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The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel The location of the room that was assigned to me
Perfect location for site-seeing Old room
I thought the staff was exceptional. The bar is flexible and willing to stay open a little later than the hours as long as you are generous. Clean rooms and you feel very safe here. First class treatment all the way.
We stayed only 1 day ,unfortunatly , but we confirm that really 5 star hotel, perfect breakfast, proffecional staff
The hotel was centrally located and had excellent staff and amenities. The rooms were very comfortable with excellent beds. The breakfast on the 15th floor was top rate and the view was an added bonus. Would definitely return and recommend.. There was nothing to dislike.
Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets. Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.
Bed was ok, WiFi was strong, fast and stable, staff was helpful and professional, just a nice average European hotel! Television was all local, only in Russian or Ukraine, and some "Warning" banner was constant on some channels! I did not come for television so not a real big problem, just saying what I know.
Nothing No english tv no one speak English Under construction When I ask to speak to the owner of hotel to see why he can not put English chanel I was told the owner is one of ukraine government and they don't give a shit If that's the case I will Email to all the us websight to remove this garbage hotel from us market
Location, cleanliness, service
I always enjoyed having breakfast as there was a good variety of foods to chooses from. The shower rose was not great (spraying water over the top of the shower curtain and making towels wet).