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Location; felt safe as a lone traveler. Friendly staff. Excellent housekeeping staff. No in room coffee maker.
Bathrooms were good and room standards were very acceptable Restaurant seemed a bit Galban hearted and lacked sole - being picky but bar AC was way too cold
We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area! $30 a day resort fee.
Location was convenient. Starbucks on site, which was great. There was no communication between staff. One person told you it was okay to do something and another person said it wasn't okay. They also charge you "service" charges and don't mention that means tip so you pay tip twice unless you ask.
Pool, easy access to beach, towel and toy rental, away from restaurant/bar strip, walking distance to cvs for essentials and alcohol, easy access to Sun Trolley and bus to get to stores, museum, downtown. Expensive, resort fee, in-house restaurants served bad food and were very expensive, no close by family friendly cheaper food options, expensive beach chair and umbrella rentals, far from grocery store and other shopping
We stayed in the hotel for our anniversary and the staff was phenomenal! They took the time to draft a hand written card and special fruit/nuts/wine for our special weekend. Thank you so much to Brenda and the rest of the Westin colleagues!!
Judy was fantastic. Cost of drinks.
they upgraded my room! They are nice loved them
Good location. Great views on beach side. I don't like being quoted a price on kayak.com paying that price and then having to pay a resort fee when I get there....especially when I don't know what my $60 resort fee got me. There were towels at the pool. Was that it? Went across the street to the beach, we swam and layed on lounge chairs under an umbrella...then a hotel staffer sats we either need to pay... $20/umbrella or $6/chair....why did I pay $60 in resort fees and I can't use a chair? No airport shuttle and outright dishonesty on pricing. I may stay there again, but I'm never paying a resort fee with no benefits again.
Storm met us at the taxi and escorted in and to our room His smile and warm demeanor set the tone for our short stay. He was excellent
The location was great, was never loud in the area. Beach is right out the front door. Great food within .5 mile walk. walk down to Las Olas for food and fun. For a young couple, we still paid about 2x as much as our kayak rental. It is $40 a day to park your car, and it's only valet, it's unlimited use of your car, but then you add tips. There is a resort fee not included, which is not too expensive. And we did choose to pay $25 extra a night for a view, which was worth it. Pool food is not great, and service is slow-- but go down to Las Olas for food and fun.
Excellent location right on the beach, awesome customer service & extremely friendly and helpful staff. I will definitely be coming back again both for business and with my family for leisure time! Nothing.
The people who work there are super friendly and helpful. Excellent!
Great ocean view good location Resort hits you with lots of fees
The parking and check in is inconvenient. Check out time is at 10am! Hotel has NOT updated it's furniture or stuff. Could hear everything from all other rooms. Bath-tub was old and "painted" to cover chips. not what I expected for the price!
The location Checkout is 10am, couldn't get later checkout. No room service and got rushed out by housekeeping on last day. Confusing parking garage. Hard to find entrance for check in. Not staying here again.
The fact that I got charged twice for this room. After I was charged by priceline for the room, the Marriot also charged me. I thus paid twice for the same room.
Great location and view. Rooms nice size and clean. Staff a little over whelmed by spring break crowd. Would have been nice to be warned about what the hotel was doing to accommodate the young crowd.
Very nice rooms. Very inviting! Location was hard to find. Poor signage to the garage. Inaccurate signage in the parking lot.
Under Construction, if a property is under construction it should be noted when booking. All of the hotel services were under par because of it
Very friendly attentive staff No help offered with luggage or to find room or to work gadgets in room. AC set to 55 F on arrival -ridiculous waste of energy. Dirty spashes on wall took 3 days to remove. Room service took 70 minutes to deliver. woken at 2am on first night by alarm radio. Woken at 6-30 am on last night by wake up call to wrong room. Not enough elevators, long waits and crowded elevators. Little things, but at that high price it should be perfect.Not worth the extra for a south view. You still could not get sun on the balcony in March. View not much different to north view, but a big difference in price.
The staff was friendly and verv accommodating. There was some confusion with the check in and check out times. The bathroom in the room lacks privacy.
Location No free wifi
Beautiful hotel, great rooms, excellent in house restaurant, cool bar and lounge, wonderful staff No
Your employees were very helpful and kind. a little expensive,however competitive.
Balcony. Was able to check in at 9 am Ordered 95 dollar room service. Filet and wings. Filet extra burnt. Wings dry and trash. Complained. Got no credit. Needed fridge to store insulin called and received 4 hours later. Asked for towels at night waited 2 hours to shower. Worst
Loved the glass shower and beach front view from the balcony. Long check in wait time.
the hotel is clean, good location & nice pools the ocean front pool was to cold they charge $34 a night to park they tried to charge me $25 just to take the goodie box & alcohol out of my room - insane
Not the best or easiest to get around
You can dress a hotel up as much as you like but at the end of the day it's the little things that matter. No amount of cool design and edgy décor can cover up shoddy (and rude!) service, uncomfortable beds, loud and difficult to control air conditioning, or disappointing food and drink. The check in staff was rude, the cocktail waitress was rude and slow, the food at breakfast was cold, my room was hot and cold, and the bed had been made by someone who doesn't believe in tucking in a fitted sheet to eliminate wrinkles. Even at half the price it was a rip off.
Design to the top. "W" stands for "Weird". The lobby is the "Living Room", the health club "Sweat", the pool is "Wet" and so on. Great glass shower in the middle of the room => do not share your room with someone you're not intimate with. Jelly fish tank in the restaurant with LED lights. Fur alligator on the bed with remote control in its mouth etc... I arrived on Saturday evening when the music in the "living room" (sic) was so loud, that I had to scream at the lady behind the reception to get heard. Also, the air condition was way too cold, up to a point where I got so cold in the bar, that I wouldn't have a drink.
Very clean Pots and Pans very old. Knobs on stove Not readable
Great location and every room has a view of the pool. And the beach behind the pool at an angle. The clubs and hot spots are within walking distance but not too close for the noise. If you check in late, the office closes early and they give the room key to security guard and if there is a problem like we had. The reservation had the wrong name, there is nobody around to help. We has to find another room. They did make it up.
The bed was very comftorable and the room was surprisingley large. Regina the manager was such a sweet heart. Everything was good but I did have trouble getting on the wifi
No staff was on hand when I checked in at 3pm. The room key didn't work. The room had an odor to it.
Small but friendly, near to the beach & amenities Our room could have done with a little re furbish, but it was clean
Location, value for money and staff A/C noisy and not working well
when it was tine to depart everything-you misrepresent this as place to stay-it was absolutely filthy - breakfast was a joke - the coffee was the only item that was safe to take-the room service was non existent -- my bed was never made - the room was never cleaned (cockroaches in abundance- the toilet was filthy from previous occupants - the water pressure was extremely low - need i go on?
The bed was comfortable. The location was good. Water pressure and hot water was not acceptable. No ironing board.
Loved it! Excellent renovation....beautiful upgrades. Nice, bright rooms. Very clean!
The hotel is well located for the beach, but it also feels like a home from home. You can BBQ and relax by the pool in the central communal area. The owner provides the gas for the grill and also beach things to take down to the beach It needs a refurbishment to update the rooms and the furniture, but overall I loved it
This guest did not leave comments about this hotel.
Under construction with very little consideration for the guests, room very bare bones, room and ref were not on when we arrived, towels were old & stained, no coffee in room.
Location and small cozy room