This hotel is beatifully appointed in both the public spaces and the room in which we stayed (307). Our room had a private terrace with a view of the castle. The location is perfectly situated in the old town, close to everything, yet on a quiet street. No, we loved everything.
staff was very accommodating and professional. They all from the room maid to the reception clerk delivered an excellent service.
The receptionists were friendly and helpful, and spoke good English. The woman who received us acted as a Tourist Information officer, and made suggestions about sights to see, and walking routes. The room was shabby and run-down, with tired decor. The high-season price we paid seemed steep given the facilities.
free mini bar!!!and kindly staff!!
Friendly staff; location close to the central bus station Breakfast was not included; no Wifi on the hotel rooms
The view on the acquaduct.
Beds very comfortable on-site restaurant menu limited in the evening
Excellent location--room with fresh paint & carpet had terrific view of cathedral and city, very friendly staff Parking was a bit of a challenge
Very nice hotel, for the money, friendly staff and they spoke exellent english.
central location and very helpful staff Very limited parking on site and hotel starting to get a bit shabby,but still acceptable
The hotel is directly across the street from the bus station so it is very convenient if you are using the bus. The room I was in had a great view of the city including both the Cathedral and the Aqueduct Staff was friendly. Room was dated with twin beds instead of one double. Carpet was new or cheap. Color transfered to the towels when they were used to clean up spills. Dinner was not very tasty the one night I had it there.
The staff was extremely helpful and the hotel was centrally located with very convenient parking.
Location was excellent A bit of noice and the air conditioner was not working that well as the room was quite hot.
We used this hotel for a stopver whist driving home from Southern Spain. It was convenient for siteseeing in Segovia being close to the city centre. The room was small and with a view over a building site. Typical city centre hotel
Location to sights very good. Easy to find and as the hotel has its own garage (€10), your car is secure. Boring modern with noisy aircon doubling as heater.
Convenient location, secure parking, friendly, helpful staff, walking distance to the sights of Segovia, Spain.
Very near to the historical part of Segovia, nice hotel, helpfull hotel staff, the bus number 12 takes you from and to the train station and stops in front of the hotel.
The hotel was located within walking distance of the aquiducts at Plaza del Azoguejo. Garage parking available. Staff did give directions to local sights. The Wifi was terrible in the room and very slow in the reception area. When I reported the problem staff said No one else has complained. When I asked about the Gym and the Sauna they told be they were having problems and the facilities were not available. I wish they would have stated that on their posting. The water in the bath was warm but not Hot. I tried at different times and got adequate warm water at off peak hours. Otherwise it was barely warm. The bathrooms looked old.
Good location, efficient staff.
Unexpectedly very luxirous for 3-star hotel Switching off the central heating at night
Its location next to the Aquaduct is outstanding. Hotel is tired and in need of refurb. Hotel garage is a long way from the hotel.
The friendliness and efficiency of the hotel staff.
Very friendly staff and a peerfect location with a view of the aqueduct. Noises from neighbouriung rooms
good location pleasant staff good all round no hairdryer in room
nicely furnished, quiet and elegant house. Very nice personal. Nice rooms and a large lobby. No opportunity to sit outside. A real pity. Schwimming pool outside closed (26 ° C-sunny weather). No internet point for customers. The personal should be trained in speaking foreign languages.
Comfort and restaurant staff as well as very good meals The bar staff were very un friendly
easy to get to the centre of Segovia by car but not an ideal location for a visit to this city. the staff were 'off hand' particularly the staff in the cafe/bar. it was a very expensive hotel but there were dirty corners in the room, clearly not done properly.
The rooms are excellent Room service menu poor and the food poor quality had to be sent back. No facilites in room for tea/coffee and room service not 24 hours. If you leave before 7.30am no breakfast. Does not offer the experience of a four star hotel.
The room was excellent.We also enjoyed the pool facilities. Bar prices were too high.
beautiful hotel, great price spa cost our family over $100 for 2 hours.
Excellent facility, comfortable rooms
excelent new hotel. the rooms are big and comfortable at a good price. Is quite out of town, is hard to move around without a car. 1 After we left we wrote to enquire about a mobile that perhap we left in the room, but w never got an answer
The all round experience was perfect.The decor throughout the public areas and our room was beautiful. I can't imagine what is lacking for 5 star classification. Nothing
Excellent choice of breakfast Maybe a more diverse selection of food for lunch
Fantastiskt läge med gågavstånd till allt i en mycket trevlig stad. Jag kan inte hitta något att anmärka på.
Läget perfekt intill stadens sevärdheter
Bra frukost,bra rum oengagerad personal
Bra läge. Bra rum. Snyggt. Bra service. Nej.
Trevlig personal, perfekt läge och rent + snyggt Rummet var ganska så litet där jag bodde
Utmärkt hotell med gångavstånd till centrum. Tyst läge utan störande trafik. Bra parkering för bil.
Originellt utmärkt hotell med mycket bra service. Utmärkt restaurang i mysig miljö. Nära till centrum.
Eftersom hotellet är ett gammalt kloster är miljön fantastisk. Dessutom nära centrum, lätt tillgängligt med bil och gratis parkering.
Big queen size bed was fantastic and that was only rivalled by the size of the towels. Staff were friendly and helpful even though they weren't able to speak much english. Double glazing blocked out most noise so we got a good night's sleep. Good location, walking distance to the Alcazar and the Aquaduct and plenty of pubs and restaurants. The bus stop is right out the front. Wifi was a little spotty.
Kind stuff, nice and big room. Very next to the main square. It's located in a bit noisy street.
Nice room, tasteful decoration, clean, warm and soft bed with sweet pillows. Very easy to walking from the bus station, about 15 minutes. Located in the center of the city, easy to go around the attractions. Wifi is not so good
Really nice hotel in central location. Very clean and nice staff. However, we were staying there on a friday night and there is a bar downstairs - the music kept us up almost all night.
Thanks to bookin.com I got a mid week brilliant deal at a hotel that to be honest I would not normally afford. Natura is just beautiful. What a treat! The best bed and the softest pillows. Pretty, boutique hotel. Bathroom with super modern shower. Fabulous position at Colon hill, buses at door, and with 5 -10 minute short cuts down thru and to shops and aquaduct. Under 5 minutes stroll in the other direction brings you to Plaza Mayor, the Cathedral and a further 10 minutes to the fabulous Alcazar. Dont miss any of them! Plenty of choices and price range of cafes food restaurants along the way. Closer still, a great little restaurant underneath meant an easily accessible great value breakfast, excellent coffes and tapas thru the day This place was perfecto!!!!!
Great!!!!! Nice room!!!!
Close enough to Segovia, quiet location, and good value for an overnight stop. We booked this hotel because it was the nearest to Segovia that would allow dogs. If you were on a budget the accommodation is all that you need, but nothing luxurious. The smell of cigarette smoke throughout the hotel, although luckily, our room, which we requested to be non-smoking didn't smell of smoke.
A group of us were travelling from a walking holiday in the Picos de Europa and were heading back to the Costa Blanca, but wanted to visit Segovia en-route. This Hotel was an excellent stop-over, clean and convenient. The evening meal was real value for money.
excellent value meal in hotel restaurant and first class waiter it was a bt noisy
On a main road out of Segovia,but the SatNav could not find it and I had to askpeople in Segovia 3 times to be directed to this hotel. Dinner not very good as only a choice of 2 starters and 2 main course,though the price incled a bottle of wine and was reasonable at €17.50 for 2 persons. Local people writing slogans in white paint on the road outside the hotel,they seem towant automony from the rest of Spain.
good staff,excellent position just outside segovia in countryside.very happy as chosen only on being dog friendly and price.would stay again
Good value accommodation, clean and comfortable with secure parking for small supplement. Short drive to city centre.
Secure parking, staff very helpful and polite, good value-for-money meals served with a smile. None
Location and price Small room
The staff were so helpful and pleasant . We had a dog with us and they had no problems with that. We used the secure car parking underneath as we were on our way to holiday in France and the car was absolutely full, they locked up after us . The actual room was quite large , with a small balcony , and the bathroom was fine . Easy to drive into the city from here , although a bit of a walk in the heat of the summer. Pillows !! Awfully uncomfortable , like sleeping on a brick !!
Convenience to Segovia, with parking security, helpfullness of staff and all round value for money - excellent WIFI in room breakfast buffet very basic
We were able to get a 3 person room with a proper third bed for our daughter (not a sofa or fold out bed). Breakfast is a little expencive if the teenager only eats one pan au choc', otherwise it was good
Clean,functional and spacious.Location fine for us as we parked near, but outside the city and walked in.Easy to find and convenient for visiting other towns. Good value. Staff polite and helpful.A good cheap menu del dia just up the road at a nearby hotel. Rooms very poorly insulated - could hear everything in the surrounding rooms surprising in a 4 star hotel.
Service free parking
It was a good location about a half hour walk or 5 euro taxi from the old city, and quiet at night. The breakfast was OK for the money they charged Hotel was in desperate need of remodelling-threadbear carpets, soft mattresses, etc.Also pool was closed-opened seasonally. This would have impacted our reason for staying there.
Nicely appointed restaurant with good service and the set menu was good value.
A good clean inexpensive hotel, large rooms, excellent breakfast, and free car parking on site.
Very nice hotel, not far from the center of Segovia. Free wifi.
The bedrooms need to be soundproofed as you could hear people talking in the adjacent bedroom and when they have the T.V. on at midnight it is impossible to sleep!!!!! Also the Reception staff were not very welcoming.
Its silence at night. You should be by car, because it is a bit far from the monuments
The room was large, clean, and comfortable. The reception staff were unfriendly and unwelcoming - never a smile in sight. The hotel seems to cater to business meetings and large groups so not a good choice for independent travelers looking for some advice.
Friendliness of staff and energy of the bar
The hotel was thoroughly good value, including the dinner. It was ideally adapted to our purpose of an art (mainly architectural) tour of this magnificent city and interesting province. Only one problem, the robotized car parking was v. complicated, and even with passable Spanish, picking up the minute detail of an absolutely rigid system proved impossible: mine host, however, v. helpful in sorting out problems. Classification: art sightseeing tourism.
great location, comfortable room but small, good value, oh and did I mention, great location just of the Plaza Mayor not a great breakfast
The hotel staff were pleasant and helpful, the rooms were very clean and comfortable. And if one wished there was a vibrant bar downstairs. As said the misleading information about parking being on site. Had these arrangents be known before the booking would not have been made.
The Location was good
Great location, comfortable room, nice price.
Gästvänlighet, hotelläge (centralt), fräsch rum, wireless internet (denna info. fanns inte på er hemsida), parkeringsmöjlighet
Otroligt trevlig personal. Toppengod frukostbuffé. Rent, snyggt och smakfullt hotell. Badrummet var utrustat med kam, tandborste, topz mm om man glömt något. Vi fick hjälp i receptionen med att köpa tågbiljetter till Madrid via internet, jättesmidigt.