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Parkering vid hotellet. Trevligt läge vid floden. Bra restaurang och frukostlokaler. Trevlig pub med jazzkväll varje tisdag. Trevliga rum med burspråk och utsikt mot floden. För lågt vattentryck, svårt ställa in lagom värme i duschen
Personalens servicenivå, baren var mycket trevlig
Atmosfären Sängarna var bedrövliga. Knarriga och ojämna. Rum 226Frukosten dåli. Enbart ett köttpålägg!!
Hotellet gav mycket för pengarna, med ett stort rum för en ensamresenär. Ett fint, välskött hotell med rejäl frukost. Badrummet var ganska kallt, men så var det ju också ovanligt kallt denna vår.
Hotellet låg så vackert vid kanalen. Nära till allt, shopping, restauranger,promenader. Att rekommendera.
Personalen i reception mycket hjälpsam och tillmötesgående, frukost jättebra, läget mycket bra.
Närheten till centrum och floden samt utsikten över slottet. ca 20 % av gästerna är troligtvis rökare vilka som vanligt nonchaleras. Ingen uteplats fanns med skärmtak utan ca 10 personer fick stå utanför i regnet för att njuta sin last. Vissa med paraply andra utan. 4 £ för 1 timme internet är för dyrt. Dom flesta andra hotell har fri internetuppkoppling.
Mycket bra och välskött hotell, fina rum, bra frukost samt tillgång till spa.
Ett härligt hotell med ett fantstiskt läge. God frukost och trevlig SPA anläggning Synd att man måste ha en extra säng om man är tre. de kan fixa så att de har trebäddsrum med 3 vanliga sängar i de rymliga rummen
Trevlig personal, God mat, Fina rum Nej!
I liked the quirkiness of the hotel - staff were excellent but it was a bit odd as there is no designated reception, you just have to hope there's staff about o help you - there were for us. Three main issues. Firstly the hotel smelled strange - perhaps of old tobacco? Secondly the bed frame sticks out and both my friend and I sustained bruises from it so be careful. Thirdly the bathroom door is glass and in our room was opposite the main room door so if you're on the loo and someone opens the door they can see straight in! Consider this when having your luggage delivered!
The staff was extremely attentive. Floors were very creaky and loud in the room.
Food was amazing, rooms were excellent (perhaps a bit too hot), service and staff delivered a personal service. Porridge the best I have had for a good while! Lovely Rooms a bit too hot
Top class hotel
The rooms are excellent, and the staff are very helpful, the whole experience was superb
Rooms were luxurious Staff werer friendly - nothing was too much trouble. The location was good Directions to hotel were misleading
the welcome and the staff's interest in our comfort our room was close to the heating boiler which resulted in a noise from the fan
Staff extremely friendly and made us feel like Kings and queens. You certenly get the 5 star treatment at this hotel. The barman Andy can make any cocktail and you could sit and watch him do this all night long.
DVD selection for inroom use was great. Decor, in-room facilities and service were impressive. Very nice breakfast No obvious hotel reception so staff were sometimes hard to locate
High quality, quiet and relaxing. Quality food and attentive but not obtrusive staff none
atmosphere excellent. food excellent. staff friendly and helpful. overall excellent. location scenery excellent no guinness on tap :-)
Very luxurious, open fires-perfect for winter weather, friendly and helpful staff, very clean and comfortable room.
The history of the facility
Nice and quiet neighbourhood with beautiful views and great location. Breakfast: from a hotel like this you expect a better quality of food. Our Scottish breakfast was served swimming in oil.
The setting, the hotel itself and the staff. The warm atmosphere of the drawing room.
The ambiance of the whole place was special.
Comfortable cosy atmosphere and relaxiing location. Great service - patricularly for baby.
The hotel has a magical appearance that is not let down by the experience. We enjoyed the food and the view over the lake from the dining room.
Exceptionally friendly and professional staff; stunning waterside location; fantastic wine list; spacious, well-appointed room. No
Very fine hotel with style.
comfy bed, courtesy water, whisky & chocs bathroom cold, nowhere to use phone charger, charged extra to use credit card, felt we had been put in attic room as not paying full rate and hotel was quiet
Everything was better than expected except the Head Waiter. Had to complain about the "Head Waiter", and I use that term loosely to describe him.
The attitude of the staff; helpful,friendly,genuine. Quality of the food. The breakfast was superb.
Hotel location, staff professionalism and politeness. NA
The staff were very friendly and very helpful. The hotel was very clean and very tidy Nothing
We were working at a fair in the evening & during the next day so it wasn't a holiday! However during leisure time we relaxed immediately. The cuisine was fantastic & the staff friendly helpful & courteous It wasn't longer!
the room and facilities in the room were 1st class the highland breakfast in the morning was pretty average
Very peaceful location. Comfortable bed. Lovely dining room with tasty food. Staff friendly and pleasant. Bedroom was cold on arrival but did heat up quickly. Bathroom large and very cold - heating in bathroom inadequate. Did expect a few more luxuries in room for a 4* hotel e.g. robes and slippers.
The standard of service was excellent, the staff were genuinely helpful and interested in us during our stay.
Overall a fantastic experience! Homeowners were very friendly and kept their house very clean. I have stayed in many B&B's over the years and Avalon is at the top of my list. Location is just under a mile into town so we walked in. We would stay again
My family stayed here for one night and found the rooms well appointed and clean. The owner was lovely and the breakfast was excellent. I would stay here again.
It was a comfortable and modern, well designed Guest House providing the facilities expected for the price range.
Staff was great, fOOD was great!!
my room was superb [better than most 4 star hotels] the proprietor was excellent breakfast was ten out of ten
Excellent staff, room and breakfast.
Food was good and reasonable price. Staff very friendly and helpful Room a bit small, some machine humming all night differcult to sleep. Noisy tourist staying woke me up at 1.45am in the morning was a bit annoying and banging of doors.
thought it was welcoming and nice place staff were very helpful the breakfast was great.the bar was nice and cheap as well.
All the staff were very helpful. Dinner was excellent one of the best steaks I have had anywhere. Room was clean and tidy.
the staff were very helpful and friendly and the cuisine was excellent having no lifts
the downstairs was refurbished and was really good, the staff were brilliant and customer service was excellent. the rooms in the old part were musty smelling and not very clean, the mattress had no cover on it and the bed had broken springs.
Friendly staff. Dinner in the evening was good. However the breakfast was a little bit disappointing. The hotel had some renovation work happening, but it didnt seem to have much effect on the rest of the hotel. It was clean, comfortable and the staff were very helpful and friendly! Cocktails in the lounge was also a nice wee touch! There could have been a better choice from the grill at breakfast and the bacon was a bit soggy, but if that is the only bad point - I think thats pretty good going!!!!!
for a hotel that was "pretty empty" first room had a faulty tv, was moved rooms and was woken at 0630 by the main kitchen extractor unit which was about 6 inches from window. also about 4/5 floor tiles broken which were razor sharp.had to put towels down so we would not cut bases of feet
This hotel is situated near to the town centre with good parking and make it a handy place to stop for a city or shopping break with good food and bars within easy walking
Our upgrade to the Royal room was great, the jacqusi in the bay window with tiny lights in the ceiling above was magical.
The staff were very friendly. The hotel provided excellent value for money