The facilities and the staff friendliness. The parking fee is too expensive.
The location was perfect, the staff were very friendly and helpful,and the room was very comfortable. I know parking is very limited in the city, but I did think the price for valet parking was a bit steep.
Great hotel and location. Very good breakfasts
We have been there a few times and find the central location to be excellant plus we know in advance that the standard of the accomodation will not disappoint There is nothing not to like
Location was excellent. Staff was friendly. Met the Hilion standard.
Location All good
A fine hotel in a very central CBD location. No.
The close proximity to the city.
Room as booked as Execuative plus but only and execuative room as provided which did not match the pictures on the web site
Good size room. Knowledgeable concierge. Perfect breakfast staff. Too expensive hotel parking.
Profesionality and kindness of staff. As I checked out there was a surcharge because I was paying with credit card ... I showed my 'booking com' reservation where nowhere was written about this surcharge and they took it off! This is really added value and I will go back!
Closeness to all city facilities. nothing
Easy check in, quiet location
Close to the function we where attandind Hotel needs a face lift
Every time I stay at the Stamford Plaza Brisbane I always leave feeling like the staff have gone above and beyond to make my stay enjoyable. When you require a twin room it would be nice to have something bigger than a king single bed. Even a double bed would be a better option.
It is a very comfortable place to stay. We couldn't use the hotel on the Saturday night as it was booked out with functions. On the Sunday night nothing was open and the riverside bar had a function. We still have our free drink and food vouchers as they couldn't be used.
Good location. The breakfast is too expensive.
a classy yet relaxed hotel. breakfast was excellent but was only worth buting when we got the discount vouchers as it was rather expensive otherwise.
Kabuki Restaurant Had lunch at the courtyard restaurant and thought the service poor and the prices high.
Attentive staff, and a delightful location for breakfast, in particular (The Brasserie). The quality of the breakfast was also very good. Rooms just a little clastrophobic. And it would be nice to be able to open a window rather than rely on airconditioning. A balcony would be even better! However, I note a male person "fell" from the balcony of an adjacent hotel on the evening (or there abouts) we visited!
Look and style. The ambience. Location is terrific. Mini bar pricing was not competitive. > Pillows were not comfortable. > Handle on televsion cabinets were broken > The smell of the bathroom towels were not pleasant. They were clean but the laundry powder used was not fragrantly appealing > Bar staff on the night were not managing the waiting patrons effectively
bed was comfortable - can't recommend much else rate was disproportionate to quality of facilities - is a tired hotel (stained carpets, rusty fittings etc.) with mediocre facilities demanding premium rates.
Location was very convenient for shops and transport (airport train outside your door), and I liked the old building, much more pleasant than a modern hotel.
Valet Parking, easy to find, great location, the bed sheets and bed was very comfortable. No
It central position..great for staying in Brisbane Mold and rust in bathroom
Location was excellent - just opposite Central Rlwy station and easy access from airport via airtrain. The staff moved us to another suite when our aircon broke down - and did it really well. Easy walk to shops and Queen St mall. Restaurant breakfast and room disappointing for the price.
It was close to the City you could walk everywhere.Very Freindly kind staff. Lovely room. Close to all public Transport. The parking bay out the front of the Hotel not really big enough, we had trouble pulling in there due to other vehicles being in there all the time
Ideal location - just across the road from station. easy access to city centre- shops bars etc.
The hotel is very well maintained and clean. The view into Anzac Square was very pleasant and it is very well positioned in the CBD making it easy to walk to places of interest. Rates and location big draw card for us. Nothing it is a good place to stay.
The convienent location, the friendly helpful staff and excellent facilities
Antique furniture The DVD player and stereo supplied in each room looked out of place and the TV remote was hard to work
Location was great - very close to city, restaurants and transport options. Chose this hotel for its pool which upon arrival was found to be closed for renovations. Roof top bar was packed with people from a function that had finished downstairs so not a place to relax and unwind. Rooms are adequate but could do with some of the renovations that the pool is supposably having.
location inflexibility and mechanical (robots). Charges for anything which in most 4-5 start hotels are usually included eg later checkout (1hour).
cold breakfasts delivered to room
convenience for getting around city asked for king bed and did not get it
close to town. one person was friendly, the other said i cant have been staying as my booking wasnt in the system!!! even though my friend had already checked in it was in the middle of redecoration. tiny as bathroom and smal room. for what we paid newaz
Staff , very helpful , especially conceirage and reception. dining , transportation services The cost is slightly higher compare to other hotels.
Convenient location, easy to find, comfortable bed. Kind and competent staff, especially as they could not find my reservation. Small window, small bathroom with curtain for the shower
Location-Location-Location: this was a fantastic place for ease of accessing CBD Brisbane as well as transportation. Easy walk to great restaurants and shops, too.
so convenient, comfortable, quiet, pleasant environment
Enjoyed the modern rooms and service was excellent. Nil
The room was very clean and well fitted out. The bed was very comfortable, with comfortable pillows. The reception staff, concierge and valet parking attendants were all very friendly and very helpful. It is also located very centrally in Brisbane city. We were unable to have a twin bed room which meant my sister and I had to share a bed - not too much of a problem but would have been nice to have our own bed.
i can say the location of the hotel is excellent for city tourists, with convenient transportation, close to everything.
the staffs are friendly and helpful, the environment is clean and clam.it provided a good place to rest in a trip. if there's a kitchen would be better
We very much enjoyed the view on the bridge from our balcony. We also much enjoyed the jacuzzi (also with a view on the bridge). The hotel is a 15 minute walk from the city centre, but you can walk along the river path. There is some very nice coffe place along the way.
Enjoyed the location and friendly helpful staff. Only dissapointment was for the restaurant not to be open on Sunday evening.
Location is very convenient for the city. There is a good cafe with outdoor seating. My room wasn't ready at 3.10, and housekeeping had not finished cleaning when I went in. No soap in the bathroom, etc. I stay in the Adina apartments in Sydney all the time, and the Brisbane hotel is a bit tired in comparison.
Great location Noise from story bridge traffic all night
I enjoyed the gym and sauna. The television was very good. The pool was freezing but other than that it was excellent
The location and facilities! The reataurant and room service pricing was far too expensive and the bathroom had a terrible sewerage smell.
Central location, excellent view of Storey Bridge and the river, apartment very clean and comfortable.
Very central for touring Brisbane .superb view of bridge , river and city from balcony.Very nice suite and wonderful staff.
The hotel staff were very helpful and friendly.
I liked the relaxation Food was expensive
Staff were uniformly really friendly and helpful - upgraded us following a cancelled flight. Breakfast great - omelettes to order. Beds and rooms comfy and clean with nice extras. Spas on 18 floor fabulous and hard to leave.
Excellent, efficent, helpful staff
We were welcomed by a nice and pleasant receptionsit, the room was large and in good condition. There was a bit of noise from the railway station so next time I will specifiy a room on the road side.
position,breakfast. doona to hot, would like a top sheet
proximity to suncorp stadium. Rate was cheap given it was origin night.
Centrally located in the heart of Brisbane CBD. Public transport and other travel facilities at the front door. Hotel across the road had cheap good quality food. Very few 'modern' facilities. Parking as a guest is a rort paying an extra $28 overnight.
the central location was excellent for a city break - the hotel was very quiet and the room was a good size.
Foxtel on the TV, the bed was comfortable. The internet connection fee is a rip off, to be charged for internet connection when you're not in your room working is appalling. Why can't the hotel charge when in use only? I am aware it's outsourced by an IT consultancy but nevertheless I'm sure the Holiday Inn make money on it. The other point is if i knew there was a rail station right on the hotel I would not have chosen the hotel. Found it difficult to sleep as a result.
The convenient location
Excellent check in and check out service and also service at Cuvee lounge also excellent
hotel was fab. staff were so friendly and very helpful. great breakfast buffet with great selection.
bathroom grout was covered in mildew. really unacceptable in this level of hotel. pool closed too early at night.
First class buniness man hotel. Great staff
very helpfull and friendly staff. I can not complain
Convienient for public transport & city access. Feather/down pillow.Comfortable room.24hour facilities
The room was tidy and the complimentary champagne made the evening - though it had to be asked for. The concierge seemed rude at first during check-in.
The staff are amazingly friendly and helpful. We had a wonderful time and always felt welcomed. The shower/bath controller stuck so water comes out into the bath but that was more funny than unliked and it just meant that the pressure was low.
It was such a short visit but concierge desk most helpful The coffee - need a good barista
Location Complimentary water and chocolates were not there on arrival. Delivered 5 hours after. Coffee machine but no coffee cups, delivered 2 hours after I called reception. $38 parking fee.
Pleasant location with an old world feel A bit expensive
Classy hotel,excellent large rooms & great position.
Friendly, knowledgeable staff. Excellent location and presentation of the hotel. On site parking, dining and in the Brisbane CBD.
We loved being right in the heart of Brisbane, and having the casino for entertainment was great Loved the deep bath
It was great to be so close to all facilities that were of interest to almost every type of person for e.g. gamberling,dining,clubs and pubs or just driving around exploring sites of interest. Not knowing where we were going we missed the valet parking "twice"because we couldn’t see any signage so just went to the public car park but is was just as good I believe anyway as our parking was validated. Thanks guys!
helpfulness of reception staff Noise - we were in room 117 and it was very noisy between a function in the atrium and a bar behind it. Lack of a plan to show us where facilities were.
Rent och fräscht rum till ett bra pris. Frukosten var förhållandevis välsorterad och vi var på det hela taget positivt överraskad av vad vi fick ut av hotellet. Nej.
Nära till den stora Promenad och shoppinggatan Röklukt på ett beställt rökfritt rum
Spaciouness of the suite and been able to set the A/C to how we liked it. Bit disappointed the spa didn't work - but it was not a hassel.
Rooms are exactly as the photos portray. Service was good. Staff were helpful. Great value for money stay and river views were lovely. The bathroom in the afternoon was very hot, could do with blinds or something to keep afternoon sun out.
Yes. The airconditioning fan was cold and the heater did not work, so switched off the fan. Told reception. No fresh air was available. Toilet door jammed shut, told reception and they arranged help to get it open again.
The apartment was excellent. It was spacious and very comfortable with all the requirements for a short stay. Views superb. Service and food in the restaurant both good.
I stayed in room 216 on the 21st floor and had therefore a stunning view of the city and the Brisbane River. Corridors seemed dark an not well maintained. Plus there was some expired milk in the fridge (March 2009).
The location of hotel was great and the staff were very helpful Our bathroom door was not closing (it was off the runners) and no one could fix it.
roomy apartment, good value at 145 $, not at the 'official' rate og 200+$ cutlery, plates were not all clean
The location and the fact that I had asked for a view of the river if possible and actually got a room with a view of the river! The one bedroom flat was well set up and I enjoyed my stay. I will return when in Brisbane!
Location, comfortable well equiped apartment. Very quiet. This is the second time I have stayed at North Quay and will return.
The view from the 23rd storey was awesome and its only a short walk to Queen st mall from the hotel, which is really convenient. The staff were negligent to our complaints about the faulty lights, which included the ceiling light dangling by just a cable. We were afraid that it would fall off the ceiling and thus alerted the reception immediately in the morning but nothing was being done.
Close to everything in CBD. Good restaurant. Reception staff not helpful or welcoming. No clear directions on parking. Bin in bathroom not emptied.
The location. The no smoking rules......
The proximity to the city was great and as we were only overnighting the fact that the price included breakfast was wonderful Looking at a brick wall through the window.
convinient transportation to everywhere a bit cold when stay in the hotel
Location is fantastic and value for money.
Visiting a medical specialist and just walking and shopping around the city.
Location and easy access for transport shops eating places and the city atmosphere plus helpful staff
The location was fantastic. I wished that the rooms had been a touch larger. But the location was fantastic. The room was clean and tidy. T No complaint.
Quality of room and proximity to everything. TV was only really working for two channels.
I was very happy with location, the entrance lounge and the availability of food at the Hotel. Pleasant rooms well presented. Absolute value for money. No
Helpfulness and friendliness of hotel staff and good selection of foods at breakfast.
We enjoyed the welcoming staff at reception, the room was very comfortable. The staff in the bar, coffee shop and restaurant were all very pleasant. We also left an item of clothing behind and the staff were very helpful finding and returning same
The location was central. The bed sheets and bed were very comfortable. The television was too small and there was no in-room safe.
The suite was conveniently set out and comfortable and very clean and close to everything in Brisbane
The staff were very friendly and helpful. The rooms were very clean, comfortable and serviced daily. The location was terrific - very close to everything we wanted to do. The only thing I would have liked was a separate shower, although it would not stop me from booking again.
convenience of the city, comfort of the hotel & service after hours room service, not friendly and didnt care we could not get what was on the menu, as they wer "busy"
Location, nice rooms, clean. Because the shower is over the bath and the side of the bath is high a handle on the wall opposite the door would help getting in and out of the shower. Otherwise great.
All was good... no complaints. Windows in livingroom should be lower to enjoy the view over the CBD.It It is really a shame that this option was overlooked at the design stage.
It was clean, the room had a great view, the bed was comfortable. It was a minor annoyance getting in to the shower.
to find out that it cost me AUD30.00 per day to park my rental car, also the light switches sparked every time you turned the lights on or off, a bit unsafe if you had small children with you. also we stayed for 5 nights and the apartment was not cleaned once or had the bed sheets replaced or the towels !!!
was close to central city with plenty of cafes close by.
The curtains were not dark enough to keep out the light for sleeping at night
Its in the heart of city next to elizebeth street.parking facility was good. rooms were good also bath room facilities like jacuzzi shower area were the best.cooking station and cooking facilities also excellent.
Great apartment with all necessary facilities; tastefully decorated and furnished, with good quality appliances. Excellent location for river and city. The only bad thing was that there was a large build up of hair left in the bathroom basin plughole, which clearly hadn't been cleaned for a long time!
Central location The view
it located centrally in the city. a nice walk to most atractions of brisbane. Rooms were very clean and good size although i had booked a three bedroom apertment and on arrival all that was left was a two the staff were very helpful and very sorry for the miss hap