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Bra service både i reception och baren. Även frukostens personal var uppmärksam, raksa att plocka bort använt porslin och det fanns gott om personal. Nej
Snabb och tidig incheckning, Trevliga rum, närhet till Lanxess arena och City Frukost och parkering borde ingå i priset. Parkeringsavgiften var dyr
Läget nära Kölnmässan
Servicen var snabb och effektiv vid incheckning. Trevliga rum och utmärkt mat/frukost. Läget är outstanding när man skall till Lanxess arena som vi skulle.
Mycket bra service Nej
The location to the Lanexess arena was the main reason for staying - ideal location. Incredibly friendly, accommodating staff, beds were really comfortable. The evening bartender was very professional and made wonderful cocktails. Nothing it was all lovely.
The entrance has no ramp, making it difficult for disabled people or people with heavy -trolleys to come up to the reception. Also, no explicit signs for the Dinner Hall are given. The receptionist insisted in speaking to me in english even though my german is way more fluent.
The staff was great and being a new hotel it was perfectly clean and ready for my arrival. The room was comfortable and I found the location to be nice for a business traveler. It was directly across from the arena and walking distance to the Rhine river, downtown, subway and train station. The breakfast was extremely delicious too!
The room was amazing the beds were extremely comfortable! Nothing everything was excellent!
Visit the city
Ideally located opposite the Arena. Good value for money. Excellent breakfast buffet and friendly / helpful personnel.
Very comfortable and clean room and the breakfast was superb Air conditioning would have been nice as it was a little noisy with the windows open - we were on the main street
Breakfast was excellent, open 24 hours, room a good size, clean, and location to Koln Messe. Smoking inside the hotel,a bit noisy from the street.
Comfortable room , good choice for breakfast, good location After breakfats as you waited in the hotel reception for your collegues the breakfast waitress would come down and sit there and smoke. The reception was then totalyy polluted with cigarette smoke
The staffs. They are so nice.
the very nice recptionists !!!!!!
Perfect for Nokia Night at the Proms It was just perfect
The hotel was convenient for all amenities and close to the Lanxess Arena where I was going to a concert Travel from the airport to the hotel was easy with the station being close by to the hotel. Room was very quiet, comfortable and well maintained. Breakfast good and staff very friendly and helpful. I was a lone traveller and the hotel felt safe.
Breakfast = more than excellent. Great Really Nothing !!!!