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Elegant and with all modern facilities Toilets dont have locks
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
In general every thing good and staff are very helpfull. No.
excellent service nothing
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
Location Exorbitant prices for small rooms. Internet access that is free almost anywhere costs 29 CHF for 24 hours, a total rip off.
excellent staff, very clean, everybody trying to make you feel good
Excellent location next to river, close to tram stop and easy walk to old town, Banhofstrasse. Coffee and tea in rooms would have been nice. A bit expensive, but then again, Zurich is a pricey place.
excellent location very old rooms, carpets, elevator, reception... worn out and out of taste
Excellent location, professional and courteous staff, splendid view of Limmat River, terrace dining delightful. Overall excellent experience. Single room was somewhat small but generally well appointed
Very friendly and helpful staff. Excellent location.
wonderful 5th floor room private and very comfortable; excellent romantic location and discreet and helpful staff
This hotel is amazingly beautiful located in the center of the city. You may have to read the direction in the hotel Web before driving-in since the surrunding is the old city.
Our stay was short, but we had a delightful dinner at the restaurant. The computer at the business center was very slow...
The staff were all excellent, and although pricey I felt that this plus the overall standard of the hotel and its rooms and of course the location made it a worthwhile expense.
Bekvämt och välbeläget. Liten men effektiv reception som också fungerade som frukostrum. Personalen var mycket vänlig och tillmötesgående. Nej
Trevlig personal, fint rum och bra läge. För lite personal vid frukosten. Jag fick vänta 15 min på kaffe (som jag fick påminna om) och resten glömdes bort. Tjejen hade fullt upp med andra som skulle in o ut och han i köket verka helt borta. Frukosten var en stor besvikelse.
I like fitness,eating,room service. I like every things in this hotel.
rooms and service decoration
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
yes, it`s expensive but the hotel is pure class.
The friendliness of the staff and the birthday card, champagne.
Seen many nice hotels and this is one of the best.
Attitude of staff, room layout, amenities.
It's in the middle of the city. For this high room price, the breakfast should be included!
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
Atmosphere and service during breakfast
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
the location i was excepting more modernity and better service...