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This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
clean and comfort no
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
The location of the hotel is very strategic
I will return--very good--
location, breakfast, concierge staff were slow in solving problems
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
Rooms very well appointed and comfortable. An excellent hotel
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
Close to airport and downtown. Service was great. Thought price was a little high.
Välfungerande och doftlöst Kyliga men artiga atmosfären. Ett rent och oklanderligt boende utan upplevelser. Avsaknad av en egen lockande affärsidé. Helt, rent men tråkigt. Passa på att förnya när hela den yttre miljön byggs om!
Allt toppen, läge, rum ,mm Pris för frukost Euro 25:-
Convenient location, very friendly staff, comfortable. office staff only on premises during the hours of 8am-6pm. Not a problem if you talk with them prior about your specific needs.
apartment is clean and very spacious, Location is good There is no guest elevator, you have to climp three floors to reach your apartment, No daily cleaning service, Front disk close at 5PM and week ends.
Spacious room with living space, large bed, kitchenette. Quiet location close to Altstadt and KO. Friendly staff. They didnt arrange a parking space for our car, althought we required one with our reservation weeks ago. It was told us that a parking space might be available only for the last two days, but the enterance was closed at the weekend and there was no one at the office. Internet didn't work during our stay for 5 days, althought we told them repeatedly. It only worked 5 minutes each day, which was very disappointing. The room design and furnitures are quite old-fashioned. No cleaning for the whole 5 days, while the price range is higher than a 4 star hotel.
Very good size rooms, and although close to city centre location was very peaceful
Mostly businessat Dusseldorf airport but went out and about in the evnings to restaurants and bars Non refundable deposit was a bit harse as we had to leave for a few days in the middle of ou stay and go to Munich.
Right in the center and surrounded by nice shops, parking within the property, size of the room (was 50-55sqm), large washing basin, good heating system, good size kitchen Elevator was very small and hard to bring up large bags, doona smelt smoke and made our pyjama smoky in the morning, corridor lights were hard to find in the dark
Good Location No reception staff on weekend, unable to park car in garage as nobody there to let us in. We were given a smokers room - were are non-smokers but there was no one at reception to change anything.
The attitude of the staff was very nice. Staff were helpful and supportive. I liked the environment. The only issue we faced was no Air Condition facility. If A/C is offered even with an additional charge, it could be perfect.
Läge, läge, helt perfekt läge
Läget samt ett rimligt pris Något slitna badrum inredning
Utmärkt läge till slagkraftigt pris, om än inte i toppskick. Vänligt bemötande personal. Saknade varmvatten på förmiddagen. Frukostrummet är för litet - några gäster fick vända om för att det inte fanns platser.
Personalen i receptionen var supertrevlig.Frukosten var väldigt generös med många alternativ att välja på. Väldigt varmt på rummet, men det var 30 grader ute.
Bemötande från personalen utmärkt. Fin frukost. Nära till gamla stan och grön områden samt till floden.
Otroligt vänligt bemötande och en helt underbar frukost. Toppläge! nej
Läget mitt i Altstadt är perfekt, god frukost och trevlig personal.
Ett perfekt läge för en weekend-resa. Lite slitet, lite mörkt och murrigt som alla småhotell i storstäder, men hyfsat stort rum, rent, bra frukost och trevligt bemötande. Det som jag ofta irriterar mig på är att duschen är kass och att det inte finns riktiga glas på rummet. Men de problemen fanns inte här. Ingen fungerande läslampa.
Læget var helt perfekt. Mitt dær det hænder. Reception och rum i olika byggnader