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Well kept room Terrible wi-fi and 17USD / day upgrade is utterly ridiculous
Clean Horrible View
Located with in walking distance to the Gas Lamps District, Petco Park, water front and many more areas that I like. Clean rooms and friendly staff. Every year me and the wife go on a little get away and we always stay here.
Oh the views from the rooms on the upper floors are incredible. Rooms are average size, and much smaller than the Marriott and Hyatt which are close by. Parking $35 a day what a ripoff. My daily rate for the car rental was less. It was difficult to find the Fox Sports Bar as you had to go outside. Hotel needs to have better signage.
Clean and comfortable It would appear people mostly come here too party. The first night there was a party at a the end of the hall and a large case of empty beer cans in the hall in the morning. The second night We were woken at about midnight to screaming and carrying on outside our room, literally outside our room. We asked the partiers to be quieter but gave up when we saw it was > 15 people in the hallway. They quieted down at 0300.
It is on the bayfront and has restaurants and close to Gaslamp. On the first morning of our stay, the housekeeping supervisor with her clipboard came banging at our door at 8am. She didn't stop until we jolted out of a deep sleep to answer the door. When we came to the door she pretended not to speak English. The parking is $35/day. There is no fridge in the room. The duvets had stains and smelt bad.
The locations was great next to the convention center and Gas Lamp. Also close to food and shops. Clean, renovated and felt luxurious.
Location is great. The view from our room was beautiful. Comfy and clean room. Too expensive. $35-$50 for parking. 18% gratuity upcharge for everything along with all their fees. No fridge in room. Ac didn't work well.
Loved the comfort of the hotel and the location Nothing
Price point and location We got a handicap room and I'm a Hilton member. No love there and it was my anniversary no love there!
View from room was spectacular . Beds very comfortable Booked a view room on line requested a refrigerator got to hotel was told that I did not book that room and it would be $ 35.00 dollars more a night for view room . No refrigerator. 2 days without housekeeping had to call front desk to get room cleaned.
Location Given room with bad view. When others were available with good view.
Loved the location, bed, look and feel of the room, and the staff. I stayed in a water facing room with a (sort of) balcony on the 20th floor. It was a tremendous view I had a fantastic time. Couldn't possibly be closer to gas lamp district The room was a bit small and unequipted for the price per night. No microwave or refrigerator unless you call and ask for one to be sent up which was a bit tedious. Overall only complaint I could have
The room was clean and well laid out. The bed was comfortable, and the windows was nice and big. The bathroom stayed humid/moist for a long while after taking a shower.
friendly staff, very clean rooms, beautiful view, accessible inconvenient parking fees for valet, no fridge in rooms, pricey
Facilities were very well kept. Room was very nice, and looked out over the Bay Area. Great location to GasLamp Quarter, restaurants, and connects to Petco Park. Great proximity to the convention center. Staff was accommodating. Concierge and valet staff were very knowledgeable on good places to eat/see in San Diego and other surrounding vicinities such as La Jolla, Coronado, etc. Also, got a little discount on zoo tickets by purchasing them at the hotel. Valet parking is a little steep. They charge $40.00/day. I agree they should charge for the service as its quicker and easier for someone to park your car and bring it to you, but $40.00/day is a little high. On the upside, you can use it as much as you want.
Very friendly and helpful employees everywhere! Need better nacho chips
Staff were very nice. Clean hotel. Very accommodating I got charged $42 fot valet parking. Valet parking should be free. You are already spending money in staying in that hotel why wouldn't the valet parking be included?? That's one thing I was Not happy about.
Staff was very courteous, rooms were clean and well stocked, beds were comfortable and had clean sheets. Clise to bars and restaurants. Overall very comfortable. Location is a bit far from the beach
Solid hotel as always Front desk clerk who checked us in was not professional and quite curt. Train your staff for those who travel far distances who deserve a little common courteously, will you?
I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.
it's a great location. Easy access to any part of sd. Our neighbors were partying until 4 am despite complaints. Hotel did not do anything about it.
Its was clean staff was amazing I have nothing that we didn't like
Great location and very nice staff (did a lot extra due to it being my GF's Bday). No
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Location, staff attitude and willingness to go the extra mile. Property was very well kept, service, from valet to restaurant, was excellent. Friendly, pet-acceptance, was a plus great pool area TV watching in room was not same in bar, should be able to watch game in room or in the bar area. Two differnt tv packages seemed senseless.
Room was dirty
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Very modern hotel, friendly staff and great location to many shops and restaurants Bed wasn't very comfy
Perfect location for Gas Lamp bars and food.
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Awesome location for Halloween celebrations!! Had so much fun! Lots of places to go within walking distance. Didn't have to leave the hotel except that we wanted to people watch. The costumes were amazing! Can't beat the Gaslamp for Halloween!
Near the convention center and very comfortable. No complaints
Location, unique decor. The gym room is tiny! And the room wasn't huge either. So fed up with 4&up star hotels forcing you to get out of your room in order to get a decent coffee or breakfast and not offering really anything except decoration.
This hotel is very chic and modern loved everything about it!
The rooms are great and I specifically liked the bathroom accessoires (like shampoo, bath rope et cetera). On weekend-days, their nightclub on top has very, very loud music. I couldn't sleep because of it. They should tell you this in advance, for this price you expect a good night's sleep.
Great decor,rooms,location and staff.
I love the hotel. Rooms were big & well appointed. There were lots of complimentary options like water, juice, Keurig coffee & tea varieties, wine after 5pm, expresso & treats in lobby, shower, bed, pillows. Room service was terrible, my steak was super well done but lots of excellent restaurants near by.
Great vibe. Beautiful Hotel. Great staff and service. Loved the rooftop pool. A little noisy. The room was on the 5th floor and there was a frequent rumbling sound coming from what sounded like above us. It made it difficult to sleep. I needed ear plugs.
Service, Service, Service!!! Perfect! Justin at the front desk was exceptionally helpful
Top rate friendly staff. excellent accommodations. centrally located. the location, although centrally located was very urban and close to some what appeared to be homeless shelters. I didn't have any problems and it was fine, but I think awareness of surroundings would need to be stressed.
The shower The fact that we had to pay 30 USD per day for parking our car. This should be part of the room for guest with reservation. 60USD is too much for simply keeping your car in the place you are staying!
The reception staff was very helpful.Good room with great bathtub.Very nice breakfast. I had to have a credit card to check in even though i had the full roomrent in cash.They wanted to block 2000 Dollars for a two night stay costing 460 Dollars.The manager was very helpful and we sorted the problem but its still shocking that you have to be in the possession of a credit card to being able to stay at any given hotel
Gym was ok... pool rooftop wad excellent. Location to convention center was excellent No drawers in room shower was terrible. ...Just a wand...no nozzle above
very nice hotel, design, modern, great location in gaslamp quarter, internet free the room is a bit small
Bed was comfortable, good size room, clean, nice staff, great breakfast at restaurant, good drinks at night! Pool area was very cramped...people ended up just laying on towels on the cement...not enough umbrellas
Really liked the Hotel. The location was great. Service was excelent. We will stay there again.
Great location walking distance to food and bars/clubs. Rooftop bar was good but overpriced drinks The beds were really small
the front desk was very accomodating to any questions or requests we had
Early check-in, option to add microwave, fridge and a crib, friendly staff and fast service. $15 self parking per night right across the street. Small restaurant, no swimming pool or a gym.
Roof top bar is a lot of fun No swimming pool
it right by Petco Park, you can see the baseball game from our room no pool or hot tub, parking was incredibly high $32
convenience to Petco Park, Seaport Village, & the Midway carrier lack of free parking
Again the staff was excellent, from the valet guy to the maids, they all go beyond there line of duty. The room I stayed looked like one of the older ones that hasn't been updated, the beds were worn and very lumpy, the shower did not work properly.
The location is great, right in the Gaslamp Quarter. Everything is walking distance. They charge for US$30.00 for an overnight valet parking. There is no other possibility to park anywhere nearby. I think 30 dollars is a lot for it,. or they should include this in the hotel room rate so the guests will not feel that they need to pay some more extras.
Everything was very clean, tidy and the staff made you feel at home. The room was very spacious and comfortable. The night time hours were quite noisy due to guests in rooms close by coming and going around midnight/1am.
The location and design is great. The staff is nice. The rooms are comfortable. A microwave & fridge would be nice.
I loved how helpful the staff was. The interior design is very modern and gives you the home feeling of comforability. I would definitely pick this hotel if I were to come to San Diego again. I was running a half marathon and had to pick up my car at 4am from valet and they took a little while to answer the phone. So that was a bit of an inconvenience.
Nice urban modern boutique hotel with great location. Park a block up for $15/night. Would definitely stay there again.
Overall great experience
The room was clean and comfortable. The location for functions at he Convention Center is excellent.
Space,cleanliness and kitchen, will definitely recommend. Parking valet is $41, ouch !!!!
I liked everything. Great location right in the middle of the Gaslamp Quarter, friendly and helpful staff, downstairs bar, clean and spacious room, nice decor, free wifi, and the mobile check in via text was a cool feature. $40 valet is the only parking option offered by the hotel, and although I didn't have a problem with the service, a discount for hotel guests would be nice
This hotel is in the perfect central location, closed by to all the main attractions in San Diego. Staff very professional, always helpful and room was very clean and very modern bathroom. Paying for parking. I wish parking was included in the hotel reservation. Overnight parking is $40 a day, which I feel is a lot of money.
The staff was superior-friendly, warm and went out of their way to be helpful. I did not feel secure using the exercise room. Downstairs, secluded and next to a work room or garage. Same price as Marriott Marquis
The rooms are very clean and huge, very well equipped and maintained. There might have been fleas or bed-bugs.
Nothing Holes in the walls and stains on the walls were mildly entertaining............ Breakfast, the fact that the pictures on the internet were not at all what the hotel was like. E.G. no pool
near the trolley. the safe didn't work. The extractor fan in the bathroom was very noisey
I liked that it was cheap compared to other hotels around the area. I was raised around a rough neighborhood but even some of the individuals staying there or around didn't seem like people in their right mind, one of the nights the people next to us argued all night threw beer bottles at the walls and even kicked our door a couple times until I went out there and tried to see what there problem was. Told the clerk and he said he was going to contact the law and he never did had to stay another night and the people staying in that room didn't get kicked out or told anything about there actions from the night before, you live and you learn never staying there again.
Large room with internet,they had a good Mexican restaurant called RIVA'S 4 blocks away. This hotel should not have the word downtown in its name since it was very far from downtown, and had little services near by. Call your taxi ahead of time to get to the airport since the hotel had to call twice to get my taxi.
I like that it was cheap and still close to downtown They had broken appliances and they were not replaced. But that will never get fixed.
House keeping wasn't satisfying. Great customer service/front desk.
I liked that it was close the freeway, and local shopping center. Perfect for a short stay. I'm glad I didnt take my Yukon. It would of been a headache. The parking lot is made for compact cars only. Anything bigger, good luck. Very tight squeeze. The water pressure sucked. Seemed loike everyone was taking a shower at the same time and made it difficult to shower with ease.
The price was great and the service was really good. the door was a lil broken
It was surprisingly clean and comfortable. Area is a bit sketchy, some people we're sketchy as well. Smelled like marijuana. And 18 minutes away from nearest beach.
What I like about America's Best Value Inn, was the location, cleanliness of the room, and the price. Staff was also very friendly and helpful. N/A