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Everything was fabulous....room, spa, gym, pool, staff! They aren't great on small details eg. bed not made, only small towels given, breakfast doesn't follow the menu. But these do not detract from the hotel being great!
rich breackfast, great pool and gym; location in the center walking part near to the muslamic neighborhood with many shops (quite cheap stuff, but great and tasty restaurants).
Design, location are excellent! Can't find a hotel this small whit such an excellent pool and spa!
Very friendly staff, good location, additional hotel offer (swimming pool, sauna, fitness)
Wonderful and safe hotel in the heart of Sarajevo. No other hotel is so central! The pool, sauna, and GYM are totally free for guests! Also restaurant is extremely good and totally unexpensive. Is extremely important to book a central hotel like this: Sarajevo is a bit dangerous in the neighbours and you'll feel unsafe in small streets without people. Think seriously about it!
friendly personnel. not kept there promiss to repair some things
Wonderful location and staff. We stayed in a larger room which had a porch with a very nice view. Bathroom sink and shower are poorly designed (sink is way too high and water goes everywhere from the shower), but pretty.
We liked the big, comfortable bed with the many pillows, also the friendlyness of your staff
location, comfort of the beds inadequate hair dryer
Very gentle staff.
Nice people, nice staff, nice city, nice room, nice location etc.
It was in a great location and the views from the room were amazing. the room was very very small and there was no private parking although it is advertised on this website as having private parking. It is marketed as a luxury hotel - but I would say it is mid-range.
Hotel is center
Amazing view, two of the walls were made of glass ... Amazing day and night views. Dirty carpets on the stairs :)
I liked the staff and the room. The equipment was new and of good quality. The views from the windows were good and the beds were very comfortable. The food was good. No lift from reception to room (we are 75 and 76 and not strong. The booking had not been made, they said, so we started in a high up room which was not satisfactory. They did move us when a lower room became available but they charged us for both rooms.
Location, view from the terrace, bed very comfortable, very reactive receptionist, nice room.... Breakfast could have offered more choice, no curtain or white curtain to avoid the daylight early in the morning
Excellence in location, city views, comfort/room and staff Only soft drinks available in mini bar and restaurant
Excellent location at the end of the pedestrian area. Excellent views from the rooms and the bar. Fair enough pricing.
Nice staff, friendly people, absolutely amazing view from the breakfast room, great/central location and closeness to the shopping area and last but not least---comfortable bed :-) No complains, what-so-ever...however, no elevator past Floor 9 to the top(I believe 12th floor). Good exercise :-)
The rooms are nice and clean, showers operate, there is a nicely equipped kitchen with a common dining room, the staff was friendly and serviceable (they even let me change my bed at some point). Every bed has an attached extension cord as well as a locker in which I was able to fit a big suitcase and a rucksack. Overall, really great. Nothing to highlight :)