Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
professionnel and friendly staff. very good asiatique restaurant
Very helpful staff. Very alert and professional. Unbeatable location The room was not up to standard for a 5-star hotel. There was a desk, but no lamp on or near the desk. The walls between the rooms are paper thin. I could hear every word spoken by guests in rooms beside me. One morning I was woken by the sound of the woman in the next room having what appeared to be a great orgasm. She probably was not that loud, but the walls must be without any sound proofing at all.
Great location. Excellent service every step of the way, great staff. Delicious breakfast. Kingsized bed was really two beds pushed together.
Everything was perfect
the hotel was close to the cathedral, shops and the river also only two mins from central station.breakfast was lovely a choice of almost anything you wanted, the staff were very helpfull recomending restaurants ect.and the mini bar was included.
The hospitality of the stuff was outstanding. No
the room I had was facing the internal courtyard and was light and airy. There was no back of house noise to prevent me having the french doors wide open all night. The staff were very friendly and the refresehments and meals generous and delicious. The location was great, 15 mins to the Kolnmesse, across the road from the shopping area and next door to the dom.
This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again. Nothing.
Good location, good service
All the lobby staff were helpful and pleasant.
Vi fick verkligen valuta för pengarna! Personalen var hur trevlig som helst, läget kunde inte vara bättre....kommer att boka in mig på samma hotell igen o vill definivt åka till Köln igen. Jaana & Kristiina
Bra läge och mycket fresh hotel. Incheckningen tog för lång tid. Mest beroende på www.booking.com
Samtliga i vårt sällskap upplevde ett mycket trevligt och gemytligt hotell.Städning och övrig service var utmärkt. Nej!!!!!
Mycket centralt läge, ändå lugnt. Bra frukost. Fräscht.
Ett mycket bra hotell helt enkelt Hittar inga
location is in the center of the city. Located in the Altstadt walking distance to the shopping street like Hohe St and Schildergasse. 5 minutes walk to get to the Main Train Station and to the Dom Cathedral. Clean room and bathroom with free breakfast and wifi. I couldn't leave the baggage at the reception after check out.
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
All ok for the price!
friendly and helpful staff at all levels.
Nice big 4 persons room. The beds could be better.
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
Lugnt och tyst, ingen störande trafik utanför fönstret. Ändå centralt läge med nära till allt. Att hela hotellet är rökfritt är jättebra! Snabb service vid mitt besök - inga köer i frukostmatsalen eller vid utcheckningen.
trevligt bemötande från personalen. Hjälpsam!Frukostbuffé var jättenbra.
Frukostbuffen! Helt i klass med flerstjärnigare hotel liten TV långt från sängen
Hmm.. läget i stan. Att det fanns väldigt gamla och ner slitna rum som jag fick till en början. Dem andra i gruppen fick väldigt ok rum, varför?
We loved the location of the hotel and the room itself was excellent! The large tub in the bathroom was really relaxing after a long day of driving.
location and service excellent. Comfortable rooms. I would stay here again, Great Value
location, breakfast furniture needs maintenance or replacement (wardrobe)
The kindeness of the staff. I really appreciate their help. I certainly recommand this hotel to everyone the check in was planned for 2.00 and we had our room at 4.00
Both the standard of the hotel and its central location were absolutely excellent, especially during the start of Karnival.
Everything, especially personnel, who helped us with a car parking, search for a cafe with working kitchen (it was very late) and taxi
very close to the shopping area in the city centre; easy to find and easy parking
Excellent location, right in the centre of things. Close to the shopping and historic district. We had booked a double room and were given a tiny twin room. When we went back to the reception about this, they gave us a suite! I'm not sure we'd always get a suite.
Location Business room is very small
Hotel staff were very helpful.
The room was nice and the location was terrific. The breakfast and hotel staff were all anxious to accommodate any requests. No, everything was as expected or better.
The staff was friendly and helpful. The location near the DOM was good, and the room was clean and comfortable. If we come back to Cologne, we would stay there again.
The location of the hotel is excellent, next to the Dome and main shopping street. The room was comfortable and very well maintained.
Central location, 2 minutes from the Cathedral and shops. Parking was not easy - had to park in the multi-storey car park which was located 10 minutes away.
Its proximity to the Dom My only gripe was that the bed while comfortable was very soft.
Läge, prisvärt, flexibilitet
Allt var bra. Personalen och servicen var bra. Frukosten var fantastisk. Hotellet hade ett mycket bra läge. Det var lugnt och fridfullt trots att vi bodde i centrum. Finns inget riktigt och klaga på. Allt var till belåtelse.
Servicen att nyckeln lämnades in på ett p-garage när hotellet var stängt.Frukosten var mycket bra. inget
Det mycket vänliga bemötandet. Nej
Ett mycket centralt beläget hotel med en bra standard för den prismedvetne. Rent, bra frukost och en underbar personal!