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We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
Rooms very well appointed and comfortable. An excellent hotel
location, breakfast, concierge staff were slow in solving problems
clean and comfort no
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
I will return--very good--
The location of the hotel is very strategic
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
Close to airport and downtown. Service was great. Thought price was a little high.
Spacious room with living space, large bed, kitchenette. Quiet location close to Altstadt and KO. Friendly staff. They didnt arrange a parking space for our car, althought we required one with our reservation weeks ago. It was told us that a parking space might be available only for the last two days, but the enterance was closed at the weekend and there was no one at the office. Internet didn't work during our stay for 5 days, althought we told them repeatedly. It only worked 5 minutes each day, which was very disappointing. The room design and furnitures are quite old-fashioned. No cleaning for the whole 5 days, while the price range is higher than a 4 star hotel.
The attitude of the staff was very nice. Staff were helpful and supportive. I liked the environment. The only issue we faced was no Air Condition facility. If A/C is offered even with an additional charge, it could be perfect.
apartment is clean and very spacious, Location is good There is no guest elevator, you have to climp three floors to reach your apartment, No daily cleaning service, Front disk close at 5PM and week ends.
Very good size rooms, and although close to city centre location was very peaceful
Convenient location, very friendly staff, comfortable. office staff only on premises during the hours of 8am-6pm. Not a problem if you talk with them prior about your specific needs.
Good Location No reception staff on weekend, unable to park car in garage as nobody there to let us in. We were given a smokers room - were are non-smokers but there was no one at reception to change anything.
Mostly businessat Dusseldorf airport but went out and about in the evnings to restaurants and bars Non refundable deposit was a bit harse as we had to leave for a few days in the middle of ou stay and go to Munich.
Right in the center and surrounded by nice shops, parking within the property, size of the room (was 50-55sqm), large washing basin, good heating system, good size kitchen Elevator was very small and hard to bring up large bags, doona smelt smoke and made our pyjama smoky in the morning, corridor lights were hard to find in the dark
Rummet var mer än ett rum, en trevlig liten lägenhet med balkong mot en innergård. Tror att alla rummen är små lägenheter. Fantastiskt trevligt värdpar. Vi kände oss verkligen välkomna. Perfekt läge i gamla stan. Enkel med god frukost. Kanske en smula litet badrum. Lite bättre belysning hade inte skadat.
perfekt läge Nej
Mycket engagerad och service inriktad personal. Nyrustade och välstädade rum. Bra frukost. Väldigt stora rum, mycket yta för pengarna! Bra läge I gamla stan. Nära restauranger, tunnelbana och affärer. Ingen hiss och trånga trappor. Något störande musik på nätterna under helgerna.