Sheraton Shenzhen Futian Hotel

Plus: My first room at the hotel smelt a bit smokey so I asked for a new room, which the duty manager went and checked before they gave the key. The bed was really comfortable and the staff very friendly ...

Minus: Wifi dropped out every now and again.

Plus: Location, very close to metro and convention centre, by walking distance, shopping mall just next to the hotel

Plus: The Sheraton Futian is a beautifully elegant hotel, located as downtown as you can possibly get in Shenzhen. The room was large and spacious and the bed is one of the most comfortable that I have ...

Minus: Paid WiFi? Really? Breakfast is a little pricy. Outdoor pool not much good in winter. And - I will never understand massive windows between the room and the bathroom!!

Plus: The bed is awesome.

Minus: Having reserved on Booking.com does not mean that we have paid, and we have to pay at the check-in counter. This is very troublesome because it is the first time we use this website and it took us ...

Plus: Staff excellent and helpful. Location convenient.

Minus: Aircondition /heating control can be improved.