Flyg till Fort Lauderdale

Plus: Boarding process was smooth.

Minus: Cramped seats, at least it was a short flight.

Minus: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plus: See previous note about lost bag.

Minus: See previous note about lost bag.

Plus: Yes

Plus: Customer service won't answer the phone

Minus: Customer service could answer the phone

Plus: Air Canada's fights to and from Regina to Milwaukee are way to long

Plus: The flight was on time.

Minus: The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot.

Minus: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Minus: Not being able to choose my seat on a 500€ return flight is a joke.

Plus: Seats were comfortable. The crews were helpful.

Minus: Cleaner bathroom on the plane.

Minus: The entertainment choices needs updates and more varieties I believe.

Plus: service and timing were great

Minus: Be on time.

Plus: The food was good

Minus: My girlfriend’s Tv stopped to work in the beginning of the flight.

Minus: Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues.

Minus: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Plus: Crew and food

Plus: Very efficient.

Minus: Better airflow in cabin, letting you know about meals before getting to plane.

Plus: The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Minus: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.

Minus: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Plus: Confort

Minus: The crew and the food, specially the food.

Plus: Helpful crew Good food

Minus: Our luggage came back damaged and open !

Plus: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Minus: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Minus: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Plus: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Minus: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Plus: All in time

Plus: Crew was friendly.

Minus: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.

Plus: Nothing

Minus: Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections.

Plus: Clean aircraft.

Minus: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Plus: Leg room fantastic

Minus: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Plus: Really nice crew and quite good food

Minus: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Minus: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Plus: On-time performance, upgrades, staff

Minus: Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues.

Plus: Aircraft and cabin crew were superb.

Minus: None

Plus: Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Minus: The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Plus: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Minus: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Minus: Movies

Plus: The flight was quite comfortable.

Minus: I find it hard work doing such long flights these days.

Plus: hilarious crew and they were very helpful

Minus: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Plus: Great flight crew and smooth landing

Minus: Pretzels are not a good snack

Minus: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Minus: Food is awful if you compare with other major airlines products. Very old plane

Plus: Crew was fine.

Minus: Boarding could have been more organized.

Plus: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Minus: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Minus: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Minus: Some of the crew members were rude,

Plus: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Minus: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Plus: All in time

Minus: At least give a glass of water.

Plus: Seats were comfortable. Entertainment system stopped working part way through

Minus: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Minus: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Minus: All of the less than good, obvious!

Plus: Services is good .

Minus: Food can be better

Plus: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Minus: Flight was delayed, had to run to my next connection flight.

Plus: Crew brilliant but seat very tight

Minus: Boarding procedure slow and hectic

Plus: The crew is brilliant Punctual, spot on... 100% service delivery

Minus: Nothing

Plus: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Minus: Nothing comes to mind. Keep up the good work.

Plus: Drinks served on flight. Comfortable seats.

Minus: Food.