med en gång. Lätt att hitta gula taxibilar eller hotellets chauffeur som är ca. 40% dyrare. Avstånd till flygplatsen GIG är 60-75min med mycket traffik och köer. Vi fick tidig check in redan kl8/9 på morgonen och late check out kl14 utan extra kostnad. Trevlig personal i receptionen som pratar bra engelska. Personalen i restaurangen är superproffsiga men de kan tyvärr inte engelska alls men det går att kommunicera. I Rio verkar det vara undantag att folk kan engelska.

Minus: Hemsk akustik i matsalen. Jag satt med öronproppar. Vissa maträtter går ej att äta och andra är toppen. Tråkigt att de spelar högljutt 70-tals rock vid poolen. Hade det varit Bossa Nova hade vi nog tagit en drink på kvällen och njutit av den fantastiska utsikten. Vi fick information att man kan duscha i health club på 17:e våning after check out. Ingen berättade att det var iskallt vatten eftersom duschen är brevid saunan. Dessutom är det öppet för vem som helst att springa in. Det gick inte att tvätta håret i det kalla vattnet. För få restauranger/bars i området, bara beach snack restauranger.

Plus: Cleanliness and comfort are a plus, even though the price is a little high for all offered in the hotel. Breakfast is good, but low variety of healthy food.

Minus: Check in was a mess! My wife arrive earlier and the front desk treated her like a escort, unbelievable!!! The staff was rude and ask several different questions, even the reservation stated that will be two person in the room. There was very uncomfortable situation that deserve more care from the front desk.

Plus: Room is compact but effective layout for business use.

Plus: Accommodation Comfort, silence and clean

Plus: Excellent staff, clean and perfectly located

Minus: Music in the rooftop too loud and out of touch with what could be an exceptional social space. Please replace the 80s pop music for good jazz and ambience music and make it lower and the place will be 5*!

Plus: View from the room Friendly staff very helpful Nice breakfast

Minus: This is big hotel, Pool can be busy

Plus: Excelente staff and great pool view!

Minus: Poor kids club! The hotel is renovating the original kids club since june of 2019. The kids club staff is great, but there were just a few people to entertain the kids.

Plus: Bra resort med ”egen” fin strand. Bra frukost, ok gym och sköna sängar! Från hotellet tar man enkelt taxi till bra restauranger i Leblon etc. Kommer bo här igen.

Minus: Långsam check in. Lite väl stökigt vid poolen ibland.

Plus: I loved everything about the hotel. Best hotel in Rio. Good breakfast. Heated pool. Great views. We were given VIP treatment. There's a guy by the name of Paulo who gave us exceptional treatment at breakfast. I can fault the hotel with ond thing. They do not advise clients that they will be charging their credit cards extra incase they consume items from the rooms etc. What happens if one doesn't have enough Mindy in their bank accounts??? We need to only pay for accommodation, other extras should be our choice of payment. You can't force extra payment on someone's card

Plus: Very Cozy bed Great Air Conditioner Large room Good safe deposit Nice view to the beach and the Pavela vidligao (something like that) Secured

Minus: It is a nice beautiful hotel with a friendly staff. However, the bathroom had a slight smelling (some slight leak from the sweater). It is fairly safe but not optimally located (on the hand it offers a great beautiful private beach. Good for families). What bothered me is that they could not provide me the room not even a minute before 3 o'clock pm and I arrived at 12:00... Wasted quite a bit of my first day. Secondly, they mistakenly charged me 400 Reis when checking out (things I never consumed). Breakfast costs 72 Reis and not super tasty. All and all, It has a great potential ... could be improved. Rio is super costly and expensive (yellow taxis and restaurantes). Those who drive might consider renting a car.

Plus: Especially the location

Plus: Levde upp till förväntningarna som ett internationellt resorthotell. Fantastiskt läge med privat strand.

Minus: Undvik deras bilservice. Hutlöst dyrt och de gav ett oseriöst intryck.

Plus: I liked being away from the hustle Copacabana beach. Yet you couldn’t just walk to a restaurant or store. Staff are fabulous - so nice! Even called me in my room to make sure it was all ok. There is a car service for the 2 nights I went to Leblon.

Minus: I was freezing in my room. Resorted to opening the sliding glass doors to warm it up. They really need a little sundries shop on premises. For toiletries, newspapers etc. there is only 1 English Channel - CNN which I don’t watch at home. Pls offer an English Channel with movies or even a tv show to relax by

Plus: Bathroom is not a 5-star hotel. Bed is good. Furniture not a 5-star hotel. A bit pricey for what it is. Mostly is location, but many others are located in the same area

Minus: Bathroom is poor, small.

Plus: Mycket trevlig personal. Bra frukost

Plus: The hotel is very close to Copacabana beach and it has an excellent rooftop.

Plus: The rooftop is amazing

Minus: Not enough English channels on the tv

Plus: Food was excellent

Minus: Flooring in the rooms

Plus: The staff were friendly and helpful at all times.

Minus: The cleaning service and breaking facilities...

Plus: Location

Minus: We were happy with everything. There was nothing we didn’t like.