Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Hotellets läge, tyst nattetid trots centralt, Snabb och bra service i reception vid t.ex biljettbeställning, mycket rent och fräscht. bra frukost
Utmärkt läge, bra standard, trev lig betjäning, bra frukostbuffé
The location is great. The room was comfortable enough. The hotel lounge was cozy. No wireless connection, despite the hotel staff is persuaded there is one. Ethernet connection + movies overpriced. Multimedia defficiency for a 5 star hotel.
Convenient possition. Room in need of decoration for standard of hotel.
All ok excpt the air condition. Air condition was bad not cooling enough.
location II was upgraded from Junior Suit to a Executive suit which had a nice bedroom and a larger then a corridor made up to a living room.You had to watch the TV from a distance of perhaps 2 meters.There was another room with a table in the middle with 4 chairs nothing else which was useless.very small lifts.
the location is perfect to see all the sights. it's very central to the Spanish steps and with in walking distance to the rest of the city it wasn't as upscale as we thought it was going to be, and for the price breakfast should have been included
The location is excellent for a good short holiday in Rome. Central. We did not like the first room were put in: room 379: tacky and filthy carpet and aged cranky bathroom.
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
Location was excellent. On a quiet road so not noisy. Staff were not very friendly. Restaurant suggestions were not great and no irons to borrow which surprised us for a 5 star.
Location, friendliness of staff, The rooms at the 5Th floor were unproper of a 5 star hotel, the price is over to high
the view. excelent deco. no ice machine
Location Service and attitude. No internet working - wifi or hotel computers out of order
i like Mr.Luca very helpful person the terrasa was closed ..if i need ice for example i have to pay service 5 euros
The hotel is very beautiful. looks like one of the attractions in rome. The room (regular) was very big, alot of space. The location of the hotel is perfect The breakfast was OK, not worth 25 Euro tho. The table by the bed had stuff glued on it and the lamp swich was sticky, but except of it the room's cleaning was fine.
Location was unbeatable. Staff was not very helpful. Room was comfortable but nothing fancy by any means. The pillows were hard as a rock and no Wi-Fi that I could access..
The rooms, designs and the hotel staff. no nothing
Location Did not have Room booked had to pay 200 euros per nite extra for a room available. no heat, room cold .Bkft 1st day bad, got sick spent day in bed diarrhea. Great hotel at one time in need of repairs and renovation. No 5 Star. Restaurant filthy ,shower broke, electrical wires in open in room. Lived and visited Europe every year since 1961. Been to Rome 20 times worst experience.Have pic tires to compare to hotels website, big difference.Front desk not friendly or helpful
The amazing 19th century builting. It's a trip in the past. Amazing. Service.
The staff was friendly and helpfull. The central location is superior. The old world charm and beauty of the public areas, marble, frescoes and stained glass harks back to what the lap of luxury was like at the turn of the century when this hotel was no doubt reserved for the top upper class of society. Because the hotel is over 100 years old she shows her age and has not been kept up to the standards of a Five Star Hotel. She is a bit run down and in the rooms it appears that the money needed to maintain the standerd to which it claims is lacking. The glamour of what may once have been the best hotel in Rome has long since past. She is a grand old lady who is in need of some tender loving care.
Location, The luxury of the 19th century and a kind of new roman decadence... It's a political matter.....but nice ! rooms , poor of confort, decoration,bathroom, all thonks that imbeliveble for a 5star hotel..!!!! even a international plug for eletrical shave in te bathroom....
Absolutely NOTHING to like or enjoy here at all. This is by far the worst hotel I've stayed in more than 25 cities in my latest trip to Italy. When you consider this is somehow rated a 5 star star hotel (???) it is the worst value for money in the history of hotels. It is literally a 2 star hotel and a bad one - it's a hell hole and a huge tourist trap. They gave me a room with no AC and no hot water! I repeat, NO HOT WATER. On top of it all, even if I had gotten a proper room with hot water, hotel is old anyways and facilities extremely old and dirty, filthy rooms. Wifi does not work nor does 4g/3g signal. Internet access is only possible outside of the hotel. Breakfast is one of the worst I've seen in Italy (or anywhere). They did not deliver what a two star hotel would have. That's all late in the evening after a tiring trip for me and my girlfriend. After hours of discussion and no solution offered whatsoever, I was finally able to talk to the hotel manager. The manager is this French guy who barely speaks some broken English and couldn't care less. All he could say is that things didn't go as planned with maintenance and that it wasn't his fault. Out of the few things he mumbled, he may have offered a drink at the bar or something along those lines, to make up for NO HOT WATER, NO AC, NO WIFI, dirty room, lousy breakfast, and the worst service I've ever seen in a hotel or hostel or any type of housing establishment in the world. The discussion went on for 3 days and no solution was offered at all. This is by far the worst experience I've had in Italy and the worst I've ever had in any hotel anywhere (I've traveled 50+ countries). The cherry on top was the itchy feeling in the end of my stay due to what could have been bed bugs. Do yourself a favor and avoid this place at all costs. Avoid yourself A LOT of stress and a living nightmare and stay as far away from this place as possible.
Mycket trevligt bemötande. Bra service och ett förträffligt läge. Favorithotell i Rom, men såklart man kan ju inte ta med hela familjen till detta ställe. Det blir lite för dyrt.
Vi har varit där på bröllopsresa för länge sedan. Nu fick vi som då ett underbart vackert rum. Läget är bra tyst om natten pga ingen trafik.Jätte bra frukostbuffé.
Hotellets läge! Reservation för att det pågick demonstrationer med mycket polispådrag flera dagar precis utanför.Hotellet granne med parlamentsbyggnaden! Kunde inte ta oss med ordinarie buss till flygplatsern för gatan var blockerad- receptionen ordnade taxi som tog bakvägar. Fördyrade för oss Utrymningsvägarna
Bra läge i Rom. Mycket trångt i rum och badrum. Duktig serviceminded personal i receptionen. bra på språk och kunskap om kommunikationer m.m. Storleken på rummet och framförallt badrummet.
Nära till hela Rom,bra för en kortare tripp,aning för små rum men det fungerar. tunna väggar,men det funkar om man är ute hela dan.
Bra läge mitt i staden med gångavstånd till vatikanstaten och torgen i rom. trevlig och hjälpsam personal. Nej
Bra läge och bra frukost. Vi bodde på hotellet fem nätter och rummet blev städat varje dag. Hjälpsam personal. Lyhört mellan rummen, men vi hörde inte så mycket ifrån trafiken.
Standardhotell med ypperligt läge och mycket trevlig, serviceminded personal.
The location was really convenient for me – centrally located and a convenient walk to most of the attractions (even the Vatican or Colosseum are only about a 20 minute walk away) The included breakfast was decent and couldn't have been served in a better location than the rooftop garden with a good view of the city in most directions. The WiFi is an extra charge unless you book directly on their website and it was so slow and unreliable that it's not worth paying for. They had the classic signs of a hotel skimping on a professional installation: many different network names and while many of them reported excellent signal strength, the access points would usually reject connection attempts; after retrying enough times to connect the best speed I saw was about as fast as a 2G cellular connection and you'd be logged out a couple of times an hour. Until they hire a professional to fix their network, skip the frustration and go out and enjoy the city instead. Any cafe, bar, restaurant, etc. advertising free WiFi will give you something tasty for your money along with better service.
Location, location, location. Good stuff. Spectacular breakfast bar on the roof with a view of all Rome. Clean, nice. Interntet was not working. It was connecting, but not working. Spent fortune on international data before realized.
Great rooftop views of Rome
Fantastisk personal! Vi blev av med våra väskor på vägen ner o dom hjälpte oss med allt! Perfekt läge på en av dom stora shoppinggatorna med många bra restauranger/sevärdheter i närheten. Vi hade ett deluxrum o det va inte jättestort men väldigt fräscht. Storleken på rummet kunde varit lite större
Centralt och fint rum Dryg personal
Det bra läget nära många fina sevärdheter och t-bana. Gillade även det mycket fräscha badrummet!
Jättebra läge, mysigt och väldigt trevlig och personlig service. Bra med aircondition på rummet och väldigt sköna sängar. Allt var toppmodernt och fräscht. Avskalat och modernt, ett plus var det välutrustade badrummet. Utmärkt ljudisolering, hörde ingenting av den mycket stressiga gatan utanför. Frukostbuffén är continental med baguetter, parmaskinka, ost, flingor, youghurt, smör, nutella och sylt. Halva buffén bestod utav bakverk så som muffins, sockerkaka och småkakor. Hade gärna sett lite fler olika sorters bröd och pålägg samt frukt. Rummet bredvid receptionen upplevas som brötigt då man hör allt som händer i entrén morgon som kväll.
Perfekt läge i centrum. Litet trevligt hotell. Liten frukostmatsal - väntetid ibland.
location was great but not what i expected. was
The hotel was very clean, up to date, and comfortable. The staff was very accommodating to everything we needed, and tried hard to make the stay a pleasant one. Breakfast was great- delicious with excellent espresso. The bed was comfy, room was air-conditioned and modernly renovated, and everything was very clean. The location was perfect for exploring all the sights we wanted to see in Rome- we walked almost everywhere!
Hotellets läge helt perfekt ur perspektivet att kunna promenera till de flesta stora historiska sevärdheter. Även personalens bemötande och servicevillighet var berömvärd. Frukosten kunde nog ha varit bättre , det som fattades var det lilla småvarma som ägg och bacon .