W Miami

Recensioner

Visa omdömen som nämner

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Suveränt

sep. 2016

9,7

Läget är utmärkt. Vänlig personal.

Receptionen lobby för litet och trångt. Väggarna för tunt.
Suveränt

juni 2016

10,0

Personalen tog hand om oss

Fantastiska rum, kommer definitivt åka hit igen. Personalen var hjälpsam och tillhandahöll rum när Amoma misslyckats med att göra en reservation för hotellet. Om du är bokat hotellrum från kayak genom en tredje part, köpare undvik Amoma!
Suveränt

okt. 2017

10,0

Amazing!!!

I went with my boyfriend who lives in Colorado and we try to find as much time to see each other and make it the best we can. We were treated so amazing thanks to George and Marco. I had the best weekend with many thanks to them and we will definitely be coming back :) THANK YOU!!!!
Dåligt

jan. 2017

2,0

They are thieves

Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
Suveränt

dec. 2016

10,0

W Miami Gets It Done!

The location, the size and quality of the room and bathroom, the courtesy and skill of the staff.

We liked it. We'll come back.
Okej

okt. 2016

4,8

Dirty and bad service

Location and pool.

Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
Suveränt

aug. 2016

10,0

One hotel I would definitely return to

The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.
Bra

juni 2016

7,4

WIsh This Had Been Better

Modern, cool, hip--like all W Hotels. Unlike some, there wasn't loud music playing at 3 am at the upstairs club. View is great. Gym is good, but a bit of a haul to get to as it is in a different building.

Hotel messed up my bill quite badly and overcharged me by about $500. Only attempted to resolve after I had to intervene at check-out and again over the phone (and I still haven't seen the final refund come through via the bank). Additionally, while I was having dinner, the bartender at the restaurant came up while he was on Skype with his son and was like--"look at this beautiful woman eating by herself!" It felt a bit invasive.
Okej

juli 2015

5,4

Pool,location,bed itself was nice.

Customer service was very bad for a 5 star hotel, mold in hallways of room, dirty stained carpets, every piece of furniture was damaged and just looked bad. If I wanted to stay in a hotel 6 I could have saved 200 dollars.
Bra

maj 2015

6,5

The hotel and atmosphere were great. The best service were the bell hop and the valet service.

Untrained staff, in particular the service in the restaurant was poor! Front desk gave conflicting information are not clear when asking about restaurants.
Suveränt

feb. 2015

10,0

Loved this hotel. The concierge Jorge Rocha was so helpful, he gave us GREAT customer service. I highly recommend this hotel to anyone visiting Miami.

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