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It was very central for the MEN and for shopping and the leisure facilities were brilliant
Friendly staff, clean hotel, nice room, lovely food.
The convenience to the station and MEN which is why we chose to stay there, its cleanliness was spot on and the bed and pillows were fantastic
Central location and local transport links. Only 2 minutes walk to main shopping area. Breakfast was a bit disorganised. They regularly ran out of items such as bread, butter, marmalade, juices, cereals etc.
Bed and bedding comfortable. Perfect location for a visit to the MEM Arena The catering staff's inability to understand basic english,very difficult to communicate.
Chosen only due to its relative comfort and city position. No redeeming features. Lack of breakfast - given the inflated city room price.
The location of the hotel for concerts in the MEN is excellent. Nice to be able to eat in the hotel late in the evening. Limited menu but what e had was good,
Excellant modern hotel. Friendly staff 1 person dealing with checking out on a sunday morning after a full hotel the night before due to a big concert
Excellent breakfast, nicely designed rooms Rooms weren't as clean as they should have been, Bar staff were very unprofessional
Loved the rooms and the tasty breakfast
Location, and the quietness through the night
It was clean and comfy ,breakfast was very good plenty of choice ,and very handy being right in the centre of Manchester
Didn't get to stay there as the event we were attending was cancelled very belatedly.
The size of the room was excellent and the quiet bar for a drink late on. The bathrooms could do with modernising
Staff friendly. Radio in room was very poor.
Good room facilities, excellent bathroom,good location for shopping Conference facilities pleasant When checked in I was not told where to park in the car park so I ended up paying ncp parking charges Car park a bit lonely and passages to room very quiet and lonely for lone female
The location is excellent for the MEN Arena, Arndale shopping etc.The reception staff were very helpful and friendly. Good secure car park. Procedure for collecting car park pass is difficult especially if arriving alone and having to park on double yellow lines. Sleep was disturbed from 4:00 - 5:30 in the morning; initially thought this was guests leaving; however it seemed to be staff talking too loudly with alot of door banging.
comfort of the rooms and been handy for the shops
Ideal location for men and a little shopping, double beds were great.
Hotel site convenience. Pleasant staff. Breakfast.
a black tie ball was held which we attended for the price we paid breakfast wes not included
Very central Lovely decor Very clean
I thought the hotel was an ideal situation for the Arena and for shopping. Good for a one or two night stay. Clean and friendly. The only negative was the size of the food area it was very frustrating because it was terribly congested and too narrow. The food was good for the price but didn't like the experience of getting the food on my plate. Ideal location with helpful friendly staff. I would use the hotel again
Location of the hotel was really good. You were by foot really fast in the center. Hotel was also really quiet, you were not able to hear neighbors or traffic although close to this hotel there were many pubs and restaurants. Breakfast was horrible, absolutely below standard.. There was almost none of healthy food available.. No cheese, ham, vegetables, porridge, berries.. Rooms were ok but there was no minibar, no storage facilities to clothes and bed was really soft which for us was not the preference -> Difficult to sleep long time since lower back was hurting after few hours..
The rooms were spotless and very comfortable , needs a bigger bar and dining area. Drinks were very pricey.
we stayed for two days and the service was excellent.breakfast was exceptional for the price.
Large room, comfortable and quiet enough for a good sleep. Very close to the men arena - easy walking distance Hairdryer in the room didn't work
Booking requests for lower floor were given locality
All staff excellent, hotel overall very comfortable, meals enjoyable ,Lack of air conditioning during a rather warm spell as no windows to open , only one fan to use for cooling down , however it did not spoil a very enjoyable stay
location was good for access to shops and entertainment. bar was cosy and staff friendly. The pillow on my bed was too deep. When asked for an alternative thereh was no other options.
Clean and tidy. Not new, but great value and our Standard Double Room with a bathroom was well kept and gavel us no complaints. Close to lots of shopping and right next to the Cathedral. Great value and easy to get to from the free Mertoshuttle. WiFi was slow but our phones (Vodafone and O2) had full service so that was no issue for us.
Staff were very friendly and accommodating. No bin in the hotel room nor was there a full length mirror.
I liked the price and the room was clean and decent for price with excellent location Having brkfast and seeing staff never wash their hands and handle not only used plates where people where coughing but laying out Slices of bread, with no tongs. Completely oblivious to cleanliness and safety. I was terrified to eat my food and never came back to breakfast.