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Läget perfekt intill stadens sevärdheter
Bra frukost,bra rum oengagerad personal
Trevlig personal, perfekt läge och rent + snyggt Rummet var ganska så litet där jag bodde
Bra läge. Bra rum. Snyggt. Bra service. Nej.
Fantastiskt läge med gågavstånd till allt i en mycket trevlig stad. Jag kan inte hitta något att anmärka på.
1. view from the room balcony. 2. design of the room with the rustic wooden windows, big old armchair and terracotta flooring with the large rug. 3. bathroom. overall, we absolutely loved the hotel/room which was felt was excellent value-for-money. it was essentially a hotel but felt more like a cosy inn which suited us perfectly as we don't like to stay in the typical tourist/business hotel. perhaps the one let-down was the staff who did the check-in for us. he was not unfriendly or unprofessional but just seemed a little cold and extremely business-like.
hotel is close to historic center and walkable to sites in Segovia. Free WiFi was nice plus. room safe didn't work in first room. We were switched to another, smaller room. Spa/hot tub was out of order during our whole stay. Parking was expensive and a hassle. "Cafeteria" was closed during the week. I expected a little more luxury for the price.
Proximity to centre of town and views from rooms.
Location and stylish Difficult to locate
The location is excellent (roughly equidistant between the Aquaduct and the Alcazar), the staff were very helpful and the room was more than acceptable. We received an upgrade to a suite at no extra charge. Any room on the 3rd floor or above has great views of the surrounding countryside. No complaints whatsoever.
Comfortable atmosphere. Good location and facilities
the room was spacious, the balcony and view were fabulous!! we would definitely go back there again! the plumbing (flushing of the toilet) was a little loud, but nothing that really bothered us - we assumed it just went with an old building.
Good location for a one night stopover Both rooms had a bad smell of spray, possibly to cover smoking. Not very nice.
Brilliant hotel. Garage well worth the 13 euros. Spotless. Peaceful, great nights sleep. No compliants at all.
Originellt utmärkt hotell med mycket bra service. Utmärkt restaurang i mysig miljö. Nära till centrum.
Eftersom hotellet är ett gammalt kloster är miljön fantastisk. Dessutom nära centrum, lätt tillgängligt med bil och gratis parkering.
Utmärkt hotell med gångavstånd till centrum. Tyst läge utan störande trafik. Bra parkering för bil.
Excellent location near the Alcazar in the old city. Good for walking to historic sites as well as bars & restaurants. Our room with a balcony had a view over the countryside. The breakfast had a variety of local ham & cheeses. Has a garage for parking. Staff were very helpful, especially giving directions on the phone for driving to the location when we were confused by the signs limiting vehicular traffic in the old town, and by the very narrow one-way streets. We definitely recommend it. Nothing.
Good location, efficient staff.
The hotel was located within walking distance of the aquiducts at Plaza del Azoguejo. Garage parking available. Staff did give directions to local sights. The Wifi was terrible in the room and very slow in the reception area. When I reported the problem staff said No one else has complained. When I asked about the Gym and the Sauna they told be they were having problems and the facilities were not available. I wish they would have stated that on their posting. The water in the bath was warm but not Hot. I tried at different times and got adequate warm water at off peak hours. Otherwise it was barely warm. The bathrooms looked old.
We used this hotel for a stopver whist driving home from Southern Spain. It was convenient for siteseeing in Segovia being close to the city centre. The room was small and with a view over a building site. Typical city centre hotel
Location to sights very good. Easy to find and as the hotel has its own garage (€10), your car is secure. Boring modern with noisy aircon doubling as heater.
Location was excellent A bit of noice and the air conditioner was not working that well as the room was quite hot.
Convenient location, secure parking, friendly, helpful staff, walking distance to the sights of Segovia, Spain.
Very near to the historical part of Segovia, nice hotel, helpfull hotel staff, the bus number 12 takes you from and to the train station and stops in front of the hotel.
The all round experience was perfect.The decor throughout the public areas and our room was beautiful. I can't imagine what is lacking for 5 star classification. Nothing
The room was excellent.We also enjoyed the pool facilities. Bar prices were too high.
easy to get to the centre of Segovia by car but not an ideal location for a visit to this city. the staff were 'off hand' particularly the staff in the cafe/bar. it was a very expensive hotel but there were dirty corners in the room, clearly not done properly.
beautiful hotel, great price spa cost our family over $100 for 2 hours.
The rooms are excellent Room service menu poor and the food poor quality had to be sent back. No facilites in room for tea/coffee and room service not 24 hours. If you leave before 7.30am no breakfast. Does not offer the experience of a four star hotel.
Excellent choice of breakfast Maybe a more diverse selection of food for lunch
Comfort and restaurant staff as well as very good meals The bar staff were very un friendly
nicely furnished, quiet and elegant house. Very nice personal. Nice rooms and a large lobby. No opportunity to sit outside. A real pity. Schwimming pool outside closed (26 ° C-sunny weather). No internet point for customers. The personal should be trained in speaking foreign languages.
Excellent facility, comfortable rooms
excelent new hotel. the rooms are big and comfortable at a good price. Is quite out of town, is hard to move around without a car. 1 After we left we wrote to enquire about a mobile that perhap we left in the room, but w never got an answer
Otroligt trevlig personal. Toppengod frukostbuffé. Rent, snyggt och smakfullt hotell. Badrummet var utrustat med kam, tandborste, topz mm om man glömt något. Vi fick hjälp i receptionen med att köpa tågbiljetter till Madrid via internet, jättesmidigt.
Gästvänlighet, hotelläge (centralt), fräsch rum, wireless internet (denna info. fanns inte på er hemsida), parkeringsmöjlighet
good location pleasant staff good all round no hairdryer in room
Very friendly staff and a peerfect location with a view of the aqueduct. Noises from neighbouriung rooms
The friendliness and efficiency of the hotel staff.
Its location next to the Aquaduct is outstanding. Hotel is tired and in need of refurb. Hotel garage is a long way from the hotel.
Unexpectedly very luxirous for 3-star hotel Switching off the central heating at night
Very nice hotel, not far from the center of Segovia. Free wifi.
We were able to get a 3 person room with a proper third bed for our daughter (not a sofa or fold out bed). Breakfast is a little expencive if the teenager only eats one pan au choc', otherwise it was good
Nicely appointed restaurant with good service and the set menu was good value.
The room was large, clean, and comfortable. The reception staff were unfriendly and unwelcoming - never a smile in sight. The hotel seems to cater to business meetings and large groups so not a good choice for independent travelers looking for some advice.
The bedrooms need to be soundproofed as you could hear people talking in the adjacent bedroom and when they have the T.V. on at midnight it is impossible to sleep!!!!! Also the Reception staff were not very welcoming.
Clean,functional and spacious.Location fine for us as we parked near, but outside the city and walked in.Easy to find and convenient for visiting other towns. Good value. Staff polite and helpful.A good cheap menu del dia just up the road at a nearby hotel. Rooms very poorly insulated - could hear everything in the surrounding rooms surprising in a 4 star hotel.
Its silence at night. You should be by car, because it is a bit far from the monuments
It was a good location about a half hour walk or 5 euro taxi from the old city, and quiet at night. The breakfast was OK for the money they charged Hotel was in desperate need of remodelling-threadbear carpets, soft mattresses, etc.Also pool was closed-opened seasonally. This would have impacted our reason for staying there.
Service free parking
A good clean inexpensive hotel, large rooms, excellent breakfast, and free car parking on site.
Beds very comfortable on-site restaurant menu limited in the evening
Friendly staff; location close to the central bus station Breakfast was not included; no Wifi on the hotel rooms
central location and very helpful staff Very limited parking on site and hotel starting to get a bit shabby,but still acceptable
The view on the acquaduct.
free mini bar!!!and kindly staff!!
The hotel is directly across the street from the bus station so it is very convenient if you are using the bus. The room I was in had a great view of the city including both the Cathedral and the Aqueduct Staff was friendly. Room was dated with twin beds instead of one double. Carpet was new or cheap. Color transfered to the towels when they were used to clean up spills. Dinner was not very tasty the one night I had it there.
The receptionists were friendly and helpful, and spoke good English. The woman who received us acted as a Tourist Information officer, and made suggestions about sights to see, and walking routes. The room was shabby and run-down, with tired decor. The high-season price we paid seemed steep given the facilities.
Very nice hotel, for the money, friendly staff and they spoke exellent english.
The staff was extremely helpful and the hotel was centrally located with very convenient parking.
Excellent location--room with fresh paint & carpet had terrific view of cathedral and city, very friendly staff Parking was a bit of a challenge