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Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold
Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
Storm met us at the taxi and escorted in and to our room His smile and warm demeanor set the tone for our short stay. He was excellent
The room was quiet and clean and had the usual Westin amenities. No one was at the elevator to the beach so anyone could use the pool and they did. It was ridiculously crowded with people not even staying at the hotel. I had the choice to pay more for a resort fee (35.00+10.00) for chairs on the beach except there were none. The bathroom door was a slider w a 2" gap along w shutters that faced the room which didn't close properly so little privacy in the restroom. The carpet was worn and rippled. The worst of it was the parking: 39.00 a day but at 9pm my partner was called into work. I wanted to return alone but they informed me I'd pay 39.00 + 25.00 for the time we had been there. 64.00 for one day is ridiculous. No self parking, so one is at the mercy of the valet Mafia. Never again. I am a Starwood member and have stayed at many of their properties but this was the worst experience I've ever had.
Judy was fantastic. Cost of drinks.
Pool, easy access to beach, towel and toy rental, away from restaurant/bar strip, walking distance to cvs for essentials and alcohol, easy access to Sun Trolley and bus to get to stores, museum, downtown. Expensive, resort fee, in-house restaurants served bad food and were very expensive, no close by family friendly cheaper food options, expensive beach chair and umbrella rentals, far from grocery store and other shopping
The people who work there are super friendly and helpful. Excellent!
they upgraded my room! They are nice loved them
Good location. Great views on beach side. I don't like being quoted a price on kayak.com paying that price and then having to pay a resort fee when I get there....especially when I don't know what my $60 resort fee got me. There were towels at the pool. Was that it? Went across the street to the beach, we swam and layed on lounge chairs under an umbrella...then a hotel staffer sats we either need to pay... $20/umbrella or $6/chair....why did I pay $60 in resort fees and I can't use a chair? No airport shuttle and outright dishonesty on pricing. I may stay there again, but I'm never paying a resort fee with no benefits again.
Location was convenient. Starbucks on site, which was great. There was no communication between staff. One person told you it was okay to do something and another person said it wasn't okay. They also charge you "service" charges and don't mention that means tip so you pay tip twice unless you ask.
Great ocean view good location Resort hits you with lots of fees
We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area! $30 a day resort fee.
Excellent location right on the beach, awesome customer service & extremely friendly and helpful staff. I will definitely be coming back again both for business and with my family for leisure time! Nothing.
The location was great, was never loud in the area. Beach is right out the front door. Great food within .5 mile walk. walk down to Las Olas for food and fun. For a young couple, we still paid about 2x as much as our kayak rental. It is $40 a day to park your car, and it's only valet, it's unlimited use of your car, but then you add tips. There is a resort fee not included, which is not too expensive. And we did choose to pay $25 extra a night for a view, which was worth it. Pool food is not great, and service is slow-- but go down to Las Olas for food and fun.
The fact that I got charged twice for this room. After I was charged by priceline for the room, the Marriot also charged me. I thus paid twice for the same room.
The location Checkout is 10am, couldn't get later checkout. No room service and got rushed out by housekeeping on last day. Confusing parking garage. Hard to find entrance for check in. Not staying here again.
Very nice rooms. Very inviting! Location was hard to find. Poor signage to the garage. Inaccurate signage in the parking lot.
The parking and check in is inconvenient. Check out time is at 10am! Hotel has NOT updated it's furniture or stuff. Could hear everything from all other rooms. Bath-tub was old and "painted" to cover chips. not what I expected for the price!
Close to the beach. Front desk staff was not very nice to accommodate my request. Slow elevator service. Poor wall insulations in room, you can hear outside.
Great location and view. Rooms nice size and clean. Staff a little over whelmed by spring break crowd. Would have been nice to be warned about what the hotel was doing to accommodate the young crowd.
Location, value for money and staff A/C noisy and not working well
Small but friendly, near to the beach & amenities Our room could have done with a little re furbish, but it was clean
when it was tine to depart everything-you misrepresent this as place to stay-it was absolutely filthy - breakfast was a joke - the coffee was the only item that was safe to take-the room service was non existent -- my bed was never made - the room was never cleaned (cockroaches in abundance- the toilet was filthy from previous occupants - the water pressure was extremely low - need i go on?
The bed was very comftorable and the room was surprisingley large. Regina the manager was such a sweet heart. Everything was good but I did have trouble getting on the wifi
No staff was on hand when I checked in at 3pm. The room key didn't work. The room had an odor to it.
The bed was comfortable. The location was good. Water pressure and hot water was not acceptable. No ironing board.
Very clean Pots and Pans very old. Knobs on stove Not readable
Great location and every room has a view of the pool. And the beach behind the pool at an angle. The clubs and hot spots are within walking distance but not too close for the noise. If you check in late, the office closes early and they give the room key to security guard and if there is a problem like we had. The reservation had the wrong name, there is nobody around to help. We has to find another room. They did make it up.