Brownsville hotell

Minus: Everything

Plus: the staff was courteous and professional

Minus: the tub and plates where dirty

Plus: Everything except breakfast

Plus: very friendly staff

Minus: Eggs are always hard and LUKE warm.

Plus: rooms very nice and well maintained, breakfast was great

Minus: nothing we loved our stay

Plus: My room was very clean

Minus: Nothing was wrong

Plus: It was very clean, spacious for family of four and great setup for breakfast.

Minus: It was hard to find off the highway at first.

Plus: Everything the staff they are friendly.

Minus: N/A

Plus: Nice place, clean,

Minus: Pool was dirty

Plus: Loved the furniture

Minus: Even though requested in advance, didn't get my room with a view of pool/patio.

Plus: Then lady at the fron desk that checked us in was very pleasant, warm,and welcoming.

Plus: in this hotel meet my expectations

Plus: It was very busy during breakfast time and well, that is beyond everybody's control. Overall, every thing good....

Minus: I understand that Summer is really hot and that the gardening crew needs to do their work but, if they could start after 9:30 or 10:00 a.m. that would be appreciated.

Minus: The front desk people lacked friendliness. Seemed irritated that we needed something. Did not say thank you or anything at all when we checked out and walked out of the hotel. The maintenance man was ...

Plus: Clean and comfy

Minus: Joined rewards and didnt receive my credit!

Plus: Size of rooms we're big

Minus: Our room was very dirty horrible odor

Plus: Service was great!

Minus: The swimming pool was dirty, I needed to do laundry and there was only 1 washer and 1 dryer making a little inconvenient.

Plus: The location being on n a central location was good

Minus: I wanted to enjoy some sun but the pool area was embarrassing and all the lay out chairs were broken. Also the pool had a lot of junk floating around in it.

Plus: Everything was fresh

Plus: Everything was just like I was expecting.

Minus: Parking lot was on full and I have to park my car kinda far.

Plus: Staff is awesome! For the price, this hotel is excellent.

Plus: I liked the amount of space in the room we stayed in especially since we had a couple of people in the room. But overall a great place to stay.

Minus: Their was smell of the hotel in the hallway of our floor but other then everything else was good.

Minus: Noise of AC / poor breakfast choice / slow WLAN

Plus: The room was spacious and clean with high ceilings, Breakfast was good and I enjoyed the fresh baked cookies at the front desk. The location is awesome as you are right next to the mall/shopping centers and several bars/restaurants. Staff was friendly.

Minus: I was given the room with accessibility for disabled which was fine, but the shower was open with only one small drain causing water to get all over the floor. Drains should be added along the lining of the tub to avoid a slippery mess. Ice machine 2nd fl

Plus: The staff was great

Plus: Customer service

Minus: Closed breakest one hour early

Plus: It was nice to have a kitchenette.

Minus: The bed or bedding had a funny smell.

Plus: exceptional service and a very peaceful stay it was.

Minus: the fact that the 3rd fl hallway always maintained itself very warm during my stay.

Plus: Clean great service great food v close to everything.

Minus: No would like to visit again and stay there.

Plus: Nice staff. Big breakfast.

Minus: Unfortunately the beds are terrible . They advertise King and you get Full.

Minus: They lied about giving us our full deposit back

Plus: What I liked best was the location everything was really close by and didn't have to drive far for good food restaurants.

Minus: Yes there curtains were dirty, there was roaches and the tub was dirty

Plus: It was a really good stay

Plus: Breakfast and pool area

Plus: The bed was comfortable

Minus: Na

Plus: Beds were not comftable hot spa wasnt even hot and it was dirty.

Minus: Cleaning and comftable mattress

Plus: Very nice clean and friendly comfortable beds highly recommend

Minus: Everything was great

Plus: Location! And the size of the room, it was huge!

Plus: Breakfast food was good but the water view from the dinning area was excellent. I liked the breakfast sausage with gravy, boiled eggs, yogurt and coffee was good enough for me. The location is ...

Minus: That I did not stay long enough.

Plus: Excellent breakfast and staff

Minus: MATTRESS NEED TO BE REPLACED. SEVERELY WORN OUT ON EDGE AND HIGHLY DIFFICULT TO SLEEP. THANK YOU.

Plus: Staff friendly, very clean

Minus: Shower needed update. Tile looked old room 323. Everything else nice and clean. Great view

Plus: The resaca side is beautiful. The rooms are very good in size and clean. We really enjoyed the pool. And there's a lot of good restaurants close to have dinner.

Plus: I just thought the pool was going to be much larger from the photos. Little disappointed in that. Everything else was great!

Minus:  

Plus: The bed was very comfortable, surround area very nice and great restaurants rear by, view was nice as well.

Plus: Drinks rvening

Minus: Damp musty smell from room air con , mound in bathroom

Plus: The room was fine and location was excellent. I would stay there again. Liked the breakfast. The front desk people were very friendly and always available.

Minus: There wasn't really nothing I didn't like.

Plus: The beds comfortable nice and clean! Breakfast was great

Minus: Wish they had a waffle maker

Plus: Staff was so friendly, everyone was just so nice and genuine, easy location, but far enough off the highway that it was quiet

Minus: Bed wasn't that comfortable but it wasn't bad

Plus: Friendly staff. They already had my keys ready on arrival. I dont think it took more than a minute checking in. The room was clean and the bed adequate. Will defi8ztay here agaim.

Minus: Nothing comes to mind.

Plus: The rooms were clean and met my expectations for the star level

Minus: Most of the hotel was doing work on the water pipes. Ceiling was uncovered, floor had cardboard on top, some walls had panels removed. Breakfast was cold and not very good.

Minus: Every thing was bad

Plus: Location next to the freeway and mall was good.

Minus: The entire opposite wing of my floor was under renovation or major reconstruction. There were very strong fumes upon opening of the elevator. They should not have rented rooms on that level until construction was complete. Seemed an unhealthy environment.

Plus: Everything is clean and workers are very nice

Minus: Well last Monday a customer activated the fire alarm and I don't know really if is real or not, and then latter the all hotel was floting. I fell very bad for the workers

Plus: Variety: the hotel provides a variety of items on the breakfast bar, pool, Jacuzzi, and a grill to cook. In addition the rooms come with a bigger refrigerator, stove in a small kitchen that gives the guest the possibility to cook during their stay.

Minus: the restroom could have been updated a littler more and more parking. The parking was not designated for the guest but to save money to the owners. More lightning can provide the guess with a safer experience

Plus: Todo

Minus: Nada

Minus: Double beds weren't available and HBO didn't work.

Plus: Breakfast

Minus: N/A

Plus: Very helpful staff, good location, clean hotel, and big rooms!

Plus: Breakfast was excellent. Located conveniently behind hotel.

Plus: All great.

Plus: Coffee available whenever you wanted it in the lobby.

Minus: Happy hour was not very regular.

Plus: The food was excellent. We were very pleased with the variety in the preparation .

Minus: Having a connecting room door . Many of the tenants next to our room were not considerate and played the TV too loud late into the night.

Plus: I liked that it was quiet. The beds were comfortable. The breakfast was great. The staff was the best. Thank you.

Minus: The small apples. My son didn't like that they didn't have chorizo and eggs everyday at breakfast.

Plus: Good breakfast

Plus: Staff was excellent very helpful accommodating my 92 year old mom.

Minus: The carpet was damp. Manger told me they had shampooed it the day before.

Plus: The bed smell to much clora

Minus: The hot tub was not working and I put to clean my room and they didn't

Plus: The hospitality was impeccable. They remember your name and hold conversations. I loved that.

Minus: There wasn't one issue at all. No complaints.

Plus: The room always had a nice smell

Plus: Very clean..front desk attendent very helpful..

Minus: Pool to small..also the room I booked wasn't the room I got..I had to deep on the floor on a blow up bed..

Plus: Comfortable surroundings. Early check in was allowed. They even upgraded my room to a junior suite without any extra charge. Friendly staff too.

Minus: Not the hotel's fault but they had a small mishap with the waffle machine and fire dept. was in breakfast area for a while so I was unable to try their complementary breakfast.

Plus: The staff with flexible with check-out time. The breakfast was awesome.

Minus: n/a

Plus: Staff was extremely nice and courteous. Everyone there had a smile and a good morning, or good evening.. loved that about the staff.

Minus: I ended up traveling with my sister so my 5 year old ended up in sofa bed. It was pretty small and a little hard.

Plus: This hotel is very clean, staff were very friendly.

Plus: Breakfast was awesome

Minus: Using the key to get in the room was at times challenging..

Minus: No free breakfast!!!!

Plus: The room overall

Plus: The updated TV and Netflix , comfortable beds , clean restrooms and very friendly staff

Minus: Only spent one night and did not find any anomalies

Minus: They charged me extra county tax even know I booked with booking.com.

Plus: Pool area was nice, very well kept area, tucked in among nice landscaping.

Minus: Expensive in comparison to the first hotel we stayed at in Brownsville (Staybridge Suites)No breakfast included, pay laundry rather than complimentary as they were at Staybridge for less money.

Plus: Very friendly and eager to help!!

Minus: No complaints

Plus: Met our needs for our short stay in Brownsville. Quiet, clean room with pleasant atmosphere.

Plus: Room was clean and bed comfortable.

Minus: Free breakfast. For the price of hotel, I would expect free breakfast. Next time we will stay at another hotel for same price that provides free breakfast.

Minus: Beds were uncomfortable

Plus: Staff was great

Plus: It was a great stay.

Minus: I was not told the pool was under maintence during my stay and was charged full price!! At least let me know in advance to have the option of booking elsewhere. The price should be a lot more ...

Plus: The rooms

Minus: The pool was out of service when I saw on trivago it was in service

Plus: It's a nice and clean hotel, close to everything .

Minus: Booked a suite they gave me a room for the disabled

Plus: The room was to clean, and the room was excellent

Minus: The pool was out of order and my children are to sad, the expected used the pool all day.

Plus: The room was updated, bed was comfortable but most of all the bed comforter and sheets were very clean and fresh. The entire hotel staff were very friendly and professional. The hospitality from the ...

Plus: The moment we walked in the room I knew we were in the right place. I liked the color of the comforters as they give it a fresh and inviting feeling. I also liked the various pillows available to ...

Plus: Service was friendly especially the lady at the breakfast area

Minus: Need a bigger tv lol

Plus: Clean rooms and very friendly stuff what I liked most was the pillows on the bed very fluffy and comfortable

Minus: More choices and breakfast

Plus: Clean

Minus: N/A

Plus: Location was great!!

Minus: I had booked a room with a refrigerator and there was no refrigerator.

Plus: Customer service outstanding

Plus: Wery good beads, wery clean .

Plus: The room was very large with a comfortable king-sized bed. The staff was very accommodating and housekeeping kept everything neat and tidy.

Minus: The breakfast didn't offer much, but was satisfying. We had a few problems with the WiFi. The staff explained that the company was upgrading.

Plus: The best part about this whole experience was that the cleaning lady was super nice and polite. Give these women raises

Minus: Literally everything. Front counter dude was a jerk, breakfast sucked, burn marks on the shower(seriously what the hell) room smelled so bad when we got there.

Plus: The fact the the room was spacious

Minus: The restroom was a bit cramped

Plus: Room was clean

Minus: When you asked for extra towel you have to bring the one that you already use in order to get a clean one

Plus: Location...

Minus: Loud party down stairs till 3 am I understand it's spring break...but overall it was great....aslo not enough parking around the back of the property...also towels could be updated,,,,,,

Plus: The price was good it was easy to get everywhere in town from here.

Minus: The free WiFi didn't Work. No meat with the free breakfast.

Plus: Loved the beds but there was dirt on the sheets. The room had a modern feel to it. Air conditioning worked great.

Minus: Blood was on the walls. Bed sheets were dirty. The shower curtain had mold on it. The towels need to be bleached. They are too yellow.

Plus: Good layout - comfortable...

Minus: Mothing

Plus: Good value. Good location.

Minus: Would have been nice to have a coffee maker, but the lobby had coffee and it was close by.

Plus: I was very worried what I would be getting for a 2 star. It was much nicer than I expected. The room was clean, beds comfortable, decent breakfast. Good enough if you don't want to spend much money although I probably paid a little too much for the room.

Minus: I have cleaning rags at home that are nicer than the bath towels they provided. Shower pressure wasn't very good.

Plus: The location, staff, rooms, and security was amazing. Not a thing I could complain

Minus: Nothing at all

Plus: Bed was comfortable. A/c worked great

Minus: Room was smaller than expected

Plus: Nothing have leave that same day.

Minus: Anything

Plus: Clean rooms

Minus: No microwave and refrigerator in the rooms without kitchen other and that was okay

Plus: Clean

Minus: A/c not working good

Plus: That the kitchen had pots and pans and plates and utinsels to use. Big plus!!!

Minus: On our last night we came back from the island and saw roaches in our room... I'm assuming because we hadn't left anything on. (Lights.etc)

Plus: The view was great looking out at the water. The room was awesome super clean the bathroom was great for the size

Minus: Nothing

Plus: Location

Minus: We were 4 in our stay and only had 2 bath towel, pool area closed to early. Didn't have a blow dryer or a closet space

Plus: Bed was comfortable and the bathroom was clean! I loved the ac temperature because it wasn't an igloo like most hotel rooms! I LOVED THEIR FLEECE BLANKET!!!

Minus: No toothpaste or hair dryer. Also no little shampoo/conditioner bottles! :( and tv was too high up on the wall so it was uncomfortable changing the channel.

Plus: The location was very convenient. Complained about linen and everything was changed out and cleaned. The daytime staff was very friendly. Beds where comfortable.

Minus: Pool had a lot of debris, but water was clean. The rooms had a musty smell, the floor was wet from humidity. When cleaning came to change bedding we where asked to leave the room.

Plus: Location, perfect location to everything

Minus: The floors were dirty. They needed to be swept and cleaned thoroughly.

Plus: LOCATION

Minus: YES DIRTY SMELLS VERY BAD LIKE VERY STRONG HUMIDITY AND BEDS ALWAYS FEEL WET LIKE THEY MAKE THE BEDS WITH WET BLANKETS AND COMFORTS ALSO SAW A ROACH IN THE RESTROOM.

Plus: The rooms are spacious

Minus: The staff is horrible and rude. I paid for my pet to stay an extra fee and the questioned my young daughter and myself as id I had done something wrong. Very unprofessional and rude. My poor 10 year ...

Plus: Good location. Access to restaurants and shopping.

Minus: One of the staff members was rude and followed me around as if I did not have reservations there. I felt like I was being watched.

Plus: Room was clean

Plus: Location

Minus: The truck parking lot had some big holes.

Plus: So close to the airport, and friendly, attentive staff. The room was very clean, large and comfortable.

Minus: Outdated furnishings, although it was very clean and comfortable. But a new couch in the sitting area would have made a world of difference in the look of the room.

Plus: The room was basic, but clean. They have a mini fridge and a microwave which came in handy and a smallish TV, but they have more than basic cable (HBO) included. They have a basic breakfast included ...

Minus: The bed itself was much too soft for our liking, but not bad enough to keep us from getting a good night sleep. They also had a rather small pool that was not working or at least there were enough ...

Plus: Comfortable beds!!!!

Minus: Pool covered blocking sun possibility.

Plus: The room was large and had a nice sofa for extra seating, the bed was old but fairly comfortable. The sight manager, Amit was extra helpful and very pleasant to speak with.

Minus: It's and older hotel and really needs some TLC, if they were to do some updating and fix it up a little it would be a 10 for me.

Plus: The cleanliness n comfortab place. Very relaxing n enjoying.

Minus: No swimming pool or quality breakfast.

Plus: price was about the only thing I liked

Minus: the smoking room we did not ask for, smelled terrible. No clean up or fresh towels the second day. The floors looked and felt like they were mopped without being swept.

Plus: Its in a good location.

Minus: They lie. There was no breakfast, there was no wi-fy. These things were advertised on their web page and these were the hinge points that swung me their way.

Plus: Everything was amazing I slept like a baby it was very comfortable and the restaurant beside it was very delicious

Minus: Roaches everywhere but it was cheap

Plus: Nothing

Minus: Tolit didn't work towels were hard

Plus: THE POOL LOCATION STAFF

Minus: EXERCISE ROOM

Plus: Price was ok

Minus: Dirty,No A/C at desk or Halls, Pool is all cracked up with big hole in the bottom, cock roach in bathroom, slow WI fi,coffee is brown water.

Plus: The restaurant next door and very friendly staff

Plus: Great service with staff!

Minus: Towels were super stiff and the smell in the rooms and hotel like mold.

Plus: everything. nice hotel.clean I love the restaurant. too..

Plus: Location and price

Minus: Bathroom light was broken, the bed was hard, the TV was ancient, and the room smelled like pesticide.

Plus: Pillows were awesomely fluffy...bed was firm but plush enough...ac worked perfectly...

Minus: Towels could be softer or need an update as well as shower knobs

Plus: Close to surrounding shopping areas and super nice in the Hotel Mexican restaurant 'Torito ' 5*****

Minus: The smell inside of biulding and rooms smells like old hotel

Plus: Staff was friendly and welcoming. They went above and beyond to post a flyer at the entrance that a lost passport was found and being held at the front desk. That was my mother's passport and we were so grateful for that gesture. Speaks of their integrity

Plus: Great comfortable stay, boca chica np beach very beautiful with dogs

Minus: Fitness room was closed.

Plus: Close to Freeway.

Minus: Fridge,hair dryer, electrical plugs not working.Water not hot enough. Cable plug out of wall.rusted drains in tub and sink.showerhead stuck towards the wall.Front door needs painting,not enough towels...

Minus: I dindnt like the bed. The bed feel like if it was old because if you move all the bed would move.

Plus: Nice clean floors and rest rooms

Minus: Need bigger pillows although there was 3 they were very thin neck hurt in the morning.

Minus: Television was screwed up

Plus: Staff was welcoming.

Minus: Couldn't sleep at night due to the noise of the AC.

Minus: I didn't like the smell of our room, our mini fridge was leaking and the pool had so much Clorox I couldn't even enjoy the swim that my eyes burned so bad, I didn't like that they had no breakfast in the morning, our room was limited to two towels per room and there was a total of 6 adults and 3 kids divided into two separate rooms, obviously not enough towels to shower and get into the pool (According to staff they were limited to towels due to back order, and people taking and destroying their towels but that's our problem how??) the parking was limited to one side, when our room was on the other, my nephew got chased by these ducks that sit outside their hotel and last but not lease our room was not cleaned correctly and their was bugs everywhere including the shower, you get what you pay for, so I guess this mistake was on me :(

Plus: Easy access to the expressway. Friendly staff.

Minus: The hotel room smelled like it had been wet or moldy for days.

Minus: Bed bugs, my kids and my self woke up with a lot of bites in my arms morning staff apologize but didn't care about issue.

Plus: made to order breakfast, friendly cooperative staff, nice pool,

Minus: bed not made up daily (sheets don't need to be changed daily, but bed should be made)

Plus: Location

Minus: Cockroach in bathroom

Plus: Nothing

Minus: Everything

Plus: nice firm bed

Minus: we came back from the beach and found 4 cop cars and a fire truck. people were in and out from about midnight to around 4 in the morning and someone was playing music loudly and we didn't feel ...

Minus: There are bugs on the bed, they bite me

Plus: Great location, price was right. Room was large and comfortable

Plus: Price

Minus: Old rooms and wifi signal was weak.

Plus: The place was clean, bug free, comfortable, quiet, a/c was good and cold, nice flat screen TV and can't beat the price. There were no problems with other customers, they were respectful, quiet...

Minus: Some mold/mildew on shower curtain. A towel or two and some outer bedding may need to be tossed soon, but was clean. Overall, no real complaints.

Plus: The room was very clean.

Minus: Right outside the room we where given there was a trashcan overflowing with trash. It was right outside my door.

Minus: the sheets had a ton f stains in them

Plus: The owners was rude to my kids

Minus: Owners

Plus: The room was clean snd AC was on..continental breakfast was good, fresh coffee, waffles,OJ..cereal..

Minus: The bed was so hard, it didn't even bounced back. The morning attendant was more tired than me... she had a bad attitude.

Plus: I was upgraded to a jacuzzi suite which was a pleasant surprise after a long days drive. Staff is super friendly and the location is 20 minutes from the border and right across the street from Sam&#39...

Minus: There was a dead cockroach next to my bed when I checked in other than that there was no problems. Great value - nice little pool :)

Plus: The security was ok

Minus: The confort of the bed

Minus: our package was to include breakfast for our 4 day stay. didn't use until our last day and was told that there was no more food available. because of this i would not recommend this facility base ...

Plus: Place very clean

Plus: Pretty good location, nice appearance outside.

Minus: Old room with bugs. Breakfast was a joke. Out of coffee, no fruit, yogurt, pastries, or oatmeal. Just a waffle maker, white bread, and bulk cocopuffs and frosted flakes, tampico and instant-looking ...

Minus: Impersonal. No breakfast.

Plus: I liked the breakfast, it was nice to have some waffles in the morning to get me going all day.

Minus: I couldn't start the hot tub. The next day found out I need to pay for it:( I would have paid to use, but too late, maybe next time

Plus: Location

Minus: The hair blow dryer didn't work. I asked for another one. They just ignored me. The bathroom light didn't work either. We took a bath in the dark. This was a very low budget hotels.

Plus: The room was in great conditions

Minus: There was no fridge so that was a bummer

Plus: I did not like at all.

Minus: I did not like the room at all. It was kind of dirty and the mattresses were to hard. I would never book it again. They did not provide shampoo in the bathroom, and also it didn't have any ...

Plus: I was expecting an iron in my room and there wasn't one. The watee in the shower did not have enough pressure. I don't think they had free breakfast or any breakfast so I cannot say how good ...

Minus: The shower, I took longer in showering because water pressure was low.

Plus: The loved the customer service from Edith at the front desk, the first woman I spoke to was a bit rude then I called back and spoke to Edith who turned everything around with her outstanding customer ...

Minus: The beds are a bit hard,

Plus: Location

Minus: Shower didn't have enough water pressure. Needs maintenance. No coffee, no refrigerator.

Plus: The price was right

Minus: The room was spartan

Minus: Jacuzzi was out of order.

Minus: bed is hard. can feel all the springs. pillows were so flat. called for extra pillows but front desk said they didn't have any. there was a cockroach in the fridge. alive.

Plus: Every morning I would wake up with bites sliver my body. Not sure if it was fleas or bed bugs.

Minus: The facility needs better care. Rooms smelled.

Plus: Nothing

Minus: All

Plus: The beds they were comfortable

Minus: The only thing I noticed was the room had an damp odor to it had to buy some air freshener for the room.

Plus: Friendly customer service

Minus: The room that I was given 235 was old. Holes on ceiling and all around were patched up. Dirty stained carpet.asked for a different room and they they did. I will not stay there again unless it's the only place available. No military discount.

Plus: Good customer service.

Minus: Everything was good.

Plus: Friendly staff.

Minus: Card for doorhad to be activated 3 times

Plus: The location was great and was happy that we got the handicapped accessible room we needed.

Minus: I called before booking to ask about handicap rooms and was told they didn't have any; lo and behold we got just what we needed when we arrived. I took a chance booking it, glad they did have ...

Plus: It was convenient to downtown. The bed was comfortable.

Minus: There was no phone service in the room, the comforter had a couple of holes, there was no coffee pot in the room.

Plus: Cute little motel in a convenient area. Clean with a good bed.

Minus: Only one light in room and it was super bright ceiling lamp. None of the outlets on bed side of room worked. No Ice machine.

Plus: It was nice.comfortable bed,liked the location ,was ready when we got there. Loved the price.....well stay again on our next visit

Minus: didn't like that my room was upstairs....had requested bottom rm cause of my back pain....towels could be softer.

Plus: Clean Room, Cold Air, Nice TV & Cable

Minus: No Ice Machines, Vending Machines were empty, No Breakfast, Pink towels, curtains do not offer privacy.

Plus: The Hotel was very clean, the staff was very friendly. and the price was excellent for the summer time

Plus: I really liked how cleaned it was. The room smelled great and the maids did an amazing job really cleaning the room.

Minus: Front desk workers didn't speak English.