Borde kunna bjuda på en kopp kaffe!
Minus: "Mi s-au pierdut bagajele !"
Plus: "The crew"
Plus: "entrance with classical music! staff was friendly. probably in top 5 flights"
Plus: "The flight attendants were quite personable and engaged."
Plus: "crew was great ,seats was better than good"
Minus: "The 34 minute flight was delayed by almost 2 hours."
Plus: "Crew was positively and smiling."
Minus: "Flight was 44 min late. Could have been on time"
Plus: "Very nice staff on board and timely departure"
Minus: "Cold during the flight"
Plus: "Everything was good"
Minus: "Red uniforms are ok but red tights awful"
Plus: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."
Minus: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Minus: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Plus: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Minus: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."
Minus: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."
Plus: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Minus: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen firstname.lastname@example.org"
Plus: "I like everithing was great . Thank you ."
Minus: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Plus: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"
Minus: "I remember a time when these flights had entertainment on them..."
Plus: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Minus: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."
Plus: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Minus: "Reschedulle of my journey to next day, everything tat followed"
Minus: "Not enough room in the seat"
Plus: "The service. Very attentive staff."
Plus: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Minus: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"
Plus: "That it is over"
Minus: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."
Plus: "Boarding on time and quick"
Minus: "Food and entertainment choices"
Plus: "Wonderful flight attendant. (I think his name was Stephen?)"
Minus: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."
Plus: "Left on time - arrived early"
Minus: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."
Plus: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Plus: "The aircraft was very clean. Very friendly crew."
Minus: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Plus: "My waffle and coffee"
Minus: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."
Plus: "surprisingly tasty meal, smooth and on time flight"
Minus: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Plus: "Would fly with them anytime."
Minus: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"
Plus: "Very nice and polite crew, great service."
Minus: "Regular breakfast was just a muffin and nothing else :("
Minus: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Plus: "Right on schedule!!"
Plus: "Pleasant flight crews on all flights."
Minus: "Cramped seating in coach."
Plus: "The staff was very pleasant"
Minus: "Very crowded plane!"
Plus: "The flight was smooth and the staff was great."
Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."
Plus: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Minus: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"
Plus: "Baggage in Riga was available the moment we got to the carousel."
Minus: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."
Minus: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."
The flight staff was nice. The pilot was a bit erratic with the plane.
It never happened. How could you ask me to write a review of something you are not aware of never happened????
Short flight, came on time.
Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."
Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."
Minus: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."
Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"
Plus: "Reliable airline."
Minus: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Plus: "Crew was thoughtful"
Minus: "Seats were uncomfortable and the food was not worth eating"
Minus: "Luggage did not arrive."
Plus: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Plus: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Minus: "There was no in flight entertainment. Not that was really needed it with such a short flight."
Plus: "Super service. From gate in Frankfurt to Rome."
Minus: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."
Plus: "The airline staff was great. Everyone really helpful."
Plus: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Minus: "The seat and service."
Plus: "The flight attendants were wonderful."
Minus: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."
Minus: "Dem måste ändra tiden"
Minus: "Flyg stå still gör an och half timma I Frankfurt"
Plus: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Minus: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."
Plus: "Good service."
Plus: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Minus: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."
Minus: "no screens"
Plus: "Much shorter flight time."
Minus: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."
Minus: "Seems like they want to nickel and dime you for everything now..."
Plus: "It was overall a great flying experience."
Minus: "One of my connections was way too short. I almost missed my flight. I had to run!"
Plus: "Boarding was automated gates was easy."
Plus: "Once again, the in-flight crew was excellent."
Minus: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."
Plus: "There's nothing much that's positive to say about this leg of our journey."
Minus: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"
Plus: "The service to clients number one. I like"
Plus: "Served sandwiches even though 1.5 hour flight."
Minus: "Slow and unorganized boarding. Crew was not outwardly friendly."
Minus: "Lost a whole day and a half of vacation!"
Minus: "Having to go through passport control and security a second time took too much time for the connection between flights."
Plus: "Nothing good to say"
Minus: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"
Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"
Plus: "Efficient crew. Quick service, quick flight."
Minus: "No negatives."
Minus: "2 hours delay on a 1 hour flight."
Plus: "Plane was clean, crew nice and courteous."
Plus: "Food and service were good"
Minus: "Flight was 30 minutes late to board and it was very crowded, so we ended up leaving an hour late (but made up most of the time)."
Plus: "Same as above."
Minus: "Same as above."
Minus: "Short flight so no entertainment provided or needed."
Plus: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"
Minus: "Delay for one hour"
Plus: "The crew. They made an uncomfortable flight acceptable."
Minus: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."
Minus: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."
Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"
Minus: "Planet var trasigt"
Plus: "Excellent service. Excellent food! So thoughtful."
Minus: "Seat is not premium."
Bättre frukost och fler filmer översatta till svenska. Men överlag bra.
Ingen av skärmarna fungerade på flyget, vilket är väldigt dåligt när det är en så lång resa
Checkade in golfklubbor och Finnairs personal såg till så att vi fick betala 2 gånger. Helt oackseptabelt!
Ända bättring skulle vara att kunna ge rätt gate på bordningen vid byte i Helsingfors ( var fel/ ändrat) både gånger 😉😊 (kanske inget med er att göra…) Annars jätte nöjd med alla fyra flyg med Finnair, trevlig och hjälpsam personal.
Bra Bolag! Ordning o reda
My flight was cancalled how can I give recension ?
Vi gick och ankom innan tidtabell. Fick ett glas blåbärssoppa ombord. Trevlig bestättning.
Plus: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Minus: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."
Plus: "Clean plane, comfy seat"
Minus: "Chaotic boarding"
Plus: "Clean, relative new plane"
Minus: "More than 90 min late "due to late incoming plane" which caused me trouble when swapping to an other flight on arrival"
Minus: "Just det här flyget var varmt och det saknades möjlighet att sätta på fläkt. Maten smakade ganska kemikaliskt."
Plus: "Nice crew."
Minus: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."
Plus: "Everything was on time"
Minus: "I couldn’t change my seat"
Plus: "Food was all right because the flight didn't depart from Finland and catering was from a non-Finnish supplier. Hurrah!"
Minus: "Stewardesses announced that only chicken is available, regardless of any special meal requests (vegetarian etc..). Eventually special meals were located, but not before passengers specifically demanding for them. WTF. Finnair generously pours you a half an glass of wine with meal, for anything more you have to pay for. Supposedly you can buy snacks with money, but there were no menus or pricelists to be found in the seat pockets. Touchscreen functions were barely working on my entertainment screen, the remote control didn't work altogether. WIFI didn't work at all."
Plus: "the food was decent, the people were nice"
Minus: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."
Plus: "nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!"
Plus: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Minus: "General airplane room issues"
Plus: "They were on time"
Minus: "Low level service, quarrel at the check in about size of the hand luggage (fits all standards, excepts self imposed Finnair rule <8 kg). Poor to no service."
Plus: "Movie choices were good."
Minus: "It was cold and very little leg room. Food was barely warm"
Plus: "I made it home safe."
Minus: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."
Plus: "The food and the crew were excellent."
Minus: "My family's seats were separated by several rows. The airport gate was not manned until several minutes before boarding time. We had to ride a bus to board the plane. There was an extra passport check. The plane had a very old and outdated entertainment system."
Plus: "Excellent service!"
Minus: "The boarding control in JFK, Terminal 8 is extremely slow. It had taken about 2 hours to get in. Arrgh!"
Plus: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Minus: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."
Minus: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Plus: "Crew was fine. Uncomfortable seats bearable for the short flight."
Minus: "16 hour overnight stop at helsinki airport."
Minus: "This flight was delayed 5 and a half hours and did not arrive into Chicago until almost midnight."
Plus: "Nice crew"
Minus: "old plane, not clean, flight delayed not airlines fault"
Plus: "Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again."
Minus: "They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question."
Plus: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Minus: "Bag collection was chaos and took too long, it's not such a busy airport"
Plus: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Minus: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."
Plus: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Minus: "Having to pay to reserve seats."
Minus: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."
Plus: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Minus: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."
Plus: "That I made it safely to my destination. Updates from the cockpit were appreciated. Plane was nearly empty, so I was able to stretch out over severa seats."
Minus: "I haven't heard good things about American Airlines, and now I know why. Probably the oldest plane in the fleet. Entertainment was 2-3 fold down screens from the ceiling. I can't remember the last time I flew on a transatlantic fight with no entertainment- nearly 20 years ago I'm sure. Airplane food is never great, but food options were worse than normal. American Airlines customer service at JFK was horrendous, resulting in several passengers missing their flight. (I was there if 4 hours to spare, but had to wait 1hr+ to have my birthdate changed in the system.)"
Plus: "I like the Airbus A330 model's that AA flies from Charlotte on European destinations. They are the former USAir A330's and they are nice both in business and economy. There are no premium economy seats on this version. And Charlotte is an excellent airport to fly from/to."
Minus: "I wish there was a premium economy offering on this plane. The first row of economy is sold as such but is really nothing like prem economy apart from additional legroom."
Plus: "The crew was very much professionals, worked fast."
Minus: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Plus: "The onground staff at CDG was nice. The bus ride to the planes was not."
Minus: "Entertainment system does not work. Since this is a technical aspect about the airplane that I CAN judge, I wonder about the parts that are invisible to me. Are these planes actually air worthy?"
Plus: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Minus: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"
Plus: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Plus: "Punctual and very good service from friendly crew"
Minus: "They don't give you options about what kind of food you prefer like carne / pasta , there is just one menu option. Any kind of snack between the two meals in a 11 hours flight. If you get hungry you will have to buy snacks on board . No legroom"
Minus: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Plus: "For economy it felt roomier than other flights I have taken recently. Enjoyed the food the movies and the cabin staff."
Minus: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."
Plus: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Minus: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."
Minus: "Smooth flight Arrived early."
Plus: "Food and service"
Minus: "Seats were very small"
Flyget blev inställt 10min innan avgång…
Mycket trångt i och mellan stolarna
Jag åt ingen mat och det fanns ingen underhållning, så jag vet inte om dessa.
Ingen åsikt om mat eller underhållning eftersom det inte fanns.
Allt fungerade som det skulle
Plus: "To reach the goal."
Minus: "Food. Time."
Plus: "Boarding process was smooth."
Minus: "Cramped seats, at least it was a short flight."
Plus: "Competent crew"
Minus: "Flight was badly delayed."
Plus: "Fairly easy boarding process and nice staff"
Minus: "Delayed about an hour once all boarded"
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Plus: "Easy, efficient"
Minus: "Entertainment, food, comfort"
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Minus: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Plus: "The food was great and the staff were excellent."
Minus: "The entertainment selection was limited and there were no live channels - just prerecorded content"
Plus: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Minus: "Placering av resesällskapet"
Minus: "Försening 1,5 timme"
Plus: "The food and entertainment on board is great. I was very pleased with how they organized the checking of bags and the fact I picked it up at my final destination without any issues and right on time."
Minus: "Some of the staff at the check in desks can be very rude. Also, on my initial flight, they closed the check-in early and left many of us stranded without knowing who to talk to and how to manage to get on the plane. When someone from SAS finally came, I was told I would be escorted through security and most into the plane but then the "manager" or whoever was in charge denied it. The plane did not leave for another our and instead of arguing with the costumers they could have just helped us get on the plane. It was unfair of them to close the check in desks early and on top of that to catch a plane the next day they wanted to charge and exorbitant fee. I Wii never fly SAS again."
Plus: "Nice interior and good IFE on long haul."
Minus: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."
Plus: "Staff efficient."
Minus: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."
Plus: "Aisle seat"
Minus: "Nothing was complimentary"
Plus: "Seats were comfortable. Nice crew very friendly and attentive"
Minus: "No in flight entertainment, but nice overall flight. Would do it again"
Minus: "The seats were very uncomfortable"
Plus: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Minus: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."
Minus: "Charged 70 Euros for one bag. Expected to pay something but thought that was a bit much. Plane could've been more neat."
Plus: "För många spanjorer"
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Minus: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."
Minus: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"
Plus: "Crew were pleasant."
Minus: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."
Plus: "Comfortable seats and attentive crew!"
Minus: "Old movies not up to date."
Plus: "Boarding was quick and efficient."
Minus: "Flight attendants were not friendly."
Plus: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Plus: "Easy kiosk check in, baggage drop off, good service."
Minus: "No advance discussion about emergency exit row seating requirements, and we were not allowed to even have a paperback book to read in this row. The flight was full and boarded, so not able to change seats."
Plus: "They were very accommodating to alternate diets. All staff were very friendly and helpful"
Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"
Minus: "I paid for internet but it never worked"
Plus: "On time...and the staff was great"
Minus: "Seat cushions"
Plus: "The flight was fine."
Minus: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."
Plus: "The flight was pretty smooth considering it was a small plane."
Minus: "I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space."
Plus: "Entertainment was good."
Minus: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Minus: "Paid for high speed WiFi Could not even check my mails"
Minus: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Minus: "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."
Plus: "Smooth experience, no problem."
Plus: "Seats were comfortable"
Minus: "Change in gate was not anounce"
Minus: "Nothing except control for entertainment didn’t work"
Plus: "Boarded and departed gate on time. Efficient."
Minus: "Not the friendliest."
Plus: "Was on time"
Minus: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Plus: "Quick efficient boarding - on time."
Minus: "Not terribly comfortable seats but for short haul flights, just fine."
Minus: "Too late and not too much Information about that"
Minus: "The flight was delayed and we could not check in online from home."
Minus: "There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already."
Minus: "12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English."
Plus: "The crew was friendly and helpful!"
Minus: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Minus: "Fligjt canceled, bad customer support, lost bag"
Plus: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Minus: "Vegetarian hot meal option was a little strange, but not terrible."
Plus: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Minus: "Nothing of note."
Plus: "The two staff I randomly meet and ask for questions"
Minus: "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."
Plus: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Minus: "Nothing really, just a typical budget flight."
Plus: "Arrived to Seattle on time."
Minus: "I did not know what airline, crew flew me to Seattle."
Minus: "Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)"
Minus: "My flight was delayed and because of that I lost my next flight in London , cost me money and time , having to go to another airport in a bus for 1 hour and 30 min ride to catch a new flight the same day that I had a pay. Thank you eurowings! Not"
Plus: "Everyone was nice."
Minus: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"
Minus: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."
Minus: "Is there anything more to say?"
Plus: "I received a little meal. Pleasant manner of staff."
Minus: "No problem"
Plus: "Spacious seating for a budget airline."
Minus: "Nothing. All good."
Plus: "legroom was ok but i paid for it"
Minus: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."
Plus: "Flight was OK"
Minus: "Departure time was not as expected"
Plus: "It was a short flight and fairly uneventful. Comfortable airline."
Minus: "When I arrived at the airport in Naples it was impossible to find the check in desk. I asked at Lufthansa and was told that someone would show up at 09:50 but my flight left at 08:40. I was then told that I should be looking for Eurowings. Not a problem except that it is very unclear where their check in desk was. I stood around for 20 minutes asking anyone who would help me where the desk was. We were finally notified at 8:40 that eurowings was the last desk in the aisle."
Plus: "Very nice plane with the most legroom I’ve ever had"
Minus: "The flight was delayed about an hour"
Plus: "smooth flight"
Minus: "boarding took too long"
Minus: "- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins"
Minus: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"
Minus: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Plus: "Check in was easy, employee was pleasant."
Minus: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."
Minus: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"
Plus: "Overall accessibility, timing, response from check in attendants, and flight attendants, and comfort."
Minus: "The last minute gate change where I imagine may be necessary, there were no announcements or follow up info, save the alert I received from the kayak.com app on my phone. This could've presented a big problem had my mobile not been charged."
Plus: "Service onboard was very efficient. Flight was short"
Minus: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Plus: "Nice aircraft (new, pleasant atmosphere), on time departures, very courteous and prfessional staff, clean plane"
Minus: "crippling amount of room between seats, so little that everyone must stand, turn around, and grip the seat back behind themselves to slide out. We deal with it because this is the world we live in. The new thing in Europe - if you didn't purchase a ticket that includes drink and a snack, you are s.o.l. (best to grab a snack to take on board)"
Plus: "Excellent service. Great food and drinks."
Minus: "Delayed. Our bags didn't make the connection."
Minus: "First leg of flight was delayed by fog. OK... it happens, but almost every customer facing employee along the chain gave wrong information and/or had no inclination to help. Spent an hour going from pillar to post at DUS having been told to retrieve bag from incoming carousel. Told several times it wasn't there and would meet us in DRS. Of course it wasn't. Frankly I've had more help from airlines in the least developed parts of the world. Lufthansa Group.... you must be joking."