Flyg till Sao Paulo

Plus: NA

Minus: Both flights through Detroit were re-routed, our luggage was lost for 4 days.

Minus: Seat angle adjustment was not the most comfortable for sleeping.

Minus: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Plus: Not much, seats are super uncomfortable

Minus: Better code sharing with KLM

Plus: Good service

Plus: The crew was friendly and accommodating

Minus: The plane was delayed a few hours and no good reason was provided. The seats were not comfortable and the food was not good. Many of the televisions and chargers didn't work. bathrooms were dirty

Plus: Yes , everything was good till I received my bag and it was cut like some one cut it by a harp tool Am really upset & don’t know why I need an explanation about that

Minus: There was a two hours delay that make all the passengers got worried Second point caring of luggage & my bag was cut & Lots of things are broken inside That’s first to be happened with me on any flight before

Plus: Late boarding ruined everything !!

Minus: Late boarding! Crew lack of customer service skill! Food wasn’t good enough as well! ....etc

Plus: The crew was amazing. The food was good

Plus: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Minus: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plus: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Minus: N/A

Minus: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Plus: Good service, friendly staff and easy boarding process, good food and on time departure

Minus: No complaints

Plus: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Minus: Train the staff to be nice and pleasant

Minus: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Plus: Price

Minus: Use jet bridge instead of bus gate

Plus: Planes were on time and connections made.

Minus: One bag delayed as not put on flight and food could be better.

Plus: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minus: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plus: Everything works and quick to get to destination.

Minus: Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel

Plus: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Minus: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Minus: Better choice of movies

Plus: The crew was amazing. They left snacks and drinks out in between service.

Plus: The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!

Plus: Planes were on time and connections made.

Minus: One bag delayed as not put on flight and food could be better.

Plus: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Minus: Move the drapes a few more inches back.

Minus: Still don’t have my luggage yet

Plus: The crew tried to be helpful but were equally frustrated with the ground crew.

Minus: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plus: We upgraded to first class, so everything was perfect!!

Minus: Nothing

Minus: No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.

Plus: New plane, great seating.

Minus: Food should be tastier and boarding should be more efficient and on time.

Minus: More organized boarding process

Minus: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Minus: Thé qualité officielle the images

Minus: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Plus: Entertainment programs

Minus: New variety of food

Plus: Nothing

Minus: Time schedule Better customer services

Plus: The crew were very good. Seats were small.

Minus: Nada, I slept through this leg and the staff let me be.

Plus: The crew was amazing. They left snacks and drinks out in between service.

Plus: Klm's consistantly high standards in everything they do.

Minus: Nothing

Minus: Crew members in Amsterdam were very rude and disrespectful

Plus: Muslim food

Minus: Still don’t have my luggage yet

Minus: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Plus: The crew was terrific.

Plus: Crew was attentive. Timings were spot on.

Minus: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Plus: rien

Minus: tout est à revoir !

Plus: Super friendly

Minus: Maybe a hot meal?

Plus: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines

Minus: The Kayak website sucks

Plus: Cree

Minus: Boarding was slow

Plus: The crew was very friendly and responsive and the flight left right on time.

Minus: The food was not good and there was very little in way of tv entertainment.

Plus: Me gusto el trato de las azafatas y la comida estuvo muy buena!!

Minus: Deben mejorar la comodidad de los asientos

Plus: Crew was great and seats had footrests.

Minus: Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again.

Minus: Worst trip ever

Plus: Yes

Plus: Crew was great

Minus: They could have not been 2.5 hours late leaving my origin city and causing me to miss both of my connecting flights

Minus: Received notification that flight was canceled/delayed & notified to checkin at airport between specific times. At the airport the checkin counter opened 3 hours & 20 minutes later than the notification announced. By the time checkin opened, all lounges had closed. Also, flight was further delayed.

Plus: Was good flight to New York I thank lots both crew they were fantastic

Plus: Crew rude and seat aren't comfortable.also didn't get my 4 piece of luggage...I'm still waiting yet!