Courtyard by Marriott Cleveland Beachwood

Disappointed

This was our second stay here. We chose this location because it was convenient and close to many restaurants. The attendant that checked us in was very courteous and helpful.

There was a group of parents and hockey team players. The children were running through the halls, playing with toy guns and screaming to the top of their lungs on several floors at all hours (even after midnight). We had to call several times to complain. It would have been nice if we had been warned or placed on a floor separate from this group. Also, we left the room early Saturday morning to attend the funeral. When we returned late that evening our room had not been cleaned. We were gone over eight hours. Not once did housekeeping come by. Finally, breakfast was not included.