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It has good location. The staff is very rude and they try to cheat you by ordering for you hotel taxi which far more expensive than any other local taxi company.
There was plenty of hot water and the bathroom facilities were fine but there was no place to hang laundry for drying. Breakfast was fine and convenient. The location was excellent for my purposes.
The kindness of the staff
The hotel is in a very good location, its a clean place and the personel that works there are very helpful. Awful experience with the check-in procedure, at least when you have already booked/paid online in Booking.com, because I was requested to pay again the amount as a guarantee and I was told that once I check-out and everything is fine, that guarantee will be cancelled, which is unacceptable because I had already paid online and it should be more than enough as a guarantee for my stay.And the worse is that still until now, 2 weeks after my visit in Novotel, according to my banker, my money are still pending and out of my Visa account.Another negative point is the very expensive breakfast, plus 17e per person and the extremely uncomfortable beds to a point that you can not sleep, especially when you suffer with back problems.
rooms large. Staff good. Restaurant outstanding.
general staff and service good The air conditioning and ventilation system was not working, consequently rooms were hot and stuffy. When staff was asked they said the system was undergoing upgrading and were most unhelpful. If they knew the system was not working they should inform the guests and bookings.com in advance so that alternatives could be considered. ll in all 5 nights without aircon and little sleep
The fitness room is very interesting, the machines are very good and well selected. The internet is free. the food is good. There is a sports hall next to the hotel. you can play squash, go to the swimming pool or use the gigantic fitness area. The water in the swimmining pool is too cold!
Wireless Internet. Great Fitness center and indoor pool
modern room,gym, swimmingpool (although small), sauna, computers, 2, in the lobby (although it was difficult to get some time on them) turkish bath had a distinct smell. Distance to Pest-part of town more than 35 minutes.
Nice hotel with clean rooms and kind staff hospitality. Japanese breakfast menu is something I can recommend to Asian visitors. Nothing
Their service and enviorment The hotel marked as 4 star on website, but they are 3 star
every single thing. just perfect.
the excellent location in a quiet area
staff were very friendly and informative
Good location. Good food for resonable prices. Nice enviroment. Very nice staff. The room could have been bigger.
Ett mycket trevligt hotell i en skön och lugn stadsdel med en fin trädgård.Bra information om bussförbindelser och annat av turistiskt värde. Trevlig personal och god frukost. Utmärkt med inhägnad parkeringsplats.
Ett bra alternativ om man vill bo relativt lugnt utanför stadscentrum, men ändå med buss- och spårvagnsalternativ in till centrum.
Ett trevligt litet hotell, vänlig personal, gratis internet och godkänd frukost. Utanför stadens centrum men kan man tänka sig köra bil eller ta bussen till stan kan hotellet varmt rekommenderas. Värt pengarna.
Very nice and helpful staff, spacious rooms with a nice garden view. 15 mins bustravel from Pest side of city, very frequent bus service (No 8) running from early morning to 2300 in the evening. Tasteful breakfast in house, restaurant and bar nearby. In all, good value for money! No complains, but disabled persons should be aware that there is a heightdifference of about 15 meters on the walking trail from the nearest bus-stop to the hotel.
Staff friendly and helpful,room was comfortable and clean,paid to park motorbike in garage which was secure and remarkable clean . Would have liked a double bed rather then two singles,and air conditioning had not been turned on.
Please write at least 15 words I had internet connection problems
Amazing staff who were there really to serve you, clean and easy to reach with public transportation.
NIce and warm hotel, new two things Since is a business hotel should provide wifi internet The breakfast was poor
staff, comfort it is far away from the city metro
Unostentatious service nothing
The hotel is located in a nice area and within easy reach of the town centre. The room was comfortable and the service very friendly. The air-conditioning in the room was very noisy and during the night the room was too warm. To regulate it one had to telephone the reception which I think is too complicated. Some fruit for breakfast would be nice.
Checking in was quick, room was clean, I received a good coffeee and breakfast in the morning, staff was polite and efficient. Safe garage. Easy access to the Buda side of the city. good value for money, reliable hotel. none
good connection to a city center, very friendly staff and nice breakfast.
Easy access to tram, bus (good location), quiet and clean room, modern building, safe parking. The breakfast choice can be a little better.
spacious accommodation and pleasant staff, reasonable price, breakfast mainly excellent cleaning not thorough, no evening meal available, too far from centre,slow internet connection, no real juice at breakfast, no shampoo in bathroom
The hotel location is really nice and quiet. In a few minutes you are close to all historical attraction. The staff of the hotel is friendly and very helpful.
Breakfast was wonderful!!! Greatly appreciated and needed. Lack of shampoo and no indication there would not be any.
Very nice hotel, hidden among the trees in beautiful part of Budapest. Hotel staff was cheerful and very helpful. We enjoyed our stay! Room wasn't cleaned properly - capret was dirty.
The personnel was extremely professional and pleasant. Good services, including coffee, sandwiches and beverages prepared for an early check-out at 4AM! Free private parking is included. In my opinion, the rooms seem to small to comply with the 3 star category. Poor selection of TV programs, no shampoo in the bathroom.
silence far away from the city centre, but beautiful location
the staff was very kind. Breakfast was good.
A charming hotel in quiet surroundings. The staff was exceptionally helpful and friendly. Excellent value for money. Highly recommended.
Nice staff, very quiet area, easy to find a place to park your car, good breakfast, clean, Internet access, reasonable price. Exactly what we were looking for.
Although the hotel was a 3 stars hotel, where you can´t expect too much, due to the website fotos it looked much better than it was. There was no elevator, we had to take our bags 3 flight of steps up to the rooms on third floor. They should keep out the orange juice from the breakfast menu it is so bad. And this hotel is impossible to book without having a car and a navigation system which anyway got lost because it is up on the hill. You have small winding, in bad condition streets to get there. I would distinctly not recommend it in winter.
The room is OK, the location is very nice, the staff is very helpful and polite. The breakfast should be more improved especially that it is buffet breakfast!!!!
Quiet setting. Poor breakfast.
We liked confort and tranquility, splendid location away from city noise and rush, splendid restaurant with good food near the burning fireplace, quiet and romantic.
Really nice people, we've enjoyed our stay.
Nothing!!! Room old and not clean, bathtroom is terrible, food - nothing to eat, not fresh food and not clean glasses and cutlery. A fuj hotel!!!
The neighborhood, the terrace, the restaurant food and staff
Staff were particularly helpful in re-arranging the dates on my original booking and, when their restaurant was not open, to phone another, local, restaurant to check they were still open and advising this restaurant that we would be along for a meal. Heat in hotel rooms appeared not to be able to be turned off or turned down and so I had to open window and heat all of Budapest as well!!.