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A fine hotel in a very central CBD location. No.
The close proximity to the city.
Room as booked as Execuative plus but only and execuative room as provided which did not match the pictures on the web site
Great hotel and location. Very good breakfasts
The facilities and the staff friendliness. The parking fee is too expensive.
Location was excellent. Staff was friendly. Met the Hilion standard.
The location was perfect, the staff were very friendly and helpful,and the room was very comfortable. I know parking is very limited in the city, but I did think the price for valet parking was a bit steep.
Location All good
We have been there a few times and find the central location to be excellant plus we know in advance that the standard of the accomodation will not disappoint There is nothing not to like
Good size room. Knowledgeable concierge. Perfect breakfast staff. Too expensive hotel parking.
Profesionality and kindness of staff. As I checked out there was a surcharge because I was paying with credit card ... I showed my 'booking com' reservation where nowhere was written about this surcharge and they took it off! This is really added value and I will go back!
Look and style. The ambience. Location is terrific. Mini bar pricing was not competitive. > Pillows were not comfortable. > Handle on televsion cabinets were broken > The smell of the bathroom towels were not pleasant. They were clean but the laundry powder used was not fragrantly appealing > Bar staff on the night were not managing the waiting patrons effectively
Good location. The breakfast is too expensive.
Close to the function we where attandind Hotel needs a face lift
Attentive staff, and a delightful location for breakfast, in particular (The Brasserie). The quality of the breakfast was also very good. Rooms just a little clastrophobic. And it would be nice to be able to open a window rather than rely on airconditioning. A balcony would be even better! However, I note a male person "fell" from the balcony of an adjacent hotel on the evening (or there abouts) we visited!
Closeness to all city facilities. nothing
Kabuki Restaurant Had lunch at the courtyard restaurant and thought the service poor and the prices high.
a classy yet relaxed hotel. breakfast was excellent but was only worth buting when we got the discount vouchers as it was rather expensive otherwise.
Easy check in, quiet location
Every time I stay at the Stamford Plaza Brisbane I always leave feeling like the staff have gone above and beyond to make my stay enjoyable. When you require a twin room it would be nice to have something bigger than a king single bed. Even a double bed would be a better option.
It is a very comfortable place to stay. We couldn't use the hotel on the Saturday night as it was booked out with functions. On the Sunday night nothing was open and the riverside bar had a function. We still have our free drink and food vouchers as they couldn't be used.
We loved being right in the heart of Brisbane, and having the casino for entertainment was great Loved the deep bath
Pleasant location with an old world feel A bit expensive
helpfulness of reception staff Noise - we were in room 117 and it was very noisy between a function in the atrium and a bar behind it. Lack of a plan to show us where facilities were.
Friendly, knowledgeable staff. Excellent location and presentation of the hotel. On site parking, dining and in the Brisbane CBD.
It was great to be so close to all facilities that were of interest to almost every type of person for e.g. gamberling,dining,clubs and pubs or just driving around exploring sites of interest. Not knowing where we were going we missed the valet parking "twice"because we couldn’t see any signage so just went to the public car park but is was just as good I believe anyway as our parking was validated. Thanks guys!
Classy hotel,excellent large rooms & great position.
It was such a short visit but concierge desk most helpful The coffee - need a good barista
very helpfull and friendly staff. I can not complain
Convienient for public transport & city access. Feather/down pillow.Comfortable room.24hour facilities
hotel was fab. staff were so friendly and very helpful. great breakfast buffet with great selection.
bathroom grout was covered in mildew. really unacceptable in this level of hotel. pool closed too early at night.
The staff are amazingly friendly and helpful. We had a wonderful time and always felt welcomed. The shower/bath controller stuck so water comes out into the bath but that was more funny than unliked and it just meant that the pressure was low.
Excellent check in and check out service and also service at Cuvee lounge also excellent
Location Complimentary water and chocolates were not there on arrival. Delivered 5 hours after. Coffee machine but no coffee cups, delivered 2 hours after I called reception. $38 parking fee.
First class buniness man hotel. Great staff
The room was tidy and the complimentary champagne made the evening - though it had to be asked for. The concierge seemed rude at first during check-in.
We enjoyed the welcoming staff at reception, the room was very comfortable. The staff in the bar, coffee shop and restaurant were all very pleasant. We also left an item of clothing behind and the staff were very helpful finding and returning same
Helpfulness and friendliness of hotel staff and good selection of foods at breakfast.
very helpful and friendly staff, very efficient at check in and check out bed was not ideal - one side sagged, bathroom a bit outdated/tired
The location is second to none for ease to walk everywhere. I think it is expensive for what you get-i.e. no wireless internet included.Unable to book through reception over the weekend.
The offer of an upgrade of rooms for only a little more each night. I was attending a conference, all facilities and events well coordinated and of a high standard. Great location, spent most of my time in South Bank. Everything was at our door step. Friendly, knowledgeable staff will to help us with all requests. All good , I can't think of anything not to like
Comfortable room, nice size The TV was slow to operate and awkward to turn on. Room prices seemed quite high, probably related to the Ashes being played in Brisbane at the time.
its ease to the Convention Centre and South bank. Train services very accessible also. Probably a little excessive in price during peak periods.
Rydges has a great location. Close to South bank, concerts, shopping, galleries, etc.
Very helpful easy access godd area for eating and entertainment unable to get hot drink later part of evening in the cafe area
accessibility to southbank, its market and resturants. The fact that for the 5 nights I was there the gym and sauna were not operating due to renovations. This was not stated on the Hotel.com site. It was one of the reasons I booked it.Very disappointing. The hotel did provide alternative places but its just not the same and inconvenient.
Dining room menu was limited and food was not of the highest quality.The CBD bar had basic food( chips.burgers etc) but extremely noisy. As a rydges priority guest, because we booked through you,we were not allowed the 10% room rate discount.next time we will book direct with the hotel.
Perfect Location to the Southbank Markets, Brisabne and beautiful restaurnants Not so much the hotel, but the Taxi service they phoned for us & used was very poor.
Valet Parking, easy to find, great location, the bed sheets and bed was very comfortable. No
Antique furniture The DVD player and stereo supplied in each room looked out of place and the TV remote was hard to work
It central position..great for staying in Brisbane Mold and rust in bathroom
The convienent location, the friendly helpful staff and excellent facilities
Spacious living room and mini kitchen. Combo washer drier has too complicated.
Ideal location - just across the road from station. easy access to city centre- shops bars etc.
It was close to the City you could walk everywhere.Very Freindly kind staff. Lovely room. Close to all public Transport. The parking bay out the front of the Hotel not really big enough, we had trouble pulling in there due to other vehicles being in there all the time
Location was very convenient for shops and transport (airport train outside your door), and I liked the old building, much more pleasant than a modern hotel.
The hotel is very well maintained and clean. The view into Anzac Square was very pleasant and it is very well positioned in the CBD making it easy to walk to places of interest. Rates and location big draw card for us. Nothing it is a good place to stay.
Location was excellent - just opposite Central Rlwy station and easy access from airport via airtrain. The staff moved us to another suite when our aircon broke down - and did it really well. Easy walk to shops and Queen St mall. Restaurant breakfast and room disappointing for the price.
bed was comfortable - can't recommend much else rate was disproportionate to quality of facilities - is a tired hotel (stained carpets, rusty fittings etc.) with mediocre facilities demanding premium rates.
Proximity to Train line and city centre (short walk).
Friendliness of staff and the old world charm, but food staff need to review their efforts noise from traffic
Staff very friendly; hotel itself maybe due for slight make-over Bit down-at-heel furnishing-wise
Atmosphere was good. , Liked the heritage aspects. Better location than centre of city but convenient to rail. Excellent restaurant. Our room 305 was a bit tight - next time we'll ask for a larger one. Mattress on the bed is perhaps near its end of useful life.
The meals at Armstrongs Restaurant were a highlight of our stay. New carpet had just been installed in our room so there was a chemical smell throughout our stay,
clean, self contained, bed great/ small complex, easy come n go bottle opener needed replacing, I did a questionare and handed it in to reception already, maybe a small bottle of wine 300mls instead of a bottle 750 mls as I was alone
Convenience to Central station, and Queen Street Mall for good restaurants/dining when you arrive late. Very polite and helpful staff, impressed with pre-arrival call.
Convenient to central station Bed was uncomfortable. Lack of pleasant outlook. (I am confused as to how any response to this question can be separated from the instruction not to use this for complaints.)
The design of the hotel was fantastic also the little extras that you get were great
The rooms are lovely, compact and neat. The bed was extremley comfortable!! Looking forward to staying again but for longer next time! Just the construction next door in the morning!
service was great front desk and bar staff, good location, the pillows were un comfortable i really need to stress that that would be the only reason why i would not stay there again as above the pillows
Staff were professional and friendly Only small issue - no milk in the fridge - rang reception to ask for milk - milk never arrived, so missed out on a coffee I was looking forward to.
the simplicity of the hotel,with a classie touch Room one, the shower flooded
The reception staff were exceptionally helpful when I found myself with an unexpected 4 hours to kill before my flight back to Melbourne. They went above and beyond with thier advice, and please tell them the Crue Bar was fantistic.
Spacious suite with good quality fittings (no chipboard). One of the best hotel showers I have ever experienced
The location was great, the staff was excellent, the rooms were large and comfortable. Lobby and restaurant were tastefully decorated. Carpet was worn and threadbare in places in the room.
The staff were amazing, the rooms huge, everything extremely clean, great layout that easily fit us and our three small children in.
Hotel front desk staff was very friendly and helpful. When I had a problem with the washing machine, they washed the laundry for me.
the staff the location and the hotel was fantastic ,staff were very friendly and helpful ,food was excellent 5 stars i would recommend this hotel to anyone cant wait to return.