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The location was central with easy access to popular areas in the city as well as Central Station and Adelaide St. The rooms appeared outdated and dank. The shower was uncomfortably small and would flood the bathroom every time it was used. I did not feel comfortable using the laundry as it was dirty and remote. There was no free wifi in the building.
We really enjoyed the spa and pool on the roof. The room and the view were both excelent. The housekeepers did a wonderful job and it was a pleasure to come back to our room in a clean and well presented state. Thought it was very strange to find 1 bottle of water and 1 apple left for us as complimentry when there were 2 of us staying in the room.
It was a great hotel, simple as that! Great location, great views, friendly staff, and a great room. The bed was a little stiff for my preference but every back is different.
It was central, well known brand and useful as an overnight stay, and had a secure carpark. On the top of the Hotel half the neon lights spelling out the Hotel's name were broken, so the name of the Hotel was unrecognisable when driving to it at night.
good position very helpfull staff small rooms , hotel; needs general update
Friendly guests and staff The mildew on the grouting in the bathroom
I liked it being close to the City. Decent swimming pool and gym. Mini bar was well stocked even though I didn't need it. The service is very average , some days they make the b d and nothing replaced like towels and soap etc. the worst wifi service never connects or super slow, only 250 mb for 24 hrs but doeywork anyways. Even though the ad says free parking it is freeoy for weekends. The check out was annoying tney wanted to keep thr $10" deposit with bogus charges.
Nothing Rooms overpriced, cleanliness poor, in room facilities poor especially internet connections, Restaurant overrated and expensive, car parking fees charged when free days on public holidays, Breakfast over priced and poor quality (eg no fresh eggs), Electrical items in room defective.
Our bed was amazing best sleep we have had in a long time The room was so clean and modern
The swimming pool, the view and the restaurant and its friendly wait staff. I liked that we could leave our bags without any hassle. The cabs came quickly. The noise from the renovations in the afternoon! I didn't like the lack of a sewing kit in the room and the lack of a newspaper at the door although I got these by asking at reception.
great staff especially nicola and very comfortable. the restaurant was very good too.
Close to Spring Hill and the river We'd booked two rooms, one for my husband and myself, the other for our adult daughter. We asked if the rooms were different, if one was better for a couple, and told there was no difference. In fact, one had a much larger bathroom. The staff should have known this and advised us accordingly.
Very little. It was poor value for money and I would not recommend it to anyone. There was no free parking for hotel guests.The hotel is a long way from the CBD and surrounded by steep hills. The rates are high but the facilities are poor.The room was serviced but no fresh towels were provided. The interior of the rooms are pleasant enough but the corridors and elevators are dated and shabby.
The hotel staff were very helpful and very friendly, the Bar an restraunt had a great atmosphere and the food was delicous. The rooms were thoughtfully kitted out and were very modern. The room had a small balcony where you could sit and read a book and relax. The hotel was only a 10 min walk to the main shopping centre.
Clean, convenient and affordable but air conditioner in 603 was not effective so my night was hot and uncomfortable There is no where to sit in the room so it is suitable for people who need just a place to sleep.
We got in a delammar and they fixed the problem to as much as they could. One night staffmember on front counter was rude in his greeting Saturday night after comming back from our wedding day we wernt greeted nicely just gota hi, thats very unwelcoming also we ordered the romance package which included Chocolates, Champain, & rose pettles all we got was the rose pettles, the rooms look bigger in picture than reality we were dissaponted we had no view but of a brick wall we were charged each night from the upgrade and wasnt told it was a charge for each stay and they tried to charge us for breakfast which was included in our package as I paid the extra but never recieved it we were told it wasnt part of the package but my email booking says different we paid for it, they removed the b,fast costs.
I loved it!! The staff were fantastic, the room was in excellent condition.. Room wasnt very big but it was perfect for 2 people.. It was clean & quiet..Very modern and close to everything.. I highly recommend staying there and I will be returning and will be telling my friends and family about it!!!! Tv and iPod doc were such excellent extras... I wouldnt recommend it to people who like big open rooms but perfect to be cosy and close to your loved one..
Nice decor and comfortable bed. Restaurant quite good with not a lot around the area. It is uphill from down town.
Nicely designed and furnished room, good location , very clean.
location to business is very convenient (next door) no in room breakfast service; no gym; rooms small (but functional)
no car parking included in price
Room was relatively small but functional. clean tidy, and all facilities worked well
convenience no food
Location, easy walk to down town The breakfast and evening meals were very good We had to leave and come home
As we had a function to attend, we only needed a place to sleep and we found this quite adequate and good money for City Hotel
It had the feel of an old style hotel, small and personal, rather than huge and impersonal. The balcony and view of the Tower Mill across the road That we didn't have time to stay longer!
Very Central for shopping and Medical appointments
Everything was in order and to be expected.
convenient location to city limited onsite parking
The staff was great and made sure that you felt welcomed. The hotel was clean and was comfortable. It was close to the main shopping area. It was everything that I wanted.
Location near Brisbane CBD
Very convenient location for central Brisbane, handy to railway station, buses, Queen St mall, river etc. Nice comfortable room with large full length windows along one entire wall, opening to small balcony.
I t was handy to the hospital.The room had nice modern furnishings the breakfast was excellent, compliments to the cheerful chef ooops the cleaner forgot to empty the bin in the bathroom from previous guests.
Room was quiet, Tv was on the wrong screen ratio and menu was not accessible. Outside of building needs major facelift. Was not happy with the extra $16 car parking charge
Staying across from the park and being close to Roma St station were positives. The toilets for reception are not very nice for a motel and particularly for first impressions if you need to go once you arrive from the airport, which is possible.
Clean rooms, nice bar and good breakfast The drinks in the bar are very expensive and they closed at 10.00pm on a Saturday night with guests in the bar, we had to leave and go somewhere else
Clean, staff were great, close to where I needed to be Raised lip of floor into the bathroom, couldn't use the balconey, lift floors were uneven
My husband and loved the friendly staff the cleanliness, comfort and the fantastic location. We found the accomadation perfect, we only stayed one night because it was a work organised christmas function so originally it was all about location but having had such a great time we would not hesitate staying longer and doing some sigthseeing next time.
upgrade to executive suite No wine in bar fridge. Mirror in bedroom in inaccessible position. No chopping board for cutting up fruit in the kitchenette.
Friendly counter staff, good room price Besides continental breakfast, meal prices too high
Great location, walking distance to cbd; view either on pool and park or cbd skyline; quiet regarding traffic; guest's laundry (coin operated); pool (with always a nice breeze, so it doesn't get too hot); rooms are comfortably big; Just to write something: not too soundproof, we weren't disturbed by anyone though (and still much better than other locations!); we liked the place that much that we made another reservation immediately for the end of our holidays
Staff polite and helpful. Nice room with lovely view of Brisbane city. A bit far out of the city if no car. Buses not very frequent.
Easy to be reached by car, internal car parking, courtesy of staff
Friendly staff, good restaurant and parking facilities. Not luxurious but very suitable for our purpose. (Usiung this spce to say how am I meant to answer the questions two below without going n to your web site?!!)
convenience of location and comfortable room.
The very helpful and cheerful attitude of the Reception staff member on my arrival.
It was all wonderful Not enough time to stay there
Atmosphere was good. , Liked the heritage aspects. Better location than centre of city but convenient to rail. Excellent restaurant. Our room 305 was a bit tight - next time we'll ask for a larger one. Mattress on the bed is perhaps near its end of useful life.
Convenient to central station Bed was uncomfortable. Lack of pleasant outlook. (I am confused as to how any response to this question can be separated from the instruction not to use this for complaints.)
Friendliness of staff and the old world charm, but food staff need to review their efforts noise from traffic
The meals at Armstrongs Restaurant were a highlight of our stay. New carpet had just been installed in our room so there was a chemical smell throughout our stay,
Convenience to Central station, and Queen Street Mall for good restaurants/dining when you arrive late. Very polite and helpful staff, impressed with pre-arrival call.
Staff very friendly; hotel itself maybe due for slight make-over Bit down-at-heel furnishing-wise
clean, self contained, bed great/ small complex, easy come n go bottle opener needed replacing, I did a questionare and handed it in to reception already, maybe a small bottle of wine 300mls instead of a bottle 750 mls as I was alone
Proximity to Train line and city centre (short walk).
Mycket trevligt, närhet till restaurang och shopping område. Mycket prisvärt
Utmärkt service, vi anlände sent på kvällen efter receptionen var stängd men med en ringklocka öppnade de och tog emot oss. Ägaren hjälpte till att bära upp väskorna på rummet och visade var toalett och dusch fanns. Dagen efter skulle vi passa ett tåg vid centralstation, en taxifärd för ca: 15 AUD men ägaren skjutsade oss gratis i sin egen bil. Vi betalade 90 AUD för ett dubbelrum. Perfekt för den prismedvetna.