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Location is great, staff super nice
This is a very comfortable city-centre hotel, well designed, with friendly, helpful staff, and a nice spa.
Front staff was very helpful. The room is of Modern Design, but in some way not convenient.
Beautiful hotel and fantastic location, very friendly and helpful staff. We had a corner room on the second floor which was very nice, but had a strange open layout with the toilet being virtually inside the bedroom - bit of an awkward room design.
Fantastic, impeccable and beyond reproach. This was, in summary the perfect escapade for Granada I feel; and my wife echoes my comments too. Staff were most helpful and jolly; and it had a most magnificent night view of the Catedral and Alhambra. Also, within walking distance to most shopping areas and bazaars. NONE!
The hotel staff were outstanding. They were quick to help and set a high quality of service. In the spa, there were a few minor things that needed work. One of the features didn't function and there was some part that looked in need of a bit of repair. ...and lastly the lighting... it seemed like there was a light that was. These are minor points though, I really enjoyed the spa.
Location Noise from traffic
The staff were superb, especially the lovely Salvador! The location can't be beaten, the standard of fixtures and fittings is very high and there is some flair to the design. The rooms are not suitable as twin rooms - a twin room merely comprises a king sized bed made up as two singles, not separated at all and there is no door to separate the bathroom, merely doors on the toilet and shower cubicles. So the rooms are only recommended for singles or very close couples!
Salvatore, at front desk, went far above and beyond with his hospitality and helpful information. Great attitude
The reception staff were incredibly friendly and accommodating, providing plenty of suggestions for eating and exploring. The hotel room was spacious and clean. The location is by far the best aspect of this hotel as it is only a block from the Cathedral (where you can catch a bus to the Alhambra) and the Albaycin and about 3 blocks from Puerta Nueva. The more backpacker style tapas bars are right next door on Calle Elivira, although people may need to go a bit further afield if they are looking for a more refined experience.
The free wifi, the remaining of the 16 centuries underground in the entrance of the hotel, near to Alhamra 10 min by taxi, the old & new shopping stores No dry clean service, the bathroom aparts no privacy, and there is smell in the bathroom
Located within a few blocks of the center of the city, this beautiful hotel is a prize. Friendly multi-lingual staff; comfortable, clean, modern rooms; roof top bar -- what is there not to like? Really enjoyed ourselves.
Trevligt,lugnt men ändå centralt läge.
Läget var perfekt. Hotellet mycket smakfullt i sin stil och möbleringen perfekt.
Mycket centralt läge. Trevligt. Nyrenoverat. Stora badrum. Tyst och lugnt. Bar saknas.
Frukosten kostade 15 EUR/person vilket är väldigt mycket. Man ska inte komma dit med bil om man besöker Granada för första gången.
Läget är mycket centralt i Granada, men ändå lugnt och ingen störande trafik. Bra sängar. Saknade färsk frukt på frukostbuffén.
The location was great for sightseeing, the staff was efficient though English was hard to come by. The room was spacious & the shower was great - all the hot water u & a love need. Breakfast option was pre-purchased, everything but fresh fruit! Stayed in room 602 - well worth the upgrade Parking was not straight forward but once done was a breeze leaving
The reason I selected Santa Paula was because the Hotel is in a 14 th century house , convent., medieval courtyard and the location.Unfortunately I did not receive the rooms I requested (courtyard view). I was not told the "type" of rooms I reserved were not located on the courtyard. Very frustrating. We revived every day in the Turkish Bath and sauna. The staff were helpful . Your descriptions and prices are extremely misleading.The reason I selected The ac Santa Paula was because the Hotel is in a historic building with a medieval courtyard + location.I Specifically requested a court yard room .I specifically requested 2 rooms on the court yard. We received 2 tiny new rooms in a new wing I did not know existed.The staff informed me the rooms I reserved were not on the court yard! Why did not some one inform me upon my reservation.The next morning the gracious staff moved our belongings to rooms facing the courtyard. They did not inform us that the court yard (not on the court yard level but facing the court yard) rooms were not the same rate I had been quoted substantially $$. Very frustrating experience.
very well situated
excellent service, helpful front desk, great location, knowledgeble about restaurants, etc
style of hotel and convenient position
perfect location, nice room expensive, especially meal services
The best thing about staying at the hotel was free internet acces, the courtyard, easy acces to the centre of the city. Free mini bar was good There was no music channel availabe through the tv. No cd player or radio to listen too. The safey deposit box should be in the room with a coded box. The sauna facilites were good but a swimming pool would have bene better. No tea and coffe facilites availabe in the room.
Central Location, friendly staff
We were upgraded to the older section of the hotel which was very quiet. The room was very spacious and nicely appointed. Last few nights in Spain, thought we would splurge. Hotel recommended some excellent restaurants.
Fabulous hotel layout with good food selection for breakfast. Location is great for access to Alhumbra. Hotel is a converted monastery so had lots of space and many interesting alcoves to explore. Very clean and well serviced except for drinks waiter who 'forgot' to serve us more than one drink. Very poor drinks service in the lounge
Extremely friendly staff, well positioned hotel, excellent bathroom with huge bath, free minibar, we had free coffee every morning ordered through room service. Only 1 english speaking tv channel - CNN.
Till gång till enternett, nära till allting, väldigt modernt inreddning. Hottelet borde skaffa ett frukost buffe, det största bekymret alltid är frukost för en turist, kafeterian var inte tillräckligt bra, med en bufe får man en hem känsla.
Rena och fräscha rum. Rummet var väldigt trångt med extrasängen som vi hade.
Nära till centrum, 5 min till tåghållplats, tar 20 min till flygplats. Tyst AC. Rent. Dyr frukost, vanligt rum är väldigt litet. Badrums faciliteter var inte som de brukar vara på 4* hoteller (bara tvål, duschkräm på väggen), ingen kroppskräm.
nära till allt. Bra beskrivning var hotellet låg inte lätt annars hitta i Granada. Vi var där för besöka Alhambra och tog oss lätt upp med buss som gick nära hotellet
Bra personal och service. Bra med parkering.
Kathy at the front desk was fluent in English and helped us in several ways. The floor of our room was not very clean.
The location was excellent. Breakfast coffee poor.
The location of the Anacapri was off the main boulevards making it quiet in a noisy city. The location is very central to all the sites and easy to reach by bus. The room was very clean, comfortable and nicely decorated. The hotel has pleasant, helpful English speaking staff. Our room was a good size, but I saw others that looked very small. The wi-fi was free because we showed Rick Steve's Travel Guide, otherwise there was a high fee for it. Also, the wi-fi had to be reprogramed several times while we were there...they need to get that fixrd permanently.
Hotel staff was very friendly and helpful.
the very helpful desk staff that were able to assist us with our stay and provided accurate information about Granada
Very centrally located and clean. Has wifi available in lobby free. Front desk staff spoke excellent English and were very helpful when I worked with them. Walls are thin and people are loud late after midnight in this hotel. If you open interior or exterior windows it will be very loud in your room. Bring ear plugs.
Good location, helpful reception staff, good breakfast buffet Slightly noisy outside on Saturday night, passing locals and bar not connected to the hotel
Staff friendly and helpful. Able to give accurate and useful information about site seeing in Granada No parking. Although did give alternative once we had arrived, would be useful to have that information before arrival.
The hotel is very close to the cathedral and the shopping centre of Granada. It is at walking distance to the old centre of Granada and we only took the bus to the Alhambra because we did not want to make the climb up. Excellent value for money.
This hotel provided us with a great accommodation including a smile from Kathy at no cost!. She looked after our reservation for the Alhambra with a speed and efficiency when we have registered at the hotel and gave us tips on the city tours. What a nice touch to our traveling in Spain! Thank you, Kathy. We have no complains about this hotel in Granada. Enjoyed our stay tremendously.
the location, very helpful personnel
Location, helpful staff, modern clean room Lack of coffee making facilities in room
Helpful staff and well located. The room was clean and had all the amenities required.
The hotel is surrounded by bars and pubs, it was impossible to sleep during the weekend starting on Thursday. Drunk people screaming and braking bottles on the street all night long.
Closeness to the city centre. Its waste water plumbing. Quite poor for a hotel that is so good in other areas. You sometimes get smells from the drains in the bathroom. Rather than trying to tackle the problem, it appears to want to ameliorate it, the installation of a secondary room day, in the case of my room.
Staff was very helpful, room clean and the location good:)
The personnel were very friendly and the hotel was cozy and inviting.
The hotel is ideally located for exploring ‘old’ Granada, is a few hundred metres from the cathedral and our room (501) was overlooked by Alhambra’s Alcazaba .The hotel staff were excellent and parking was convenient and well priced. The hotel is not easy to find despite the instructions provided. Best to find the Plaza Isabel la Catolica (200 metere from the hotel) and ask a taxi driver for instructions
Incredible location right next to the Cathedral and the bus stop to Alhambra, Albayzin and the caves
Helpful and friendly staff fantastic location
Amazing location on a beautiful square. Brand new, beautifully designed hotel. Lovely rooms with small balconies overlooking square. Helpful staff. And for the price, it's brilliant. Noise from the square - lots of birds! Would have been nice if breakfast was included, or had at least been offered.
Excellent location Parking is 5 minutes from the hotel
very comfortable, convenient location, friendly nothing
Charmigt, stora personliga rum, med viss utsikt over Alhambra. Perfekt lage. Tillmotesgaende personal. Narheten till en nattklubb precis utanfor fonstret. Efrtersom det var lordagkvall, blev det mycket svart att sova.
Hotellets placering i förhållande till sevärdheter. Mycket obekväma sängar. Personalen var inte informativ eller sevice-minded.
Läget mit i city, lätt att hitta, parkering, perfekt för vår resas ändamål, nämligen Alhambra. Återkommer gärna. Nej
Vi var fem vuxna och alla tyckte om boendet,næra till Sierra Nevada(2st).Resten av sællskapet var på busstur runt i Granada.Kan vara svårt att hitta utan gps.
Roligt läge på liten gågata bland restauranger och butiker. Gångavstånd både till Alhambra, Albaicin, katedralen och andra sevärdheter samt närhet till busshållplats. Utmärkt frukost. Nej
Läget var helt perfekt! Mitt i ett trevligt tapasdistrikt, mitt i stan och nära till allt! Frukosten var lite tråkig och kändes inte fräsch. Rummet var ok, men inte välstädat.
Bodde endats 1 natt för att uppleva Alhambra, vilket låg med gångavstånd alt. minibuss dit - perfekt ! Prisvärt. Nej !