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The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
location for the price we paid, it was a really small room
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
the location , the staff and the service. there is no swimming pool and spa.
exelent view of the lake the shower in the bathroom had a very poor flow.
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
stuff was friendly it's nothing so special u would expect form "de lux" hotel
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
comfortable tee room near reception )
The location of the hotel is excellent and the food in the restaurant was very good.The serving staff were very attentive and absolutely charming. No
Beautiful rooms with comfortable bedding. Immaculate and luxurious. Great location and ease to public transportation. Would definitely stay there again and recommend to others. Breakfast not included in price.
The staff were very friendly and helpful; the breakfast was just what I needed; the room was very comfortable; the location was great for my purposes; Nothing was unpleasant for me during my stay.
Facilities and service were very nice. Location was very convenient to lakefront and old town sites. Hotel restaurant was outstanding. Hotel had no parking. Public parking was four blocks away.
We originally recieved an unrenovated room which was poor and at the back of the hotel. Upon request, the hotel staff moved us to one of the newly renovated rooms which were excellent and ours had a wonderful view of the lake. The older rooms are not up to standard.
comfort of communication. The place is central to all transport. Close to the lake. The weight machine. I could not weigh my luggage after packing for flight. And there was no shuttle to airport though in web-information, it was supposed to be so.
The room was very quiet and comfortablePlease write at least 15 words
View of lake Smallness of lift
central location, convenience noise from the street, poor selection on breakfast buffet
An excellent hotel, near the Opera House and the Limmat River. Walking distance to shops, museums, and restaurants. Staff were excellent, very helpful and accommodating,
The location center city and on the lake were a perfect combination for my needs.
This hotel was wonderful, the beds are very comfortable, the staff will go out of their way to help you, very friendly, great location, close to the old town and shopping. Also very clean.
The friendly service and the fruit in the foyer That you had to pay to listn to the radio!! The screen of the Monitor could not be switched of
The staff were very welcoming and the room was immaculate~a perfect location too.
Good restaurant and quiet hotel; perfect if you want to relax after a working day
The excellent location and really good fish restaurant )))
First class service
It is a hotel with a warm and friendly approach to client.Very nice hotel, friendly staff and fantastic location. Some breakfast items need improvement.
Very friendly staff, nice room (small but modern & clean), excellent shower, great breakfast, perfect location in downtown Zurich I can not fault the hotel at all
Nice location, friendly staff smoking in the restaurant - but that is a problem across Switzerland
Good location (close to the lake and walkng distance to Bahnhofstrasse) and friendly service at check-in and check-out. Private parking available at the back side of te hotel (albeit only two spots, so make reservation ahead of time). Free wifi throughout the hotel. Lack of airco in the room is a major issue in the summertime. They have put a fan in the room (one of those tabletop versions) but it helps only a little. You can't open the window because of the construction going on next door which will wake you up early in the morning with an open window. Rooms are okay but very minimal.
location of the hotel, good beds bathroom was tiny, towels were not nice, very restricted breakfast
Friendly, flexible staff. Good location
Staffs are friendly & very helpful. The hotel is close to public transportation & very convenient for shoppings, night-clubbings, dining- out, and sight-seeings. Not much street noise despite of the location. Seems walls between rooms were thin - could hear noise from the next doors. The choice of breakfast - dairy(yogurt, cheese, or milk) or meat products are the "main" selections other than bread or corn flakes. No fruits or veges except for fruit juice and a little piece & bits in a yogurt salad. Not much choice for vegan.
Perfect location: not too closed, not to far from center. Brilliant and friendlt staff. Restaurant (good & creative).
It was a good location Breakfast started too late and there were really low ceilings (Apartment room). Also, there was not enough light in the room, and one of the windows would not close.
Good location and kind staff.Clean and nicely decorated room. The room was a bit noisy. No private toilet and shower room at your room feels uncomfortable.
nice clean room, central, good bathroom Noisy because its impossible to shut the room doors quietly and everything echos
great staff and location; funky room....
Good location but very poor comfort and facilities. Recomended for young couples and honeymoon. Noise.Hard sigaretes smell .
The view from apartment and breakfast though were nice The pictures and actual state of the hotel are very different, hotel needs renovation, shower in the room and toilet outside is a crazy idea.
Staff are great! Help full! Sweet and hospitable staff!