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Located with in walking distance to the Gas Lamps District, Petco Park, water front and many more areas that I like. Clean rooms and friendly staff. Every year me and the wife go on a little get away and we always stay here.
Well kept room Terrible wi-fi and 17USD / day upgrade is utterly ridiculous
Location is great being right off the bay, convention center next door. Views of downtown and Coronado island were stunning from our room. Parking runs between $30-$40 per night, which wasn't included in the original booking costs. On site restaurant had bad reviews; fox bar was decent.
Clean and comfortable It would appear people mostly come here too party. The first night there was a party at a the end of the hall and a large case of empty beer cans in the hall in the morning. The second night We were woken at about midnight to screaming and carrying on outside our room, literally outside our room. We asked the partiers to be quieter but gave up when we saw it was > 15 people in the hallway. They quieted down at 0300.
View from room was spectacular . Beds very comfortable Booked a view room on line requested a refrigerator got to hotel was told that I did not book that room and it would be $ 35.00 dollars more a night for view room . No refrigerator. 2 days without housekeeping had to call front desk to get room cleaned.
It is on the bayfront and has restaurants and close to Gaslamp. On the first morning of our stay, the housekeeping supervisor with her clipboard came banging at our door at 8am. She didn't stop until we jolted out of a deep sleep to answer the door. When we came to the door she pretended not to speak English. The parking is $35/day. There is no fridge in the room. The duvets had stains and smelt bad.
We loved the location and he cleanliness. It was very quiet and the room was extremely comfortable! We did like the view but wished there were more pictures online so you can get a good feel of the view you're paying for. I believe it would be helpful for further bookings.
The locations was great next to the convention center and Gas Lamp. Also close to food and shops. Clean, renovated and felt luxurious.
Price point and location We got a handicap room and I'm a Hilton member. No love there and it was my anniversary no love there!
Oh the views from the rooms on the upper floors are incredible. Rooms are average size, and much smaller than the Marriott and Hyatt which are close by. Parking $35 a day what a ripoff. My daily rate for the car rental was less. It was difficult to find the Fox Sports Bar as you had to go outside. Hotel needs to have better signage.
Location Given room with bad view. When others were available with good view.
Loved the comfort of the hotel and the location Nothing
The Woodstock suite was awesome the room with balcony was great. The restaurant Mary Janes was very good and Robbie the concierge was very helpful. Fun place to be After checking in and not an early check in were were barged in by the cleaning staff. That could have been embarrassing, right! Then I get an email a day after checkout with a 93.00 minibar charge we took 2 waters and two beers, even at crazy assed minibar prices that doesn't add up to 93.00. It is disappointing because we really had a good time and I like the hotel and their staff, but I don't like being screwed!
Fine hotel Was charged for a king suite and received a regular room. Haven't received the credit yet.
Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor. After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.
The exhaust fan in the bathroom was so loud that it disturbed our sleep even with the door closed.
The room decor and layout was very modern and had a nice feel to it.The staff was very friendly and nothing but helpful when needed. Couldn't have asked for better service. The mattress was a bit too soft for my liking. Also the walk in shower looked great and the dual shower heads were nice but it caused large amounts of water to pool up where you're supposed to dry off
Location was great. Right at the start of the Gaslamp District. Walking distance to many great restaurants and bars. Close to the baseball stadium. Staff was friendly and offered good suggestions for dinner. Gym was nice. Arrived on the day of a baseball game. Road closures made it difficult to get to the valet drop off point. Valet only. Cannot park your own car. Wish the hotel room was more clean. Lots of items in the room (i.e. Snacks and items for purchase) that hadn't been swapped out in a long time. For a 4 star hotel I expected a little more. Room needed a refresh - signs of wear and tear.
The bed was very comfortable and my view was amazing! One of my towels was dirty upon arrival.
Great location, great staff, clean, funky and fun. Rooms are small and water pressure sucks.
Tech /music accesbility. Hospitality. Clubs, bars, and restaurant in the building Price for parking
Stop charging resort fees. Include microwave and minifridge in each room.
Nice Location High price
Solid hotel as always Front desk clerk who checked us in was not professional and quite curt. Train your staff for those who travel far distances who deserve a little common courteously, will you?
I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.
Loved the location, bed, look and feel of the room, and the staff. I stayed in a water facing room with a (sort of) balcony on the 20th floor. It was a tremendous view I had a fantastic time. Couldn't possibly be closer to gas lamp district The room was a bit small and unequipted for the price per night. No microwave or refrigerator unless you call and ask for one to be sent up which was a bit tedious. Overall only complaint I could have
friendly staff, very clean rooms, beautiful view, accessible inconvenient parking fees for valet, no fridge in rooms, pricey
Very clean, comfortable bed, nice staff, perfect location, and great view from the 17th floor. N/A
Its was clean staff was amazing I have nothing that we didn't like
Very friendly and helpful employees everywhere! Need better nacho chips
Staff was very courteous, rooms were clean and well stocked, beds were comfortable and had clean sheets. Clise to bars and restaurants. Overall very comfortable. Location is a bit far from the beach
it's a great location. Easy access to any part of sd. Our neighbors were partying until 4 am despite complaints. Hotel did not do anything about it.
Facilities were very well kept. Room was very nice, and looked out over the Bay Area. Great location to GasLamp Quarter, restaurants, and connects to Petco Park. Great proximity to the convention center. Staff was accommodating. Concierge and valet staff were very knowledgeable on good places to eat/see in San Diego and other surrounding vicinities such as La Jolla, Coronado, etc. Also, got a little discount on zoo tickets by purchasing them at the hotel. Valet parking is a little steep. They charge $40.00/day. I agree they should charge for the service as its quicker and easier for someone to park your car and bring it to you, but $40.00/day is a little high. On the upside, you can use it as much as you want.
The room was clean and well laid out. The bed was comfortable, and the windows was nice and big. The bathroom stayed humid/moist for a long while after taking a shower.
Staff were very nice. Clean hotel. Very accommodating I got charged $42 fot valet parking. Valet parking should be free. You are already spending money in staying in that hotel why wouldn't the valet parking be included?? That's one thing I was Not happy about.
Loved the room and location At check in, the young man at the front desk seemed a little condescending and rude.
They gave my Wrong room
Two-minute walk to the exhibit halls and lots of shops and restaurants just outside the hotel doors. Central location for site-seeing as well.
Very expensive parking
Hotel was excellent location. From the minute we drove up to valet to checking in and out, customer service was great. Right in the main location of downtown gaslamp, next to Petco park which we were there for the All Star game. Had an amazing time. Would definitely stay here again. Customer service, location and hotel. Room was comfortable.
Convenient location, friendly staff. Super corporate, fixtures seemed old, rooms poorly ventilated.
Staff was friendly and helpful. Room quality didn't meet expectations for rates and hotel appearance.
Location is amazing!! Very clean! Nice staff Didnt end up getting a room with two beds like I had reserved because I booked through a third party.
The hotel was lovely and the concierge was super helpful in finding me a place to get a relaxing mani-pedi.
Room was nice and clean. The view was great. Location was great, located is in the middle of gas lamp and the convention center to take the ferry to Coronado. No self parking garage. Valet only at $47 a night.
Very good location for the Gaslamp Quarter Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.
Room per night was cheap 120... plus tax... I was there for comic con...it's a hotel it's not a 4 star hotel though...maybe for location but the amenities are very basic and the guy there was rude at the front desk.
Staff were really friendly. Room was very nice and rooftop pool was very cool. Location to the gas lamp and ballpark is perfect. $45 overnight parking.
the room was clean, location was great, bed was comfortable, rooftop bar was great! they overbooked and tried to send me to la jolla!
Very nice rooms,very clean and staff was very nice and helpful I had a corner room with construction going on on both sides till late in the evening to first thing in the morning. Couldn't open the curtains do to construction works just outside very noisy stay.
I was content with everything for sure I won't hesitate to stay there next time while in San Diego
Everything was so nice! My room was really great, spacious and comfortable. The happy hour was fun, and the pool was so welcome after no sun on the East Coast. It was a great location for going to a convention - I could hop back and forth easily. The only negative I can think of is that my room could have used some kind of chest of drawers or a dresser to put my clothes away. That's really a small thing, huh?
Great location. Expensive parking. Probably slightly more enjoyable when construction is not going on all around the hotel. Complimentary beer/wine great addition. Room was clean but there were a few areas to improve: Bathroom cieling had some moldy/discolored spots and the housekeeping staff forgot to remove banners the previous guests had placed in the room "Bride to Be" ... that was a bad start. But the staff were very friendly apologetic about that. Overall great trip and the location cant be beat!
excellent restaurant in hotel, many excellent restaurants nearby Difficult to identify the front entrance!
Great location, close to petco park and the gas lamp district. The complimentary wine/beer at 5pm was a nice touch, as was the strong coffee in the morning. The room was nice and the jet tub was awesome. Wish I had stayed on Sunday for the free yoga class! The bed was very creaky and even when rolling over my husband and I were waking each other up. Great hotel if you are in the party mood, but if you seek R&R, the partiers might keep you up.
The service was great! I didn't like that I booked it on kayak. I could have received a better deal by just calling the kimpton.
Gas Lamp quarter is a happening place. Lots of good restaurants and bars. Great pool deck lounge w bar at the Solamar. Friendly staff w attentive valet team. Shower didn't adjust, spray was not right. Bathroom outlets not fixed to wall properly. Pillows thin and cheap feeling.
Great location walking distance to food and bars/clubs. Rooftop bar was good but overpriced drinks The beds were really small
The location is great, right in the Gaslamp Quarter. Everything is walking distance. They charge for US$30.00 for an overnight valet parking. There is no other possibility to park anywhere nearby. I think 30 dollars is a lot for it,. or they should include this in the hotel room rate so the guests will not feel that they need to pay some more extras.
Everything was very clean, tidy and the staff made you feel at home. The room was very spacious and comfortable. The night time hours were quite noisy due to guests in rooms close by coming and going around midnight/1am.
Roof top bar is a lot of fun No swimming pool
it right by Petco Park, you can see the baseball game from our room no pool or hot tub, parking was incredibly high $32
Again the staff was excellent, from the valet guy to the maids, they all go beyond there line of duty. The room I stayed looked like one of the older ones that hasn't been updated, the beds were worn and very lumpy, the shower did not work properly.
convenience to Petco Park, Seaport Village, & the Midway carrier lack of free parking
the front desk was very accomodating to any questions or requests we had
Really liked the Hotel. The location was great. Service was excelent. We will stay there again.
Early check-in, option to add microwave, fridge and a crib, friendly staff and fast service. $15 self parking per night right across the street. Small restaurant, no swimming pool or a gym.
I loved how helpful the staff was. The interior design is very modern and gives you the home feeling of comforability. I would definitely pick this hotel if I were to come to San Diego again. I was running a half marathon and had to pick up my car at 4am from valet and they took a little while to answer the phone. So that was a bit of an inconvenience.
The bed was super comfortable. I like the European duvet style without the bed cover that doesn't get washed. The whole hotel was styled in a very contempory, upbeat and cheeky sort of way. There were many thoughtful touches I appreciated. I had a quiet night of sleep in comfort.
Nice urban modern boutique hotel with great location. Park a block up for $15/night. Would definitely stay there again.
The location and design is great. The staff is nice. The rooms are comfortable. A microwave & fridge would be nice.
Space,cleanliness and kitchen, will definitely recommend. Parking valet is $41, ouch !!!!
I liked everything. Great location right in the middle of the Gaslamp Quarter, friendly and helpful staff, downstairs bar, clean and spacious room, nice decor, free wifi, and the mobile check in via text was a cool feature. $40 valet is the only parking option offered by the hotel, and although I didn't have a problem with the service, a discount for hotel guests would be nice
Overall great experience
The room was clean and comfortable. The location for functions at he Convention Center is excellent.
This hotel is in the perfect central location, closed by to all the main attractions in San Diego. Staff very professional, always helpful and room was very clean and very modern bathroom. Paying for parking. I wish parking was included in the hotel reservation. Overnight parking is $40 a day, which I feel is a lot of money.
The staff was superior-friendly, warm and went out of their way to be helpful. I did not feel secure using the exercise room. Downstairs, secluded and next to a work room or garage. Same price as Marriott Marquis
The wifi is free and decent. Very close to the Gaslamp Quarter with lots of shops. Discount tickets to SeaWorld and the ticket last 2 days. Free breakfast. And some nights free dinner. No elevator in the 4 floor building. Cannot use the laundry until after 3 pm.
Great location - walking distance to everything - easy going & pleasant staff onsite 24hr a day - One of the windows in the 4th floor were I stayed didn't have a screen on it.