Hotell i Sao Paulo nära Praça Franklin Roosevelt

Plus: Läget. Rent, välskött, tyst. Bra frukost.

Minus: WiFi i rummen fungerar verkligen inte.

Plus: The facilities are excellent, very clean and well kept. excellent breakfast. most important, a very friendly and helpful stuff. I will certainly return to this Hotel!!

Plus: mycket prisvärt hotell

Plus: Best hotel that we know of in Higienopolis area. Swimming pool is quite large, and garden at back is nice. Breakfast was fine.

Minus: An enclosed kid´s play area would be a plus for families with small children.

Plus: the dimensions of the room

Minus: small parking

Plus: clean, comfortable, smooth towels

Plus: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Minus: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Plus: location, great breakfast buffet, excellent low priced offer, young abd friendly straff

Plus: Beatiful neighborhood, but not centrally located.

Minus: Terrible service: backed up toilets, broken air conditioner, no towels at pool, etc. We were not the only ones to have this experience. This is a nice facility with poor management.

Plus: the service was excelent

Minus: Price of internet at 256 speed or 512 speed is outragous! the free service is of 64 kbt !

Plus: location

Minus: Room very old, TV wasn't working. They forgot to towel in the toilet, restaurant terrible ... service level very poor ... they took 45 minutes after placing my order to inform that they didn't have the meal I had requested...

Plus: Very good breakfast and friendly staff.

Plus: Lobby is very elegant. Rooms are spacious.

Minus: They don’t pay attention to details. For example my room had one bath towel and one face towel. I requested couple more towel sets and they only brought an additional bath towel. Towels were very old. No tissues in bathroom or in the room. Elevator noise was very loud in my room.

Plus: The room was enormous, modern and very comfortable. The location is excellent, surrounded by loads of restaurants and bars. The hotel is very nicely done up and clean.

Minus: The breakfast was very limited for a vegan diet, they didn’t have any kind of milk alternative. The gym is quite poorly equipped for a hotel like this.

Plus: Staff Service Location Price benefit

Minus: Old looks inside room Bathroom could be improved

Plus: Location is great, close to Avenida Paulista en subway/metro. Clean and big rooms, clean bath.

Minus: Breakfast is ok, but quite standard.

Plus: Location is superb. Close to the metro station. Heart of the city with plenty of place to shop and sightseeing and eating and drinking. Safe area. Place is relatively clean. The service is spot on.

Minus: Breakfast was ok. Nothing too spectacular. The room could up updated. Dusty around the edges.

Plus: Location is good. Close to the Paulista Avenue. But you shouldn't walk in the streets when its dark.

Minus: Hotel staffs are very rude and there is nobody to control them. So they can talk and treat you as they wish and there is no place you can complain them. And also don't expect European Standards from this hotel.

Minus: We' ve seen the staff people at the breakfast room cleaning up the tables with used napkins at the two mornings we're there.

Plus: The rooms are comfortable and spacious. I liked the wooden floors. The staff is very helpfull and kind. An excellent breakfast buffet.

Minus: Bad quality sheets

Plus: the rooms are big

Minus: I had problems with the water in my room

Plus: Location is excellent. Very near to Avenida Paulista (5 minutes by foot) which has shopping centers, restaurants and cinemas. Hotel is clean and secure. Rooms are large and comfortable.

Plus: Hotel is secure and clean. Location is excelent. Very near and easy to reach to Avenida Paulista (5 minutes by foot). Kind and helpful staff. Rooms are large.

Plus: Friendly staff, good breakfast.

Minus: Renovating the gym and swimmingpool, so no access. The rooms are old and needs to be renovated!

Plus: Bra personal.Bra kök.Bra service.

Minus: Vissa rum borde fräschas upp.

Plus: nice warm shower, strong current

Minus: the fact 4 each friend I took 2 my room, I had 2 pay 20 euro extra, even if it was 5 minutes, due 2 'double room/single use' policy...

Plus: the size of the rooms and location

Minus: the rooms need a uptodate, internet did not work , the staff need more training, and if you have a visitor comming to your room They will charge you R$ 70,00 that.

Plus: Läge WiFi

Minus: tv:n fungerande inte Gamla kassa kuddar Inget strykjärn på rummet Personalen verkar lyssna, men inte agera

Plus: Nära turistattraktioner och bra restauranger och barer. Bra pris. Rummet var rymligt med stadshotellstandard. Rummet var rent. Bra internet. Rymligt badrum. Jag skulle bo igen givet pris jag betalade på 50 USD/natt

Minus: Ingen engelsktalande personal. Inga. Och några av dem var inte mycket vänliga eller respektfulla av mina dåliga försök att kommunicera på portugisiska. Utländska resenärer bör varnas. Lär dig lite portugisiska om du vill bo här. För rumstorlek fanns det bara en liten stol, så inte hemskt bekväm att koppla av. Frukosten var medelmåttig eller något lägre. AC föreföll hit och fröken. Komfort i rummet gick upp och ner. Hotellet annonserades som 5-stjärnigt. Den finnas OK, men jag skade pinnen såsom stjärna 3-4.

Minus: The room safe was locked. Couldn't use it. They didn't come to unlock it. Couldn't lock (from inside) the room door. Couldn't lock the balcony window (from inside). Could have allowed access for theft through the neighbours balcony.

Plus: It was very clean and comfortable. If you like getting into the mix of the local population it is in a great location for that. Lots of fun things to do in the area but be careful it can be dangerous.

Plus: They even did late check out for me.

Plus: The location

Minus: Very unfliendly staff

Plus: Location, breakfast, cleanliness, and price were amazing.

Minus: What a great hotel. My only concern would be the front desk. After standing for 10 minutes we were finally acknowledged. The front desk was far more interested in their personal conversations than checking anyone in.

Plus: It’s close to everything and area was fun to roam around and shopping

Minus: N/A

Plus: The room is clean and new. I loved the bed and the pillow. It clearly is an executive minded hotel. Really good bathroom with a great shower. It is also located besides a movie theater.

Minus: The rooms facing the street are noisy. Elevators are few and small. This hotel has a very central location in São Paulo - which means the neighborhood isn´t great.

Plus: Uppmärksamhet

Plus: The location was all right, but also nothing special.

Minus: The hotel, bathroom, furnishings and all in all is outdated and doesn’t deserve the 5 star rating it has. It’s more of a 3 star hotel. But even then I’ve been to better one. Furniture looks cheap and many things, like the lampshade are stained.

Plus: Just a location

Minus: Nothing I like I can talk about my over all experience wasn’t very warming what I saw in pictures

Plus: Specially hotel reception staff was very good and friendly extra ordinary cooperative staff .

Minus: Only one think inside hotel they even make beer bar but there is no any smoking area inside the hotel, otherwise everything was great.

Plus: Position is good and staff are very friendly

Minus: Smelled and felt and looked old, carpets and almost everything structural and decorative look like they are way due for a refurbishment. Room service was extremely slow almost non existent at times.

Plus: Location and parking

Minus: Was dirtiest in the room

Minus: Weekend(Sunday) room rate is high. This will become an issue for my next hotel choice if the same conditon(higher rate on Sunday) will remain.

Plus: nice hotel, comfortable room, convenient location

Minus: no buffet breakfast included in rate, seperate charge of R$29.00, internet although free, only at a very very low 64k speed which is useless

Plus: The staff could communicate effectively in English, which was a tremendous help to non-Brazilian Portuguese speaking guests like me. The location is central to the city.

Minus: Housekeeping cannot be reached at certain hours (for example, between 7-9 pm in the evenings). The calls to this department will go unanswered. Some of the towels are not inspected for quality checks and they are stained from use. I encourage the hotel to conduct thorough checks and discard those whose stains cannot be removed from normal laundry washes.

Plus: the location is near to almost everything

Minus: it doesn't have a disco to go at night and the area is somewhat risky at night

Plus: Nice people, clean room, good location for business (sao paulo downtown)

Minus: Rooms a bit too noisy, no indication of the hotel's name

Plus: very nice modern style, well organized and operated well

Minus: no buffet breakfast included in rate, seperate charge of R$26.00

Plus: The hotel is modern and up to international standards for a business hotel. The staff aim to please and are generally quite helpful

Minus: The hotel is located in a poor neighbourhood. If you are there for a convention or business meetings you will probably not even notice but if you have plenty of leisure time on your hands the immediate area is very down at the heels. It gives the impression of being rather unsafe but I didn't experience any problems other than tripping over homeless people.

Plus: Hotel was fine.

Minus: Location. Dangerous.

Plus: This is old hotel ,but everything is good ,Good locatate , good sevice ,good breakfast,we can’t speake Spainish ,but they have one staff he can speak english,he is very helpful ,help us to call the taxi to international airport,we command to tourist .

Minus: Nothing!

Plus: Reception, breakfast, cleaning.

Minus: Nothing, I'm always there.

Plus: The property was in good condition even though it was an old building. The check in process was great. A gentleman who was there was very helpful.

Minus: There promised breakfast and when I went into the dining room I had to wait for a longtime and there was no one to serve me. Later on a staff member came and took me to the kitchen to prepare my breakfast. I then lost it and left. When I was checking out I was met by a rude lady who was to check me out at reception.

Plus: Great staff

Minus: None

Plus: Only 5mins walk from metro station then its 15 mins on metro to Tiete coach terminal. Supermarket opposite and a couple of bars and restaurants in the same block

Minus: Rooms a bit dated. Could do with a deep clean including window sills etc

Plus: The breakfast is supreme. Real value for your money.

Minus: Not much people speak English

Plus: We spent there just one night with my friends. So for this period of time it was a good choice.

Minus: The neighbourhood is kinda dogdy but you can always catch an uber.

Minus: The staff is very unpolite, we had and inconvenience with our reservation and they didn’t give us an answer, they didn’t even try to help us. We did email booking telling about that and they answer back that it was up to the hotel staff to change our reservation! But the hotel staff didn’t help us. Also the place is not like the pictures, is very old and ugly, not a comfortable place to stay, there are way much better places to stay in Sao Paulo for the same price. I had been booking my hotels in booking for years and it was the second time I had a problem with my reservation, the first time (back in 2017, at a hotel in Israel) the hotel gave me a solution and staff were so careful and helped me! But this time, very DISAPOINTED. Worst experience ever, I don’t know if all the good reviews and comments here are real because ANY of it are true.

Plus: Normally I stay at Marian Palace Hotel close by which is being renovated but I willseriously consider staying at the Shelton Planalto in future

Plus: The location as well as the comfort in the room

Minus: This hotel is located in the city centre which is not very safe and there is no safety deposit box in the rooms. The rooms include a bed and a table. This hotel is more suitable for locals that are familiar with the area and speak Portuguese.

Plus: Near the Repblica Square. Many restaurants choices nearby.

Minus: Almost all staff don't speak English. No airport shuttle bus. The servant opens the door without knocking.

Plus: location is nice , price as well

Plus: Alla i personalen var mycket vänliga och hjälpsamma. Frukostbuffén var fantastist. Rummen bekväma. Läget oslagbart.

Minus: Inget att ogilla. Det var en fantastisk upplevelse. Hissarna var lite skumma. Gammalmodiga men de fungerade.

Plus: Frukostbuffén ok ingår i priset för rummet

Minus: Utmärkt läge i området inte det säkraste på natten.

Plus: Location was excellent, many times we just left the hotel and walked around town. Busy area but it was safe. There is a juice and pastries place right beside the hotel. Check out bar Brahma down the street for live music and drinks. The hotel staff were kind and helpful, breakfast was good but some more hot choices could of worked as well.

Plus: Facilities were nice compared with the neighbourhood.

Minus: There was a cockroach in a bed.

Plus: The staffs had excellent service..

Minus: The Bed could be better.. The tiles in the toilet should definitely be changed!!

Plus: Restaurant staff- Evaho,Francisco,and Samara are so good Staf at Reception mr Frandando was not cooperative. And one lady are so cooperative. Quality was not even two star and they claimed that there hotel was a four star,

Minus: Not good Only in pic are all good

Plus: The staff, the facilities, wonderful breakfast!!

Minus: The location was pretty bad, dangerous at nights. But 7 minutes drive from the center

Plus: A kind of wierd place... it seems as if they took an old hotel and tried to make it `funky`, kind of loft style... it hasn´t yet worked!

Minus: Staff were not at all helpful- eg couldn~t be bothered to call a cab for us. Internet is via prepaid vouchers in a very loud bar area.