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The staff were all young and obliging very nice experience The rooms were not very comfortable with only only place to relax really bring the bed but I guess that's what you call funky!!
Loved the free snacks, breakfast, endless soft drinks/water. The rooms were cozy as well with really comfortable beds and pillows. Staff is also very friendly. The manager saw our big suitcase and gave us a bigger room, so we could be comfortable. I thought that was really nice, and he always had a smile on his face! The bathroom door was a little uncomfortable because it was heavy and wouldn't stay open, but that was a minor discomfort compared to everything else.
The central location, view of the Rhone River, nice room, great terrace, breakfast, and very professional and helpful staff. strange perfume smell to the room.
Bra och lugnt läge. Nära till järnvägsstationen och resecentrum. Bra frukostbuffé. Flera lunchalternativ.
Det var bra med Campanile Lyon Centre Part-Dieu, tycker priset var förhållandevis billigt. Hotellet ligger precis vid stationen Part-Dieu och nära till busshållplatsen för flygbussarna. Receptionen är bemannad dygnet runt. Jag tyckte priset för frukosten var lite väl dyrt.
Beautiful hotel with great staff in good location While we loved this hotel customers who like modern minimilist/ functional designed buildings probably would not.
Interesting room layout, luxury feel and excellent location in the old town. Attentive staff. Nothing comes to mind.
Service was Exceptional Unreal Restaurant Romantic Great bar and Lounge English a non-issue (if you don't speak French) Very Comfortable Room was a bit small and shower/tub was quirky but to be expected being used to American Hotels.
The concierge, Gerard, is a wonderful asset to the hotel. All staff were very friendly [ which is essential ] and efficient. The room is very compact and the mezzanine bedroom very hot and stuffy with inadequate air-conditioning.
Convenient to tourist area and ambience
The hotel is well located. The large open halls are beautiful. n some ways it is a strange hotel. Is it a spa-hotel? No not really.
Location and ambiance The bathroom shower
I went there for business, so I would have preferred free 24hr internet access.
The extremely helpful, knowledgeable and pleasant staff. The beautiful public spaces. No listing of available TV channels. No wall bracket for shower, making hands-free use impossible.
Location in Vieux Lyon. Hotel does not live up to the expectations raised on the web-site. Our room did not have the level of comfort that one would expect for a four star hotel. Charging 50 euro's for breakfast is expensive.
It is really difficult to find if you arrive by car, clearer instructions required in advance. We also thought that the superior room we had was very small and very dark and the windows overlooked a walkway!
The hotel is well located, the price is nice for what it offers, rooms are quite big and quite comfortable. The elevator is terribly slow, the parking in the hotel is out of order.
The staff were extremely nice, the bedroom was nicely decorated and clean and the bathroom was spacious. Also the breakfast was tasty and the internet worked fine. There was nothing that I didn´t like.
The hotel has a very good location,right next to the river,and is modern and comfortable. Ridiculously overpriced breakfast and use of internet in lobby.
The staff were extremely friendly and helpful. The accommodation was very comfortable and the location was excellent, as it was in easy walking distance of the old city of Lyon. It would have been nice to have had a little bar in the hotel, where one could get a coffee or a drink beyond breakfast times.
Very convenient to public transportation, and also within a pleasant-walk-distance to the city center. Very quiet and well-appointed room.
I recommend this Hotel for someone who want to stay in convenient location in Lyon with reasonable price.
Location & room
Centric, one block from the river, 15 minutes walk from the train station. David, from front desk, very helpful with restaurant recommendations and places to go. Room clean and spacious. first day the internet connection was ok, second day impossible to connect, but once reported worked better that fist day (we did mentioned that we were using iPhones)
The rooms were modern and clean, I had an issue with dry cleaning and they dealt with it professionally The front reception area could be modernized
No free parking for clients of hotel
The hotel was well located, High price of the breakfeast.
Parkering på hotellet och personalen som var väldigt hjälpsamma med att vissa vad som fanns att göra i Lyon (såsom resturanger, shopping & sevärdheter). Nej!
Rummet var stort och bekvämt, god frukost och gott expressokaffe. Vi hade tur som träffade en svensk praktikant i receptionen. Hon kunde hjälpa oss till rätta med våra frågor. Nej
Mycket trevlig personal nej
Mycket bra och centralt läge, fin svit, vänlig personal och en fantastisk frukost med superservice. Personalen var kanske lite oerfaren men det är å andra sidan en hotellskola som vi inte visste innan vi kom dit. Ingen riktig bra service i det kombinerade terummet/baren samt att det kanske borde ha funnits fler ickefranska TV-kanaler.
Ok location I booked a king bed room, got a room w 2 twin beds. They didnt do much, saying the bed type is a preference not a guarantee. Hotel is old and rooms are falling apart. Everything is last touched in 70s.
Size of room No new coffee or tea on 2nd day
rude and very nasty. the staff where rude racist and disgusting.and not at all helpfull.
Size of Junior suite Right next to the beautiful Parc Tete d'or Quiet Kitchen poorly equipped. One small saucepan, one small frying pan, no lids. Also no cleaning cloth or detergent, tea-towel etc Breakfast poor value at 19 euro
helpfullness of the staff
Value Needs more or better bed pillows
Junior suite; plenty of space. Extra bed ready for our son upon arrival (late evening). Very good restaurant. Music on the hotel corridor OK but should be quiter in order not to disturb you sleeping time
Good wellness activities with nice and relaxing atmosphere no
Facilities particularly the pool/spa Hotel a little dated from the exterior
The spa is lovely and the staff were really very helpful. Full marks to the staff. Room clean, but it is all a little dated. It is a 15 minute bus ride in to Old Lyon, and the buses are not very frequent (hotel has a timetable). Coming back on the late bus not very pleasant! We didn't take our car, but there are car parking charges (I believe) which seem unjustified given the distance from town.
The spa the staff is not always available, no card in the room for the room service and just a few meals available on the card I had to ask for at the reception.
Great indoor swimming pool; heated whirl pool area outside can also be used in winter - very special! Limited opening time of pool area at weekends. No minibar in the room, neither tea/coffee maker.
Hotel had good breakfasts, although needed to clarify breakfast included. Bar prices on high side - overall staff friendly & spa facilities very good.
Not much There was suppose to be air conditioning in the rooms, but there was not working a/c. Also, the rooms were dirty and smelled.
Simply Staff and Spa Renovations on the outside gave a bad 1st impression.
we liked the overall facilities, especially the pool & spa. at the price we paid per night we expected tea / coffee facilities in the room. also the breakfast was expensive at 18 euros per person. if this had been included in the room-rate this hotel would have a much higher rating.
I enjoyed the sauna, hot tube and swimming pool to relax. The beds were too firm
good location, nice room the room was too cold, heating apparently did not work properly. Was the case with 2 other colleagues as well.
Location, ambiance, kindness of staff... No
Comfortable room, good breakfast, prompt taxi
Excellent location for exploring the city - non-tourist area - parking facilities - excellent staff - comfortable bed - we have not had breakfast in the hotel (fabulos pàtisserie just in front of) easy to find (we arrived from Eurexpo) It would be appreciated to have linens (sheeets) provided as well as duvets
Cleaneliness of the room and comfort. Location near the train station Part Dieu and city center. Walls of the room were not enough thick. Could hear the neighbours.
Within walking distance of both the conference center (30min; also near a bus that goes there) and the restaurant areas (15min), near several transportation lines, clean and comfortable. Free wifi. 24h reception. Nothing stood out.
Friendly and helpful staff. Location is a 10 minute walk to the Hotel de ville. Underground parking, Parking involves driving round the block to the back of the building and then its a pretty tight squeeze to enter/exit. Then its a rather ungainly entrance into the lobby. Bathroom got pretty damp after a shower and I'd recommend better ventilation.
Checking in and out was a bit too long
Listening to jazz during my breakfast! And the decoration with nice old pictures on the walls.
wonderful staff, great WiFi quality and speed. overall very nice
Perfect location, excellent view (junior suite, the corner of the building), nice and helpfull personnel (special thanks to Zhanna!) The only thing (but not too importaint!) - when you step on the floor it makes a wooden sound, probably there's an old wood under the carpet.
The hotel reception staff and the room were lovely.
The suits are very spacious and well-decorated. Nice views from the rooms. Very nice old lift. Someone forgot a jacket in our room and it was also lot of web on balcony.
Very good location for the tourist with easy access shops, rivers etc. Breakfast was disapointing. Although served until 10:30, food wasn't replenished after 09:45. Minor point. Also, due to holidays, there was no bar in the hotel.
Very charming hotel, in the old French style of the city of lyon, located in the mere center of the city. Very confortable and spacious room. The staff was very welcomed and helpfull with any of uour request.Excellent breakfast in a beautifully decorated room.
Excellent location, friendly staff, good breakfast, very nice room with excellent bed.
Excellent location right in the center of the shopping district, friendly staff, charming decor, excellent breakfast, quiet room, updated bathroom. The bathtub could have been cleaned a bit better, and for some strange reason - perhaps cultural - there was no shower curtain provided, making a shower a rather wet affair.
Excellent central location
Very good location, just in the heart of Lyon. Staff was quite good and professional. This charming Hotel, besides it's an ancient bulding, give us all the comodities needed, with the "french glamour".
Hotel person is very kind.
The location wasv spectacular. The staff were over the top!!!
location the "hamam" is nothing else as a very small steam bath
Wonderful location, with great views and very helpful efficient staff. The food is out of this world, but dinner particularly pricey. You don't resent it though because it tastes and looks superb Breakfast costs 24 Euros which is a lot of money. If you want to avoid paying this you have to descend steep steps to find a cafe in the Vieux Vlle.
Wonderfull experience! We will visit again next year!
food and wiew old furniture
location in the old part of the city with great views, large bathroom, very comfortable bed, free wifi internet access
The building itself, the staff, the view. all good.
I stayed in room #1 - that was just great, silent and comfortable. Room has a pretty big terrace.
Absolutely perfect in every way! Fabulous location, overlooking Lyon... Gorgeous pool ond facilities! Will return in a heartbeat!
Excellent location of hotel and general level of service Restaurant over-rated. Quality service but it was a dated approach and the menu and food was not what I would have expected ........ good but very traditional