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- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
The location of the hotel is very strategic
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
location, breakfast, concierge staff were slow in solving problems
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
clean and comfort no
Close to airport and downtown. Service was great. Thought price was a little high.
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
Rooms very well appointed and comfortable. An excellent hotel
I will return--very good--
Allt toppen, läge, rum ,mm Pris för frukost Euro 25:-
Välfungerande och doftlöst Kyliga men artiga atmosfären. Ett rent och oklanderligt boende utan upplevelser. Avsaknad av en egen lockande affärsidé. Helt, rent men tråkigt. Passa på att förnya när hela den yttre miljön byggs om!
Very good size rooms, and although close to city centre location was very peaceful
Mostly businessat Dusseldorf airport but went out and about in the evnings to restaurants and bars Non refundable deposit was a bit harse as we had to leave for a few days in the middle of ou stay and go to Munich.
Spacious room with living space, large bed, kitchenette. Quiet location close to Altstadt and KO. Friendly staff. They didnt arrange a parking space for our car, althought we required one with our reservation weeks ago. It was told us that a parking space might be available only for the last two days, but the enterance was closed at the weekend and there was no one at the office. Internet didn't work during our stay for 5 days, althought we told them repeatedly. It only worked 5 minutes each day, which was very disappointing. The room design and furnitures are quite old-fashioned. No cleaning for the whole 5 days, while the price range is higher than a 4 star hotel.
Right in the center and surrounded by nice shops, parking within the property, size of the room (was 50-55sqm), large washing basin, good heating system, good size kitchen Elevator was very small and hard to bring up large bags, doona smelt smoke and made our pyjama smoky in the morning, corridor lights were hard to find in the dark
Convenient location, very friendly staff, comfortable. office staff only on premises during the hours of 8am-6pm. Not a problem if you talk with them prior about your specific needs.
Good Location No reception staff on weekend, unable to park car in garage as nobody there to let us in. We were given a smokers room - were are non-smokers but there was no one at reception to change anything.
apartment is clean and very spacious, Location is good There is no guest elevator, you have to climp three floors to reach your apartment, No daily cleaning service, Front disk close at 5PM and week ends.
The attitude of the staff was very nice. Staff were helpful and supportive. I liked the environment. The only issue we faced was no Air Condition facility. If A/C is offered even with an additional charge, it could be perfect.
Läget samt ett rimligt pris Något slitna badrum inredning
Utmärkt läge till slagkraftigt pris, om än inte i toppskick. Vänligt bemötande personal. Saknade varmvatten på förmiddagen. Frukostrummet är för litet - några gäster fick vända om för att det inte fanns platser.
Bemötande från personalen utmärkt. Fin frukost. Nära till gamla stan och grön områden samt till floden.
Personalen i receptionen var supertrevlig.Frukosten var väldigt generös med många alternativ att välja på. Väldigt varmt på rummet, men det var 30 grader ute.
Läge, läge, helt perfekt läge
Læget var helt perfekt. Mitt dær det hænder. Reception och rum i olika byggnader
Otroligt vänligt bemötande och en helt underbar frukost. Toppläge! nej
Läget mitt i Altstadt är perfekt, god frukost och trevlig personal.
Ett perfekt läge för en weekend-resa. Lite slitet, lite mörkt och murrigt som alla småhotell i storstäder, men hyfsat stort rum, rent, bra frukost och trevligt bemötande. Det som jag ofta irriterar mig på är att duschen är kass och att det inte finns riktiga glas på rummet. Men de problemen fanns inte här. Ingen fungerande läslampa.
perfect location.... it is extremely basic...
The staff was very helpful and friendly, and the room was clean. The dbl room was extremely small, not to mention the bathroom - it was miniature.
A small and quiet hotel in excellent place for walking and shopping. It is not far from underground station. This is a budget hotel but not bad. And they offer a good breakfast.
City tour, sightseeing, cologne as a much better bet. Pubs were good thouhPlease write at least 15 words No toilet in room
8 points :)
The location is very good, I used 20 min from the messe area. Plenty of good restaurants in the area. Hotel is ok for sleeping. Some noise from the staircase, and the curtains was to short to cover the windows. Don't bring anyone to impress.