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The staff, helpful and welcoming, they did all they could to help with my children and wheelchair bound wife.
It was n rm fr us at this hotel. We got anothere hotel in the same Best Western. N
Room was decent, full size mattress instead of 2 twins (which I've come to expect in Europe), plenty of space, good location - away from the city center so it was quiet, but not too far that it was inconvenient to go sightseeing The water temperature in the shower wasn't consisitent - it would stay where we set it, then suddenly be cold for about 20 seconds, go back to normal, then be near scalding. It didn't matter what time of the day we took a shower, we always had the same problem. The free parking is limited to about 8 spaces, so you're pretty much stuck with the paid parking. The electricity goes off when you leave the room (which is fine), but that also includes the air conditioning. Also, the trains were a little loud and ran all night, so if you slept with the windows open, you couldn't get away from them.
breakfast was good, not far for public transport, easy to find, no issues with noise but upgraded to comfort room on arrival which may place you on different side of hotel.
The breakfast was excellent. They care about guests' religion by mentioning the origin of the food. The reception staff can be more guest oriented.
It was very comfortable and very reasonably priced for such a good standard hotel. Generally it had a nice atmosphere. The staff on Reception were not very friendly.
Clean Hotel, close to major intersections, service provided by the night manager was excellent. At first, the first reception was that we can't have an extra bed for our child (she asked us to requested ahead of time in the future stay????), then we spoked to the night manager (he was a latin manager) and he was very helpful in accomodating our needs. Thanks!!!
It is located in a rather quiet area of the city, but with pretty easy access to subway. The sightseeing places are on the other side of the river. So if you prefer an "instant" access to those places, then this hotel might be a little out of the range. A LIDL supermarket is only within 5 min walk to the hotel, which we found very convenient.
Friendly staff, decent breakfeast. Traffic and Airplane noises very loud. Also, very dry air in the hotel, management knew about this and said they where trying to fix the problem. Many people where complaining in regards to this during checkout. Beds/Mattresses way to soft.
I spend only one short night at this hotel,but was ok
Warm and sympathic welcome. Staff very helpful. Good tips for top restaurants in the neighbourhood (a typically German one and an Italian one). Cleanless in the hotel and in the bedroom. Very nice and varied breakfast buffet with a very friendly waitress ;-). Facility with the free parking just in front of the hotel. No
Friendly, helpful staff. Great decor. no
Its lying right in the landing zone of the nearby airport and one side of the hotel faces the highway which is loud too. This means that you need to keep you windows closed otherwise its very noisy.
Ideal for business purposes Car parking on the street
Clean & comfortable. Friendly & helpful staff.
The hotel offers everything you can expect from a 3* hotel The location of the hotel is not ideal for those without a car The surroundings are not attractive The building appears a bit gloomy from outside
The rooms were big.Breakfast was normal. The hotel was near to the airport and there was a big building in the neighborhood,so it was so noisy all the time.The mattress was so bad, it made sounds.The price for this kind of hotel was too much.
Good hotel, very helpfull hotel staff, parking, free Wi-fi, good breakfest Very far from city-centre and the niarest metro-station is more then 1 km away.
Trevlig atmosfär Mögel på kaklet i duschen
Lätt att nå centrallen från hotellet med hjälp av tunnelbanan Nästan allt!! Smutsig och obekväm. Inget jag rekomenderar!
Vi blev bra mottagna. Rummen var alldeles för lyhörda. Det kändes som man sov i trapphuset.
De var mycket trevliga och frukosten var bra. Fruktansvärt låg standard på hotellet. Sängarna mycket obekväma. Stålfjädrarna i ryggen hela natten. Hela hotellet stank avlopp.
It is cheap and is located around 10 minutes walking to S-Bahn station. My room is located near the main street and the windows is facing the railroad. It was very noisy around 6AM - 7AM as many cargo trains passed by.
4 walls to live at, is the only good thing to say Extreamly rude recepcionist!If you arribe later than 20h the recepcion is close and the emergency telephone numbers do not work (noone answers). If you forget your key,YOU are out!! Far from Koln (Cologne) center city. The suburbs where is located doesnt make you feel secure.No internet wifi or any at the room (only wifi at common parts and it is paid through tmobile). I planned to stay for 10 nights but I wanted to leave after the first one. Due to the 80% already paid through booking.com,they didnt let me check out even if I explained I was not satisfied by the services they offered.Streets lights are completely off after 1am aprox, which makes you feel insecure arriving the hotel (if you can see it!), and much more bad things, nightmare.
Clean rooms with reasonable price. Quite close to the city centre and is well connected by public transport.
- You can came in hotel even in the middle of the night, - Hotel very clean, - Near Koelnmesse, - Near Lidl, - Nice service, - Close Train - but for person like me which where very tired it is without any difference
Clean rooms Loud train near the hotel, very strict check out time till 11:00. At 11:10 they have already called on room phone, my personal mobile and knocked on a door. Not good!
clean rooms, excellent reception staff, excellent value for money
Close to a railroad and trainstation = a lot of noise....
The location, it is in Bonn centre. The hotel was very old. The staff don´t open the door when we arrived at hotel,( we were calling more than 5 minutes) and we had to return half hour after.
Staff was very friendly and helpful, having car solved all possible transportation problems, it was just 10 minutes to Cologne centre by car, train can also be used (~20 minutes). There were no own internet facilities at all, the only possible way to use the internet in the hotel was to buy an account from an external internet provider, which turned to be too difficult to go for, although I consider this as just very minor disadvantage.
-the room was cleaned every day, every day new towels - 8 minutes walk to the metro - Staff was very friendly The hotel was located nearby tracks of railway
Very close to the Underground station, Lovely sourounding. Cheap furnitured, noisy, no reception, poor breakfast, no real hotel. Some private people offering private rooms.
Heating didn't worked, insufficient breakfast, price too high. Very difficult to find the hotel and find a parking place.