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Loved the free snacks, breakfast, endless soft drinks/water. The rooms were cozy as well with really comfortable beds and pillows. Staff is also very friendly. The manager saw our big suitcase and gave us a bigger room, so we could be comfortable. I thought that was really nice, and he always had a smile on his face! The bathroom door was a little uncomfortable because it was heavy and wouldn't stay open, but that was a minor discomfort compared to everything else.
The central location, view of the Rhone River, nice room, great terrace, breakfast, and very professional and helpful staff. strange perfume smell to the room.
The staff were all young and obliging very nice experience The rooms were not very comfortable with only only place to relax really bring the bed but I guess that's what you call funky!!
Bra och lugnt läge. Nära till järnvägsstationen och resecentrum. Bra frukostbuffé. Flera lunchalternativ.
Det var bra med Campanile Lyon Centre Part-Dieu, tycker priset var förhållandevis billigt. Hotellet ligger precis vid stationen Part-Dieu och nära till busshållplatsen för flygbussarna. Receptionen är bemannad dygnet runt. Jag tyckte priset för frukosten var lite väl dyrt.
The hotel is well located. The large open halls are beautiful. n some ways it is a strange hotel. Is it a spa-hotel? No not really.
The concierge, Gerard, is a wonderful asset to the hotel. All staff were very friendly [ which is essential ] and efficient. The room is very compact and the mezzanine bedroom very hot and stuffy with inadequate air-conditioning.
Location in Vieux Lyon. Hotel does not live up to the expectations raised on the web-site. Our room did not have the level of comfort that one would expect for a four star hotel. Charging 50 euro's for breakfast is expensive.
Service was Exceptional Unreal Restaurant Romantic Great bar and Lounge English a non-issue (if you don't speak French) Very Comfortable Room was a bit small and shower/tub was quirky but to be expected being used to American Hotels.
The extremely helpful, knowledgeable and pleasant staff. The beautiful public spaces. No listing of available TV channels. No wall bracket for shower, making hands-free use impossible.
Convenient to tourist area and ambience
It is really difficult to find if you arrive by car, clearer instructions required in advance. We also thought that the superior room we had was very small and very dark and the windows overlooked a walkway!
Beautiful hotel with great staff in good location While we loved this hotel customers who like modern minimilist/ functional designed buildings probably would not.
Interesting room layout, luxury feel and excellent location in the old town. Attentive staff. Nothing comes to mind.
I went there for business, so I would have preferred free 24hr internet access.
Location and ambiance The bathroom shower
No free parking for clients of hotel
I recommend this Hotel for someone who want to stay in convenient location in Lyon with reasonable price.
The rooms were modern and clean, I had an issue with dry cleaning and they dealt with it professionally The front reception area could be modernized
The staff were extremely friendly and helpful. The accommodation was very comfortable and the location was excellent, as it was in easy walking distance of the old city of Lyon. It would have been nice to have had a little bar in the hotel, where one could get a coffee or a drink beyond breakfast times.
The staff were extremely nice, the bedroom was nicely decorated and clean and the bathroom was spacious. Also the breakfast was tasty and the internet worked fine. There was nothing that I didn´t like.
The hotel was well located, High price of the breakfeast.
Centric, one block from the river, 15 minutes walk from the train station. David, from front desk, very helpful with restaurant recommendations and places to go. Room clean and spacious. first day the internet connection was ok, second day impossible to connect, but once reported worked better that fist day (we did mentioned that we were using iPhones)
Very convenient to public transportation, and also within a pleasant-walk-distance to the city center. Very quiet and well-appointed room.
Location & room
The hotel has a very good location,right next to the river,and is modern and comfortable. Ridiculously overpriced breakfast and use of internet in lobby.
The hotel is well located, the price is nice for what it offers, rooms are quite big and quite comfortable. The elevator is terribly slow, the parking in the hotel is out of order.
Parkering på hotellet och personalen som var väldigt hjälpsamma med att vissa vad som fanns att göra i Lyon (såsom resturanger, shopping & sevärdheter). Nej!
Mycket trevlig personal nej
Rummet var stort och bekvämt, god frukost och gott expressokaffe. Vi hade tur som träffade en svensk praktikant i receptionen. Hon kunde hjälpa oss till rätta med våra frågor. Nej
Mycket bra och centralt läge, fin svit, vänlig personal och en fantastisk frukost med superservice. Personalen var kanske lite oerfaren men det är å andra sidan en hotellskola som vi inte visste innan vi kom dit. Ingen riktig bra service i det kombinerade terummet/baren samt att det kanske borde ha funnits fler ickefranska TV-kanaler.
Size of room No new coffee or tea on 2nd day
Size of Junior suite Right next to the beautiful Parc Tete d'or Quiet Kitchen poorly equipped. One small saucepan, one small frying pan, no lids. Also no cleaning cloth or detergent, tea-towel etc Breakfast poor value at 19 euro
helpfullness of the staff
rude and very nasty. the staff where rude racist and disgusting.and not at all helpfull.
Junior suite; plenty of space. Extra bed ready for our son upon arrival (late evening). Very good restaurant. Music on the hotel corridor OK but should be quiter in order not to disturb you sleeping time
Ok location I booked a king bed room, got a room w 2 twin beds. They didnt do much, saying the bed type is a preference not a guarantee. Hotel is old and rooms are falling apart. Everything is last touched in 70s.
Value Needs more or better bed pillows
Great indoor swimming pool; heated whirl pool area outside can also be used in winter - very special! Limited opening time of pool area at weekends. No minibar in the room, neither tea/coffee maker.
Simply Staff and Spa Renovations on the outside gave a bad 1st impression.
Not much There was suppose to be air conditioning in the rooms, but there was not working a/c. Also, the rooms were dirty and smelled.
Hotel had good breakfasts, although needed to clarify breakfast included. Bar prices on high side - overall staff friendly & spa facilities very good.
The spa the staff is not always available, no card in the room for the room service and just a few meals available on the card I had to ask for at the reception.
Good wellness activities with nice and relaxing atmosphere no
we liked the overall facilities, especially the pool & spa. at the price we paid per night we expected tea / coffee facilities in the room. also the breakfast was expensive at 18 euros per person. if this had been included in the room-rate this hotel would have a much higher rating.
I enjoyed the sauna, hot tube and swimming pool to relax. The beds were too firm
The spa is lovely and the staff were really very helpful. Full marks to the staff. Room clean, but it is all a little dated. It is a 15 minute bus ride in to Old Lyon, and the buses are not very frequent (hotel has a timetable). Coming back on the late bus not very pleasant! We didn't take our car, but there are car parking charges (I believe) which seem unjustified given the distance from town.
Facilities particularly the pool/spa Hotel a little dated from the exterior
det fantastiska läget mitt i Lyon. utsikten från hotelfönstret var verkligen fin och det var nära till allt, den trevliga personalen. Att det inte fanns luftkonditionering. Man var tvungen att ha fönstret öppet och det var ett otroligt väsen på nätterna. Vi saknade också ett litet kylskåp.
Trevlig och hjälpsam personal, trevligt rum, perfekt mitt i stan nära till allt. Bra priser och en säreget söt, men god, frukost. Nja, kanske att det luktade så starkt av rengöringsmedel överallt, det gav lite huvudvärk, och så saknade vi lite grövre mat till frukosten som t ex ost och osötad yoghurt.
Within walking distance of both the conference center (30min; also near a bus that goes there) and the restaurant areas (15min), near several transportation lines, clean and comfortable. Free wifi. 24h reception. Nothing stood out.
Cleaneliness of the room and comfort. Location near the train station Part Dieu and city center. Walls of the room were not enough thick. Could hear the neighbours.
wonderful staff, great WiFi quality and speed. overall very nice
Checking in and out was a bit too long
Listening to jazz during my breakfast! And the decoration with nice old pictures on the walls.
Location, ambiance, kindness of staff... No
Friendly and helpful staff. Location is a 10 minute walk to the Hotel de ville. Underground parking, Parking involves driving round the block to the back of the building and then its a pretty tight squeeze to enter/exit. Then its a rather ungainly entrance into the lobby. Bathroom got pretty damp after a shower and I'd recommend better ventilation.
Comfortable room, good breakfast, prompt taxi
Excellent location for exploring the city - non-tourist area - parking facilities - excellent staff - comfortable bed - we have not had breakfast in the hotel (fabulos pàtisserie just in front of) easy to find (we arrived from Eurexpo) It would be appreciated to have linens (sheeets) provided as well as duvets
good location, nice room the room was too cold, heating apparently did not work properly. Was the case with 2 other colleagues as well.
Excellent location, friendly staff, good breakfast, very nice room with excellent bed.
Perfect location, excellent view (junior suite, the corner of the building), nice and helpfull personnel (special thanks to Zhanna!) The only thing (but not too importaint!) - when you step on the floor it makes a wooden sound, probably there's an old wood under the carpet.
The suits are very spacious and well-decorated. Nice views from the rooms. Very nice old lift. Someone forgot a jacket in our room and it was also lot of web on balcony.
Very good location for the tourist with easy access shops, rivers etc. Breakfast was disapointing. Although served until 10:30, food wasn't replenished after 09:45. Minor point. Also, due to holidays, there was no bar in the hotel.
Very charming hotel, in the old French style of the city of lyon, located in the mere center of the city. Very confortable and spacious room. The staff was very welcomed and helpfull with any of uour request.Excellent breakfast in a beautifully decorated room.
Excellent central location
Very good location, just in the heart of Lyon. Staff was quite good and professional. This charming Hotel, besides it's an ancient bulding, give us all the comodities needed, with the "french glamour".
Excellent location right in the center of the shopping district, friendly staff, charming decor, excellent breakfast, quiet room, updated bathroom. The bathtub could have been cleaned a bit better, and for some strange reason - perhaps cultural - there was no shower curtain provided, making a shower a rather wet affair.
Hotel person is very kind.
The hotel reception staff and the room were lovely.