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The central location, view of the Rhone River, nice room, great terrace, breakfast, and very professional and helpful staff. strange perfume smell to the room.
Loved the free snacks, breakfast, endless soft drinks/water. The rooms were cozy as well with really comfortable beds and pillows. Staff is also very friendly. The manager saw our big suitcase and gave us a bigger room, so we could be comfortable. I thought that was really nice, and he always had a smile on his face! The bathroom door was a little uncomfortable because it was heavy and wouldn't stay open, but that was a minor discomfort compared to everything else.
The staff were all young and obliging very nice experience The rooms were not very comfortable with only only place to relax really bring the bed but I guess that's what you call funky!!
helpfullness of the staff
Junior suite; plenty of space. Extra bed ready for our son upon arrival (late evening). Very good restaurant. Music on the hotel corridor OK but should be quiter in order not to disturb you sleeping time
Size of Junior suite Right next to the beautiful Parc Tete d'or Quiet Kitchen poorly equipped. One small saucepan, one small frying pan, no lids. Also no cleaning cloth or detergent, tea-towel etc Breakfast poor value at 19 euro
Size of room No new coffee or tea on 2nd day
Ok location I booked a king bed room, got a room w 2 twin beds. They didnt do much, saying the bed type is a preference not a guarantee. Hotel is old and rooms are falling apart. Everything is last touched in 70s.
rude and very nasty. the staff where rude racist and disgusting.and not at all helpfull.
Value Needs more or better bed pillows
Friendly and helpful staff. Location is a 10 minute walk to the Hotel de ville. Underground parking, Parking involves driving round the block to the back of the building and then its a pretty tight squeeze to enter/exit. Then its a rather ungainly entrance into the lobby. Bathroom got pretty damp after a shower and I'd recommend better ventilation.
wonderful staff, great WiFi quality and speed. overall very nice
Comfortable room, good breakfast, prompt taxi
Excellent location for exploring the city - non-tourist area - parking facilities - excellent staff - comfortable bed - we have not had breakfast in the hotel (fabulos pàtisserie just in front of) easy to find (we arrived from Eurexpo) It would be appreciated to have linens (sheeets) provided as well as duvets
Location, ambiance, kindness of staff... No
Within walking distance of both the conference center (30min; also near a bus that goes there) and the restaurant areas (15min), near several transportation lines, clean and comfortable. Free wifi. 24h reception. Nothing stood out.
good location, nice room the room was too cold, heating apparently did not work properly. Was the case with 2 other colleagues as well.
Listening to jazz during my breakfast! And the decoration with nice old pictures on the walls.
Checking in and out was a bit too long
Cleaneliness of the room and comfort. Location near the train station Part Dieu and city center. Walls of the room were not enough thick. Could hear the neighbours.
Fint och städat hotell i ett fint område. Dem gav mig difusa fakturer. Jag ringde upp dem i fredags (26 sept) och dem kunde inte förklara vad dem hade tagit betalt för. Jag gav dem kopia på alla kvitto och kontoutdrag men dem har fortfarande inte svarat.Ett stort minus för detta.
Comfortable bed; located near metro station. First floor entrance on a tree-lined avenue with many nice (expensive) shops. Quite dead after dark. Clean bathroom; terrycloth robe & slippers, spoiled by dirty fabric shower curtain. (3-night stay) Inhospitable atmosphere and poor overall quality; not 3-star. My room was tiny (double bed with about 18" on each side); facing interior court (with garbage bins); furniture was cheap, shabby, chipped laminate. When I asked (the proprietoress) to change my room she replied "what do you expect for the money you're paying" & that a front room cost more. Her husband (?) became angry & defensive when I showed him the dirty shower curtain. He did change my room: at front; listed at same price as the one I had. Breakfast was only breads, coffee & juice. Meagre offering laid out on the bar was extra. Shabby, poorly lit public areas; no one on duty after midnight. Creepy triple-locked front door.
safety, cozy, location, small, authentic breakfast too expensive, a bit noisy, very small room
Nice room and friendly staff. Location is great as well.
Good service and friendly staff.
The hotel is conveniently located. The friendly and polite personnel. Convenient beds, pleasant atmosphere.
The room was beautiful, very light and airy and stylishly decorated. The included breakfast was a bonus and very well presented with a great variety of food.
A very good receptionist who recommended good restaurants nearby. The one that we chose was particularly good. The late night member of staff was also excellent. The breakfast was poor value for 14€
Location and room with balcony Lobby and bar/coffee shop mid way through renovation (completly gutted)
Very comfortable bed No
Good, clean, quiet hotel. Definitely a strong 3 stars Located a bit far from the Downtown core for a purely touristic stay
It is clean and quiet, convenient for access to the city centre and also to Part-Dieu and the University
The rooms were modern and clean. The exterior of the hotel was very nice too. The standard room was very small for three people, two adults and one child. The hotel was several blocks away from the train station and bus to the historic sites.
Location - Famous Restaurants around - Metro at 100m Very Noisy from 5:00am if you have a room giving on the side of the main streets that are also near to the railway. Cars+Trains=too much
Närheten till järnvägsstationen.
Bra personal i receptionen varav en av de två talade utmärkt engelska. Frukost serverades redan från kl 06.30. Två av ribborna i ena sängbottnen var trasiga och låg på golvet under sängen varvid jag hamnade på golvet när jag satte mig på sängen. Fönstrets ena glas hängde bara på ett gångjärn (det nedre)varför fönstret föll mot dig när du öppnade det.Jag hade bett om ett tyst rum men fick ett direkt mot tågbanorna.
staff were friendly helpful and patient with my lack of french speaking skills. prices were a little high but I guess it was world cup rugby time. rooms were clean and simple.
Friendlyhelpful staff. Close to train and shopping.
The location is quite good, very close to the train station and subway, you only need to walk for less than 10minutes. the hotel staff is very nice. I recommend this hotel to all.
Reasonably clean and comfortable. Located in a quiet street. Not too far from Convention Center. Friendly staff. Too expensive for what it is. The hotel requests guests to hang room keys to the board on the reception wall whenever they get out. However there's nobody at the reception desk at night time. Therefore, if you come back late, your key hangs there without surveillance, and anybody can pick it up and enter your room while you're away!
proximity to the city centre, transport no sitting area for guests, showers need upgrading
The staff was extremely nice and helped a lot Transparent glass doors and small shower
unannounced morning construction right below my room (on the building itself) on day 2 it was wretched. nothing like waking up to the sound of jack-hammers. crazy.
Great location, close to subway. Friendly staff and decent room. Would come back again. Little difficult to find the place by car due to one way streets but not problem once you get there.
The room was very comfortable and clean. The staff were very friendly and spoke excellent english.
Staff were friendly and helpful. The hotel is just a few blocks from a beautiful park- great for walking and running. It is also close to the metro system and in a comfortable neighborhood.
The location was pretty easy to find... we came into Lyon in the dark, and we were able to find the hotel by walking from the airport and following our map. The staff was very courteous and helpful. We picked this hotel because it seemed the cheapest hotel we could find closest to the train station. It would've been nice if breakfast was included in the price of the room, rather than 6 euro more.
Helpful, friendly staff. Very clean room and bathroom. Double room was very small.Hotel lobby and halls could use sprucing up. Better lighting in halls and stairwells
The staff was very friendly. The room was small but confortable and the bathroom offerred a lot of space. The radiator was defect; it was not possible to lower the temperature. The tap of the bath was also defect; it was not possible to switch the shower off.
junis v helpful
I liked the hospitality and helpfulness during my stay.
Good welcome Small room
very nice location and staff spek english and very cooperative also very surprisingly first time i have the experience that the price on arrival of the room is less as compared to which i booked on website;i mean the charging less from the cutomers who are coming directly to them rather than through booking.com because they said we paid comission to the website companies .it is pittyy.also no english news channel or any english channel on television where will the internation customers will entertain i dont know.rooms are also very small in such price.
Very helpful and pleasant staff, The room was clean as was the bathroom and linen/towels. My only real minus point was the lack of kettle for making a cup of tea in the room, at this level I would have liked that and it would have made my stay all the better.
The instant service and readiness to fix the matter when the internet connection wasn't working Got the impression that the room was 'upgraded' from single to double when we arrived two. The bed was so small that it disturbed our sleep and therefore influence our overall rating of the hotel
Liked the view of the Patio and quiet peaceful atmosphere, also the location near to the rivers, old town, Fourviere, metro, restaurants, the Parc de Tete d'Or. Did not think our room 24 really qualified as "deluxe", as we had poor hanging facilities, and it was dark due to one window overlooking a wall about 1 metre away
friendly staff they only have sofa bed and the beddings are not comfortable. the location seems to be dangerous, in particular the metro station...very quiet.
Its location Very little rooms, some of the rooms doors go staightly to the street, they are cold
There was no air-conditioning, small bathroom.
Close to the centre, helpful staff we thought we paid our full fare over the internet, however, we were charged for the second night in the hotel
Friendly receptionist. Quiet area. Hardly room to move around the bed.
Small but comfortable room with clean bathroom. Also very quiet for City Centre Free Wifi was not easy to work - better to have a slightly more secure system with password