The beds were comfortable. It was very run down and the area did not feel very safe.
It was cheap The pool that was NOT filled in with dirt was fine. None of my stuff got stolen. I did not see any cockroaches. Breakfast is NOT included, despite what it says online. I put that first because everything I found online said it was, and when I suggested that the hotel do something about updating that info, they suggested I try the on-site cafe. Conveniently located next to the on-site liquor store. You think that's a joke? Look it up. Seriously. On-Site liquor store. Maybe that's a plus for some people. AC ran full tilt 24 hours a day and NEVER got cool inside the room - in October. Chair was broken. Phone was not working- but they did replace it. The bed was like a sinkhole, a HUGE depression in the center. Room definitely smelled musty and not-too-faintly of urine Two ice machines on site. Good luck getting ice though. One guest told me it's better to just go buy a bag at the store. He was right. The "free wifi" was slower than dial-up, but not as reliable. If you try to use it after 7AM, when other guests are also trying to use it, you have not got a prayer. Staff could not care less about complaints. For some reason, the TV cannot be set to just come on on channel 3. You have to turn it on, - it comes on around channel 50 - and manually get back to 3, then you can use the remote. If the little IR sensor has not fallen behind the TV, which mine had. No one told me about the little sensor. The maintenance guy eventually came and fiddled with it, eventually pulling it around to the side a bit, so that if you were right in front of the TV and aimed the remote to the left, it worked. A small thing, but really, I'm sure they knew what the problem was in the first place and some fresh double sided tape would have taken care of it. The tiny bathroom seemed clean, though the sink is in need of repair. The windows had locks which could be opened, but the windows would not open. Since the AC was a failure, this was sometimes a problem. The cabinet which holds the TV also serves as your dresser. The rollers WOULD NOT stay on the slides. The slides are bent and loose, so every time you open the thing, one of the rollers falls off. I got into the habit of just pulling the thing out to get to the bottom drawer, which was inaccessible when the top one was off the rails. Overall, if you need a cheap hotel as close to the nice hotels on Hotel Circle as possible, then this is a place to stay without sleeping outside. If you are there for business and every penny out of pocket counts, I would say you can make it work. Insist on a room as close to the office as possible, inspect it before unpacking anything, and see if they can upgrade your room when you find something wrong. If you are looking for a place to take anyone you are NOT paying to stay with you - wife, children, unpaid romantic interest - spend the extra cash for a place that does not feel like being in a John Carpenter movie.
Carpet smelled horrible, mold in bathrooms, disgusting ac unit that didnt even work, no rooms available for check-in until after 4pm (even though check in is at 3pm). The only thing going for this hotel is that the staff was friendly and the lawns were manicured. The rooms were the worst I've ever stayed in, and this isn't a matter of the cleaning staff. They do the best they can do. This hotel is so run down and dirty.
Cost Room standards and local area.
Didn't like the fact that the tv was a tube tv and the room smelled. No fridge or microwave and the ice machine didn't work.
Nothing Nonsmoking room smelled like smoke, dirty carpet, ants in the bathroom, no water pressure, toilet splashed all over when flushed. I could go on and on
Location was good My room was old. Dirty walls,chipped plaster. A light switch hanging out of the plaster, musty carpet.
Price it was cheap I was looking to find a dirt cheap hotel to attend a certification course. It is pretty run down. The sheets were clean. The TV worked and the bathroom was clean..i never turned on the air unit because i was afraid of what would come out of it. It also smelled old...... So for the price it did what it was supposed to me. Would I recommend this place to my wife and kids no.
It was right off the highway & looked like a good stopping place foe my cross-country move. There was black mold growing along the walls, white stains in the carpet, and a soiled chair. The tubs drain was clogged as well, filling up the tub with blueish water during a shower. I was by no means expecting luxury, but the condition of this room was appalling. Staff didn't seem the least bit concerned, and management has not responded to my concerns. The state health department should shut this place down.
It was not what I'm accustomed to
The location is great. Other than that the hotel needs major upgrade. The hotel needs major upgrade. The pool was covered with dirt. Window screens were missing . The T.V is about 20 years old, I don't even know if it works.
There were nice amenities available including a pool, hot tub, and workout room. The staff were friendly and prompt at dealing with questions or solving any issues we had during our stay. The rooms were clean and all outlets and items such as wifi and tv in the room functioned properly. For the approximate $40 per night we paid it was a great deal for the area (as many are over twice that) despite the age of our particular assigned room and the amenities it was lacking. If you require a basic room at a cheap price this fits the bill. The unit (motel style in the back of the property) that we were in was obviously older and lacking in renovations or restoration.
Enjoyed the location of the room! House keeping were polite, friendly and hardworking! It was clean! Staff was friendly and professional as well! We had to renew our card twice because it did not work to unlock the room nor to let us out of the parking lot.
Beautiful hotel for a young couple , decent price for a beautiful hotel. Loved our stay here.
bath mat to prevent slipping clean white sheets note paper and pen beside bed. No fridge available] No microwave available carpets are all grubby parking is extra money and for someone alone parking has no security guard. light next to bed did not work properly ice machine was not easy to use and you had to go out into the hall to locate it. door key card took a long time to work No help with luggage to and from car in the heat!
The staff was friendly and welcoming. The room was clean and spacious. Very modern and everything was up to date. Nice and quiet.
Loved the central location, restaurants and shopping nearby. Beds were comfortable and room was clean. Elevators we're going through an upgrade during our stay, so staying on the 10th floor was challenging at times.
Beautiful interior. Helpful staff in the lobby and valet. Who doesn't like to sleep in while on vacation? I definitely do, however during our one night stay in the hotel we woke up to loud staff twice. Once at 10 pm, when a house keeping staff knocked on our door to ask if we had changed our room or had switched rooms at any time. The second time we woke up due to noise outside our room was in the morning from loud radios, I'm assuming was from the cleaning staff as well.
Clean, up to date
The rooms and the facilities were fine, clean and cozy. The hotel was in a great area surrounded by different restaurants and stores. I thinl is a joke that being a guest in the hotel you still have to pay for parking lot which it should be included with how much they charge you per night
Location was great! Restaurant was close, freeway access were close, commuter rail close, security present. Bathroom toilet had low water line, sink water flow was low, the tube had a slow drain, and the television would go on any off every 15 min.
It's a great hotel clean and friendly staff. The location is great there's a lot of shopping centers around there Parking is expensive they should have like a one time pass fee
No free breakfast available. Paying for parking is ridiculous I'm a guest I should have free parking. The front lady who helped me checked in was rude.
well maintained, even if dated noisy guests
Nice older hotel, great value Was a bit noisy near the pool
Cute hotel. Nice pool/lounge area. Rooms were clean and comfortable although it did take quite a while for the A/C to cool down the room. Staff was friendly and helpful. Check in isn't until 4pm...that seems VERY late to me. I have never encountered a check in that late before. I understand that rooms need to be cleaned but if check out is 11....maybe that's just me. Luckily they were able to accommodate our early check in the weekend we visited. No continental breakfast that I saw, which was listed as an amenity.
The Staff is wonderful. The hotel is one of the cleanest I have ever stayed. Food was good and the Bartender fantastic. I highly recommend this hotel.
Wasnt able to check in until after 5:00 PM. That, to me was unreasonable. Something to do with short staffed in the houysekeeping dept. I flew in from HNL via Seattle so was shelled and didnt appreciate waithing so long to get my room.
Rooms were standard, clean enough, beds comfortable enough, etc. BUT the waffle spot, now there's where this place stands out. Imagine the best waffles of your life, just a 2 minute walk from your room! Definitely the best part of the stay. Would highly recommend the blueberry waffles.
The staff, from the manager to the cleaning staff exceeded great. They were all so helpful, patient and went above and beyond helping us with ANY inquiries. The restaurant (mexican) and the Waffle Spot were both FABULOUS! I can't applaud the staff enough! The day we arrived San Diego was having the WORST rain storms in over five years! We requested an upstairs room due to the flooding. But the staff went above and beyond in getting us settled, provided extra requests from us with NO HESITATION! I would recommend the KINGS INN if you want open hospitality and NICE PEOPLE!
Close to old town and mission bay Free parking Pool is heated A little outdated Nice from freeway if your your faces freeway
Front/restaurant staff very nice and attentive. Rearranged guest to accommodate special needs family member. Hot tub was nice. Bathroom very clean. Housekeeping glaring at husband when he asked a question, dirty blanket on bed, fairly certain that bedding is not washed regularly. Carpet dirtier than a simple vacuum can handle. Cramped space, especially bathroom. Tv nice, but small.
Its only minutes from the beach and Sea World. Convenient location and affordable price makes it a value. Clean and interesting decor, even if a little cheesy. Very 1950s castle motif. , But the parking lot is so small you'll be lucky to get a spot at all, let alone next to your room. And I wish the bathrooms were human sized. I could barely turn around in there. Also there really isnt a continental breakfast, but I feel bad complaining about something I'd never use personally. All in all tho, I'd probably use them again.
Rooms were clean and equipped with a/c. They also have a pool and provide coupons for Waffle Spot. Booked a king bed room and we were given two queens but room was really nice and clean so it wasn't a huge issue.
It was an adequate place to sleep while exploring SD
There was cable and it was close to the gas lamp district/convention center Very dirty rooms. Carpet had not been vacuumed. My BF walked around the carpet after a shower and his feet were turning a black color like he had been walking outside. Comforter had stains, white stains (don't even want to know) and weird gray stains. Tub had hair inside and other small debris. The inside of the coffee machine was dirty as well. When I opened the ice bucket, a fly flew out and it bugged us all evening cuz we couldn't catch it. The tv didn't work when we just got in and the guy who fixed it barely said a word to us. After leaving the room for a few hours to get dinner and coming back and deciding it was too dirty to stay in, the people at the front desk said there was nothing they could do about it. No room change or discount/refund (it was over 200$ for a one night stay). will not be staying again
The price was right Close to a lot of good places No problems finding parking Clean Friendly staff Really good breakfast Small room (not that big of a deal though) Slightly weird smell Bed/pillows weren't that comfortable Remote control didn't work
The room was clean; no complaints about service. Parking is extremely limited at night.
Reasonable price, cheap place to stay in S D. Area around hotel not too bad, seems safe enough. Bathroom was clean and in good shape, bed was clean and comfortable. It was quiet at night. Would stay here again for the price Inside facilities showing it's age. Carpeting, furniture showing wear and tear. Small rooms w too much furniture in them. Driveway entrance, parking lot is a little tight space wise. Don't expect a nice view.
It was very clean and well decorated; which gave it a modern feel.
We got there, slept, and left. It was really good for sleeping in and leaving from. The TV didn't have an HDMI port so we couldn't Chromecast movie musicals to it. It made me cry almost as hard as the movie musicals would have.
The room was very clean and the beds were comfortable. The complimentary breakfast was a nice way to start the day. Friendly, helpful staff. I always stay at Super 8 - consistent in quality.
I was a little bit skeptical about booking a Super 8, but it turned out to be the nicest motel I've ever stayed at. The room was small but I didn't care since we were just a couple and we just needed a place to sleep. I was definitely impressed by how clean the room was and how friendly the staff also was! I will definitely try to book here the next time I'm in San Diego.
Staff very helpful, they still had breakfast available in the last half hour. I'd like to see a guide for TV channels. TV was blurry and needs some improvements
The room was small but had a mini-refrigerator and a microwave + coffee maker. The location is convenient to all area highways, very easy to get anywhere. The staff is nice and the room service s doing their best considering how badly the rooms need repairs Getting in and out of the property is super-awkward, the driveway is tiny and very easy to miss. The elevator looks like the one in the public parking garage. The rooms are tiny and the walls are paper-thin, you will hear each word your neighbours (or their TV) say. Light switches in the bathroom were half broken and the fan sounded like a jet on takeoff.
Easy access to where we needed to be. Breakfast room extremely crowded. Our room had a distinct order as if something was sprayed in room to mask an unclean room. Air conditioner needed a thorough cleaning.
Great location easy access throughout San Diego. Though next to freeway, room was quiet. Easy parking and good staff.
The staff was amazing and friendly. Sent wine to our room for anniversary and helped out with cab driver trying to swindle us. Rate was amazing. Shower did not work well. Could not switch to bath.
Close to airport. Parking was free and infront.. They did not call up for wake up. It was a disappointment. Tight quarters in the bathroom. The toilet situated too close to tub and basin.
The staff at the Sheraton were very attentive to customers and their needs especially Minge. The Hotel was centrally located to many businesses and restaurants. Services were great i rate this hotel a 5.
The STAFF was the VERY BEST... WOW... Great front desk people extremely helpful Executive Floor staff always attentive... Housekeeper very good Maintenance Guy... did good Job. when he tried to fix the AC... Bar lady... was extremely helpful Room was Great and nice size .. nice remodeling job This was extremely nice Hotel... please trust me ..and stay there! TIP: Book on Kayak and 30 days in adv. then the rate will be MUCH less ,,, only 1/2 of the normal rate... NONE!!!!
The hotel was clean and everyone was nice upon arrival. The walls were very thin. We could hear our neighbor's conversations and were woken up around 4am by some loud bass downstairs. Pretty disappointing considering everything else about the place was really nice.
Close to restaurants and the shopping mall. I liked the in room Starbucks, free water bottles and nice bathroom. Right next to freeway so I could hear traffic constantly. No tv channel instructions and couldn't figure out the tv. It's not the typical hotel where we relax and watch movies at night. Also the mattresses did not seem for high quality. Felt stiff with good linens to make for poor mattress.
I enjoyed the overall hotel but did not like the way everyone was checked in. I called serveral times to see if I could do a early check in 30 mins before 4pm. I was told to call back in an hour to see the status of the room. Still wasn't ready. We arrived about 30 mins before check in time and was still told it wasn't ready. Left to go grab dinner and came back aroun 4:45pm to check in and had to wait in line for over 30 mins. The rooms were nice, but the beds were very squeaky. Very uncomfortable
They are so friendly at this hotel. We stay here all the time. It just happens to be in an area we need to be near. It also helps to have a Club level room. Free breakfast, snacks,etc.That way you feel like you are at home. This is an older hotel so the size of the bathroom was just barely adequate. I also don't like paying for parking but the cost was minimal. Other than that I can't say anything else negative about the hotel.
Quick check in
The lemonade on arrival was very nice and the movie screening at the pool was awesome.
Front desk gave me free wifi The heater turned cold in the evening. I was sick the following 3 days.
The staff were so helpful and willing to accommodate us! We arrived around 10 am because of an early flight and they checked us in at that time which was great since we had a wedding to attend in the afternoon! Everyone was very friendly and pleasant. Unfortunately the pool was closed while we were there for renovation.
Definitely enjoyed the room, fit for two couples. Super comfortable and great ambiance. The pool was the best part even though I didn't get to swim in it cause I was too busy sleeping on the hammock. This hotel was so close to all the main places we wanted to go, only about 10-15 mins to Gaslamp, not too far from beaches and surrounded by great restaurants which is mainly all we did!
The room and bed return my depositl Return of deposit
I felt comfortable, secure and very quiet to rest with a nice view. Location is very convenient for different purposes. I liked all
I love the location! There are many shopping centers near by and everything else is pretty close as well. The hotel was also very nice and had a nice staff. I didn't lik that the housekeeper kept knocking and knocking at 8 am trying to clean our room when we were sleeping.
the location no refregation on the room and save box
The moment you walk in it smells so amazing like really clean and has a great atmosphere. The staff is friendly and everything is so nice and modern. The room was a perfect amount of space for 4 and it had everything stocked. Parking is in a garage right next to the building and you feel very comfortable and safe. Will definitely be returning soon! :)
The staff was plesant,helpful and friendly.The hotel is within walking distance to near by shops and only a short taxi ride to downtown or attractions.The hotel is all that you would expect from the Hilton group with luxury appiontments and quiet comfortable rooms.My wife and enjoyed our stay and would have liked to stay longer. A limited courtesy bus being available would have been appreciated.
Conviently located and though it iis next to hwy our room was quiet, beds amazingly comfortable from the bedding to the mattress. The hotel staff in all.areas ie registration, restaurant, service help were all friendly and helpful. The hotel amenities such as pool and gym are also very clean.
Staff was very nice, welcoming and helpful. Location is great, in the center of mission valley. There was a bug in our room but they sent someone to clean our room while we were gone. They asked kids to leave pool area at 11pm but let us stay a bit longer which was nice since kids were a bit loud. Comfortable bed. A bug in our room. Parking = $$$.
Under construction. Noise is unacceptable. Parking is a mess.
Great bar and dining staff! Parking is not ideal and excessive costs!
My boyfriend and I loved everything! The bed was comfortable, the room was spacious enough, the room service food was delicious. The internet never gave us any trouble. The pool was salt-water instead or chlorine and was a very comfortable temperature. The service from the employees was spot on, as well. We kept interacting with the same man at the front desk, and he was extremely helpful. The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.
Very close to where we went ( Sea World, San Diego Zoo and Balboa Park). Nice mall nearby. We couldn't figure out how to undo the bathtub drain but someone came by right away to help us out.
It was clean, comfortable, a convenient location and a good value for your money. The free breakfast was better than expected. The staff was very accommodating when my room wasn't ready on time and immediately provided me with another room that was ready. I didn't like that when I arrived at 4:00 PM for check-in, I was told that my room wasn't ready. We had somewhere to be and needed to freshen up, so I had to ask if another room was available. I appreciate that the staff accommodated my request, but I find it odd and off-putting that my room wasn't ready at check-in time. Also - it was very annoying that there were no black-out (or even thick!) curtains, only sheer curtains. It was also very annoying that we were level with a road so that when every car drove by, their headlights flashed brightly into our room.
Liked the location and amenities very much. The staff was accommodating and courteous. The breakfast was more than adequate with a clean dining room. Location was great for our activities. We certainly would return again:-). Only thing was the scratchy paper goods:-(
I made reservations at this location via kayak and upon arrival I was told by the shift supervisor that they were over booked and did not have a room for me. After hearing this I watched 2other families check in!
Close to Tiki Oasis at Crown Plaza. Very costly, maid and other staff member gabbing outside our door, children running up and down hallway on breakfast floor.
Very clean , great customer service , good price I say average for the location I really really didn't like that they charge me 10.00 for parking my car in their hotel ... the street was full of car so I didn't have a choice .. and that was my deal breaker I will not use this hotel ever again . .. I have stayed in other hotel in the area with no one charging me for parking ,specially while I'm a guess paying .. very disappointed on that ..
The beds and pillows were comfortable. Terrible location with tiny parking spaces, even for my compact. Dirty! Terrible breakfast. Loud!
They did NOT have the room available when I arrived for check in. This was an AWFUL experience as I was traveling with children and an elderly person with no bed for them.....
having to pay $20 per night for parking was not a nice surprise at check out
The toilet doesn't work well, and the bathroom is a bit horrible. My first time to live this kind of hotel, but also would be last time...
Staff was polite They gave me a room near the elevator on 2nd floor despite my advance request for upper floor. Had a view of a wall & roof! No safety box for my laptop. Pipe noise occasionally. It was priced well but I'd rather pay slightly more for better place next time
Nice facility and it was Clean Entire Building was stuffy. We stayed on presidents weekend( also Valentine's Day) and staffing was not adequate to serve many many guests.
I didn't like that I had to pay for parking. I mean I'm spending good money already just by staying there. Why do I also have to pay to park my car in the hotel.
Location was very convenient with easy access to freeways and close to all the sites. The hotel is clean and the staff is very friendly and the beds are comfortable.
It was convenient to use their business center, service was great, staff was friendly, beds were extremely comfortable. Room was clean and had modern decor. Would definitely stay again, although comparing this to other city and beach hotels in this range, pricing for this room should be less, especially if parking is $10/nt.
Right of the freeway so it was easy find and close to restaurants.. $20 per night charge for parking, no microwave in room, the room we had was very small and near the stairway so we could hear the foot traffic thought it the night. TV control had a significant lag. One set of elevators was old and dirty.
Location We booked a nonsmoking room and then were told we booked a smoking room and no other rooms were available. It smelled like butt, was dirty, and the ac unit leaked water. Worst stay of my life. Two athletes in town for a race an we had to breath that disgusting air and now all of my luggage and clothing smells like smoke.
Location, close to destinations Value Quick breakfast (muffins, granola bars, oatmeal, and coffee only) Service Easy/close parking Broken bathroom light Smelled like smoke, even though it was a non-smoking room Located in an industrial park
I liked the room. It was large, comfortable, and clean. The beds were made and towels changed daily. The grounds take a bit of map-reading to figure out, but were clean and picturesque. The location is not the most convenient, but the nearby Trolley stop brought me easily to Old Town. The food was OK, nothing special. The Internet was always available, but was not the quickest. That could be a problem, as it was at the Computer Science Teachers conference I attended!
Great location! Centrally located, easy to access trolley and buses. Helpful and courteous staff. Maintenance issues. Dresser drawers broken, Stairmaster equipment rusted and shuts down in middle of workout. Wifi kept disconnecting. $15 daily extra charge to use fitness center and wifi also was not clearly described by counter staff beforehand.
The renovated rooms were somewhat nice. The air conditioner made an awful knocking sound, you could hear EVERY little thing outside, the construction was a huge mess, very cheaply put together. The sheets smelled like mildew. A couple of the white pillow cases had, what appeared to be, blood on them.
Large facility. BBQ bar had very good BBQ food although a little limited on food choices. Rooms definitely dated. Air conditioning did not work after first day. Bed was on the floor, not on any type of riser. Musty. Limited food choices for such a large place. Staff was very friendly though.
The maids and ground staff were very friendly and accommodating! oVer and hour just to check in .. Rooms are severely outdated .. Parking was $19 a day and there was never any spot available .. People were double parked and I had to circle for almost 45 minutes every night. The wifi never worked and was $15 a day ..
Though grounds and buildings and exteriors clearly need refreshening, room in tower interior and bedding was updated and clean, and right next to parking lot a 10 min stroll to convention center. Glad we packed lightly with rolling luggage as self serve. Convention food was bland, worse than summer camp, even banquet food was bland, 8 days with no hot meals for gluten free except for on last couple days bland dishwater-like soup finally labeled gluten-free. Quinoa cold salad was delicious - also only offered one day and leftovers in buffet next day - glad I tried it but overheard others afraid to try as assumed made with unhealthy canned peas and carrots, but was actually cut fresh raw cucumber celery and carrot. Should have offered rate reduction. Survived on the 24 hr carrot and celery sticks and whole fruit as breadless hot dogs and cold tasteless canned tuna did not appeal to me and boiled eggs was onlything i could eat from breakfast buffet of cereals and wheatladen pastries, no hot breakfast offered at all. Hot meals that I could not eat were nothing special either - nothing chef made - just unbag from freezer and dump in buffet warmers - breaded chicken strips, chilimac, penne and sauce, lasagne, alfredo pasta. Escaped to mall - True Food and PJ Changs had gluten free variety of selections but had to pay out of pocket - even onsite restaurant charged extra to substitute as I saw no gluten friendly options labeled.
Area plase easy acces to the freway ilumination Expensive and other charges like parking and wi five in dont usex and i have to paY i rhing this needs to be a corresy of the hotel the room was to humed even if we uzsed the ac and the carpet smell like pop o animal pi
Bellman were the best! Helped me with luggage & getting around expansive grounds via electric carts. Very nice gift shop. At times front desk & concierge desk were so overwhelmed/understaffed, it just wasn't worth the wait in line for service. Because of these lines/wait times, some seating is necessary on that side of lobby, or a number system for those who can't stand to wait in line.
Nothing $19 for parking per day and an extra $15 for resort fee. Ridiculous. The shower/bath tub was clogged when I was using it. The fan raddled like crazy. Furniture very worn out. The entire place seemed run-down. I paid over $200 per, what a rip off for a place like this.
The rooms were small and had a weird smell. My fiancé and laid down and were disturbed by a big bug running across the bed. We called the front desk and explained what happened and they didn't see to care much. They just gave Us another small stinky room. Also when I asked about the golf course they show on their brochure they told us it's not owed by them so they couldn't get me access...totally misleading pics will no longer stay there it's not worth it.
Clean with good A/C, Good amenities and good marking of room locations for a complex of spread out buildings. Hotel Circle location is confusing anf hard to exit and enter off the 8 freeway. Long lines of traffic to go anywhere, just to get on the freeway.
The facilities them selves needs an update. Its like they are stuck in the 1980s. My room was clean but definitley needed an update. And a fridge in the room would have been nice. There wasn't an elevator in the section I stayed in so thankfully I was only on the second floor. A bit difficult to maneuver my suit case, but I managed.
Beautiful hotel, accommodating staff and excellent amenities A wedding reception was going on right next to rooms facing the pool . That wouldn't have been a nuscence if the dj wouldn't have had the music blaring late into the night , and having a very young child w/ us in the room, getting to bed was very difficult
We love the Doubletree and YES because of the cookies! From the start the customer service was excellent. We called for an early check in and was accommodated. The room was 2 queen and a sofa. The room was clean and spacious enough for all 4. The pool and jacuzzi were great. Location was great. We had an event downtown and shopped in Mission Valley.
Great hospitality, everyone was very gracious and attentive. the pool was extremely nice and i loved the workout room. only bad thing is the ice machine turns off after 9 o'clock and me and my guest were told to go to the bar and get our own ice downstairs.
Loved it the hotel was clean the staff was nice the pool was clean an amazing w a fire place outside, the stop is great only 10 mins or less from sea world gaslamp beach coronado . Great experience looks remodeled and in great condition. Cookie was super tasty !
You can't beat being greeted with a kind smile and a warm cookie. The Double Tree provided what my wife and I were looking for. Our room was clean. We weren't traveling with children; however, our suite's bunk bed and child room would have been perfect. The parking is rather tight, and the elevator was creaky and smelled badly.
Nice facility, personable and responsive staff, good breakfast options Hard mattress and inconsistent Internet
Location was great. Love the warm cookies. When I booked on line my room included a balcony. When I arrived my room did not have a balcony and the front desk person could not really explain the reason for the difference I would not stay on the first floor again for it was too noise.. I had room service. The food was not good.Soup too salty and fish not hot and soggy.
I don't recommend staying on the first floor anywhere near the gym. Very loud all day. Not good for a relaxing peaceful stay. Beds were extremely comfortable and room was good. Smelled a little like the ride pirates of the caribbean in our room. Possibly waterlogged
The people were nice, the room was clean. Road Entrance difficult to find because of inadequate signage. Key cards did not all work. View area from lobby by restaurant to pool overlooked messy hoses, weeds & trash. Had long wait for coffee & tea to take to room giving ample time to look at dingy view.
The patio was great and the beds were comfortable!! Traffic noise, garage parking was a tight fit for bigger cars, and had to pay extra 18$ for parking! Shower curtain keep falling off making a water mess on the floor!!
We had an Awesome time in San dieago, and the hotel was perfect for us.
We loved the trees and green all around the premises. Very good location. Quiet. Nothing
Very close to all attractions Nothing around that can be reached walking
nice room, facilities, great pillows noisy, doors to guest rooms slamming made loud noises
good service, central location Smelled like cigarette in non-smoking room, tried twice to deodorizer but did not work... Hotel staff did not offer any other options.
Beds were comfortable. Air conditioner in each room worked well. Staff were friendly, and was able to check in early. Food was okay. The room smelled of mildew. One banquet the grapes were moldly.
The location it was by everything and they gave us a free shuttle service to SeaWorld and back The fees 250 deposit for pets 25 a day for pet 12 a day for parking if they would let you know up front about the fees instead of after you already booked it .then its to late you have to pay cause the room non refundable.
Convenient location Rooms are ok but could use an upgrade
The manager was nice and treated us to breakfast for all our unconvince at the end of our trip Nothing in the room was working... Fridge was hot, toilet sink was clogged, and shower head was broken. The room is wayyyyy smaller than it looks in picture, it was very rowdy in there as there was a motorcycle club there and they were outside by the pool extremely loud and hotel did nothing about it. Would not stay there again.
check-in and check out was smooth and done in quick order. Room was clean and well furnished Pool area, jacuzzi and fitness room clean and good presentation. Best point was there were no "hidden" charge on bill, i.e., safe in room, mini-bar, etc., when checking out nothing
I liked all the amenities. There was a hair salon, aa bar and other shopping inside the hotel. Bed was really comfortable and it was a beautiful room. The bar closed to early as well as the munchie shop in the main lobby.
Location is close to everything. It's a great middle point for a lot of the downtown, Point Loma, Beach, Zoo, Trendy bars and restaurants. Fridge in the room Was given 2 double beds for a romantic weekend. They didn't have any queens. Bathrooms are tiny and literally have no counter space. Walls are paper thin. I could hear the room next to us at 3am having sex as clear as day. For $150 a night, I don't expect the Taj Mahal, but I expect to have privacy and not hear these things.
It was in San Diego! So tried not to spend too much time inside the room. The bed was reasonably comfortable. The front desk staff were helpful and pleasant. Terrible Internet connection in my room - though wifi was free. Bad location - stranded on the side of a highway, where only food option is the hotel's restaurant, which consistently served the average & overpriced food at room temperature. Restaurant staff was disorganized and not helpful - waited for my check for half an hour every time. Smelled musty/smoky - just older and kind of run down place Poor water pressure in the shower
We arrived late at night and left early for a flight. For our purpose it was great.
I liked the location/ proximity to where we were going. I also appreciated that it had a fridge where we could keep our soda/ waters cold. I didn't like how unkept it looked. Our room had an old leather couch that was all worn out. I would have preferred it to have no couch/ the space empty than to have the old / dirty looking leather couch. I also found it odd that it had an ironing board but no iron, and coffee packets but no coffee pot. Breakfast was very limited.
Very dirty . Pool was not clean, beds were damaged and no clean towels for guests
Getting the heck outta there! Leaving was the only thing we liked! Absolutely FILTHY rooms! No hot water! When I brought it to the front desk's attention, I was told to take a cold shower(which my 10 year old tried to do)! Sticky stains on the chairs! Old box TV that had terrible reception & only a couple of channels worked! Phone in room didn't work! Stains on the walls and the carpet...no one dared take their shoes off! Wi-Fi did NOT work! Big gap between the door and the door jamb when the door was closed! Floor lamp didn't work! Microwave cord couldn't be plugged in unless you removed it from the shelf & set it on the floor...it did NOT get used, needless to say. Absolutely ZERO help from what little staff was there! I was absolutely appalled with this property & it's 3 STAR RATING?? WHAT!? I would have felt safer and cleaner sleeping in my car!! I suggest Kayak remove this property from their list of hotels...it's AWFUL!!
the location was great the rooms had a very bad smell in them one of the rooms shower did not work very well it was very dirty and the maid would forget to bring any towels daily
Nothing Sink was clogged up, no towels, dirty rooms, hair everywhere, room wouldn't lock, celling was falling apart
Nice bed. Comfy. Lots of pillows. Location good Bugs in the room. Need to upgrade TV and make it looked nicer clear like Howard Johnson in Pico Rivera CA. Staff need to smile
Nothing but had nowhere else to go Room was dirty had rust on shower rod and toilet paper holder and mold in the bathroom and on the stairs going outHalf of the electrical sockets could not be used, door didn't fit properly. 100 degrees outside and the ice machine was not working. Microwave was plugged into an extension cord.
Flat screen tv The bed. Needs new mattress
Bathroom has no door. Poor living condition.
this place was a disaster from start to finish...do not stay here!! No towels after maid service...TV was Air...no cable as advertised. Microwave broken. Smelled terrible. Worst hotel stay ever! i hated every minute of my time in this hotel. Two days of sin and punishment. Do not think you are saving any money...this place is a joke. Shut it down!!!
Close to other hotels and restaurants Can't upgrade any reservations made online. The room, with a king bed, was extremely small. I had to ask for towels every day because they didn't leave any. The place, inside and out, looks like it's falling apart. Guests were shady looking. Other amenities were nearby but this place is clearly on the wrong side of the tracks. I wish I would've spent the money to stay at a different hotel.
Location is awesome, 3 miles from beach and sea world! My reserved room wasn't ready at 3:00, when check in is!