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I go to the hotel a lot and sometimes I check in late. It would be nice that when i request a simple upgrade, the hotel would accomodate with this. I have asked many times and I have been denied many times. Other than that, the hotel is great (Tryp Paulista) and the other hotels of yours I have stayed at also.
Nice room and good staff service The gym wasnt big enough
Very pleasant hotel & well located. Rooms smallish but everything you need. I would probably choose to stay there again. All the extra taxes etc which came on top of the price I was quoted or on the price for a meal in the restaurant.
location, great breakfast buffet, excellent low priced offer, young abd friendly straff
nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless? nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?
Beatiful neighborhood, but not centrally located. Terrible service: backed up toilets, broken air conditioner, no towels at pool, etc. We were not the only ones to have this experience. This is a nice facility with poor management.
Price of internet at 256 speed or 512 speed is outragous! the free service is of 64 kbt !
the service was excelent
The staff are lovely. Room a little faded.
Good, central location. The hotel is a calm oasis in a hectic city. The staff were lovely; flexible about check in times, flexible about check out times, and keen to help. Nothing seemed to be a problem. Good breakfasts too. Thoroughly recommended.
The staff. The breakfasts. The neighbourhood. The city view. The hotel has begun charing for internet access. This is disappointing in an otherwise good hotel. Why should I pay to use my computer in my room?
Area not great, next time would stay more in jardins area
on the hotel descritption it claims to be a desing hotel wich is far from it, it just a normal hotel and I would say a 3 stars not 4
Staff is kind, efficient and professional. Breakfast was fresh and tasty.
Inget femstjärnigt hotell kanske som namnet antyder men riktigt bra för priset. Jag betalade 170 reais natten vilket är samma som t ex Ibis. Och det här är klart bättre! Nästan som en liten lägenhet med balkong, kök, vardagsrum och ett stort badrum. Dessutom ingick frukost. Redan i januari ska jag tillbaka dit... Internetuppkopplingen ingick inte och var rätt långsam. När jag var där var bastu-/poolområdet stängt. Men det kunde jag stå ut med (se ovan...).
the room was fairly big because of the living space but the kitchen was a waste of space since there was no microwave or pots/pans. the bathroom was nice and so was breakfast. very nice staff. the internet was good too. the rooms are very simple with old furniture and matresses that are a little uncomfortable. good value for budget travellers.
location noisy place
Close to subway stations, transportation and La Paulista (main street of the city). Although the hotel is small it has all the services one requires, the breakfast buffet is good and the staff helpful.
good location. breakfast was good. i saw lots of ants and when i opened my suitcase, i found some of them in it.
Location is good, value for money stay
There was no hairdryer in the room and the hotel could not provide any at first.
Good breakfast and dinner Furnishings in the room are too old when I booked this hotel iwas e- mailed a price of $880 and although I showed this to the receptionist she told me that the price was now over $900 and the she put onto someone on the phone who could not explain why the original cost I paid cash and I asked fro a receipt and the receptionist refuse to give it to me
The hotel is located about 40 minutes from the airport. Walking distance to many fine restaurants/bars with outside cafes. Great breakfast buffet. Not really. The hotel is a bit old but well kept.
clean, bus transport from airport stop opposite the hotel the swimming pool is very small, dirty, not inside; room dark and not nice; old building on the noisy street; staf speek very poor english
Good location. Spaciouse room. Rather clean. Good value for money paid. Out dated, very noisy, especially when windows are for Augusta street
great location, good value for money, helpful staff
adequate, no more no less, but neighborhood is pretty scary
its close to both central sao paulo and jardins, and offers excellent value for money
Spacious room -- actually 4 rooms -- at a reasonable cost, with a large breakfast. Hotel is on "Airport Limousine Bus" circuit from Guarulhos Airport, so it's door-to-door for 30 brl. Paulista Avenue is a 5-minute walk up the hill, and a 2-minute walk behind the hotel, to Bela Cintra, finds excellent restaurants. Internet connection costs 8 brl per 24 hours. Full payment for 3 nights was requested upon check-in.
Very friendly staff, specially Mrs Alda :-) Nice small swimming pool on the roof. The appartment is quite comfortable and there is enough space for two people. Affordable price. The hotel is in a bad area. Extremely loud the whole night even during the week and even if you sleep with earplugs. Wi-fi costs additional, but just about 8 Reais per day which is actually ok.
Location Terrible dark rooms. Old, unclean bathrooms.
No Problem with hotel:noise, staff,etc. Good location & Easy access to Caneca (pronounce `kaneka`) 4 level shopping/dinner place, and easy walk to Paulista Ave/Consolacao Metro Stop. Weekends street full of noisy youth partying all over (its a kinky street scene, but else is there for them to do). Bus stop to all over is outside in front of hotel. Yes, I would stay there again, price/place/breakfast incl. is right.
Helpful staff. Spacious suites. Comfortable bed. Breakfast could be more varied. Sauna was out of order.
Pool on the roof. Free internet
It's located in a safe district, and close to the subway station. It's located near a main crossroad. It's really noisy during the night. However, who can fall asleep without any concerns when he travels in such a dangerous country? Additionally, the facilities are outdated.
and i cannot recieve a visit only at lobby i must ppay for two people location and is not 4 or 3 star this hotel not worth any star or reputasion for other costmer
The staff are tremendously gracious. It was so noisy it was impossible to sleep.
attended a conference no internet connection , only one computer at the reception , traffic noise - The only good thing about the hotel was its rich breakfast
The location is really great. All the points of interest are reachable, The breakfast was very good.
staff were pretty good, room was fine No english speaking staff, therefore difficult to get around
I liked the location. But the best thing in this hotel was the breakfast. We got a perfect breakfast. Rooms were clean. Nobody speaks English and it was so noisy because it is located on one of the main street (for fun:)). If you want to stay one day, you must stay here.
Great staff, good breakfast and the room was clean and fine. Location is on the edge of a sketchy neighbourhood but seemed fine during the day and early evening. Location is a little iffy and like a lot of hotels in Brazil they charge for internet - should be like Argentina and provide free WiFi/internet as a now basic need when travelling.
Just leave your hands from this Hotel!!! I never have ssen a such dirty room with an horrible carpet insinde what is called a 4**** Hotel!!! Never we usually stayed in the Ibis Hotel 500 meters ahead, is was fully booked in paulista-same price much better!! I did not felt very safe in this hotel, the area was dodgy and crowed, they give me one of the oldest room-breakfast-the orange juice was yelllow collored water, I could not even say it is good when it would be a low budget price hotel-it is not either!! Leave your hands from this hotel, I moved out on the first night!!
Location The TV and the internet service