Hotell i San Juan nära San Juan Antiguo

Plus: Personalen var fantastisk och mycket tillmötesgående

Minus: Utsikten var fantastisk, hotellet var mycket bekvämt och lätt att ta sig runt.

Plus: Rum

Minus: Parkering

Plus: Fantastisk utsikt, vänlig/hjälpsam personal, och vackra privata strand. Bästa resort i PR!

Plus: Själva hotellet var mycket trevliga och rolig, mycket trevlig överlag design och älskade den varma badkar.

Minus: Rummen var mycket omodern och lite äckligt. Mögel i badrummet och det behöver re-fogar.

Plus: Jag gillar det exklusiva strandområdet och poolområdet med utsikt och nära närheten till gamla San Juan.

Minus: Personalen var oförskämd och sarkastisk förutom två som jag kom fram till slutet min vistelse men långt in mellan. Har behandlats som om vi inte gjorde något sedan min ankomst. Jag fick veta att jag kunde checka in tidigt så länge jag betalade en avgift på 75 dollar när jag talade till dem via telefonen en dag tidigare och när jag kom fick veta att jag var tvungen att vänta och jag väntade 6 timmar.

Plus: Det var i mitt emellan den gamla och nya staden.

Plus: Den faciliteter pool och strand vackra

Minus: Vissa oförskämd personal i den betjänade parkering

Plus: Ingenting.

Minus: Jag bodde där

Plus: vackert poolområde

Minus: Otrevlig personal, de flesta utanför, hemsk utsikt, 4 juli utan aktiviteter, mycket besviken

Plus: Läge, stranden, komfort, spa

Minus: Faciliteter behöver uppdateras

Plus: Áreas vey clean ,they most be oriented for certain ages thou

Minus: No

Plus: The beach are was great for swimming and snorkeling.

Minus: They need a better game room for the kids. In the basement is not ideal.

Plus: The amazing views & location.

Plus: Excellent hotel and wonderful amenities.

Minus: The smell of marijuana coming from the adjoining room.

Plus: Location is great, beach is great.

Minus: Mouldy smelling extremely overpriced room... overall not impressed

Plus: Service was exceptional. I especially liked the texting option to the front desk (24/7) for any questions - they respond very quickly. Very impressed.

Minus: We booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start. The food arrived too late for us to enjoy and we had to leave without our breakfast. They did, however, take it off our bill.

Plus: The view from the pool was beautiful.

Minus: The view from The room was bad it was a low floor that overlooked the roof of the lower floors instead of the ocean. I might have expected this but I was paying over $500 for the night. I also found that others paid less than $200 a night. I will never use booking.com again if it is non refundable.

Plus: The vibe

Minus: Small rooms, we had a view of the roof. This wasn’t so great

Plus: The ocean view and the set-up of the room. The friendly service was excellent and the ability to text my request to the front desk was amazingly convenient.

Minus: There was no microwave in the room and I had to keep walking from the top floor to the ground floor to use it. The fridge was too small.

Plus: Location, pool area, beach and plenty of surrounding places to explore.

Minus: The room. !! Thought I had paid for a beach view, (USD 1700+) turns out it was a room in the BEACH WING. which was very dated and shabby, worn carpets, dirty bathroom, very old furniture and in need of a lick of paint. Was offered a new room, but this meant having to hang around, until someone had vacated. After travelling 15 hours from the U.K and only having 2 full days before going on cruise.didnt want to waste any time. On check out, not even an apology or a goodwill discount

Plus: Clean welcoming Reception staff

Minus: More like a Holiday Camp..... LOTS of children, No Beach nearby so you have to make use of the hotel facilities which are crowded not a very nice part of town, no outside restaurants unless you walk 40 mins into San Juan or 20 mins into Condado Hotel has 3 restaurants which are quite pricey as you would expect for being where it is and the limited places to go outside the hotel advertises use of the Spa facilities (Sauna, Whirlpool and Steam room) for guests ...but they don’t mention there is a $25 charge until you get there Very Money making and expensive extras !

Plus: Great location!

Plus: Personalen var mycket hjälpsam med att rekommendera någonstans att äta. Sängarna var mycket bekväma och de var tillmötesgående för mina behov.

Minus: Inget

Plus: Mycket bekväm säng och storleken på rummet.

Minus: Vissa korridoren buller.

Plus: Läget var utmärkt för promenader till gamla San Juan och för att komma på kryssningsfartyg.

Plus: Fin utsikt mot bukten, fin pool på taket och bra gym

Minus: Ingen parkering, dålig service i receptionen. Ingen hänsyn till gästen. De skickade mig till fel rum med en familj i... De har ingen koll på vad de gör i receptionen. Inte möjligt att boka i receptionen man bad mig boka via en telefon och det var inte möjligt. Till slut var jag tvungen att göra bokningen på min mobiltelefon eftersom de var inte vänliga nog att göra en reservation åt mig.

Plus: Bra hotell. Människorna är mycket hjälpsamma och gör det till din bästa vistelse någonsin

Minus: Gillade allt

Minus: Dyrt och bullrigt. Bra läge

Plus: Bra läge, mitt i Old San Juan. Casinot var kul på natten. Poolen på taket var rolig under dagen.

Minus: Ingen utsikt från vårt rum, men det var inte någon stor grej.

Plus: Perfekt beläget för besökare som vill utforska gamla San Juan till fots. Hela personalen var exceptionellt hjälpsam med intressanta platser och restauranger i området. Kommer definitivt att bo där vid vårt nästa besök

Minus: Önskar att de hade ett kafé eller en butik som var öppen under längre tid.

Plus: Jag gillar platsen. Personalen var utmärkt. Jag gillar att de har en concierge som hjälper till att ordna utflykter. Jag gillar det rymliga rummet och modern inredning. Det bästa är kaffebutiken i lobbyn och burgerplatsen bredvid är mumsigt.

Minus: Jag hade ett inre rum så hade mycket av en sikt men det är ok. Jag tillbringade inte kuch tid i rummet. Jag skulle ha önskat om de hade en liten butik att köpa sodas godis och chips.

Plus: Området där det ligger är vackert.

Plus: Personalen var tillmötesgående ,vänlig och mycket hjälpsam. Rummen var rymliga och rena

Plus: The location was phenomenal

Minus: There were ants crawling on our nightstand (at least I hope they were). When I brought this to the attention of hotel staff, they didn't address the issue and walked away speaking Spanish. When we got to the room, our towels were dirty and had hair.

Plus: Location was good

Minus: Run down pool was tiny facilities were non-existent

Plus: Location and staff.

Minus: Nothing

Plus: Was very close to cruise port

Plus: Excellent staff. Very friendly and helpful. In a great location.

Minus: Food in the restaurants was just ok hotel food.

Minus: The tv had poor reception!

Plus: Close to cruises

Minus: Lobby furniture old and dirty

Plus: The location is perfect to spend time visiting Old San Juan, El Morro and other well known sites. It’s right across the street from the cruise pier. Authentic island food is available in almost every street you enter. And Walgreens is right at your doorstep.

Minus: Pricing seems to fluctuate with arriving cruise ships; making it quite expensive for a nights stay. Paid $290 for a regular room queen bed. No breakfast included. Parking is a separate fee and around the corner. Not on site.

Minus: There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???

Plus: Location to criuise

Minus: Lobby furniture worn and appears dirty

Plus: Staff was friendly beds were comfortable and location was good

Minus: For the price point the hotel is pretty outdated and could definitely use some upgrades

Plus: the convenience to the cruise ports and all of old san Juan the parks fort and shopping

Minus: the price is way to much the air blew strait on your face while sleeping and they had taken the casino out and the closes one is a cab ride away

Plus: Min fru och jag ville ha något genuint Puerto Rican och detta gjorde det. Bara 1 dag men mycket trevligt i centrum av gamla San Juan med enkel tillgång till allt. Personalen var supervänlig. Ens hållit våra påsar checkar efter ut så vi attr kunde förvarar att undersöka innan vi boarding en cruise. Sedan höll de våra väskor igen, 1 vecka senare när vi återvände från vår kryssning och hade ytterligare 5 timmar att döda även om vi inte bokade en annan natt. A+++

Plus: Bed

Minus: No coffee

Plus: I like the old school layout design. very impressive

Plus: Loved the location

Minus: Didn’t like the fact it had no windows for fresh air and to see outside in the morning, it felt very damp and dark and no coffee making facilities in room

Plus: Quaint and clean

Minus: Not allowed to flush toilet paper due to sensitive pipes. Also, there was a fountain outside our room which was a little noisy in our room.

Plus: Location was great

Minus: Not used to throwing toilet paper in the trash instead of flushing

Plus: The staff member was very kind and the room was perfect for the evening.

Plus: Great staff. very helpful they even let us store our luggage one week later after our cruise Bilbao at the front desk was so kind and gave us lots of good information

Plus: The location and the facilities are great.

Minus: Sofa-bed need a new mattress or get whole new sofa-bed.

Plus: Cute and get location to ports, shopping and restaurants.

Plus: Ett litet hotell som låg mycket centralt, nära shopping och restauranger. Rent och prydligt. Ingen frukost, men personalen fixade kaffe i väntan på flygtaxi. Vatten, kaffe och te fanns tillgängligt. Rummet ganska litet, men för en natt eller två där mesta tiden spenderas ute så spelar det inte så stor roll.

Plus: Overall beautiful. The colors were vibrant from the outside all the way to the inside. It was super clean, very relaxing as well. I enjoyed my stay there !! I’ll definitely be booking again in the future.

Plus: location

Minus: the room was hard to condition ... either too hot or too cold.

Plus: The location was great

Minus: The room was small and we was placed in the basement, next to the laundry. The WIFI did not work in the room. Bad pressure in the shower and water leak under the sink. The whole property seemed dirty.

Plus: A huge amount of indoor and outdoor Common space. Beautiful antique architecture and artifacts. A wonderful tapas bar with live piano. The garden plantings The macaws and other colorful birds all around.

Plus: Great breakfast

Minus: Clarity around potable water -- is tap water safe to drink or not? If not, it should be in writing.

Plus: The location was amazing. The place itself is all about discovery from the owners artwork that tells a life story to all the hidden rooms and stairwells leading to terraces and courtyards...just magical. The bar area is just brilliant whether enjoying the outside space or the cavern style bar with its oversized chandeliers and uber friendly staff. The real added bonus being the wonderful live music that just lightens the spirits and puts a smile on your face. A perfect wind down with enough adventure to create unforgettable memories. Will definitely return!!

Minus: The room we had was quite close to the reception which could get a bit noisy at times.

Plus: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.

Minus: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.

Plus: Fint och bra läge, fina terrasser och sällskapsutrymmen. Gillade skulpturerna och bevarandet av byggnaden. Det rum vi till sist fick var superfint. Otroligt fina papegojor❤️

Minus: Först fick vi ett litet mörkt undanskymt rum med en säng som inte rymt två. Rummet hade varit helt ok för en person, men på tok för litet för två. Det fanns frukost att köpa och äta på en jättefin gård, men hade gärna sett att det funnits något annat än vitt skivat rostbröd och juice.

Minus: we wore accomodated in a supersmall room thenn we wore accomodated to a room wit a supersamll and dirty shower

Plus: Enastående steg ut i två gammala San Juan! Vi är lätta människor så det uppfyller våra behov vi gillar att vara mitt i saker så du ger upp lite lyx

Plus: Bra läge och ganska rymligt och rent.

Minus: Ingen charm alls, som är den plats där du bor i gamla San Juan.