Convenient location in the city center, close to old town, shops and restaurants; comfortable and clean room; very comfortable beds; staff very helpful, solved problem with luggage lock very late at night Parking nearby, but the hotel does not have any special arrangement, so it is quite expensive; rooms need perhaps a little renovation
The location of the hotel was excellent. Less than 1 minute walk from the main shopping promenade. There was the main Metro line only 5 minutes walk away linking the rest of the city. The hotel rooms were a little old and small, however we had a Junior Suite which we found reasonably spacious and was located at the back of the hotel away from the traffic noise. We ate outside for all our meals...including breakfast and this was a perfect hotel for this. Generally the rooms were a little old in style....but they were comfortable
Well centered and at walking distance of all interesting venues in Lyon (in particular, the old town). Very friendly and competent hotel staff; you can follow their recommendations regarding places to visit and restaurants.
Nice people, very kind. We had a on window that we could open for approx 20 cm. With 3 adults we need some fresh air. Even with airco, fresh air is needed.
Value for money. Large room, Excellent breakfast, nice location
After a long days drive, the staff was very welcoming. I felt the hotel was in a thriving downtown location as was advertised. Easy parking just one block away.
It's very well located, and all the installations are ok. I found the breakfast somewhat poor (no vegetables at all, not even a tomato, no skim milk) and there were no drinks available: one had to be asking a waiter to serve drinks - while that one seemed to be saving each ml of drink.
Quiet rooms. Helpful staff.
location is great.
Fint och städat hotell i ett fint område. Dem gav mig difusa fakturer. Jag ringde upp dem i fredags (26 sept) och dem kunde inte förklara vad dem hade tagit betalt för. Jag gav dem kopia på alla kvitto och kontoutdrag men dem har fortfarande inte svarat.Ett stort minus för detta.
Det var bra med Campanile Lyon Centre Part-Dieu, tycker priset var förhållandevis billigt. Hotellet ligger precis vid stationen Part-Dieu och nära till busshållplatsen för flygbussarna. Receptionen är bemannad dygnet runt. Jag tyckte priset för frukosten var lite väl dyrt.
Bra och lugnt läge. Nära till järnvägsstationen och resecentrum. Bra frukostbuffé. Flera lunchalternativ.
Mycket bra och centralt läge, fin svit, vänlig personal och en fantastisk frukost med superservice. Personalen var kanske lite oerfaren men det är å andra sidan en hotellskola som vi inte visste innan vi kom dit. Ingen riktig bra service i det kombinerade terummet/baren samt att det kanske borde ha funnits fler ickefranska TV-kanaler.
Centralt hotell som är lugnt och har charm trots alder. Ingen klagomal
Trevlig personal. Luftkonditioneringen fungerade inte ordentligt. Frukost ingick inte och var orimligt dyrt att köpa till (16 euro per person och dag).
Ett helt fantastiskt hotell med en underbar inredning! Mycket serviceinriktad personal. Utmärkt mat även om menyn var något begränsad. Vi kommer definitivt att återvända!
Bra läge och bra service. trevlig personal dock som alltid i Frankrike lite svårt med engelskan. Frukosten bra och varierande. Dock kallt i badrummet speciellt på golvet. Lite slitet och har kanske sett sin bästa tid om inte renovering görs. nej
Trots läge är hotellet ganska lugnt. Tyvärr är frukost ganska dyr. Nej
Interesting room layout, luxury feel and excellent location in the old town. Attentive staff. Nothing comes to mind.
The extremely helpful, knowledgeable and pleasant staff. The beautiful public spaces. No listing of available TV channels. No wall bracket for shower, making hands-free use impossible.
Service was Exceptional Unreal Restaurant Romantic Great bar and Lounge English a non-issue (if you don't speak French) Very Comfortable Room was a bit small and shower/tub was quirky but to be expected being used to American Hotels.
Beautiful hotel with great staff in good location While we loved this hotel customers who like modern minimilist/ functional designed buildings probably would not.
Location in Vieux Lyon. Hotel does not live up to the expectations raised on the web-site. Our room did not have the level of comfort that one would expect for a four star hotel. Charging 50 euro's for breakfast is expensive.
Location and ambiance The bathroom shower
Convenient to tourist area and ambience
I went there for business, so I would have preferred free 24hr internet access.
The concierge, Gerard, is a wonderful asset to the hotel. All staff were very friendly [ which is essential ] and efficient. The room is very compact and the mezzanine bedroom very hot and stuffy with inadequate air-conditioning.
It is really difficult to find if you arrive by car, clearer instructions required in advance. We also thought that the superior room we had was very small and very dark and the windows overlooked a walkway!
The hotel is well located. The large open halls are beautiful. n some ways it is a strange hotel. Is it a spa-hotel? No not really.
Rummet var stort och bekvämt, god frukost och gott expressokaffe. Vi hade tur som träffade en svensk praktikant i receptionen. Hon kunde hjälpa oss till rätta med våra frågor. Nej
Parkering på hotellet och personalen som var väldigt hjälpsamma med att vissa vad som fanns att göra i Lyon (såsom resturanger, shopping & sevärdheter). Nej!
Mycket trevlig personal nej
Bra med morgonfrukost på hotellet ! Lugnt och behagligt hotell. Restaurangen var stängd under vår vistelse. Kunde ha informerats om detta i förväg.
Centralt Fick ett rum inne på gården, mörkt och ganska litet. Ett fönster som vette ut mot ett buskage så man kunde inte se ut.
The hotel was well located, High price of the breakfeast.
Location & room
I recommend this Hotel for someone who want to stay in convenient location in Lyon with reasonable price.
The staff were extremely nice, the bedroom was nicely decorated and clean and the bathroom was spacious. Also the breakfast was tasty and the internet worked fine. There was nothing that I didn´t like.
Very convenient to public transportation, and also within a pleasant-walk-distance to the city center. Very quiet and well-appointed room.
The hotel has a very good location,right next to the river,and is modern and comfortable. Ridiculously overpriced breakfast and use of internet in lobby.
The rooms were modern and clean, I had an issue with dry cleaning and they dealt with it professionally The front reception area could be modernized
The hotel is well located, the price is nice for what it offers, rooms are quite big and quite comfortable. The elevator is terribly slow, the parking in the hotel is out of order.
No free parking for clients of hotel
The staff were extremely friendly and helpful. The accommodation was very comfortable and the location was excellent, as it was in easy walking distance of the old city of Lyon. It would have been nice to have had a little bar in the hotel, where one could get a coffee or a drink beyond breakfast times.
I enjoyed the sauna, hot tube and swimming pool to relax. The beds were too firm
we liked the overall facilities, especially the pool & spa. at the price we paid per night we expected tea / coffee facilities in the room. also the breakfast was expensive at 18 euros per person. if this had been included in the room-rate this hotel would have a much higher rating.
Facilities particularly the pool/spa Hotel a little dated from the exterior
The spa the staff is not always available, no card in the room for the room service and just a few meals available on the card I had to ask for at the reception.
Great indoor swimming pool; heated whirl pool area outside can also be used in winter - very special! Limited opening time of pool area at weekends. No minibar in the room, neither tea/coffee maker.
Hotel had good breakfasts, although needed to clarify breakfast included. Bar prices on high side - overall staff friendly & spa facilities very good.
The spa is lovely and the staff were really very helpful. Full marks to the staff. Room clean, but it is all a little dated. It is a 15 minute bus ride in to Old Lyon, and the buses are not very frequent (hotel has a timetable). Coming back on the late bus not very pleasant! We didn't take our car, but there are car parking charges (I believe) which seem unjustified given the distance from town.
Not much There was suppose to be air conditioning in the rooms, but there was not working a/c. Also, the rooms were dirty and smelled.
Simply Staff and Spa Renovations on the outside gave a bad 1st impression.
Good wellness activities with nice and relaxing atmosphere no
i liked the hotel place in the city , near to everything and didin't have to take metro or taxi . room should be cleaner
The location was excellent, situated half-way between Place Bellecour and Jacobins, one block from the Soan; and just a short walk to Place Terreaux. The Desk staff were exceptionally helpful. We stayed at the hotel for two weeks and were completely satisfied. (The breakfast was quite nice, but our preference was to go to Cafe des Jacobins each morning, rather than eat at the hotel.) Nothing.
The room was compact, but very clean and very comfortable. The staff were friendly and helpful and the location made it very easy to explore Lyon on foot.
The location was excellent
Staff was helpful and it was close to old town.
The hotel reception staff and the room were lovely.
Hotel person is very kind.
Very good location for the tourist with easy access shops, rivers etc. Breakfast was disapointing. Although served until 10:30, food wasn't replenished after 09:45. Minor point. Also, due to holidays, there was no bar in the hotel.
Excellent location right in the center of the shopping district, friendly staff, charming decor, excellent breakfast, quiet room, updated bathroom. The bathtub could have been cleaned a bit better, and for some strange reason - perhaps cultural - there was no shower curtain provided, making a shower a rather wet affair.
Very good location, just in the heart of Lyon. Staff was quite good and professional. This charming Hotel, besides it's an ancient bulding, give us all the comodities needed, with the "french glamour".
The suits are very spacious and well-decorated. Nice views from the rooms. Very nice old lift. Someone forgot a jacket in our room and it was also lot of web on balcony.
Very charming hotel, in the old French style of the city of lyon, located in the mere center of the city. Very confortable and spacious room. The staff was very welcomed and helpfull with any of uour request.Excellent breakfast in a beautifully decorated room.
Excellent location, friendly staff, good breakfast, very nice room with excellent bed.
Excellent central location
Perfect location, excellent view (junior suite, the corner of the building), nice and helpfull personnel (special thanks to Zhanna!) The only thing (but not too importaint!) - when you step on the floor it makes a wooden sound, probably there's an old wood under the carpet.
Location, ambiance, kindness of staff... No
Listening to jazz during my breakfast! And the decoration with nice old pictures on the walls.
Comfortable room, good breakfast, prompt taxi
Excellent location for exploring the city - non-tourist area - parking facilities - excellent staff - comfortable bed - we have not had breakfast in the hotel (fabulos pàtisserie just in front of) easy to find (we arrived from Eurexpo) It would be appreciated to have linens (sheeets) provided as well as duvets
Friendly and helpful staff. Location is a 10 minute walk to the Hotel de ville. Underground parking, Parking involves driving round the block to the back of the building and then its a pretty tight squeeze to enter/exit. Then its a rather ungainly entrance into the lobby. Bathroom got pretty damp after a shower and I'd recommend better ventilation.
wonderful staff, great WiFi quality and speed. overall very nice
Cleaneliness of the room and comfort. Location near the train station Part Dieu and city center. Walls of the room were not enough thick. Could hear the neighbours.
Checking in and out was a bit too long
Within walking distance of both the conference center (30min; also near a bus that goes there) and the restaurant areas (15min), near several transportation lines, clean and comfortable. Free wifi. 24h reception. Nothing stood out.
good location, nice room the room was too cold, heating apparently did not work properly. Was the case with 2 other colleagues as well.