Hotell i Bilbao

Plus: Excellent location, very friendly and helpful staff. We had a very quick stay and did not have the full experience of staying at the Carlton. The concierge was very friendly offered to hold our bags while we explored the city after check out

Plus: Facilities as they stand we're terrific. Clean, contemporary. Business luxury.

Minus: Staff– a bit disorganized and not super helpful. Individually, they were polite and kind. But I expected more from a 4* hotel. Looked at me like I had three heads every time I asked for a restaurant number or a taxi. Their answer to everything was giving me a map. LOCATION. This is BARELY in Bilbao in my opinion. The hotel is literally located on the exit ramp leaving the city. It barely fit on the map of center city. If you're going for business, it's perfect. But if you plan on exploring the city, get ready to walk, take trains, take buses, etc. I would highly recommend that tourists DO NOT stay in this hotel. It's at least a 45 minute walk from the Guggenheim & most of the tourist attractions. It is KIND OF close to the Old Part, but still a 15 minute walk.

Plus: new hotel, clean and modern.

Plus: The location is truly unbeatable. Right on the river, close to the center of town, the Guggenheim, not far from the old part of town and next to a lovely park. The staff was knowledgeable, friendly, efficient, and very helpful. Room was comfortable.

Minus: The only negative parts of my hotel were that the room smelled heavily of cigarette smoke. I wish that I had been asked whether I liked a smoking or non-smoking room. Also there was construction going on outside my window throughout the night.

Plus: Staff went above and beyond to ensure our stay was amazing!

Plus: Room was huge and gorgeous. Very comfortable. Very nice and spacious bathroom. Couldn't have been happier.

Plus: Amazing location, clean rooms and friendly staff

Minus: Room was smaller than expected

Plus: Fantastiskt läge, rena rum och vänlig personal

Minus: Rummet var mindre än väntat

Plus: Two female travelers: Comfortable beds, safe, clean room. Just across the cool foot bridge to everything downtown. Good location -- walkable to the Gugg. Very welcoming of foreigners and most of the staff speaks English very well and were able to communicate complicated transit directions to me (like how to get to the bus that takes you to the airport) despite my limited Spanish. We were even able to borrow an adapter for our phones. It's not "the perfect" central location, but good price relative to hotels that are right at the city center. If you want the air conditioning to cool you room down, leave a key in the placard when you leave for the day, otherwise it turns off to save energy. Room smelled clean and fresh. We were fine with the size of the bathroom area.

Minus: The lobby sitting area needs a good dusting/cleaning and maybe new carpet in the hallways.

Plus: Eveything ok !Ateos to hotel all aorta of restaurantes bakery stores banks... Everything you need. Nice 10 min walk to the center or to museums.

Plus: Comfortable room, spacious for european standards. Bed was amazing. Very clean. Hotel smells delicious. Friendly staff.

Minus: You can hear the noise from the hallways and contiguous rooms.

Plus: Pets allowed and location, fully restored

Minus: No parking

Plus: Bekväma rum, rymliga för europeiska standarder. Sängen var fantastisk. Mycket rent. Hotel luktar jättegott. Vänlig personal.

Minus: Du kan höra av bullret från korridorerna och angränsande rum.

Plus: Good customer attention, wide common areas and rooms, good place to store mobile phones and card near head while asleep, well connected via public transport.

Minus: Improvable mattress, absence of fridge for storing drinks and food in the room. Lockers are a little bit tricky to lock.