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nothing. Staff was horrible and the security was very unprofessional and rude. I do not think I will ever stay there again
Hidden $30+ resort fee that kayak didn't disclose clearly and wasn't reflected in the price total
One of the first times staying off the strip. Really enjoyed the red rock. Rooms were awesome, casino was very clean, pool was choice. Will be back again!!!
Comfortable Beds, great bathrooms (loved the shower and DEEP bath!), fun pool for kids with plenty of seating, friendly staff (especially the valets), good wifi. We will be back! Lighting in bathroom is a little dark, entry door was a little warped, kind of surprised that there are not more convenient charging stations/outlets for electronic devices. All of the above are minor inconveniences. This is a GREAT property!
Great hotel if you're looking to get away from the strip but still relax Vegas style. Drink service on the casino floor was a bit slow at times.
Every light source for every space throughout the entire casino/hotel/spa facility was carefully considered by someone who cared enough about their tasking to ensure that the level of brightness was as close to perfect as humanly possible; a truly amazing feat. I was very unhappy about having to check out and return to a much less perfect world.
Staff friendly Bathroom tiles / grout dirty
The rooms were nice. We had a large family gathering and requested 4 rooms to be on the same floor. They were happy to honor this request. The hotel looks and feels luxurious. Our kids hung out by the pool while the adults relaxed. The service at the pool was excellent and they took good care of us. We had a dinner for 14 people at Hearthstone. We all had a great time. The general manager was actually our waiter and he definitely made sure we had a great time celebrating my mom's 75th birthday. It was an excellent weekend and we will be staying there again soon.
Was just passing through with the family and didn't want to stay on the strip! Great stay for the price!
Very modern, hip and clean.
Love that the Red Rock has everything you want from a luxury casino/hotel but its far from the hustle and bustle from the strip. Great pool and drop off lids club. Just remember to bring vaccination records for the kids club or they will refuse the kids aftet one visit. Vacstion was too short!
Deluxe king room was spacious and comfortable.
Location is more around the local areas. Swimming pool was average. Needs more amenities.
Please write at least 15 words
Nice room spa bathtub and separate shower. The heat in the toilet area was inadequate. The iron in the room did not work. The grounds of the resort are very well kept. The New Year's Celebration was not very lively nor organized. There could have been more and better free entertainment. The bars are dated and not very appealing given the reputation of the Marriott corporation. I am a frequent guest at the Marriott properties and I was disappointed.
the room was excellent the staff was excellent the complete resort was excellent the poolsite was perfect the inside restaurants the walk through the casino I get lost, the first time I made a walk through the hotel
Very friendly. Nice Buffet
This is probably the first Vegas hotel where I couldn't hear hallway/neighbor noise. Nice normal hotel - nothing magical, but it served its purpose! The pool was closed.
The hallways to the hotel rooms were the nicest and most pleasant smelling of all hallways I've ever seen. The room was large, clean, and luxurious for its price. So nice that my wife wanted to stay longer.
It was a nice hotel to stay at. I will definitely be coming back
Evening staff was more pleasant than the morning staff. We arrived at 1 am very tired from travel. The service guest was nice but we booked a king bed non smoking and all that was available was a smoking king and a non smoking queen room. King room reeked of smoke so we took the queen room. Beds were hard and uncomfortable and had only sheets , no blankets! Thankfully we brought our own! There was a functioning AC/heater but we prefer blankets. We woke up to construction in the room above us and were not informed of this ahead of time. We complained and we're told that it would only be daytime construction and no other accommodation was offered. Being that we were in Las Vegas we stayed up late the next night but we're awoken by louder construction again. We spoke to front desk about noises but we were dismissed with an offer of buffet tickets. No thanks. We spoke with the supervisor and general manager requesting another night in a different room comped but were offered regular price but waiving the 14 dollar resort fee. This was unacceptable and felt like a slap in the face. We calmly discussed our feelings and were comped the room. Regardless, I cannot recommend this resort.
This hotel is fine, although the casino is very smoky. I drove from CA to attend my daughter's wedding. Room rate was not fully disclosed (it doubled after 1 night). Security deposit of $100 not disclosed. Totally screwed up my thin wedding budget. Staff was indifferent. I won't stay there again, strictly because of the poor customer service.
The checkin process was great, completely over the phone ( texting), got the room and easy access which I requested. Love the Rain shower in the bathroom. Bed was very hard and uncomfortable and the pillows were either really soft or really hard, wasn't a fan of the sleeping arrangement. Had some issues with the remote control getting it too work as well. Too far away from the main strip but if that's what you are looking for then it would be an OK place to stay.
I know when visiting Vegas watching T.V. shouldn't matter but they had very little viewing channels. When we got back to hotel I needed to unwind and watch T.V. but they had slim pickings for channels. Your Vegas for goodness sake, sin city, add more channels and add a couple of adult channels.
Room was great
The rooms are a good size and clean updated. The staff is the best we've had the pleasure of staying with doesn't apply
The breakfast offered many options from which to choose. The staff was courteous and helpful. No
Very good hotele