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Good vaue for money, staff helpful, good views of sea 1km + walk to town, a little dated
Extraordinary sea view, people very professional! In the shower, the water falls down to the floor.
The food was very good, the sea view was excellent and the location good A lack of a swimming pool and the fact that certain staff had poor language skills
Amazing views! The rooms with a sea view are a best value!! A bit fare from the city center
the location is superb The location of this hotel is excellent if you are a tourist and wish to be right by the sea. Unfortunately, the hotel position is such that not a great deal of effort is made elsewhere in the facility and the service bar one receptionist appeared to be very much on a take it or leave it basis. Not sure how it gets the Best Western brand to support it. The kitchen boasts a chef with a tall hat but little skill.
We arrived early (10am instead of 2pm) and the reception organized that we could use our room within 20 min. Perfect! Wonderful location completes this experience. You could go to the beach with the elevator! All seaside balconies are above the water.
Fantastic view No
Worsest place I staid in my life, with dirty towels and no parking places as was promised in advertisement This is 2* hotel but not 4!!! Worsest place I staid in my life, with dirty towels and no parking places as was promised in advertisement This is 2* hotel but not 4!!! Dirty plates on the breakfast!!! I will never stay in this hotel anymore.
tidy room great staff and great lokation the double rooms were two beds put together,use proper double beds would be better,and it needs a bar for guest with real drinks
excellent view to the Adriatic Sea !
Comfort of room Public parking in front of hotel cost 5 kunas/hour, entrance in spa is expensive even one of saunas was out of order
Rooms are nice ,breakfast good,8 km from the center of Rijeka
The location of the hotel is in the middle of the city of Opatija.The staff is very friendly and my room was clean,large and equippd with all the usual ammenities and a nice seaview terrace. I stayed for one night only and did not find anything that I would not like
Excellent welness area and treatments offered where very good and affordable The food was very poor for a five star hotel!
I like the room, the view.
Beautiful location, nice balcony, good air conditioning, nice breakfast. Slightly dated, especially the exterior of the building. Not really what I'd call a 5* hotel but nice nevertheless.
swimingpool no lcd in the room.but in the picture i found the lcd but in my room ....no i wait for chek in until 5 pm.....i do not recommend this hotel"
It was fine. There were not enough towels on the pool, probably because of the construction work. Also inside pool was not in use. (This is just a comment, not complain.)
hotel staff not sympathy the room untidy no facilities as 5 star hotel
Bar & restaurant location & sea wiev from the room
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
breakfast and outdoor dining areas
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
its position, so close to the sea.also the breakfast! room was a bit too small.
En dag efter städningen lämnade de inte dusch gel och shampo. När jag frågade en som städar om det sa de att de lämnar bara om gäst säget till. Vi sa det i receptionen och de sa att städerskan måste lämna varje dag om det fattas.Och det gjorde hon faktiskt sedan
Location is good. Breakfast was excellent and plentiful. The parking fee is too high. Some male staffs were not sincerely nice. There was stinct smell of the bathrrom. It disapeared after showering.
Desk manager was the most rude and impolite of all encountered on a month's trip to Croatia. Also felt that not allowing bags into dining facility reflected the wrong attitude toward guests. I would not recommend this hotel.
The place of the hotel. The staff is very kind. The shower place is too small although we are not fat people. we would like that breakfast shall include some vegetable .
location Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! Return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!
location, Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!do not follow on wake up call, and no loundry bags in rooms.
Excellent location, parkingbin front of the hotel, friendly and helpful staff, great food, one of the best hotels I stayed in Croatia. It would have been nice if the sea-view rooms had balconies, but everything can't be perfect, can it? The hotel is so good it does not really matter.
The room, view. Close to the sea. More pancakes for breakfast.
Some of the staff were fantastic and helpful, especially those in the caffe bar and dining room. The heating was set too high(26-27) and an older man on reception was just plain rude.
Good location to beach, water was terribly cold, but this is not a Hotel fault. The breakfast on terrace was on plastic table and chairs, what is not suitable for a 4stars Hotel.
Mycket bra, centralt läge. Prisvärd fyrarättersmeny på kvällen. Mycket charm och trevlig uteservering.
Utmärkt läge. Fint renoverat äldre hotell med alla bekvämligheter nej
Snyggt och prydligt. Personalen kunde vara lite mera utåtriktad och vänlig.